Problem exporting a PDF with Helvetica Neue

I am using InDesign CS6 on Mac OSX 10.8.4. I have a PDF with Helvetica Neue in it. When I export this file to a PDF my client claims that the text is jumbled and appears to be widely spaced/leaded. I've read it's an issue with Helvetica Neue as a system font, and found the following solution, but wondered if there was a simpler answer that does not involve messing with my system fonts.
http://indesignsecrets.com/removing-nonessential-system-fonts-in-leopard.php

I am sorry this is the simplest way if you need to use exactly that font.

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Problems Exporting to PDF with ID 5.5 - specific symptoms

I'm hoping the symptoms of my problem are specific enough that someone will have a good idea of what's wrong.
I have multiple chapter files that I use to make up a single book file, which I create the pdf from. Here's what happens:
1. When I click on the "print the book" icon at the bottom of the book window, ID will crash.
2. So instead, I click on the pull-down menu at the upper right of the window and select "Export book to pdf".
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4. To get around this (or so I thought) I went to document setup in ID and deselected the "Facing Pages" checkbox.
5. As soon as I do this, the left side header and footer of all pages in that chapter get offset to the left. Ok, so I go to the master page and realign them.
6. Now I export again in the manner described above and the page numbering comes out all messed up in the pdf. Even if the ID (source) file has pages 6-1, 6-2, etc. in the pdf every page will be marked as 6-1.
Any help on this will be greatly appreciated! I am using Windows XP.

WTF, Over? wrote:
4. To get around this (or so I thought) I went to document setup in ID and deselected the "Facing Pages" checkbox.
5. As soon as I do this, the left side header and footer of all pages in that chapter get offset to the left. Ok, so I go to the master page and realign them.
6. Now I export again in the manner described above and the page numbering comes out all messed up in the pdf. Even if the ID (source) file has pages 6-1, 6-2, etc. in the pdf every page will be marked as 6-1.
Any help on this will be greatly appreciated! I am using Windows XP.
Firstly - the 4-6 steps are unnescearry - I recommend you go back to the original layout.
WTF, Over? wrote:
I have multiple chapter files that I use to make up a single book file, which I create the pdf from. Here's what happens:
1. When I click on the "print the book" icon at the bottom of the book window, ID will crash.
2. So instead, I click on the pull-down menu at the upper right of the window and select "Export book to pdf".
3. Now, it generates a pdf but in the pdf some pages are with a single page from the ID file and some have two pages spread across a single pdf page, very randomly it appears.
I recommend you delete that Book file and create a new one.
if the problem persists, try selecting individual documents in the Book to export to PDF or to print. It could be a specific file causing the issue.
If some pages are coming out as "spreads" then you must have facing pages in some documents and some single pages in another document or something? I recommend turning off Spreads in the PDF and print settings.
It's a little unclear of your document structure - and your document sizes. What are the sizes of the document in all the individual Chapters. Can you post screen shots of the Book panel - and also of each Chapter file (just a single or spread of a page(s))

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The solution is to Print to PDF rather than Export to PDF.
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I am running cs4 suite in Mountain Lion and when I make PDF's, Helvetica Neue regular and bold both appear as squares. Any ideas on how to fix this??

I am running cs4 suite in Mountain Lion and when I make PDF's, Helvetica Neue regular and bold both appear as squares. Any ideas on how to fix this??

Firstly you have to be very careful as these fonts are system fonts and are critical to the operating system.
I'm no expert I just followed the advice in this link.
http://indesignsecrets.com/removing-nonessential-system-fonts-in-leopard.php
It worked for me and now the font works in illustrator without converting to paths before creating pdfs.
Hope this helps...

Problem exporting in PDF X-4 with conversion in RGB

I need to export in PDF X-4 converting the images in RGB color space with SuperRGB output intent.
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All the other RGB profile are missed.
If I don't choose PDF X-4 I can see all the RGB ICC profile installed.
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The problem is that when I choose "Convert in RGB" ,in the export PDF windows, I can see only the ROMM-RGB ICC profile as output intent.
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I'm using Web Application Designer (WAD) 7 and have created a template with an "Export to PDF" button and an embedded .swf flash file which is an Xcelsius dashboard.
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Thanks for the reply.
The dashboard is connected to a query in NetWeaver BI to get its data. So the request of the user is to be able to adjust the dashboard to show the information they need (well say of a certain region) and then take a snapshot of that and email it out to co-workers in Group A. Then the user will adjust the dashboard to show other data (for a different region we'll say) and take a snapshot to email out to co-workers in Group B. etc and etc.
I have looked into installing a PDFCreator print driver but that wouldn't be feasible to get it on all machines in the business. I've also looked into getting it as a .jpeg which would suffice, but am unsure if there is a way to do it with script and connect that to the dashboard when a button is pushed (will look into this). This seems like a topic for over in the Xcelsius forum now.
I used the following code within the <body></body> tags of the WAD's xhtml to embed the .swf:
<object id="dashboard" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0" height="600" width="800" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" >
<param name="Movie" value="bwmimerep:///sap/bw/mime/Customer/JavaScript/dashboard.swf" />
<embed src="bwmimerep:///sap/bw/mime/Customer/JavaScript/dashboard.swf" name="dashboard" type="application/x-shockwave-flash" />
</object>

