Problem downloading new Classic software.

I plugged my iPod in a few minutes ago to discover that a new software download was available for my iPod Classic. When I click 'download and install', a pop-up window appears, telling me what's contained in the new software. From here, I click 'Next >' and immediately, Windows alerts me that iTunes has stopped working and has to close. I have tried several time to download the software, with the same result each time.
Can anyone help?

Have you had a look at this page? It may be of some help: iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch failures

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