Problem downloading pdf

When I try to download pdfs from the web using Safari nothing happens (though the correct url is shown).  Please advise.

I doubt that there is a problem with the current version of Acrobat Pro and Safari, or it would be a major issue that many people would be complaining about. However, if your copy of Acrobat Pro is outdated, it may no longer be compatible with the current system and thus may not be functioning properly.

Similar Messages

  • Problem downloading pdf file in Safari

    My website has a link which downloads a pdf file, which opens in a new browser window. In OS X, this works properly using the latest Safari update (4.0.5), as well as in Firefox and several other browsers (the file opens in Preview). I also run Windows XP using Boot Camp. I updated Safari to 4.0.5 in Windows, and also installed the latest version of Adobe Reader. But when I link to the pdf file in Windows using Safari, the program freezes. Both Firefox and Internet Explorer download the pdf file properly in Windows (the file opens in Adobe Reader).
    I'm pretty sure that earlier Windows Safari versions correctly downloaded pdf files. Could this be a problem with Safari 4.0.5? Is there plugin in the new Safari that I'm missing, or something that needs to be set in either Safari or Adobe Reader?

    I went through the recommended uninstall/reinstall procedure, but unfortunately it didn't fix the problem. When I first ran the new Safari install and clicked on the link to download the pdf, it opened a new window with a message that it couldn't find the server on which the pdf file is located (but of course it's on the same server as the parent page). After churning (hourglass cursor) for a couple of minutes, the new page (now running Adobe Reader, I think) displayed a small cube with question marks (missing file). On subsequent tries, Windows shut down Safari as "not responding".
    I suspect that the problem is with Adobe Reader 9.3.1 and its interaction with Safari. (The other browsers continue to download the pdf properly.) I checked the Adobe site but didn't see an obvious way to install an earlier version of Reader, but willl investigate this further.
    Many thanks for your help. (I've been forced to learn more about Windows than I really wanted to know.)
    Charles Hearn

  • Problems Downloading PDF Doc

    I have a issue downloading PDF docs on my ipad air from my bank website. I am working on the website inside the Epson Iprint app and I have tried
    separately within the Chrome Browser app.
    When I press the doc button to download I get the revolving icon but only for a few seconds. Looking for the doc in the ibooks app I cannot find it nor anywhere else.
    I am new to Apple my ipad has 8.1 os. I have previously successfully downloaded PDF docs from emails and websites in the Chrome Browser .
    Could it be a bank website issue or is there a more simple explanation?
    Many thanks
    G

    Sorted.
    i have discovered I need to work in Safari Browser with pop ups unblock and then I can go to the webpage PDFs button  get the option to open in iBooks. The PDFs doc is then available. Alls well that ends well.
    G

  • Problem downloading pdf's from Adobe site

    Hello:
    First of all, thank you very much for your time and help in troubleshooting this issue. The issue is as follows: I downloaded Acrobat Reader 9 and it is successfully installed in my applications folder on my Mac. I am trying to download some pdf's from Adobe's Visual Design curriculum. Every time I attempt to click on these links, I get a redirect to install Acrobat Reader 9. It is already installed. I should be able to directly view the pdf but I keep getting this window to download Acrobat 9. I am not sure why I cannot access these documents. I did successfully read one but I haven't been able to read the other five that I tried. If anyone has any ideas or suggestions on how I can troubleshoot this issue, I would greatly appreciate it. Thanks for your support.

