Problem Elements 10 Organizer
My Elements 10 immediatly defaults to "Elements 10 has encountered a problem and has to shut down" whenever I try to work in that area. The Edit area appears to work correctly. I am operatiing Window XP how do I corredt this.
Can you try to unistall(deactivate the software first) and reinstall the software?
Thanks
Nikhil
Similar Messages
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Problem with Photoshop Elements 10 organizer
My Photoshop Elements 10 organizer will not let me use any of the features. I have a number of photos that show up when I open the organizer, but it won't let me scroll through them. Whenever I try to move through the photos with my mouse, it keeps jumping back to the top of the photos. Also, when I try to open the "file" or "edit" etc, it just flashes quickly the things in that section and goes off so quickly I can't select anything. I don't seem to have this problem in the editor portion of the program. Really frustrating.
Hi Peggy,
Windows
Hold down the Alt + Ctrl + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Reset the preferences as above.
Close Elements and let the file regenerate.
Mac
Hold down the Opt + Cmd + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Reset the preferences as above.
Close Elements and let the file regenerate.
Also, if you using windows , try the following steps:
Right click on the PSE icon and select run as administrative. -
I have a problem with Photoshop Elements 11 Organizer
When I load images from my camera or a folder from e:\ drive into an existing or new e:\drive folder, Organizer catalogues them in an i:\ drive.
I don't actually have an i:\ drive and when the images are "missing". Organizer starts a seach to try and reconnect the image and when I try to direct the reconnect back to e:\drive abd this does not work.
My whole catalogue system is now a mess.
I tried rebuilding the catalogue from scratch but the above problem continues (e:\ drive becomes i:\ drive in oeganizer) and the images cannot be found.
Is this a bug with Elements 11 Organizer?
Is there a fix from Adobe that I'm not aware of?
Is this also a problem with Elements 12?
Are there any other alternatives?
I did not have this issue with eralier versions of Photoshop and to date 90 forum members have viewed this without suggesting a solution.
ThanksHi,
Please refer: http://helpx.adobe.com/photoshop-elements/kb/pse-stops-responding-yosemite.html
Thanks,
Anwesha -
I can not get my Adobe Photoshop Elements 8 organize to open. The edit option comes up with no problem, but will crash when I try to access organize. What should I do to fix this problem?
Hi,
Which operating system are you running on?
Try starting the organizer while holding down the shift key. Hopefully, it should load the Catalog Manager.
Select your current catalog and click on the Repair button. Once it has finished, click on the Open button to see if the catalog opens.
Good luck,
Brian -
Problem With Elements 10 Organizer Showing Wrong Files in Folders (In Folder View)
I just got started using Elements 10 on Windows XP and have had some problems with the Organizer. Once it was installed and had cataloged all my photos, I made sure to only move files and folders to different locations from within Organizer. However, now it seems to have lost track of which photos are in which folder. It will "remember" that there are 3 photos in a folder (in Folder View) and only show three photos in that folder, but they will be 3 random photos from a different location. Opening that item shows that thumbnail and referenced file are the same, so it isn't just a thumbnail problem. And looking in the actual folder with Windows Explorer shows that right photos. I'm not sure if I should run an Optimize or Repair on the catalog or if there is something else I can do to fix the problem. I don't need to use Folder View too often, but sometimes I do and I use it to reorganize the actual locations of files. Not sure what would happen if I did it now (with the obvious catalog confusion).
Any thoughts?
Thanks,
torreyindyImage size. I have been scanning old 35mm images. Any image greater than about 8100 pixels causes thumbnails to fail - this sounds like being around 2 to the power of 23 but what a really odd combinatin that is.
8100 pixels? All of my photos are larger than that, and I don't have this problem. Do you mean 8100 pixels on a side? There is a known limitation in PSE that photos above a certain pixel size on a side cannot be displayed in the Organizer. I no longer remember what that size is, perhaps someone else can chime in. Scanning your images to be 8100 pixels on a side would be overkill for me; however maybe for you its an important thing to do.
