Problem facing in Solution Database in CS

Dear All,
I am using Solution database in notification link and for this i have maintained the symptoms and solutions master data and also compile them for the search engine.
While using solution database in notification, if I enter any word or any sentence in the search criteria in the free text box, then system display all the symptom related to that text but if I enter any Short form or any abbrevaition for example FFR(Field failure report) in the search criteria and this FFR is in one of the compiled symptom master data, even though it's not picking in the search criteria and system giving the message that "NO SEARCH CRITERIA EXISTS".
Please provide the solution asap.
Anupam Mittal

check SAP Note 894884.
Hot deployment is not supported for KM development.
You better develop on another development portal where restarts do not affect the end users.
check these threads http://forums.sdn.sap.com/message.jspa?messageID=8283651
http://forums.sdn.sap.com/message.jspa?messageID=3548968
Regards
Mahesh

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Message was edited by:
user525645

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# Copyright (c) 1991, 2001, 2002 by Oracle Corporation
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Message was edited by:
user525645

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Message was edited by:
kiran

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Dear Sir,
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http://help.sap.com/saphelp_crmhana/helpdata/en/a4/9fa471b41f44828da6ea1490f02e2b/frameset.htm
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Unable to process support message in solution database

Dear Expert ,
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Error when processing your request
What has happened?
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Dear Ashok,
Concerning the described error, Please review the following SAP notes :
1124452 - Dump in ISMV_POST_SYMP during problem/solution-creation
1002299 - Missing Customizing data in SAF, Part II
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Amit

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I use the functionality of Service Desk within SAP Solution Manager 4.0 (SP13).
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The termination type was: RABAX_STATE
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regards
Thom

Hi
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Message was edited by:
Tom Samata

Dear Vikas,
Kindly check C13_BB_Config guide as service marketplace.
It says in section 3.1.5.2.3 on page 57, the below mentioned paragraph.
3. On screen Create Problem maintain the following data:
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Go to Nokia Service nearet your location. Ask them for a solution.

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