Problem Exporting Backups from Cisco Prime LMS 4.2 deployed as software appliance

Hi,
I'm trying to backup a Cisco Prime LMS4.2 based on soft appliance. I have the backup stored on destination disk://localdisk/backup/, but i can't export it via FTP to external server. When I perfrom the transfer only the folder is stored in the destination path, the files aren't included. I think that i have to compress files on the backup folder as .tar file using linux shell, but i can´t find the backup folder from this shell.
It´s correct my procedure, if not What is the procedure and commands to export a backup to external server via FTP?
Thanks,

Hi Dave,
If your Goal is to upgarde the IOS of the devices via LMS then MANUALLY download the IOS Image from cisco.com
and use the FILE SYSTEM option to add the Image in the Software Repository
Then try to upgrade the IOS and see how it works.
Thanks
Afroz

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Problem with user tracking Cisco Prime lms 4.2

Hi
When I use the User tracking utility, it dont find the usernames, I dont kwow if I have to use the tool UTlite33.exe un all end host or not, please helpme.

Hi Andres,
Check this ::
Understanding UTLite
UTLite is a utility that allows you to collect user names from Primary Domain Controllers, Active Directory, and Novell servers.
To do this you need to install UTLite in the Windows Primary Domain Controllers and in the Novell servers. You can also install UTLite in an Active Directory server.
UTLite sends traps to LMS whenever a user logs in or logs out. UTLite traps are processed by LMS at the rate of 150 traps per second, with a default buffer size of 76800.
Follow the below link and it should help:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.0/user/guide/admin/appendixcli.html#wp1032284
Thanks-
Afroz
[Do rate the useful posts]

SYSLOG Cisco Prime LMS

Hi friends,
I have a question about my syslog from Cisco Prime LMS 4.1, the hours from this syslog in the LMS is diferent from my switch log. I dont kown why.. I verified the hours betewen switch y the Cisco Prime is the same(the LMS is over Windows Server 2008R2) . both are the same log but in diferent hours about 5 hours.
maybe I have to configure the hours for Syslog in the Cisco Prime.
Log from Switch
Log from Cisco Prime LMS

If you have LMS, i am not sure, but if you have PI 1.2. Take a look at my post.
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https://supportforums.cisco.com/message/3861981#3861981

NCS & Cisco Prime LMS 4.X

Hi,
We have got preinstalled Cisco prime NCS appliance, is ts possible if we can insall Cisco Prime LMS 4.X on the same appliance and upgrade the existing running LMS 3.X which is running on Windows server on the appliance or do we need seperate appliance for cisco prime LMS 4.x.
Rgds,
Kamal Singh
9971000379

I am not sure if I understand you correctly but if you go for a physical appliance, NCS and LMS both needs their own dedicated appliances. Have a look here:
Cisco Prime Infrastructure 1.1 Ordering and Licensing Guide
that's what is written in section " Ordering Information for New Customers" point 5.:
5. Purchase the physical appliance if the desired deployment option is a physical appliance rather than a virtual appliance. Both Cisco Prime NCS and Cisco Prime LMS support the physical appliance deployment option. Each product requires its own dedicated physical appliance. Refer to Table 2.

Migrating from CiscoWorks LMS 3.1 to Cisco Prime LMS 4.2

Hi Everyone
My client was formerly having CiscoWorks LMS 3.1. Recently, they purchased Cisco Prime Infrastructure v1.2, which comes with Cisco Prime LMS 4.2. Can I migrate the database (equipment list, usernames etc.) of the CiscoWorks LMS 3.1 to Cisco Prime LMS 4.2? If yes, how do I do this? Please kindly advice.
Shown below, were the Part Numbers quoted to the end client.
R-PI12-UP-K9
LMS 2.x/3.x to Cisco Prime Infrastructure 1.2 Major Upgrade
L-PI12-LF-1.5K-LIC
Prime Infrastructure 1.2 - Lifecycle - 1.5K Device Lic PAK
L-PILMS42-1.5K-U
Prime Infrastructure LMS 4.2 - 1.5K Device Maj Upg Lic
R-PI12-BASE-K9
Prime Infrastructure 1.2 Base License and Software
L-PI12-1.5K-UP
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Regards,
Ram

Thanks Marvin for your advice. Just one last question, there's a statement in the URL that you've provided
"Ensure that the passwords, HTTPS port and SMTP server details are same in both LMS 3.2 SP1, LMS 4.0.1 or LMS 4.1 server and LMS 4.2 server with Symantec Veritas implementation, while migrating data from non-HA to HA environment."
Does this mean my client need to purchase Symantec Veritas, as well?