I have about 10,000 photos in the catalog but need to load up about another 5,000 historic images, and we take about 1,500 images per annum.
This is not a problem for PSE.
I have played with databases, so if i can get into the organizer database (at least to do backups), ideally with Access, that would be brilliant. Any suggestions?
If you are going to play with the database through Acess, I think you will fail. I believe that PSE uses SQLite as its database, so you have to use SQLite to view the contents. If you are going to do this, work only on a copy of the database. As this is a long-standing bug in PSE (since at least PSE6), and no one that I know of has found a workaround, and people have reported that the rest of PSE behaves as if the photos are where they are expected to be, my guess is that the bug is in the way PSE displays the photo location in folders. And if that's the case, that the database is correct and its only the display that is incorrect, then there's really nothing you can do to fix that; monkeying around with the database itself won't help.
whereas I had complete confidence in Adobe products being a long time Photoshop fan, I am now taken aback, so any help would be much appreciated.
I agree with you, this is a shame that PSE has this problem and it has gone unfixed since PSE6. Your choices are:
use tags and captions and notes to organize in Thumbnail view, and not use Folder Location View
stop using Organizer, use your operating system to browse your folders, only use the PSE Editor
switch to Lightroom, which has a quality Organizer (called the "Library Module") that doesn't seem to have this particular bug, and in general seems very solid, behaves well and is relatively bug free. (Lightroom 3 currently on sale in the vicinity of $79 (USD) as the anticipation is that Lightroom 4 will be released soon)
switch to other organizing software, there are many, but I make no recommendations as I have tried only PSE and Lightroom -
How to open jpg, tiff files in camera raw from elements 10 organizer
How to open JPG, TIFF files in camera raw from Elements 10 organizer.
Thanks for that Damead, I agree with you that Organiser is real pain (there is a total lack of intuitiveness if that is the correct word).
For my own work I use 'Lightroom' for around 90% of the time, only going into PSE10 for the 10% difficult bits the Lightroom can't handle.
I only needed to sort out the JPEG file opening method within PSE10 for some freinds in a small Photo Group that I run in Woodhall Spa, UK. 50% of the 12 members are beginners & a number of them do not have Raw capability on their Camera's, but now they can get their JPEG's into Camera Raw within PSE10 they have the same simple tabular form of adjustment sliders (not as many as in Lightroom of cause) but it gets over the labourious problem of going thru the PSE10's individual tool selection process each and every time since we are trying to get everyone in the Group working with individual Tools rather than the 'Auto' functions. We do this so that they learn what they are doing rather than staying 'dumb&happy' within Auto all the time & they also learn how to get more detailed control for each photo.
Ref. your comments on file handling/usage, I agree with your comments. Its far and away much more preferable to set up a file structure in 'Finder" (or in 'Explorer' if still using Windows) that you understand so you always know how to find the files. Also, I also never ever use the Camera Auto Load programme but physically 'drag & drop' photo files direct from the 'card' into the file system so I always know thier place (ie: they go into the location I want, not that which the Auto Loader wants).
As regards your comment about 'Lightroom', I don't have any problems at all since I just imported the whole of my photo file structure into the Lightroom Library Catalouge and then it automatically shows up on the LHS of the screen, still in that format, so you can search it direct within Lightroom and display all of the photo's in variuos arrangements and sizes; everything is as easy to find as it is in 'Finder' plus of cause you have all the 'Tagging' possibilities to use as well. As you add more new files into the 'Finder' structure, all you need to do in Lightroom is reimport, starting 1 level up from the new files and Lightroom will find the new files that need loading (ignoring the older ones already in the Library at that or lower levels) then 1 click and its done.
Your comments about getting others to follow a set file structure is very pertinant and also applies to evrything else that one ever does apart from just photo work; the times I have had to help others find info/files etc on their PC's because they don' know the location of anything is too many to contemplate.
