Problem factory recovery in Lenovo W700ds (2757)

I'm trying to do the factory recovery on my Lenovo. When I start my computer, I press the "thinkvantage" blue button and pressing F11, but the F11 does not work. A message appears telling me to press F1 and go to Setup. I can not access recovery. When I bought my computer had no windows 7 professional CD accompanying the kit. How can I solve the problem? In the folder "my computer" sometimes appears a second partition, which I believe contains files recovery. I need help. Thank you.

Hi Patoso, welcome to the forums,
other members will correct me if I am wrong, but if my memory serves me rightly the W700 system was discontinued before Windows 7 was released. This means that if your recovery partition were to work it would contain a recovery for Vista Business or Ultimate.
You could of course then update the installed Vista preload to Windows 7 using a Windows 7 license or, if you have a Windows 7 license, do a clean install of it saving you having to worry about getting the Vista recovery working??
Andy ______________________________________
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After update, several problems (battery, factory recovery, Message icon)

After Froyo update, I found out several problems.
1) Battery.
It drains two times faster than before. My one does. My wife's one is worst (maybe 3-4 times faster and also the phone is hotter than mine).
2) Factory Recovery option
I could not find any factory recovery button from mine and wife's.
3) "Message" icon
My one has no "Message" icon. It has just three icons "Pone/Contacts/Applications" at the bottom of the screen.
But my wife's has all four icons "Phone/Contacts/Message/Applications"
I don't know how to correct these.

It sounds like most of your issues can be found by doing a factory restore on the phone. Settings>privacy>factory data reset. The icons are customizable. Press icon to bring up all icons. Touch and hold on the icon you want on the main screen. You can touch and hold on a blank spot on home screen to add a widget.
As for battery issues, the issue has been escalated to Samsung, and we are working with them to get a resolution as quickly as possible.
Let us know if that helps out!

Missing Dragon - X1 back from lenovo after a full factory recovery

I just got my X1 back from lenovo after a full factory recovery (they had to replace my system board).
As you can see, I have the new X1, and yet Dragon is missing (it is factory pre-load at this stage, all the lenovo preloaded apps included except for Dragon).
Can anybody help me please?
I have seen many other posts resolved but those involved Lenovo staff sending information offline, so the posts do not help at all.
Solved!
Go to Solution.

You need to contact support, they will be able to assist after validating your entitlement to have the software. Please see the following post;
http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/Dragon-assistant-could-not-be-found-new-x1/m-p...
EDIT - if you contact support, please refer to this public tip as this will guide support on how to assist you.
http://support.lenovo.com/us/en/documents/SF14-T0090
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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Factory recovery disks problem

I failed to create a set of factory recovery disks on my computer. The software said "unable to find files for recovery media".
My Q: has 9.25GB files. It seems all the files are here. But I can't create the disks.
Is there anyone having the same problem?
ThinkPad W520: i7-2920XM, 4GB*2, 500GB(7200RPM), Quadro 2000M, 1920*1080

Interesting...... I was just checking my system and the SYSTEM_DRV partition has no drive letter, but that may be due to the fact that I cloned the system to the SSD many months ago. I'm going to place my original HDD temporarily back into the unit to see about the labeling. I don't recall having any issue with burning the recovery media when the system was new. I'll post back with my findings.
Update: System_DRV has no drive letter either on the original HDD.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

Problem with sound in lenovo ideapad u 350

I have a problem with the sound in a lenovo ideapad U 350. When i am speeking to skype or when am listening music from youtube the sound is going in mute but the sound icon in the mixer is going up and down with the green colour like the sound is on...can someone help me?

@unick,
Have you tried doing a factory restore? Did you have this issue when you first have the laptop? I understand you wrote that this issue came after 2 weeks? Is there any antivirus software which you have installed? Appreciate if you could try a factory recovery first if you haven't done so.
//JameZ
Check out the Community Knowledge Base for hints and tips.
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X240 | 8GB RAM | 512GB Samsung SSD

Can't install itunes on XP after factory recovery

hi everybody,
This is a bizarre issue that became a problem. on a t500 after a xp factory recovery, update OS, install normal app, office, qbooks, etc.. I download iTunes 8 last version, double click to install and the first weird sign was a message to run but said “unknown publisher “ after click run, nothing happens. It won’t do anything. It won’t log anything on system or app logs. User has admin local priv, I tried install on local comp, safe mode, different local user, domain admin. Nothing. Last thing I tried was download iTunes version 7 and it did install, but I need the 8 because prior library setup.
Does anybody have a clue?? Is driving me crazy.
Thanks a lot.

