Problem Exporting Crystal Reports 8.5 to an rtf file

I have an app written in VB 6, data stored in Access 2000 format and reports in Crystal Reports 8.5.  From print preview of CR 8.5, I chose to export the report to an rtf file. When opening the rtf file, the report has print over top of print as if when my headers are repeated the information that follows prints on top of the header.  It also appears that the page breaks are not the same which causes overflow to the next page. I suspect that it has something to do with choosing to repeat headers in my group sections in CR.  I need these headers to be repeated when previewing or printing the CR.
We have tried exporting to Word 2003 and Word 2007 and it seems even worse. 
Any ideas for a remedy?
Thank you.

Hi
If you are exporting the report using the custom application and there you are facing this issue, then please post the thread in Expert Forums » Crystal Reports and Xcelsius » .NET Development - Crystal Reports for quicker response.
Else please try the below :
1.Uncheck the option for repeat group header.
2.Check Keep together for all the sections from the section expert.
Export the report once again and see if that works.
Regards
Sourashree

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    Entering page number works fine to view that page Request.Form parameters sample for that (change page from page 3 to page 5):
    __CRYSTALSTATEviewer:{"0":{"rptViewLabel":"Ana Rapor", "gpTreeCurrentExpandedPaths":{}, "vCtxt":"/wEXAwUVSXNMYXN0UGFnZU51bWJlcktub3duZwUOTGFzdFBhZ2VOdW1iZXICBQUKUGFnZU51bWJlcgIC", "pageNum":2}, "common":{"width":"100%", "Height":"100%", "enableDrillDown":true, "drillDownTarget":"_self", "printMode":"Pdf", "displayToolbar":true, "pageToTreeRatio":6, "pdfOCP":true, "promptingType":"html", "viewerState":"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", "rptAlbumOrder":["0"], "toolPanelType":"GroupTree", "toolPanelWidth":200, "toolPanelWidthUnit":"px", "iactParams":[{"paramName":"pFromDate", "description":"From Date", "valueDataType":"d", "value":[{"d":9, "m":4, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pToDate", "description":"To Date", "valueDataType":"d", "value":[{"d":9, "m":6, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pGroupBy", "description":"Group by", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pDistributionBy", "description":"Distribution by", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"RN"}, {"value":2, "desc":"ARR"}], "defaultDisplayType":1}, {"paramName":"pShowDetails", "description":"Show details", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pSubGroupBy", "description":"Sub Group", "valueDataType":"n", "value":[-1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pIncludeDayUse", "description":"Include Day Use", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pDateType", "description":"Date Type", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pCompHuse", "description":"Comp-Huse", "valueDataType":"n", "value":[0, 1, 2], "allowCustomValue":true, "allowMultiValue":true, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pOrderBy", "description":"Order By", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}], "paramOpts":{"numberFormat":{"groupSeperator":".", "decimalSeperator":","}, "dateFormat":"d.M.yyyy", "timeFormat":"H:mm:ss", "dateTimeFormat":"d.M.yyyy H:mm:ss", "booleanFormat":{"true":"True", "false":"False"}, "maxNumParameterDefaultValues":"200", "canOpenAdvancedDialog":true}, "zoom":100, "zoomFromUI":false, "lastRefresh":"9.7.2014 17:47:04"}, "curViewId":"0"}
    viewer_toptoolbar_search_textField:Bul...
    text_viewer_toptoolbar_selectPg:5
    text_viewer_toptoolbar_zoom:100%
    __CALLBACKID:viewer
    __CALLBACKPARAM:{"tb":"gototext", "text":"5"}
    Try to view New Page does not work. Request.Form parameters sample for that (try change page from page 2 to page 3):
    __CRYSTALSTATEviewer:{"0":{"rptViewLabel":"Ana Rapor", "gpTreeCurrentExpandedPaths":{}, "vCtxt":"/wEXAwUVSXNMYXN0UGFnZU51bWJlcktub3duZwUOTGFzdFBhZ2VOdW1iZXICBQUKUGFnZU51bWJlcgIC", "pageNum":2}, "common":{"width":"100%", "Height":"100%", "enableDrillDown":true, "drillDownTarget":"_self", "printMode":"Pdf", "displayToolbar":true, "pageToTreeRatio":6, "pdfOCP":true, "promptingType":"html", "viewerState":"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", "rptAlbumOrder":["0"], "toolPanelType":"GroupTree", "toolPanelWidth":200, "toolPanelWidthUnit":"px", "iactParams":[{"paramName":"pFromDate", "description":"From Date", "valueDataType":"d", "value":[{"d":9, "m":4, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pToDate", "description":"To Date", "valueDataType":"d", "value":[{"d":9, "m":6, "y":2014, "h":0, "min":0, "s":0, "ms":0}], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pGroupBy", "description":"Group by", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pDistributionBy", "description":"Distribution by", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"RN"}, {"value":2, "desc":"ARR"}], "defaultDisplayType":1}, {"paramName":"pShowDetails", "description":"Show details", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pSubGroupBy", "description":"Sub Group", "valueDataType":"n", "value":[-1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":1, "desc":"Boardtype"}, {"value":2, "desc":"Room type"}, {"value":3, "desc":"Rate Room type"}, {"value":4, "desc":"Rate code"}, {"value":5, "desc":"Guarantee code"}, {"value":6, "desc":"Adults"}, {"value":7, "desc":"Children"}, {"value":8, "desc":"Market code"}, {"value":9, "desc":"Source code"}, {"value":10, "desc":"Channel code"}, {"value":11, "desc":"Country"}, {"value":12, "desc":"Nationality"}, {"value":13, "desc":"Created by"}, {"value":14, "desc":"Adult+Child"}, {"value":15, "desc":"Agency"}, {"value":16, "desc":"Company"}, {"value":17, "desc":"Source"}, {"value":18, "desc":"Group"}, {"value":19, "desc":"Micros Discount"}, {"value":-1, "desc":"None"}], "defaultDisplayType":1}, {"paramName":"pIncludeDayUse", "description":"Include Day Use", "valueDataType":"b", "value":[true], "allowCustomValue":false, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[{"value":true}, {"value":false}], "defaultDisplayType":1}, {"paramName":"pDateType", "description":"Date Type", "valueDataType":"n", "value":[1], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pCompHuse", "description":"Comp-Huse", "valueDataType":"n", "value":[0, 1, 2], "allowCustomValue":true, "allowMultiValue":true, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}, {"paramName":"pOrderBy", "description":"Order By", "valueDataType":"n", "value":[2], "allowCustomValue":true, "allowMultiValue":false, "allowRangeValue":false, "allowDiscreteValue":true, "isEditable":true, "usage":25, "isDataFetching":false, "attributes":{"IsDCP":false}, "isOptionalPrompt":false, "allowNullValue":false, "defaultValues":[], "defaultDisplayType":1}], "paramOpts":{"numberFormat":{"groupSeperator":".", "decimalSeperator":","}, "dateFormat":"d.M.yyyy", "timeFormat":"H:mm:ss", "dateTimeFormat":"d.M.yyyy H:mm:ss", "booleanFormat":{"true":"True", "false":"False"}, "maxNumParameterDefaultValues":"200", "canOpenAdvancedDialog":true}, "zoom":100, "zoomFromUI":false, "lastRefresh":"9.7.2014 17:47:04"}, "curViewId":"0"}
    viewer_toptoolbar_search_textField:Bul...
    text_viewer_toptoolbar_selectPg:2 / 5
    text_viewer_toptoolbar_zoom:100%
    __CALLBACKID:viewer
    __CALLBACKPARAM:{"tb":"next"}

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