Problem Editing payment Credit Card on app world

I tried to edit my credit card number (change) that i used for payment. and when i do that, i've always get this error "We are unable to process your card at this time, please verify the information you have entered is correct.[12000]" can somebody explain to me in specific what cause this error?
Thanks in Advance

Perhaps it is this  >  http://support.apple.com/kb/HT3702
If not...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?

  • HT2534 Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps!

    Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps! Than I wanted make new account and select NONE, but there no NONE, there only cards. Help, please!

    Hey Shamannnig!
    Here is an article that can explain a little more about this situation:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    Thanks for using the Apple Support Communities!
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  • TS1702 How can I edit my credit card information to where I don't have to provide any credit card to the apps.

    I was told that we can now update our iTunes information. I signed on, but I can't find where I can edit the credit card info. Please help.

    Settings/iTunes & App Store
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  • Problem Reversing a Credit Card Payment

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    Any odeas why I can not reverse a credit card payment BUT if I selected Check as the Payment method,  I am allowed to reverse the Check?
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    Hi,
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  • I have been buying apps for a long time  without a problem using my credit card on file. All of a sudden itunes is not recognizing my card which is in good standing. All the info is correct but itunes/apple says it doesn't  match the bank info. Any ideas

    I have been buying apps for a long time  without a problem using my credit card on file. All of a sudden itunes is not recognizing my card which is in good standing. All the info is correct but itunes/apple says it doesn't  match the bank info. Any ideas?

    Answered in your Other post on this Topic...
    https://discussions.apple.com/message/24053626#24053626

  • HT201303 How do I edit my credit card number information ?

    How do I edit my credit card information when purchasing an app? My old credit card is no long in use.

    Change Payment Information
    Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

  • Can't edit my credit card information in billing

    I can't edit my credit card information in billing from the itunes store

    Greetings Bigwill100,
    Use one of the methods described in this article to change your payment information for the iTunes Store -
    Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • I am running Itunes 9 on Tiger. Everytime I try to edit my credit card number, it says "session timed out". I need to change the card number in order to purchase music. Also, I lost the last 2 purchases. Can I download them again without a charge?

    I am running itunes 9 on Tiger. Everytime I try to edit my credit card number, it says "session timed out". I need to change the card number in order to purchase music. Suggestions?
    Also, I lost the last 2 purchases when I backed up after a hard drive crash.  Can I download them again without a charge? Newton

    Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.

  • HT201303 Every time I try to DL an app it wants a credit card, the app is free! And I already used my password.

    Every time I try to DL an app it wants a credit card, the app is free! And I already used my password.

    If you didn't create your account with NONE set up using the link below you can purchase add a credit card then take it off right away. Or you can purchase a gift card with cash so that Apple won't have access to your credit card, if you're concerned.
    http://support.apple.com/kb/ht2534
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  • Why can't i use credit card on app store its money on it and its an visa card

    why can't i use credit card on app store its money on it and its an visa card

    Credit cards do need to be from the same country as your account, which may or may not apple, but if you're visiting from another country and trying to use, for example, a UK card in the US app store, it won't work.
    Could you have typo'd a number? Or could the card be expired?
    http://support.apple.com/kb/HT5552
    has more info on what's accepted.
    Is this a visa gift card? I seem to recall people having issues with credit card gift cards.

  • How do I get the none button to pop up so u don't have to have a credit card for apps? I owe nothing for apps from Apple, NOTHING!? And it still does not show the option "none". If it helps the card I have is a debit.

    How do I get the none button to pop up so u don't have to have a credit card for apps? I owe nothing for apps from Apple, NOTHING!? And it still does not show the option "none". If it helps the card I have is a debit.

    I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
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    Anyway, if you choose to do so, you can leave feedback here:
    Apple.com Feedback
    Apple Support Feedback
    Developer Feedback
    Product Feedback
    QuickTime Feedback
    Search Feedback

  • DTW Incoming payment Credit Card

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  • HT5622 How can i edit the credit card detail information?

    How can i edit the credit card detail information?

    Sorry, no one here can help you. If the above link won't help, contact iTunes support:
    http://www.apple.com/support/itunes/

  • Please I'm from Ecuador and I can't put my credit card en App Store. Please I need help  

    Please I'm from Ecuador and I can't put my credit card en App Store. Please I need help  

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

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