Regards -
Elements 9 organizer won't load on mac
I am running a mac book pro with snow leopard. I have been using elements organizer for about 3 months now. Since yesterday however, every time I try to run the program, it crashes. This happened after running organizer and I had to do a force quit after it froze. When I try to reload it, it crashes at "initializing main interface". I get this long message detailing the problem.
Process: Adobe Elements 9 Organizer [1486]
Path: /Applications/Adobe Elements 9 Organizer.app/Contents/MacOS/Adobe Elements 9 Organizer
Identifier: com.adobe.ElementsOrganizer9
Version: 9.0.2.(20101217.p.9699) (9.0.2)
Code Type: X86 (Native)
Parent Process: launchd [145]
Date/Time: 2011-03-21 09:48:00.616 -0400
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 274094 sec
Crashes Since Last Report: 50
Per-App Interval Since Last Report: 72841 sec
Per-App Crashes Since Last Report: 45
Anonymous UUID: B69500DB-1FBA-443F-A248-465D5ECBB9DE
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.ElementsOrganizer9 0x0040fc1d PtContactBookParserErrorHandler::fatalError(QXmlParseException const&) + 1
1 QtXml 0x0667ba10 QXmlSimpleReaderPrivate::unexpectedEof(bool (QXmlSimpleReaderPrivate::*)(), int) + 192
2 QtXml 0x0668a345 QXmlSimpleReaderPrivate::parseProlog() + 1765
3 QtXml 0x0668be04 QXmlSimpleReaderPrivate::parseBeginOrContinue(int, bool) + 180
4 QtXml 0x0668c2f3 QXmlSimpleReader::parse(QXmlInputSource const*, bool) + 163
5 QtXml 0x06679440 QXmlSimpleReader::parse(QXmlInputSource const&) + 32
6 com.adobe.ElementsOrganizer9 0x0049f1be PtContactBook::load() + 340
7 com.adobe.ElementsOrganizer9 0x0050bf74 PtEmailCompose::slotBuildShares() + 264
8 com.adobe.ElementsOrganizer9 0x0050f04c PtEmailCompose::PtEmailCompose(QWidget*, PtEmailPanelView*, bool, bool, QString const&, bool) + 6548
9 com.adobe.ElementsOrganizer9 0x00533636 PtEmailPanelView::PtEmailPanelView(QWidget*) + 418
10 com.adobe.ElementsOrganizer9 0x004efa65 PtDesktop::PtDesktop(QWidget*, PtController*, QMenuBar*, QWidget*) + 5471
11 com.adobe.ElementsOrganizer9 0x0058e0cf PtMainWindow::PtMainWindow(PtController*, QWidget*, char const*) + 1781
12 com.adobe.ElementsOrganizer9 0x000408b0 PtController::init(std::pair<QString, QString>) + 2092
13 com.adobe.ElementsOrganizer9 0x00034b54 PtApplication::init() + 10420
14 com.adobe.ElementsOrganizer9 0x000289fa main + 7020
15 com.adobe.ElementsOrganizer9 0x00003cb6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x069df982 kevent + 10
1 libSystem.B.dylib 0x069e009c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x069df559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x069df2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x069ded81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x069dea12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x069defa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.amt.services 0x13d61222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x13d5a204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x13d61288 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x06a12ee5 nanosleep$UNIX2003 + 188
2 com.adobe.ElementsOrganizer9 0x00a25cab ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.ElementsOrganizer9 0x00a0db83 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.ElementsOrganizer9 0x00a25db8 ScObjects::Thread::go(void*) + 168
5 libSystem.B.dylib 0x069e685d _pthread_start + 345
6 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x087f351e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x087deea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x087da873 MPWaitOnQueue + 250
6 AdobeACE 0x034026f1 0x33c8000 + 239345
7 AdobeACE 0x034020ed 0x33c8000 + 237805
8 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x069e685d _pthread_start + 345
10 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x087f351e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x087deea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x087da873 MPWaitOnQueue + 250
6 com.adobe.CameraRaw 0x1899e158 0x1879d000 + 2101592
7 com.adobe.CameraRaw 0x1899da56 0x1879d000 + 2099798
8 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x069e685d _pthread_start + 345
10 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x069e70a6 __semwait_signal + 10
1 libSystem.B.dylib 0x069e6d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x069e89f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.CameraRaw 0x187e2dca 0x1879d000 + 286154
4 com.adobe.CameraRaw 0x18b08cd4 EntryFM + 894068
