Problem Exporting to PDF from Report Designer 2008

When I export my report from Report Designer unless I deselect the "Create Bookmarks from group tree" I get the following error: "Failed to export the report" If I deselect the option It will successfully create the PDF.
I am running Crystal Reports 2008 with service pack 2. I also have Microsoft Visual Studio 2008 loaded on the machine.

You should start debugging by removing parts of the report to determine what is causing the problem. Once you find that part then re-post with a question on how to work around the problem.

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Export to PDF from reports page

I have a report saved in .tdr format that contains multiple pages. When I try to export to PDF, it only exports the first page of the 7 that are contained in the report view. The only way I can seem to get all the pages exported to PDF format in a single file is to use the script command PicPDFExport call. It does not seem like you should have to use a script to export multi page reports from within the report view.
Does anyone know how you can export all the pages into a single pdf file without using the script command? (i.e. why does selecting File->PDF Export only export the first page from the report view screen?)

Jervin
I am using version 10.2 and yes when I stated mulitple pages, I did mean sheets.
I did notice this morning that if I dont have any of my data loaded (i.e. report contents empty) and I select the File->PDF Export, then it appears to export all sheets to the pdf. However, if I load my data and then refresh the report and re-try to perform the export function, then it only exports the first sheet.
Not sure why having data loaded or not makes a difference so I have attached both the .tdr report and .tdm/.tdx data so if you could investigate why this is occurring I would appreciated it. Also, as I mentioned before if I use the script command PicPDFExport then it appears to export all the sheets but I dont believe I should have to use a script command to perform this function when a menu option is available.
Attachments:
Coolant1.zip ‏3671 KB

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Background Colour Incorrect when exporting to PDF from Crystal Reports 2008

Hello All
When exporting to PDF from CR2008 the background colour of the crosstab is incorrectly displayed. The problem is as follows to create a crosstab with a grey header row and column details in white we have used the following trick.
Format Cross Tab Border Background is set to Silver.
Crosstab Expert Grand Total Background colour is set to white.
The result is a crosstab with header in grey and details in white.
This report displays correctly in CR2008, and exports as seen on screen to everything but PDF. When exporting to PDF the Crosstab is completely grey taking on only the Background colour of silver, and ignoring the Grand Total Background colour being set to white.
What is strange that when I print to PDF the format is also displayed exactly as required,
Any help on this matter would be greatly appreciated.
Some additional details.
CR2008 version 12.3.1.683
Adobe Reader version 9.3.3
Windows XP Professional
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Edited by: Phillip L on Nov 23, 2010 1:51 PM

If this is a big issue for you then please purchase a case and a Rep can duplicate and escalate to R&D.
As a work around export to Editable RTF and in Word 2007 you can get a PDF export plug-in and then export to PDF.
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Hello,
I can't tell you offhand on what the issue is here, as various factors come into play.
Here are a few troubleshooting steps you can try:
- Try opening the report in Crystal Report designer and export to pdf from there. Does this work?
- Instead of viewing the report and export; schedule a report to PDF and check the results.
- there is currently a know issue in regards of certain formulas and using font type "arial Unicode MS" that gives incorrect export to pdf. Maybe alter the font used.. or see if you take out any questionable formulas and try again to export.
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thanks for your answer and ... please, sorry me about my less of information.
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I have Crystal Reports Developer Full version 11.5.12.1838, all versions of Visual Studio and about 100+ reports targeting printed paper.
They were developed over the last decade with the Developer Designer (and it's predecessors) and are based on SQL Server Stored Procedures. In the past, they were produced at runtime using a MS Access VBA application that either printed them or exported them to PDF files. I have successfully converted that application to C#, however a few problems: despite loading a populated dataset and setting all parameters, the runtime still wants to refresh the dataset. That works for 95% of all reports, but some just use null values for the parameters (despite having set them correctly), others mix the sequence of the parameters (despite querying them correctly) and some don't use the provided credentials. But that is not the main problem.
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Hi Ludek;
Thanks for the hints. After many many hours of research and trial and error here are my findings:
Assigning a dataset to CR does NOT work - seems CR is just ignoring it completely. What does (partially) work is assigning a DataTable, however, if you try to do that with a main report and more than ONE sub-report, it fails with likely unrelated error messages (not yet implemented).
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Removed that subreport and added another subreport that has a single text field. All good.
Now: having both sub-reports and having both subreports loaded from a DataTable fails. It works if one of the datasets is empty. It also works with 2 sub-reports returning text into their single field.
The DataTables are populated from the exact same stored procedures (and data source) that are embedded in the report from the design (CR XI) - essentially this should be a swap from internal to external fetch with no consequences.
I tried assigning using subDocument.SetDataSource and subDocument.Databas.Tables[0].SetDataSource - no difference.
The background of this: all my reports work just fine using VBA (Access), but that app will be retired and replaced by something C# based. In the meantime, the same report file has to work with both engines.
If I cannot get the DataTable assignment for sub-reports to work, there is a plan-b type possibility: replacing the stored procedure for some sub-reports at runtime - which works using SubReport.Database.Tables[0].Location.= "newSPName" as long as the new sp has no parameters like the old one.
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Any help will be much appreciated
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Thakns Peter, I had seen this thread, but it doesn't really address my issue. I've exported individual chapters from the book file, all with success, so I know there isn't a file corruption issue. The problem seems to do more with memory allocation/usage.
I have tried: quitting and then immediately exporting the file, and even rebooting and then relanuching and exporting. Both of these allow me to get a few pages farther along, but still not through the entire book.
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Export the pdf from indesign some error Pop Up window (Failed to Export the PDF file). How slove the

Export the pdf from indesign some error Pop Up window (Failed to Export the PDF file). How slove the problem
Please some one help on this

You need to try exporting the first half of the book.
If that exports ok then export the other half of the book.
Whatever half it fails on - keep dividing the book in half to find the culprit page or pages.
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1. Export pages 1 - 63
2. If these Fail to Export then
3. try exporting1-32
4. If these Fail to Export
5. then try exporting1-16
If it doesn't fail (step 2)
Then export pages 64-128
and 64-90 etc.
until you find the pages causing the issues.

Problem Exporting to PDF from Report Designer 2008

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