Welcome to lenovo user forums!
Have you tried the in place upgrade functionality of itunes?Make sure that you select only itunes from the "available updates " list.
Otherwise it will also install safari
Cheers and regards,
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I am a volunteer here. I don't work for Lenovo

Windows Update 80072EE2 after Factory recovery

Hello everyone!
I just did a complete factory recovery on a Lenovo 3000 K100, with Windows Vista Home Premium 32bits.
The recovery was successeful. (I used the Recovery partition that came from the Lenovo)
The device manager has nothing wrong.
But when I try to do a Windows Update, I have the error 80072EE2
Installed Microsoft Security Essentials, and when triyng to update it, the update fail, telling me that the connection timed out. (please note that I was able to download it online)
I can surf on the web, go on different websites, but when I go to Microsoft website, it takes time before the webpage loads sometime!
Some people said that I should remove the UseWUServer (HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU) from my registery, but this key is missing in my registery. I cannot find it.
So, tried other fixes suggested in forums, like reset my internet settings (but it's a fresh windows install)
Tried in cmd "net stop wuauserv" and then "start" ... the service is running normally...
In services, Windows Update is on Automatic (Delayed) Running. (I even changed it to Automatic)
I renamed the Hosts file, and flushed the DNS. The Hosts file should be generated automatically after being removed.
There is no Third party Firewall. The only antivirus installed, is Microsoft Security Essentials.
There is no softwares installed after the Factory Recovery.
I tried to ping www.google.com, and there is 25% loss, with a connection timed out, after two responses.
There is a 100% loss when I ping microsoft.com, with a connection timed out.
I tried to disable WIndows FIrewall, but doesn't solve the problem.
I reset Internet explorer settings again... Nothing is solved.
There is no PROXY in the LAN Settings, of Internet explorer...
Uninstalled the Network drivers (in device manager), and reinstalled them... problem not solved...
So, does anyone have an idea? I'm out of solutions...
What's weird is that it's a Fresh Factory recovery, it should be free of issues... ??

http://support.microsoft.com/?kbid=836941
This might be a dumb question, but did you try to let MS fix it automatically?
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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Creating Factory Recovery DVD

I have searched and searched for this. I have seen others with the same problem, but no answer.
There is a link (http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/How-to-create-quot-Factory-Default-Recovery-Di... however that process doesn't work. When I go into OneKey it offers to make a backup of my system which would take 130 DVDs, instead of a factory recovery DVD. I am going nuts trying to figure this out, and would appreciate any help ASAP.

It's all been taken over by Windows, assuming you have Windows 8 or 8.1. Press the Windows key and then the W key with it, in the search box type in create a recovery drive. You'll need a suitably sized USB stick, (minimum 16GB), which will be formatted during the process deleting anything on it.
http://windows.microsoft.com/en-gb/windows-8/create-usb-recovery-drive
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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T500 - Windows Update no longer works after using factory recovery disks.

I'm running Windows 7 32bit. I needed to restore my T-500 hard drive because of a fatal windows registry error caused by a 3rd party registry cleaner/tuner software... Windows 7 was DOA .
I used the factory recovery disks I created after I first fired up the laptop in April this year, all went well, Windows 7 booted up, and I went through the "Starting Widows for the first time" setup dialog, Windows 7 sucessfully activated... also verfifed it on the Microsoft website.
Went into control panel to have windows update pull down all of the critical updates released after I got my Thinkpad and I got a pop up saying "windows update cannot currently check for updates because the service is not running. You may need to restart your computer."
I checked... the windows update service is running, so is BITS. Following suggestions from Microsoft support, I have 1)deleted the softwaredistribution folder from C:\windows, 2) run their "fixit tool", 3) renamed the CatRoot2 folder in C:\windows'system32, all to no avail each time I tried to use windows update after each "fix".
I decided to check here if anyone here has gone down this path before and ask what fixed it?
I'm waiting for Microsoft support to reply to my last email informing them the last instructions to rename the CatRoot2 folder and retry windows update failed. They now have a copy of my windowsupdate.log file sent to them.
How about it... does this situation sound familiar to anyone?
Thanks.

I run into the same problem with fresh installation of W7 Pro on T530 with 1TB samsung disk.
This solution worked for me:
    Running check for updates will trigger this error message:
“Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.”
Solution:
1.    Go to Administrative Tools/Services, and stop the Windows Update service.
2.    Then go to the folder c: /Windows/SoftwareDistribution and delete all of the files and folders.
3.    Then go back to Services and restart the Windows Update service which will recreate all of those folders again.
4.    Then manually run the Update Service and everything should work.