5 com.adobe.CameraRaw 0x188a3606 0x1879d000 + 1074694
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x069b914e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x087f0c42 MPWaitOnSemaphore + 125
2 com.adobe.ols.library 0x1945272b OLSSemaphore::Wait(unsigned int) + 271
3 com.adobe.ols.library 0x193ec3f8 OLSExecuteAutomatedTask::ExecuteStateInitialize() + 1040
4 com.adobe.ols.library 0x1940db46 OLSServiceTask::ExecuteInternal() + 1262
5 com.adobe.ols.library 0x194309c9 OLSTask::Execute() + 437
6 com.adobe.ols.library 0x19432640 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1440
7 com.adobe.ols.library 0x1943102b OLSTaskThread::Run() + 27
8 com.adobe.ols.library 0x19453627 OLSThread::ThreadProc(void*) + 29
9 ...ple.CoreServices.CarbonCore 0x087be85a PrivateMPEntryPoint + 68
10 libSystem.B.dylib 0x069e685d _pthread_start + 345
11 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x069dea12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x069defa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x069debc6 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 QtCore 0x05582d36 QWaitCondition::wait(QMutex*, unsigned long) + 278
4 QtNetwork 0x06401446 QHostInfoAgent::run() + 566
5 QtCore 0x05581d6b QThreadPrivate::start(void*) + 187
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x06a25bea __sigwait + 10
1 libSystem.B.dylib 0x06a606d7 sigwait + 24
2 com.adobe.ElementsOrganizer9 0x00944094 PtSignalThread::start() + 48
3 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
4 libSystem.B.dylib 0x069e685d _pthread_start + 345
5 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x009422a7 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x00070001 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 com.adobe.ElementsOrganizer9 0x009422a7 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
4 com.adobe.ElementsOrganizer9 0x00070001 PtBackground::start() + 85
5 com.adobe.ElementsOrganizer9 0x00946dbd Pt::ThreadStartInternal(void*) + 29
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 14: com.apple.CFSocket.private
0 libSystem.B.dylib 0x069d80c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x06d25c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x069e685d _pthread_start + 345
3 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x069b90fa mach_msg_trap + 10
1 libSystem.B.dylib 0x069b9867 mach_msg + 68
2 ...ia.Flash Player.authplaylib 0x19b1163e ExternalPlayer_Initialize + 1865604
3 libSystem.B.dylib 0x069e685d _pthread_start + 345
4 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x1993dba6 0x19656000 + 3046310
4 ...ia.Flash Player.authplaylib 0x1995ff81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x1993df98 0x19656000 + 3047320
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x069b9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x069e6cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x06a2f46f pthread_cond_wait + 48
3 ...ia.Flash Player.authplaylib 0x1993dba6 0x19656000 + 3046310
4 ...ia.Flash Player.authplaylib 0x1995ff81 ExternalPlayer_Initialize + 90311
5 ...ia.Flash Player.authplaylib 0x1993df98 0x19656000 + 3047320
6 libSystem.B.dylib 0x069e685d _pthread_start + 345
7 libSystem.B.dylib 0x069e66e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffe24c ebx: 0x0667ae71 ecx: 0x00000001 edx: 0x013ace48
edi: 0x11bb9800 esi: 0xbfffdff8 ebp: 0xbfffe018 esp: 0xbfffdfb8
ss: 0x0000001f efl: 0x00010202 eip: 0x0040fc1d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x066815e0
Binary Images:
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0x1ab0000 - 0x1b65fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x1bab000 - 0x1bd1fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x1be0000 - 0x1be0ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x1be3000 - 0x2217feb +AdobePDFL ??? (???) <FE54E313-3DE6-9491-DDBF-92F3D0CC5AE4> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2343000 - 0x2343ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x33c8000 - 0x34dcfff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x34ff000 - 0x380eff7 +AdobeAGM ??? (???) <202752CE-8950-5114-DD17-D5B087297A1F> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x38e9000 - 0x3bdbff7 +AdobeCoolType ??? (???) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3c63000 - 0x3cceffb +com.adobe.amtlib amtlib 3.5.0.22 (3.5.0.22) <5F1923C1-CACB-1A7F-261D-580C26E50429> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x3ce5000 - 0x3d7dfff +com.adobe.AdobeExtendScript ExtendScript 4.1.23 (4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScrip t
