Problem Factory unlocked Iphone 4s

Hello! Need help , I recently bought an factory unlocked iphone 4s from USA apple store, and only after 3 weeks it's not working. Problem is I'm in Europe , and I've spoked in Germany on customer support about my problem and they advice me to come in an apple store in Munchen to see the iphone ,
after arrived in apple store they had checked the device and told me that is true there is a problem with this and they have to change the iphone!
After the come with a new iphone they told me they cannot change the device beacause it is buyed from USA , and they don't have the code in the system for USA iphone!!!!!!!
It is possible something like this?
It is a stupidity in my opinion!!!!
Why they are official apple store? Why we have international warranty ????
It is not my problem they don't have the code in the system ...
How can I solve this without going to USA ?
Thanks

The warranty is not international. This is not new or unkown.
You would have to get the iphone to the U.S to get warranty service.
This is why it is advatageaous to get the iphone in your country of residence.
Sorry.

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I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S.

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S. Please I need help to continue believing in Apple. Thanks a lot. If anybody speak spanish better.

Was it purchased from an official Apple Store, not a reseller? Only Apple Stores sell official factory unlocked phones. The others sell hacked to unlock phones, and the unlocking is unstable.
Try these steps, as needed:
1. Reset phone - press both home and on/off buttons for at least 10 seconds until the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings.
3. Replace SIM card (and reset network settings again)
4. Restore Phone in iTunes using a backup
5. Restore in iTunes as new, without using a backup

Good morning friends, I have a problem with my iphone 4s since I get a screen that just light it says "Activation Required" restored it and not corrected, I bought my factory unlocked iphone, how I can fix this, I had installed the version 6.0 as develope

Good morning friends, I have a problem with my iphone 4s since I get a screen that just light it says "Activation Required" restored it and not corrected, I bought my factory unlocked iphone, how I can fix this, I had installed the version 6.0 as developer to

If you have a beta copy of iOS6
1. You are a developer and will know how to transition from beta
to release version and to use the Develpoer forum
2. You have a pirate copy of the beta and no-one on this Apple hosted Forum can help you
try Google

Buying Factory Unlocked iphone - problems?

I live in the UK and the area I'm in doesn't have a great O2 signal but Orange is fine, I was thinking of buying a factory unlocked iphone 3GS so it'll be totally legal and not jailbroken but will be from like Australia or something, I was wondering before I buy it if someone could tell me if i'm likely to encounter any problems using it on Orange rather than O2 (ie anything that wouldn't work on the phone) also as it won't be from the UK will that make a difference, would anything be different on it? I also read that I'd have to manually setup the SMS settings etc, is this right?
thanks!

Insurance would not cover manufacturer defects. Insurance only covers breaking the phone.
The iPhone handles MMS differently than other phones do. Here in the US, we don't have MMS on the iPhone yet while other ATT phones have MMS. ATT has had to make changes to their network to accommodate MMS on the iPhone and is still in the process of doing so.

Factory unlocked iPhone 5 having problems sending/receiving sms

Hello,
I recently bought a factory unlocked iPhone 5 from the apple store in the US and I am unable to send/receive any sms/texts using my mobile provider B&YOU located in France.
Can anyone help with ways to solve this issue?
Thanks,
Suligadal

Hello Sk8Dreams,
Thanks for your questions and quick feedback. Yes I turned on SMS & MMS in my settings and yes my plan includes SMS & MMS. I tried something I saw in the forum concerning enabling the "show subject field" and for some strange reason, I am able to send messages after trying this. Seems strange, I am going to disable this "show subject field" and see if it will work or not. SMS should work regardless of if this option is active shouldn't it?
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Can not update 5.1.1 to 6.0 on factory unlocked iPhone 4S - An unknown error occurred (-1) (21)

HI all,
for the first time, one of my Apple products is making me mad.
1.) I have an factory unlocked iPhone 4S running 5.1.1
2.) When I try to update, it (MacBook Pro running 10.8.1) extracts the software and then after a few seconds it shows me (An unknown error occurred (-1))
3.) When I put the phone in DFU Mode and try to update it shows me (An unkown error occurred (21)) - The iPhone freezes at the Apple Logo
I have downloaded the IPSW again (Yes I am sure I have the one for iPhone 4S), have downloaded and installed iTunes 10.7. Further I have installed iTunes fresh on a another Laptop (iTunes 10.7 on Windows 7) - Same behavior there.
The funny thing is, when I restore the iPhone to 5.1.1 it restores it without any problem. I have also tried to first make a restore on 5.1.1 and directly on 6.0. Same problem.
PLEASE HELP ME!
Cheers
Peter

You might try using RedsNow to put it in DFU mode.
Where did you get the .ispw file?
http://appldnld.apple.com/iOS6/Restore/041-7181.20120919.lEuOK/iPhone4,1_6.0_10A 403_Restore.ipsw
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

T-Mobile SIM card won't work with my replacement factory unlocked iPhone 5

On Saturday, my rear camera on my factory unlocked iPhone 5 stopped focusing. I took it in to my nearest Apple store and they replaced it. Problem is, now I can't get my T-Mobile SIM card to work with the replacement phone. The guys at the genius bar sent me to T-Mobile to see if a new SIM card would fix the problem, but I'm still getting an "Unsupported SIM" error when I try to activate the phone. Any insights?

Do you have information about the model no. of original purchase that is printed on the back cover ?
What is model no. of the replacement iPhone 5 ?
If T-mobile SIM worked on the original purchase and does not work on the replacement iPhone 5, they gave you a wrong model.