Do I need to create partition on msata before factory/recovery install?

I am trying to use the recovery media to install the factory settings W7 to a newly installed Intel 310.
I have installed the 310, and it is definitely there and recognized by the computer. I have removed my HDD and plugged in a DVD drive. Also on hand are the successfully created recovery media (1 CD + 3 DVDs).
I put in the CD and boot via the DVD drive. The Windows screen comes on and then it goes to R&R. From there, I cannot for the life of me figure how how to start the ball rolling on installing W7 to the msata drive.
The two options presented appear to be to install a previous recovery backup, and none are listed. Or to recover from an image, which then takes me to a screen that does not seem to identify an image no matter which of the four recover discs I put in.
Is there any Lenovo page that shows step by step to re-installing recovery media from disk? I'm not a complete newb so this is frustrating.
My only guess perhaps is that I need to create a partition on msata before starting the factory recovery. Not sure why that would be the case in that the factory recovery probably has utilities built in to do so, but I can't think of anything else.
Thanks for any help.

Tried it again. Didn't work. But it's now clear to me that Lenovo R&R is failing to recognize the recovery disk that it created earlier today. R&R said the recovery media was successfully created, but I guess not.
I will try installing from a Win7 installation disc. Thanks for your help.

Can't create a factory recovery disk using the recovery partition that came with my computer

When I push the Q: recovery drive> Create recovery media, I get a message saying
"Windows cannot find 'C:\Program Files (x86)\Lenovo\factory recovery\recovburncd.exe'. Make sure you types the name correctly, and then try again."
How do I go about fixing this and creating a recovery disk?

You can purchase replacements from AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
However, you might want to consider upgrading to Snow Leopard - $29.00 at any local Apple retailer or the Online Store. This may actually be less costly than purchasing replacement discs, although the replacement discs will have the Apple Hardware Test that is not going to be on the Snow Leopard DVD, nor will any of your pre-bundled software.

After I ran factory recovery manager I ran into Command screen .. Now what?-

after I ran factory recovery manager for my HP Compaq Presario CQ60 220us everything was moving right along and I must have blinked because now I'm looking at this black command prompt screen with a cursor flashing waiting for me type write a command right??? ----- Well what do i write so I can finish this recovery so I can use my new Notebook . Please help me out before wednesday I would be forever in your debt.. Thanx in advance. Jennifer//// The Black Box is Titled --{ -c:\\ -Administrator: x:\windows\system32\cmd.exe}--- Please help me with this problem so I can be done with this recovery and be on my marry way before wednesday. I would be forever in your debt.. Thanx in advance. Jennifer D.

Hello @jdreller69 ,
Welcome to the HP Forums!
I understand your notebook has paused during a system recovery and is displaying a command prompt with a blinking cursor. There is nothing that should be typed in this command prompt as the recovery is nearly fully automated after starting.
Sometimes installers will open command prompt to automatically process commands to copy files to the hard drive, it's not uncommon to see them blinking open and closed during an install or uninstall.
Can you see if there is anything hiding behind the screen that may be waiting for some user input such as a next or confirm button?
If not and the screen has been open for an extended period (over 1 hour) I would suggest shutting down the notebook and attempting to boot it up normally. If the notebook does not boot, re-run the recovery.
Let me know if that works.
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I work on behalf of HP.

Can't load Vista from factory recovery disks?

I have an X200 running XP. The X200 was delivered with XP installed and Vista recovery disks. I wanted to see how Vista performed so I decided to load the Vista from the factory recovery disks. There are 3 disks...Disk1 Start Recovery Disk, Disk2 OS System Recovery Disk, and DIisk3 Applications and Drivers Recovery Disk. I have an external Lenovo DVD drive and the BIOS is set to boot from this first.
I placed Disk 1 into the drive and rebooted. The system loaded and the Rescue and Recovery program came up, did it's thing, and asked for Disk 1 to be inseryed. Well, Disk 1 was already inserted but I ejected and re-inserted it - it said this was not the correct disk. So, I figured Disk 2 might be "disk 1" in this context but it didn't like that one either coughing up the same incorrect disk message. So, only disk 3 is left so I tried that too, same results.
OK, what am I doing wrong or might Lenovo have include incorrect disks.
Any help is much appreciated.
thanks
*Smith & Wesson...the original point and click interface*

There is a chance that the discs included is not suitable for your model type or the discs itself are bad, call Lenovo and ask for another set.
Message Edited by lead_org on 03-11-2009 12:50 AM
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Lack of Factory Recovery Disks option - from where download setup file?