    I also had problems with Adobe Reader 933 on my Mac. I found this info (below).
    I deleted and re-installed the Adobe PDF Viewer plugin several
    times...eventually something connected. Reader now works, even with the Adobe
    plugin installed.
    I don't know why or how, but that's OK with me.
    ...hope this helps,
    Don
    Configuring Acrobat to display PDF files in Safari
    Drag the Acrobat application folder from the CD (or disk image) to the
    Applications folder to install Acrobat. The first time you start Acrobat you
    will be prompted to accept the end user licence agreement (EULA) and register
    Acrobat. After you accept the EULA, Acrobat runs a Self-healing procedure which
    checks for any Acrobat components that need to be installed in other
    applications. The self-healing process installs the Adobe PDFViewer plug-in
    file. The AdobePDFViewer.plugin file is the main file used by Acrobat to view
    PDF files in the Safari browser on Mac OS X is the Adobe PDFViewer.plugin; this
    file is installed in the Library/Internet Plug-Ins folder.
    If you updated or reinstalled your copy of Safari in order to view PDF files,
    then do the following:
         1. Completely remove the old version of Safari.
         2. Install the latest version of Safari.
         3. Remove the Adobe PDFViewer.plugin from the Library/Internet Plug-Ins folder.
         4. In Acrobat run Help > Detect And Repair and choose Adobe PDFViewer.
    The first time you start Acrobat or Adobe Reader 8 on Mac OS X, it will
    automatically install itself as the default PDF viewer for Safari. In order to
    turn this off, start Acrobat or Adobe Reader, go to Preferences > Internet and
    uncheck the "Display PDF in Browser" option. This will cause the PDF to display
    inside the Safari window using its native PDF viewer.
    Known issues
    The following issues have been noted:
    When you upgrade from Adobe Reader or Acrobat from 7 to 8 on a Mactel
    machine, PDF files no longer show in the Safari window. Instead a large Acrobat
    or Adobe Reader icon displays in the middle of the Safari window. This is caused
    by running Safari under Rosetta; Acrobat and Adobe Reader 8 will not show PDF
    files in Safari run under Rosetta, whereas Acrobat and Adobe Reader 7 shows PDFs
    in Safari only under Rosetta. To work around this, you have to turn off Rosetta
    for Safari, or start Acrobat or Acrobat Reader and go to Preferences > Internet
    and turn off Display PDF In Browser; PDF files will be viewed in Safari using
    the Mac OS X native PDF viewing engine after this.
    When you upgrade Adobe Reader or Acrobat from 7 to 8, PDF files no longer
    show in other non-Safari browser windows. Instead a large Acrobat or Reader icon
    displays in the middle of the browser window. This is because the PDF viewing is
    not supported for any WebKit-based applications other than Safari. Work around
    this by starting Acrobat or Adobe Reader, and choosing Preferences > Internet
    and turning off Display PDF In Browser.
    Self-healing
    If the AdobePDFViewer files are deleted, then they will be self-healed after you
    start Acrobat again after the files were deleted. You can also fix Safari
    manually by choosing Help > Repair Acrobat Installation.

  • Problem downloading PDF files on 9.2.2

    When I download a pdf file the download manager comes on and completes the download , and then I get a failed message (can't remember just what it says). But if I click off the manager I see the file on the desk top. If I click on the file it tells me it can't fined the application program that created it. If I go to the hard drive and open the acrobat file I can find the program on the desk top and open it right up. It just bugs me that I have to go through this.
    I have both acrobat reader 4.0 and 5.0. The 4.0 is in the OS 9 applications folder and 5.0 is in another unnamed(?)application folder. I can open PDF files with either one.
    I just wonder why the operating system doesn't recognize the pdf file when I download it?
    Thanks, Clay

    When the file is on your desktop does it have an Acrobat icon or just a blank icon? OS9 uses type and creator information in deciding which program to use to open files. I'm guessing that when your program (which browser?) is having an error this information is not being attached to the file.
    Does the file have a .pdf extension? I'm not booted to OS9 right now so I can't easily check but there used to be some way (in control panels?) to specify which program to use to open files with extensions (not normally necesssary with OS9) .pdf. I started computing with DOS 3.0 and have always put extensions on my Mac files just so I know what program I used to create them.

  • Problem downloading pdf files

    I would like to learn more about IAS High availability, so I'm looking at page http://technet.oracle.com/products/ias/hi_av/content.html.
    I don't seem to be able to download ttp://technet.oracle.com/products/ias/pdf/firewallLoadbalancer.pdf.
    After 2/3 minutes I get a time-out.
    Please help!

    It's puzzling that you can download the file from home but not from work, but can download other PDFs from work.
    The people who monitor the Downloads Issues might know more about this -- you could try posting your question there.
    Downloads Issues

  • Problems with downloading PDF copies of Statements

    Is anyone experiencing problems downloading PDF copies of billing statements? When I attempt to do so, every file I download is categorized by Adobe Acrobat as an invalid file/format. Thanks.