Problem while exporting to PDF with japanese character in Crystal Report X1

Hi,
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Hi Don,
Thank You for your reply. I have resolved the issue of exporting to pdf from crystal report X1 having Japanese data after installing the language pack.
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Hinting problems with Helvetica Neue

I seem to remember I asked this before and the problem was font hinting, but it continues to plague me and I'm wondering if anyone has any kind of workaround.
Helvetica Neue bold doesn't render properly in PS (or Illustrator) so that the x-height is getting miscalculated for some letters.
See attached image for sample:
Above you can see where the 'v' is shorter than it should be (and the 'u' too). It drives me nuts - I like to use Helvetica Neue a lot and it looks terrible.
Create outlines cures it, but I need to keep text editable as I design, so that's not a good solution.
I'm using CS5 on 10.6.5

I have just the same problem. I'm using Leopard 10.5.8. This occurs to me on InDesign CS4, not sure about Photoshop or Illustrator. When I zoom in close to the text it seems that this hinting disappears.
It is quite irritating and its difficult to make designs on screen when the letters looks so odd.
Im quite sure that this is only a screen problem and it will be shown properly on print.
Do someone have an answer to what may cause this? And if there is some way to solve it?

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I've just completed a project for a client using Helvetica Neue, and whilst all fonts worked and looked fine on my Mac when I sent the final pdf doc. to the client on their PC's the font Helvetica Neue looks jagged and changes clarity/density in places? Has anyone experienced this and/or have any solutions to prevent this from happening?

Are there other fonts in the document that look OK? When you look at the PDF on your machine in Preview, are the Helvetica Neue characters selectable as text, or have they been converted to images? Did you create the PDF via the Export command, or through the Print dialogue? You might try the alternative and see if that solves things. You might also use the PDF menu in the Print dialogue to export as PDF-X, and see if that helps.
If you can give some more details, it may be possible to come up with some alternative solutions.

I am having problems exporting to PDF using InDesign for Mac.

Hi all!
I just started using the Creative Suite on Mac and have run into a couple problems. One is that when I set up a document in InDesign using "Facing Pages" and then export to PDF, the document exports each set of "Facing Pages" as one singular spread (my 20 page InDesign document becomes a 10 page PDF). Once it is a PDF, there are no page break lines in the center of the spread to indicate that they are two separate pages, and when I try to set up viewing preferences in Acrobat (single or double page), it too recogrnizes each spread as a single page.
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Hi Bob, I just tried your suggestion, but the interactive PDF is in spreads by default, no way to change the setting. When I choose to view by single page in Acrobat, it displays a single spread.
When I choose to view by spreads, it displays 4 pages, two spreads. That's the topic of this whole discussion, I believe. I do own CS 6 at home, however my employer supplied me with CS 5.5. And I have very little, if any, influence on purchasing.
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Unless you know something else I can do...
Best, Marilyn

Cannot export to PDF with grayscale PDF in layout

IDCS5.5, MacPro, OSX 10.7.4
I am working on a grayscale teacher’s guide that accompanies a CMYK schoolbook. The introduction pages contain miniature pages of the workbook (formatted as grayscale PDF), but InDesign refuses to output those pages as PDF ("Impossible d’exporter le fichier PDF"), or when it does produce a PDF (when exporting page by page), Acrobat warns of a possible problem and stuff is missing on the resulting page, not necessarily from the grayscale minipages.
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FOUND IT! Inspired by Rob solution, I was able to export my InDesign CS5.5 document containing some grayscale PDFs to PDF/X-3:2002 (and PDF/X-1a:2001), with or without the standard, but without converting to destination. For some reason, it does not work with PDF/X-4:2008, nor with any of the other presets.
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I'm a relative newbie here, and I apologize for that. I'm looking for some help in CS5 with imposition.
Specifically:
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I would have thought that too, but that's not what I'm hearing from the printer.
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Hi,
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Problem exporting a PDF with Helvetica Neue

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