Cisco Prime LMS 4.1, "License Server/Daemon Manager is down."

Hello,
We having problem with Cisco Prime LMS running version 4.1.
When open Home page shows the next message: "License Server/Daemon Manager is down. Please check license.log for more information." (see attached)
The daemon server is stopped already and i can't restart it, see below:
C:\>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

Device discovery in Cisco Prime LMS 4.1

Hi,
im using CISCO PRIME LMS 4.1 for manage my network, i ran a device discovery job using a ping sweep on the ip ranges of my network, ie 192.168.1.0/24, 192.168.2.0/24 and so on... the discovery found all my devices, but it discovered duplicate devices with illegal ip Addresses, ie
ip                                    device
192.168.1.255               S1
192.168.2.0                    S1
192.168.2.1                    S1 (the real address)
all in reachable status.
i dont undestad why the program adds that repeated illegal addresses.. someone can help me with that issue??
how can i run the device discovery to avoid this problem?
Many Thanks.

Julio,
Don't let LMS decide on what IP address it will manage the device.
For example, let LMS do a lookup of the sysname in DNS, then it will use the IP address coming back from the DNS as management IP.
This is what I do to avoid this.
But I also feel that LMS should be bright enough to never manage the same device twice. I think Campus DFM or RME will eventually figure out the 2 devices are the same, but they can't "fix" what is wrong in the DCR.
Cheers,
Michel

VMware Tools on Cisco Prime LMS 4.1

Hello,
I have just installed Cisco Prime LMS 4.1 from .ova file on a VMware architecture. My customer wants to know if the server is compatible with vmware tools.
I looked over Cisco documentation but it is never mentionned.
Has someone allready take a look into that ?
Thanks,
Regards,
Abel JULIAN,
Nextiraone FRANCE.

Yes, the datastore is located on a remote SAN so the original source won't be impacted by the loss of the ESXi. But in a perfect world (with VMtools), Vmotion will move VM from one ESX to another in case of failure, performance problem etc.
Those functions won't be accessible here, and the VM will need to be restarted manually and reaffected to another ESXi in case of failure. Like I said before, the LMS server is not a critical application so that is not a huge issue. The important is to know that Cisco does not support this feature.
Anyway, I have my answer so it is ok for me, I will notify my customer.
Thanks you for your time,
Regards,
Abel

Cisco Prime LMS 4.1 - /cwportal/group/lms/lms not found error after login

After upgrading the MDF (Common Services) and the device packages on our Cisco Prime LMS 4.1 installation we now get an error after logging in. The error is as follows;
Status
Not Found The requested resource was not found.
https://X.X.X.X/cwportal/group/lms/lms
The top of the page is the normal menu and anything we choose there works fine so we only see this just after logging in to CiscoWorks.
Has anyone experienced this problem or do you have any idea what might be causing it?
The installation is running on a Cisco appliance.
kind regards,
Michel

It's being access from a client using Internet Explorer 8 (which is what I'm forced to use due to company policy) by access the DNS name of the ciscoworks server and logging in.. It worked previous to installing the patches so I'm not exactly sure what has happened. I'll try to get another PC to test from though to see if it's something to do with my browser or PC.
If I add -configuration to the url it works just fine.