    Are you using the newer My Verizon web site? I know it allows you to download the bills in multiple formats.
    If you have not been switched yet, and you do switch, it will not allow you to switch back to the older MyVerizon format. I am not sure if everyone has switched over.
    http://www22.verizon.com/foryourhome/myaccount/ngen/upr/nlogin.aspx
    If you login and select Bill & Payment from the left side bar, the page should display the current bill.
    At the top of that page you will see a pull down menu that will allow the display of other months.
    To the right of the pull down, there is an icon that says "Get My Bill (Up to 24 months)" click on that icon, and it will start with the Current Bill.
    You can ask for paper bill select PDF or select other formats, click on Download My Bill, then it will say "Your PDF file of your bill is ready for download. " you musk click a second time. For the download to come up in the menu.
    This works for me, and I am only using the Latest Reader and not the Pro Version, But have Pro at work and have had no issues.
    It seems like a more complicated procedure as compared to the previous one, but it does provide multiple download formats, with more options that others have requested.

  • When I try to open a downloaded PDF file it opens for about 6 seconds and then closes - how can I fix that?

    I am using a Dell XPS8500 desktop with 64 bit Windows 7.
    No problem downloading PDF files but when I open them they disappear before I can print.

    Hello,
    Which application are you trying to open the PDF files in? Firefox or Adobe Reader? Or another?
    If adobe reader then please make sure that your copy is up to date. You can get the latest version here - http://get.adobe.com/uk/reader/
    Also I notice that you are using Firefox 19. Unless you have a particular reason to run an old version of Firefox is it much better to keep updated. The latest version is v22. New security fixes are applied in every new version of Firefox. Without them your PC is vulnerable. Please see this article: [[Update Firefox to the latest version]]

  • Downloading PDF files from reliable web-sites U-R-G-E-N-T

    Hi,
    Since last year I encounter regular (close to 100%) problems downloading PDF files from reliable web-sites (for sure web-sites from which I could troubleless download PDF files in the past) The result on my HDD : 0KB pdf file ! = An empty file
    This is very anoying and I am sure I am not the only one who encounters this.
    Please review your procedures and make this possible again.
    Note: I uninstalled Adobe Reader, reset Safari, closed Safari, re-installed Adobe Reader : no results !
    THANKS FOR HELPING ASAP !
    I travel a lot and have to bring my files with me as internet is not always available in the countries where I work
    Christian

    Hi Christian,
    I've had problems for ages with this but I did notice that after I went through the reinstall with Apple yesterday I now have a couple of different options that are working.
    Yesteday I uninstalled reader, restarted my computer and then reinstalled again. I didn't think it had worked for me but after some extra experimentation I have discovered a couple of things.
    On some websites eg: https://www.gatewaycu.com.au/uploadedFiles/PDF/Forms/Quick%20Debit%20Authority.pdf
    it is coming up with a toolbar (I suppose it's called) at the top of the PDF and it is allowing me to print and save to my desktop, open the pdf and print YEAH.
    Also with another website the PDF is showing up differently. eg http://media.wix.com/ugd/99e891_6110f024d956431abb7b66dd24f19251.pdf
    This shows up like it used to but the difference is that if you try to save as or print throught the safari options like I used too it doesn't work, BUT if you hover down the bottom of the PDF it brings up a bar type box (sorry I don't know the technical word for this) then you can print, save to desktop, documents etc and then print from there too.
    YEAH! It looks like (I hope) that the problem is solved. You have to go about it in a couple of different ways depending on the website, but hey, I don't think that's so bad as long as I can actually print my PDF's. It's better that not being able to access any of them which is what's been happening for the last few months.
    I hope this helps you guys out and if you have any problems just let me know and I'll try and explain it better for you.
    Cheers
    Andrea

  • Since I downloaded Adobe Reader 11.0.07 I have been totally unable to print any PDF files using my Dell 1720 laser printer - I just get a blinking "error" light on the printer, no other error messages . I never had a problem printing PDF files before down

    Since I downloaded Adobe Reader 11.0.07 I have been totally unable to print any PDF files using my Dell 1720 laser printer - I just get a blinking "error" light on the printer, no other error messages . I never had a problem printing PDF files before downloading the new Reader version. Suggestions? Thank you.

    Hi,
    Which version of Adobe Reader were you using earlier when printing using Dell printed was working fine?
    Thanks,
    Shakti K

  • PDF PROBLEMS!  Not able to download PDF files into Safari anymore?!?

