Problem downloading quicktime files

I have someone that sent me to web pages that have video of her (for a news anchor demo reel) that I need to make some changes too.
When I'm apple-right click the options i get are: Save as Source and Save As Quicktime Movie but at the top is says: about quicktime plugin (which is 7.6.3) It seems like it's only downloading the plugin because the file on my desktop is only 4kb.
I have the new version of Quicktime that came with Leopard but I also have quicktime 7pro.
Anything I can do here to get these files? (she can't find the raw files to upload me)

It seems like it's only downloading the plugin because the file on my desktop is only 4kb.
Or... The "4 Kb" file sounds like it may simply be a QuickTime Media Link (QTL). Basically this is just an XML that looks and acts like a movie file but actually contains an SRC pointer to the URL of the real file and a few playback instructions/settings. If so, simply open the file with TextEdit to get the URL for either downloading to your hard drive or for caching directly to the QT 7 Pro player window.

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