0x3ddc000 - 0x3e6aff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.1) <3B009A65-E429-12D2-A923-D26BA8425BF7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
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0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.27f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: ExpCard Adpt, 0x0781 (SanDisk Corporation), 0xb6d0, 0xfa300000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0231, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
I have already looked on previous threads concerning the same problem and have tried to do several things including
- uninstall and reinstalling the software
- running the elements on OS safemode
- running elements from a different user account
- repair permission on the hard drive
- repair catalog
- removed both com.adobe.ElementsOrganizer9.plist and com.Adobe.Elements Organizer.9.0.plist
The day before the crash, I upgraded to iphoto '11 from 'iphoto 08, so I could import my iphoto catalog into my elements catalog. As a result, the size of the catalog grew but I don't if that has anything to do with this problem. I have also tried to create a new catalog when opening organizer and pressing the <Shift>, <Option> and <Command> keys. However the program still will not load even with a new catalog. Does any one have any further suggestions on how I could get elements organizer to run again from my computer? Thanks.Trying renaming your contacts.xml file. To access the file, you need to go - Macintosh HD/Library/Application Support/adobe/elements organizer/organizer/settings I just named it "renamedfile.xml". A new contacts file will appear after you reopen the program.
I've had this problem a few times and renamed this file (after a support person from Adobe told me to the first time). It opens after I remaned it.
The contacts function of the organizer doesn't seem to be a stable. It always deletes entries that I want to add in.
Hope this helps -
Photoshop Elements 11 organizer stops working after about 15 minutes with windows 7??
I've uninstalled and reinstalled, changed preferences, removed preferences, added administrator priviledges with full control to several screens, turned over my screen to Dipanjan, Adobe Rep and still does exactly the same thing. Very frustrating! Anyone else getting this windows pop up screen " Photoshop Elements 11 organizer has stopped working" ?
If I don't resolve this soon, I'm going back to PSE 10 and I guess I'll just have to eat the money wasted on it.
Finally resolution!
Three separate days totaling about 8-10 hours of chat then another 3 or more hours in chat about this issue today with 3 different people. Finally got to Vijay, who said to:
click on edit in the organizer,
go to preferences,
click on media anaylsis,
uncheck all the boxes.
That did it!!! Less than two minutes, done! No more problems. I can't imagine how much of Adobe's and my time and productivity was wasted going through all the laborious steps, often times repeating the same procedures when I got some one new, only to start all over again.
Many thanks Vijay. You suceeded where so many others failed!
I sincerely hope if anyone else suffers this dilemma, this will instantly resolve it for you and avoid the extreme frustration and agony I went through.
Cheers!
Message was edited by: anikonriderErnie, it shouldn't be required. This is a scientific process, a test to find the origin of the issue. If there is something wrong with the catalog, we can try to repair it, but the fact is there are many possible causes to such behavior and we have to start somewhere. Here is a more complete list of the steps you can take to counter this kind of issue: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop. html
Is everyone here getting a blue screen from the OS? If so, there are much greater problems at hand than it is possible for an application on your computer to cause. Blue Screen errors are caused by hardware issues. Sometimes it is physically faulty parts, but most of the time it is some sort of driver conflict (generally just an old version that needs to be updated). Make sure you have the latest drivers installed for major hardware components, such as your video card. DO NOT rely on your OS to get the current versions of the drivers. Go to the manufacturer's website and download them directly. -
Help with Photoshop Elements 9 Organizer
I need some help with my new Photoshop Elements 9 Organizer.