Cisco Prime LMS Sofware Update

Hi All
I had do some software update on my Cisco Prime LMS 4.2 but its seem fail. I also check to the Admin>Software Centre>Event Log its nothing appear. This thing happen after i delete all event log. After that when i do any update its seem fail and there are no event log anymore. I really appreciate if you can advise

Please share the error you see when you try the software update. Deleting event log will make no effect. Also, please try device update and see if you are able to connect to cisco.com and see device packages properly?
With the screenshot of error, share NMSROOT/log/psu.log from windows server or /var/adm/CSCOpx/log/psu.log from unix/lnx machine.
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

Drawing network topology in Cisco Prime LMS 4.2

Hi all:
I installed the Cisco Prime LMS 4.2 and managed to discover the Cisco devices and user devices like my PC stations.
Then I tried to draw the network topology from this LMS 4.2 and I found the topology under the Configuration and Monitor tab. By clicking to these two tabs, it appears a page of something like below:
Topology Services
You can use Topology Services to:
- View detailed xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
- Display the physical and logical services in your network
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
- xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxx
There is no action click on this page and it looks like an explanation page and cannot do anything.
May I know how to draw the networl topology by this Cisco Prime LMS 4.2?
Hope to hear the answer from anyone know about this soon. Many thanks!
Warmest regards,
tangsuan

Hi Mantej:
Thanks to your link and I have downloaded the Prime LMS 4.2 document.
I then read and installed the JRE first in 64 bits because my Windows OS is 64bits but it still prompts out the Java installation screen. I then installed the JRE in 32 bits.
After that, it has no more Java installation screen. It then request for downloading file at the Windows top bar. I follow the request to riight click to allow the downloading. The Java running and downlaod the file.
After that, I cannot see any difference. Meaning I still cannot access anything for Toplology Services to draw my network topology diagram.
May I know what should be happen and what is the next step to do the topology drawing?
Many thanks!
Regards,
tangsuan

Cisco Prime LMS 4.1 course needed

Hi folks,
In near future we're going to migrate our LMS 3.2 to new LMS 4.1.
Have anybody know if any Cisco courses for Cisco Prime LMS 4.1 are available to buy, order or download? If so, wher I can find it.
Thanks in advance for help

If your employer is willing to let you travel to instructor-led classes, you could search for providers of the 5-day "Implementing CiscoWorks LMS 4.0". Here's a course outline of this class, from the intraweb:
1. Introduction to CiscoWorks LMS 4.0
Defining Network Management
Exploring the Network Management Process
Basics of CiscoWorks LMS 4.0
2. Getting Started
Installing CiscoWorks LMS 4.0
Logging into CiscoWorks LMS 4.0
Using the Getting Started Workflow
3. My Menu
Basics of My Menu
Managing Dashboards, Portlets, and Portal Layout
4. Inventory Management
Collecting Inventory and End User Information
Performing Device Administration
Viewing and Creating Inventory, User Tracking, and Switch Port Reports
Using Inventory Tools
5. Configuration and Software Management
Managing the Configuration Archive
Verifying Configuration Compliance
Using Configuration Tools
Using Configuration Workflows
6. Network Monitoring and Troubleshooting
Visualizing the Network with Topology Services
Monitoring Network Performance
Monitoring Network Response Time
Monitoring Syslog Messages
Monitoring Network Faults
Using Troubleshooting Tools
7. CiscoWorks LMS Work Center
Using Smart Install Work Center
Using Identity Work Center
Using Auto Smartports Work Center
Using EnergyWise Work Center
8. CiscoWorks LMS Administration
Using the Trust Management Menu
Managing Collection Settings
Performing Network Administration Tasks
Performing System Administration Tasks

Cisco Prime LMS 4.1 - Do access points use up a node count license?

Hi Everyone,
I wish to purchase Cisco Prime LMS 4.1, particularly Cisco part # R-LMS-4.1-500-K9 which support 500 Cisco nodes.
We have about 360 Cisco switches/routers/ASA/FWs/WLCs so the 500 nodes license would seem to suffice for now & for future growth.
We also have about 200 lightweight APs that are managed & monitored by our WLC/WCS/Navigator environment.
According to the device support documentation for LMS, it supports and I assume will auto-discover these APs.
Does that mean these APs will use up node licenses on LMS even though management of the APs is done by WLC/WCS? If so is there an easy way to suppress discovery of APs by LMS so we don’t have to purchase extra node licenses for LMS? Or, does LMS offer additional support features for wireless APs not already offered by WLC/WCS/Navigator?
Just trying to understand how many network node licenses for LMS I have to purchase.
Thanks in advance for your help,
Ian.