Date Time issue factory unlocked iphone 4s

I have a factory unlocked iphone 4s bought in Apple store US and currently in India. In Settings -> General -> Date & Time, I am setting "on" Set Automatically. After some time say 2-3 hours, the time automatically moves back by 30 minutes. In India there is no daylight savings. I am forced to set "off" for the "Set Automatically" option and then choose the timezone, time to keep it to the correct time. Anyone facing this issue ? By setting it to "Set Automatically" on, my understanding is it should sync with the mobile provider ("Airtel"). Is this a bug in iOS ?

i have same problem i also went to apple store but the can not find any problem i don't know what to do ?
i hop it's just a sofware problem

Will a US factory unlocked iphone 4s work in india ?

hi ,
i just wanted to knw will a iphone 4s purchased frm US retail store factory unlocked iphone work without any problem in india ?hv i
to purchase at higher price in india only ?

darshita,
it WILL work... however, you cannot get a factory unlocked 4S in the US yet but you can in Canada...
HTH!
bart.

Can't activate a Factory Unlocked iPhone 4s.

I NEED HELP PLEASE!!!!
I PURCHASED A FACTORY UNLOCKED IPHONE 4S WITHIN THE US AND PAID $706 FOR IT AND WHEN I SHIPPED IT OUT INTERNATIONALLY TO MY FIANCE BACK AT HOME, SHE CONNECTED THE PHONE TO ITUNES AND SHE IS UNABLE TO ACTIVATE IT. IT DOES NOT GIVE THE MESSAGE "YOUR PHONE HAS BEEN SUCCESSFULLY UNLOCKED" AND THEREFORE IT SAYS NO SERVICE ON THE PHONE. THE OPERATING SYSTEM ON THE PHONE IS THE iOS 5.0.1. FURTHERMORE, I GOT IN CONTACT WITH A SENIOR ADVISOR FROM APPLE AND HE TOLD US TO RESTORE THE PHONE AND THAT MIGHT HELP. SHE TRIED RESTORING THE PHONE AND NOW WE CAME ACROSS ANOTHER PROBLEM WHICH GIVES HER THE ERROR 1630. PLEASE CAN ANYBODY HELP???

First, STOP SHOUTING.
Second, you did NOT purchase an unlocked 4S in the US. The brick and mortal Apple stores do not yet have them in stock. They can only be ordered online and have not yet been readied for delivery.
What you likely purchased was a contract-free iPhone, which is NOT unlocked. Your fiancee will NOT be able to activate that phone.

What happens if you restore a factory unlocked iphone

What happens if you restore a factory unlocked iphone?

hii there, i have bought iphone 5 it is factory unlocked from usa i purchased it second hand in india i am not able to software update my phone (currently ios6).. it is also jailbroken (cydia).. and also i am not able to reset my phone it just hangs for 40 odd minutes then i have to hard restart...
questions are :
1.if i update to ios7 through itunes will it cause some problems as it is jailbreak.(as said by everyone)
2.if i restore to factory settings will it get locked again (as i am not sure whether this phone is carrier unlocked or unlocked by my local retailer).
i am ready to remove jailbreak.
pls advice

If I upgrade my factory unlocked iphone to a new firmware, will I lose may apps, data or carrier unlock??

If I upgrade my factory unlocked iphone to a new firmware, will I lose may apps, data or carrier unlock?? I have a 4.3.3 firmware but want 5.0.1

If it's a genuine factory unlocked phone from Apple you should have no problems. I have had two, a 3GS and now a 4S, and they update and handle just like the locked phones. If it has been hacked in any way, though, all bets are off.

My factory unlocked iphone 4s mms is not working with tmobile, please help...

my factory unlocked iphone 4s mms is not working with tmobile, please help...

Check out this link. It should fix the problem
http://support.t-mobile.com/thread/17918?tstart=0

Can't Activate my Factory Unlocked iPhone 4s

I NEED HELP PLEASE!!!!
I PURCHASED A FACTORY UNLOCKED IPHONE 4S WITHIN THE US AND PAID $706 FOR IT AND WHEN I SHIPPED IT OUT INTERNATIONALLY TO MY FIANCE BACK AT HOME, SHE CONNECTED THE PHONE TO ITUNES AND SHE IS UNABLE TO ACTIVATE IT. IT DOES NOT GIVE THE MESSAGE "YOUR PHONE HAS BEEN SUCCESSFULLY UNLOCKED" AND THEREFORE IT SAYS NO SERVICE ON THE PHONE. THE OPERATING SYSTEM ON THE PHONE IS THE iOS 5.0.1. FURTHERMORE, I GOT IN CONTACT WITH A SENIOR ADVISOR FROM APPLE AND HE TOLD US TO RESTORE THE PHONE AND THAT MIGHT HELP. SHE TRIED RESTORING THE PHONE AND NOW WE CAME ACROSS ANOTHER PROBLEM WHICH GIVES HER THE ERROR 1630. PLEASE CAN ANYBODY HELP???

in the Settings-General-About,model number shows MD237LL,and Carrier shows Carrier 11.0,and i checked on the internet for that model,it mentions everywhere that it's factory unlocked Iphone 4s white 16gb from US,so could it be that my Iphone displaying wrong model number?
and i also have Iphone 4 which i know is locked for AT&T,and there i checked Carrier section which shows AT&T,different than from Iphone 4s
I am afraid it's late to return back,looks like i m stuck with it or someone hopefully will find solution for it

If I upgrade a factory unlocked iphone do I lose the unlock?

I got a factory unlocked iphone with a 4.3.3 firmware. If I wanna upgrade to 5.0.1 will I lose the unlock (carrier)?

No problem, if either jk_baller23 or myself helped in any way please consider crediting either (or both) of our responses. Thanks

Problem Factory unlocked Iphone 4s

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