I have not had previous versions of Photoshop, this was a brand new installation. I had previously used Kodak software which came with my camera to organize and edit pictures.
My PC is approximately 6 years old. I have a 2.2 ghz processor and 1.5 GB of RAM. I am running Windows XP Home Edition, Version 2002, Service Pack 3.
The software seemed to install just fine. I then imported some pictures from my Kodak folders into the Photoshop Organizer. After importing pictures I then received the following error message:
'Elements 9 Organizer has encountered a problem and needs to close. We are sorry for the inconvenience.'
If I remove the pictures from the catalog, I no longer get the error message. As soon as I import any pictures, however, I get the error and the software closes. When I reopen the organizer I get the same error after after about 15 seconds
I have tried the following:
uninstalled an re-installed twice
turned off the automatic backup to photoshop.com
I did come across thread 769749 (http://forums.adobe.com/thread/769749) that offered some advice. Based on that, I optimized my catalog (which was empty), repaired my catalog (which was empty). I also created a new catalog and removed the existing (empty) catalog.
All of these efforts have not worked. Each time I try something, as soon as I import any pictures into the catalog, I get 'Elements 9 Organizer has encountered a problem and needs to close. We are sorry for the inconvenience.'
This is brand new software that I am unable to use.
Adobe, please help.Answers to following queries would help-
* Are you able to import images into Organizer from folder other than your Kodak folders?
* Is your problem happening for importing from a specific set of folders only?
* Is your problematic folder having any video files in it which you are importing into Organizer? -
Elements 11 Organizer Not Working On New iMac (OS X 10.8.4 Mountain Lion)
The Elements 11 Organizer icon in my Applications folder has a circle with a slash through it and when I click on it I get the error 'You can't open the application "Adobe Elements 11 Organizer" because it is not supported on this type of Mac.' The packaging for the software clearly states it is compatible with OS X 10.8 Mountain Lion. I did an uninstall and reinstalled with no other programs running, but still have the same problem. I originally had this software installed on an older Mac Mini running OS X 10.6 Snow Leopard with no problems at all.
I am able to open Elements 11 Editor, however, when I try to open a raw file from my Panasonic Lumix LX7 I get the error 'Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.' Once again, I had no problem opening this file on my Mac Mini and the Lumix LX7 is a supported camera. I am able to open a NEF file from my Nikon D5100, and I am able to open a JPEG file from the Lumix.Barbara B.
I have done as you suggested; I uninstalled PSE 11 and set my wife's account up as admin and reinstalled from there. Still have the same problem with my wife's account, but when I went to mine it is working correctly. Any ideas on why that would be? I'm sure it should work on both accounts. I have 2 accounts on my Mac Mini running OS X 10.6 Snow Leopard and it works on both.
Thanks for your help; at least it's working on my account so that's a great improvement. -
Photoshop Elements 9 Organizer corrupts Catalog with program crash in offset 000253da
I have just installed Photoshop Elements 9 on a Windows PC (no previous version was installed) but when I try and load photos into the organizer either from a camera or photos already on hard disk I get the following error shortly after Organizer has generated the thumbnails :
Elements 9 Organizer has encountered a problem and needs to close
Error signature
AppName photosopelementsorganizer.exe AppVer 9.0.0.0 ModName tbb.ddll
ModVer 2.2.2009.1011 Offset 000253da
Following this error the program closes and the catalog is left in a corrupt state so that when Organizer is restarted it crashes again with the same error. The only way to get Organizer to start cleanly is by creating a new catalog in the Catalog Manager window by pressing [Ctrl] [Alt] and [Shift] in the Welcome Window when starting Organizer. Repairing the catalog does not resolve the corruption.