Thanks but I just heard back from my Cisco SE and he assures me that an AP will NOT use up a license.
I've asked him to verify his answer for me.
Is your answer based on real world expereince (the best there is)? That is, are you running Prime LMS 4.1 and does it indeed use up a license for each light-weight AP it discovers & manages?
Thanks for mentioning options 1-3 but I do not wish to employ any of them. I don't mind buying the additional licenses for APs ... I just need to know if I have to or not.
Ian.

Cisco Prime LMS device unreachable dont know why

Hi
Currently running Cisco Prime LMS v4.2
I am trying to get some Nexus 7K Switches to work and become reachable.
They are running kickstart: version 6.2(2)
system: version 6.2(2)
Now as far as I can see i have 2 identical switches but one is unreachable and the other is reachable.
When i use my snmp tester they both work with the correct V3 auth/priv passwords and the correct ssh
works on the switches.
When i go to monitor/Troubleshooting Tools/Troubleshooting Workflows
Then for the non working one i get the following fails....
Device Information Device availability x
Collector Status
Data Collection Failure
User Tracking Failure
Fault discovery Failure
On the working one The above all are a Success.
Also
Reachability Details
Both ping and traceroute work fine on both switches
For the life of me I cannot see any difference in the configuration of the two devices.
Has anyone come across this before ?
I have attached a copy of the snmp config.
Thanks
Steve

What is the server OS? Windows/Linux or Unix?
From the server to ping and poll device for SNMP and see if both device works fine?
SNMP walk is available under :
Windows : NMSROOT/objects/jt/bin
Linux/unnix/: /opt/SCOpx/objects/jt/bin
Example:
NSROOT/objects/jt/bin/snmpwalk -v2c -c public <ip_add> <OID>
Try to configure the problematic device for SNMP v2 and try to add it from there and test if it works fine.
-Thanks
Vinod

Issues with Cisco Prime LMS 4.2.3

Hi,
I'm trailing Cisco Prime LMS 4.2.3 Soft appliance on ESXi before I deploy it into a live environment and am having some issues.
I've upgraded to version 4.2.3 and the box was working fine after the upgrade however on power it up today the Apache service will not start.
If I look at the LMS application I see this for the Apache service.
"Apache Administrator has shut down this server 0 "
I have tried to starting it.
CiscoLMS42/admin# application start Apache
% Application failed to start
CiscoLMS42/admin#
If I run an application operation debug at the same time I get the following output.
CiscoLMS42/admin# 6 [5343]: application:operation cars_install.c[1145] [admin]: Application initialization initiated for appname: Apache, operation: 0
7 [5343]: application:operation cars_install.c[1146] [admin]: Operations: O-APP_START, 1-APP_STOP, 2-APP_STATUS
6 [5343]: application:operation cars_install.c[1150] [admin]: Verifying app (Apache) is installed ...
3 [5343]: application:operation cars_install.c[1152] [admin]: App (Apache) is not installed.
3 [5343]: application:operation install_cli.c[281] [admin]: Error while starting application - Application: Apache ErrorCode: -999
I'm at a complete lose as to where to look next, failing anything else I'll have to rebuild it, but it would be nice to know how to get the Apache up and running again.
regards
Rich

Hi Richard,
I see the following:
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor After gettingAJPPort : ajpPort = 9009 and host =CiscoLMS42
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor theMgr constructor successful.
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor Inside whileloop
[ Thu Apr 18 20:53:11 GMT 2013 ] TomcatMonitor Tomcat is not ready, it's coming up Connection refused
It looks like the hostname cannot be resolved. Can you try to add a static entry in /etc/hosts for the IP of the server and CiscoLMS42?
Restart the daemon manager and it should work.
Regards,
Vlad
==========
NMS Team
Krakow, Poland
Cisco TAC

Problem Exporting Backups from Cisco Prime LMS 4.2 deployed as software appliance

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