Hi,
I have just installed new OS (Windows 7 Pro) on my T420. Unfortunatelly I cannot find proper URL to download software like this below:
That is well known Lenovo ThinkVantage Tools board. In previous pre-installed OS I got it, but now after new OS installation, I did not managed to download Factory Recovery Disks module (cannot find it)... So my question is - where can I get it? And how can I get view like on the attached screen?
Another thing is thinkpad icon in devices view in Control Panel. On previous installed OS I had nice T420 icon, now ordinary pc icon instead. How can I change it?
And finally, I had also a Recovery Partition. Now I do not remember what I have done in order to have it in previous pre-installed Windows. Could you please explain it to me?
Regards,
Marcin
Solved!
Go to Solution.

Thanks for the newest update. If I understand what you are saying:
(1) The SSD has plain jane windows via a windows install. and runs fine. I ASSUME you copied personal files (pics, quicken) from the old HDD to the SSD.
(2) The old HDD is now in the ultra bay/usb serving as a 2nd drive to hold data. Did you ever reformat the old HDD to make it a true blank 2nd drive? ie, did you remove the ability of old HDD to act like a bootable lenovo system?
(3) Your new plain jane SSD have no Lenovo products, and No Lenovo service parition.
==
It the above is true great!!. If the old HDD is a bootable Lenovo windows, down the road, I would copy loved data from the old HDD to external USB, DVD, or to SSD. Reformat the HDD to make it a true data only HDD, then copy loved data to it. Having a bootable HDD and SSD, dual boot, makes for a mess.
If you installed RNR on the SSD, all the files are stored on the C drive of the SSD. The boot stuff is changed around. It is bootable to bring up standalone RNR via PF11.. It will "act" like standalone RNR on the old system. The factory recovery option will Not be available, since you have no Lenovo recovery partition.
Your blue button wont work, big deal.
===
I had the same issue going from vista to win7.
I have 2 hdd, C drive(vista) and (D) drive(data). I always order my systems with two HDD, simpler.
I had to disconnect the D drive during windows install( windows from best buy) to prevent a mess. Windows chooses 1st found. Do no destroy my D drive thank you. When shipped from the factory, the service partion was on 320GB drive, 160 GB drive was empty. I wanted it the other way.....(fixed, call the support center and get recovery disk set).
Thus my windows win 7 install erased my 160GB drive(choose the erase option). a 160GB drive with a Vista Lenovo drive and say, windows install, Replace the C drive only, will create a mess, the Lenovo vista recovery partition is left). It will boot, but RNR will not install (win7 with Vista recovery).
===
Take SSD plain jane windows. Download System update, not much will change. Download RNR(you did this) . You took a RNR backup to DVD or USB. You created a RNR BACKUP to DVD? great! This 1st DVD is standalone RNR boot rest of the DVD's are data. Last DVD is called FINAL and contains the Index file to recovery the SSD.
==
You can now recover your SSD should it burn up. You have no NEED for a Lenovo factory recovery set nor a Lenovo service partition.
Down the road after your make the old HDD a data drive, backup using RNR to old HDD,a data drive. This is called SECOND in rnr. backup weekly.
I backup weekly to Second. I NEVER back to LOCAL(the C drive)
I backup using RNR monthly to external USB-HDD. (not a memory stick). 1TB usb-hdd, $65 or so at best buy(on sale). BUT format it first, diskpart set active. RNR adds standalone bootables to the usb-hdd,. But it may not boot if the USB is not preformated and set active. This is covered in another post.
I backup using RNR every 6 months to DVD.
I use other software, www.nero.com to back up personal data, daily and monthly.
==
Hopefully we are on the same page now. Provide feedback if lost.

[X301] Create Factory Recovery Disks

I have an X301 with Windows XP Pro (purchased 10/2008) as it's base from factory. I would like to create the factory recovery disks but I would like to create it on a USB flash drive as my CD/DVD drive is not working. I do have the Factory recovery CD/DVDs for Windows Vista that came with the unit but I do not want to install Windows Vista. I still want Windows XP Pro. I have gone through the Create Recovery Media, the program never gives me the option to save it to a USB flash. I have searched the forums and have seen the option for the X301 with Windows 7 installed. Is this not possible for Windows XP Pro? All of the Lenovo System Updates are updated. Anyone have any ideas? Thanks Mark

Hi and welcome to the forum!
Give support a call, in situation like this they usually ship free recovery discs.
Keep us updated.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Problem factory recovery in Lenovo W700ds (2757)

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