I have tried un-installing Photoshop Elements, then re-installing, downloading the latest updates from Adobe and then loading in just one photo from either my camera (Pentax k-x) or a file on the Hard Disk, but still get the same catalog corruption.
Can anyone help? The Organizer is unusable with this fault. My Windows XP operating system is at the latest fix level and all other software on this machine is extremely robust.
My system information is :
Elements Organizer 9.0.0.0
Core Version: 9.0 (20100905.m.9093)
Language Version: 9.0 (20100905.m.9093)
Current Catalog:
Catalog Name: Catalog Dave 6
Catalog Location: C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\Catalogs\Catalog Dave 6
Catalog Size: 129KB
Catalog Cache Size: 25KB
System:
Operating System Name: XP
Operating System Version: 5.1 Service Pack 3
System Architecture: AMD CPU Family:6 Model:10 Stepping:0 with MMX, SSE Integer, SSE FP
Built-in Memory: 959.5MB
Free Memory: 230MB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.13
Adobe Reader Version: 9.3
Adobe Acrobat Version: Not installed
CD and DVD drives:
D: (DVD+RW RW5240 BUS: 1 ID: 1 Firmware: 1.19)Try the solution here:
http://feedback.photoshop.com/photoshop_family/topics/photoshop_elements_9_cd_program_purc hased#reply_5626978 -
Is there any way to run Adobe Elements 12 Organizer on my Mac 10.6.8? I am running Photoshop Elements 12 with no apparent problems.
Thanks in advance.
DougIt is extremely important to delete preferences on updating to Mavericks:
http://barbarabrundage.com/2013/10/28/photoshop-elements-and-os-x-mave ricks/
You will want to find:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements (version number) Paths
Adobe Photoshop Elements (version number) Settings
The link tells you how to find the user library in 10.9. While you're in there go to the Saved Application States folder and delete any for PSE.
Also, if you have a wacom, it's crucial to update to the driver released the other day. And if you have trouble opening or saving files, adobe recommends switching your Finder windows out of coverflow view:
http://helpx.adobe.com/photoshop/kb/freeze-or-crash-using-open.html -
When I open the Elements 9 organizer it freezes. I've searched these fora and others at the internet. I've tried what I encountered (delete thumbnail and status files, run as administrator, bypass the welcome screen, re-installed Elements 9) but nothing helps. I am able to switch catalog if I do that immediately after I open the organizer. I've started a new catalog, imported the pictures but when the organizers states it is generating the thumbnails it (and the PC) freezes. The only way to quit is by using ctrl+alt+del and end the process. I'm using Windows 7 Professional, 64 bit with 8 GB of memory. Never had these problems before. Any ideas how to solve this?
== added after the weekend ==
Spent most of the weekend to solve this.Hoping the solution below can help others with the same issue.
I suspected that the issue was caused by a "corrupt" file, because the organizer started, but once the message "creating miniatures" appeared it frooze.
I renamed the the Catalogs folder to OldCatalogs and created a new, empty Catalogs folder.
Started the Organizer and was prompted to create a new, empty catalog.
I copied the "problem catalog" to the Catalogs folder (the Organizer now started up with the new empty catalog) and used the optimize/repair tool on the problem catalog, even though it indicated the catalog was ok. This did not help, same issue upon opening the catalog. Moved it back to the OldCatalogs folder.
I started opening the last batch of pictures I had been working on (about 300 in total) in smaller batches (about 50 each). The first batches imported without issues, the last batch did not and frooze the Organizer again.
I started importing the last 50 pictures one by one. With 2 pictures the Organizer indicated the file was corrupt but did not freeze. One picture did freeze the Organizer.
I deleted these 3 pictures from the folder and all is well now.
A tool like Adobe Photoshop Elements should not feeze (and even freeze the PC to the point that ctrl+alt+del doesn't work anymore) on importing an apparently corrupted file! If Adobe is monitoring this, and I hope they do, I still have these files available in case you want to investigate.Bingo! It worked!