    I was always able to download PDF files into Adobe Reader from the internet. I can't download them anymore...My MacBook keeps trying to load and reload the page, but never does it. I downloaded the most recent Adobe Reader 9, but this did not fix the problem. I can open PDF files I have saved, but can' t download them in Safari. Any ideas? Thanks-

    Hi Jes,
    I get an error message saying
    "The page cannot be found"
    infact when i hover the mouse over the link i am able to see the correct path and the correct correct values as follows
    schema.procedure?V=04&C=001
    but when i click on it, i get the error as above.
    i am not sure whether it is any permissions issue in linux. or is the procedure not getting executed properly at all.
    but iam able to read those pdfs and insert them into an oracle table.
    but just not able to download them back again.
    but exactly the same code and same tables etc work in windows.
    Thanks,
    Philip.

  • Problems while downloading pdf attachments

    hi
    I am using JavaMail 1.4.4 and trying to implement mail client. Everything is working fine but I am unable to download pdf attachments savefile method of mimebodypart* skips some bytes while saving attachments._
    for example
    like if I am downloading a attachment using web browser it sizes as 38Kb but if I am downloading same attachment using java code then it sizes as 37.3Kb it skips some bytes.....
    may be I am guessing wrong but generally it skips when attachment password protected but sometimes same code works for password protected attachments...
    appreciate any help...
    Thanks in advance.....
    Edited by: 909080 on Jan 19, 2012 7:00 AM

    Did you post the same problem on stackoverflow.com? See my comments there.

  • I am having problems creating PDF file and downloading them

    I am having problems creating PDF file and downloading them

    Hi Randy Keil,
    You might need to sign up with your Adobe ID and password at "https://cloud.acrobat.com/convertpdf"
    Then you can choose the desired files to create the PDF.
    Now, let me know what error message do you get while doing the same.
    What kind of files are you trying to convert to PDF?
    Have you checked with your internet connection and tried using a different browser?
    Hope to get your response.
    Regards,
    Anubha

  • I have installed Adobe Reader 11.0.07 for Mac OS 10.9.3. Have asked this question numerous time without results. The problems I am having are: I cannot scroll using the side slider on downloaded PDF files, nor can I fill in fillable files. Also, and this

    I have installed Adobe Reader 11.0.07 for Mac OS 10.9.3. Have asked this question numerous time without results. The problems I am having are: I cannot scroll using the side slider on downloaded PDF files, nor can I fill in fillable files. Also, and this is extremely irritating, I cannot re-initialize the same file or initialize and another PDF file after I have initialized the first file. If you cannot help please let me know if should use an earlier  version of Reader or find anther company that has the appropriate software.

    Perhaps you missed that you started a discussion at I have OS 10.9.2 and have downloaded latest version of Reader 11. I can no longer fill in form or scroll using the side bar. and you did not respond to the last post there.

  • Downloading pdf file problems

    Over the last couple of weeks I have downloaded a number of pdf documents from the web. On each occasion double clicking it (I have Preview as my default) Preview gives an error message "The application has unexpectedly quit". If I launch Adobe Reader (7.0) and use the File open command I get an error message telling me that the file is damaged. Downloading the files onto my company PC and transferring the files using a memory stick produces perfect files. Both Preview and Adobe can open them
    Is the download process damaging the pdf document and are there Safari settings that can affect this?
    iMac G4 1,25 GHz, 160GB drive. 1MB RAM   Mac OS X (10.3.9)   Safari 1.3.1
    iMac G4 1,25 GHz, 160GB drive. 1MB RAM   Mac OS X (10.3.9)  

    That is two things you have said are not working in Safari: downloading pdf (how about other) files and clicking on a link.
    I would first empty your cache (Safari > Empty Cache). If that does not work, I would delete Safari's Preference file which is named "com.apple.Safari.plist" and is located in the Preferences folder in the Library folder on Finder's Home Page (~username/Library/Preferences).
    You could also see if Safari is giving you problems in a new user account to see if you have a system-wide problem or a user-account one. To create a new account, open System Preferences and click on Accounts. You may have to click on the padlock and give your admin name and password to create an account. Click on the plus sign in the lower right corner to create the new account. I see no reason to give it a password. You can delete this account later using using the minus key, although I have kept my second account to use for testing (the user folder only takes up 32 kb).
    I had no problems downloading a pdf from the link you gave using Safari 2.0.3. It sould also work with Safari 1.3.1.

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