Thanks for the tip.
I would be interested to know why this behavior started after the program had been installed and worked normally for over a month. On the other hand, this might be one of those mysteries that must remain unanswered.
Chris -
Photoshop Elements 8 - Organizer - File size too large
I have a new computer running Windows 7 with gobs of RAM and hard drive space. I’ve recently installed Photoshop Elements 8.
I am having the following problem in the Organizer for some 35MM slides that I’ve scanned at 1600DPI. It looks like the pixel size in one example is 9590x6013 = 57,664,670. Based on some reading on the internet it appears that the standard limit in Organizer is 54 megapixels (56,623,104 pixels). Looking over all of my slides I think I will need around 62-65,000,000.
I found an Adobe TechNote, http://kb2.adobe.com/cps/402/kb402760.html, that seems to address this issue for earlier versions. I’ve tried a few times with no luck to follow these notes but there are some differences in my Registry as I’ve noted below in steps 4&5 of the instructions.
I’ve restarted both my computer and Photoshop Elements after making the registry change with no change in the Organizer message. I’ve removed the pictures from the catalog and added them back with no change. They look fine in the Editor. The pictures also look fine in all Windows tumbnails.
The following instructions are copied from the TechNotes. I’ve made two comments in Red where I was a little unsure since my Registry after install of version 8 does not exactly match these version 5&6 notes.
Some instructions I found on your website
To override the maximum image size limit for the Organizer:
Exit the Organizer.
Choose Start > Run.
Type regedit in the Open field and click OK.
In the left pane, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\ADOBE\Photoshop Elements\5.0 for Photoshop Elements 5.0 and HKEY_LOCAL_MACHINE\SOFTWARE\ADOBE\Photoshop Elements\6.0 for Photoshop Elements 6.0. Notice that my Adobe is not under HKEY_LOCAL_MACHINE it is under HKEY_CURRENT_USER.
Highlight the Organizer folder in the left pane.
I’ve noticed that I have two “Organizer” folders under the Adobe registry.
HKEY_CURRENT_USER/Software/Adobe/Elements Organizer/8.0
HKEY_CURRENT_USER/Software/Adobe/Photoshop Elements/8.0/Organizer
Thus far, I’ve only tried this DWORD in the second option.
Choose Edit > New > DWORD Value, and name the new value MaxImageSize.
Highlight the MaxImageSize DWORD and choose Edit > Modify.
Change the Base option to Decimal.
In the Value Data field, enter the new maximum size for an image in pixels. For example, if you want to change the limit to 24 megapixels, then enter 25165824. (To determine a megapixel value in pixels, multiply the value by 1024 x 1024.) If there is a specific image size you are trying to import, then use the this forumula: width x height x 1024 x 1024.
Click OK.
Exit the registry.
Start the Organizer. If you had previously imported images that were over the limit, then delete them from the catalog and re-import them to display the thumbnail.
Thanks, TomHi Tom,
I'm having the sampe problem. Did you ever resolve this issue? -
Photoshop Elements 8 Organizer stopped working on Windows 7 Ultimate N.
A few months ago, Photoshop Elements 8 Organizer stopped working on my Windows 7 Ultinate N computer. The photo editor still works and so does Adobe Premiere Elements 8. Does anyone know of a fix for this problem? I've done a lot of looking on the Internet with no luck.
Thanks!Hi Michel
Have tried those few things that seem to be still applicable to version 11 (as you will know it is not being maintained and stops at version 8).
However, I don't understand what is meant by "sometimes deleting it's saved preferences and registry entries fixes the problem. To do that see these Adobe Tech. notes." Unfortunately the link goes to a page which no longer exists. I guess that rather than "deleting" the saved preferences the author means re-setting to default ? "Deleting registry entries" is a task which should, as I understand it, only be done by those with a high degree of expertise. I am not one of them !
Any comment you have will be gratefully received.
Jim
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