Problem federation Lync
Hi,
I have a problem with federation Lync. I have this
error: 1010; reason="Certificate trust with another server could not be established"; ErrorType="The peer did not respond to TLS or MTLS negotiation in a timely manner";
I am not able
to federate with anyone. Yet my
dns and srv entries are ok
Everything else other than
the federation works fine
Will you help me
Thanks
Have you running the Lync Server Remote Connectivity Test? https://testconnectivity.microsoft.com
Also Try entering in your sip.domain.com into an SSL Checker like DigiCert's: http://www.digicert.com/help/
This will tell you if the certificate is installed correctly.
DigiCert also has a utility to help with installation of certificates: https://www.digicert.com/util/
Check your _sipfederationtls._tcp.domain.com record is using port 5061 and that your firewall is permitting the traffic. http://technet.microsoft.com/en-us/library/gg398758.aspx
Please mark posts as answers/helpful if it answers your question.
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Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.
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Voice problems with Lync 2013 Mobile
Hi
I have a situation where Lync 2013 on both iPhone & Android has started giving problems with making and receiving voice calls. There are no problems with Windows, Mac or Phone Edition clients that I'm aware of. I have not tested anything over the VPN,
but this should not be a factor.
For receiving calls - If the user is connected to the LAN via Wi-Fi AND the call is from an internal user, all works fine. If the call is from an external user OR the user is connected via 3G, then the call just shows "Connecting" indefinitely.
This includes transferred calls.
For making calls - If the user is connected to the LAN via Wi-FI and calls either an internal or external users, all works fine. If the user is connected via 3G and calls either an internal or external user, the phone rings, but when it's answered it shows
call ended.
I have ran RUCT on a computer outside the network, with the following findings:
DNS:
Record
Type
Hostname
IP Address
Port
Weight
Priority
_sip._tls.domain.com
SRV
sip.domain.com
Edge External IP
443
100
0
sip.domain.com
A
sip.domain.com
Edge External IP
sipexternal.domain.com
A
sipexternal.domain.com
Edge External IP
meet.domain.com
A
meet.domain.com
<null>
_ntp._udp.domain.com
SRV
pool.ntp.org
NTP Server IP
123
100
0
_sipfederationtls._tcp.domain.com
SRV
sip.domain.com
Edge External IP
5061
100
0
lyncdiscover.domain.com
A
sip.domain.com
Edge External IP
lyncdiscover.domain.com
CNAME
sip.domain.com
I have ran Test Port on each entry where there is a port with successful results. Ping works on all entries.
If I query Certificate Information on sip.domain.com with port 5061 or 444, it succeeds and returns the certificate with subject sip.domain.com. If I query 443, it fails with error "An error occurred while retrieving the certificate. Unable to read
data from the transport connection: An existing connection was forcibly closed by the remote host."
On Microsoft Remote Connectivity Analyzer, all tests pass except for the certificate test:
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server sip.domain.com on port 443
The Microsoft Connectivity Analyzer wasn't able to obtain the remote SSL certificate.
Running netstat on Lync Edge gives me the following with regards to port 443:
TCP <Internal IP>:443 Lync2:0 LISTENING
TCP <External IP>:443 Lync2:0 LISTENING
Firewall allows connections on port 443 and I've tried disabling the firewall as well. Trying to open https://sip.domain.com in the browser on the Lync Edge fails also, telnet succeeds, but no data is returned.
I've restarted the AV service and also rebooted the Lync Edge server, no change. In the topology builder, I can see that AV is configured to listen on port 443.
Any ideas would be most welcome.
Regards
Lionel
MCP Windows Server MCTS .NETI have ran a large amount of additional tests. On my latest round of testing, I have obtained the following results:
Call received via PSTN gateway on user DID, answered by desktop client inside LAN - works.
Call received via PSTN gateway on response group, answered by desktop client inside LAN - works.
Call received via PSTN gateway on user DID, answered by desktop client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by desktop client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on user DID, answered by mobile client inside LAN - does not work.
Call received via PSTN gateway on response group, answered by mobile client inside LAN - does not work.
Call received via PSTN gateway on user DID, answered by mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on user DID, answered by mobile client outside LAN (3G) - does not work.
Call received via PSTN gateway on response group, answered by mobile client outside LAN (3G) - does not work.
Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client inside LAN - does not work.
Call received via PSTN gateway on response group, answered by desktop client inside LAN and transferred to mobile client inside LAN - does not work.
Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on response group, answered by desktop client inside LAN and transferred to mobile client outside LAN (behind NAT, DSL router) - works.
Call received via PSTN gateway on user DID, answered by desktop client inside LAN and transferred to mobile client outside LAN (3G) - does not work.
Call received via PSTN gateway on response group, answered by desktop client inside LAN and transferred to mobile client outside LAN (3G) - does not work.
Call made through PSTN gateway from desktop client inside LAN - works.
Call made through PSTN gateway from desktop client outside LAN (behind NAT, DSL router) - works.
Call made through PSTN gateway from mobile client inside LAN - does not work.
Call made through PSTN gateway from mobile client outside LAN (behind NAT, DSL router) - works.
Call made through PSTN gateway from mobile client outside LAN (3G) - does not work.
Call from desktop client inside LAN to desktop or mobile client (regardless of location) - works.
Call from desktop or mobile client (regardless of location) to desktop client inside LAN - works.
Call from desktop or mobile client (regardless of location) to desktop or mobile client (regardless of location) - works.
There is no difference in behaviour between normal calls and conference calls. Reproducing the problem seems to require the following:
1. PSTN gateway needs to be involved
2. One party needs to be on mobile client
3. The mobile client needs to be inside the LAN or on a 3G connection, but not behind NAT on a DSL connection
The only conclusion I can make is that somehow NAT makes the problem go away, but it does not affect desktop clients (on the LAN or Wi-Fi at least, I do not have a way to test them on 3G).
The PSTN gateway (Cisco UCM) could also be the problem, but it works fine in all other cases. It has 4 trunks and makes all kinds of routing decisions, but once a call is routed to/from Lync, it should not make a difference on what type of device it is answered.
I'm really baffled by this one. Perhaps the 3G thing is a service provider issue and the issue on the LAN has something to do with the internal DNS combined with the behaviour of the mobile client. Just not sure exactly what.
MCP Windows Server MCTS .NET -
Problems with Lync integration in App-V Package for Office 365 ProPlus
We have problems with setting Lync 2013 to automatic start after Windows start with Office 365 ProPlus App-V Package made by Office Deployment Tool. We use latest version for both (ODT and download package) at Windows 7 Enterprise 64 bit.
We have done this for Lync 2010 and also for Lync 2013 (MSI installations) and it works correctly.
User can choose to start Lync automatically, but this settings is ignored and in virtual registry is set wrong. We look for possible ways to set this by GPO (in ADMX is not this option available) by inserting in virtual registry with Package ID and user
SID in registry path.Usually setting apps to auto start sets a registry key under HKCU\Software\Microsoft\Windows\CurrentVersion\Run, but since this registry key is inside the virtual environment, Windows does not read it at logon.
The workaround is to either set this key in the native registry (perhaps by an App-V script), or easier still, just copy the shortcut to the Start Menu\Programs\Startup folder. Since you can't really modify Office 2013 packages with the sequencer, you'd
have to add this shortcut by modifying the deployment config file.
Dan Gough - UK App-V MVP
Blog: packageology.com
Twitter: @packageologist
LinkedIn -
Lync HP 4120 Sign in problems with Lync Server 2013
Hi, this is my second request for help, this with more information...
I`ll ready install the follow infrastructure: (I change the name of my organization for contoso)
Lync Server 2013 Installation with Enterprise mode with 1 front end : Pool: lync.contoso.com Front End: lyncfe01.contoso.com Back End: lyncsql01.contoso.com
I`ll ready install a PKI infrastructure with two tiers, the root offline and the subordnate ac.contoso.com
This with the defailt algorithm configuration RSA SHA1
My phones are HP 4120
In the Front End Server i configured the SCHANNEL registers:
EnableSessionTicket in 2
Send..etc in 0
Ok, the installation is ok, services are OK, Client login trough PC its OK, PSTN Configuration... (I can make a phonecall with the lync client of Office 365)
Commnd Checks:
When i run the command Test-CsPhoneBootstrap -PhoneOrExt 12345 -PIN 123456 -TargetFqdn lync.contoso.com
The result is:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:09.0559615
Error Message :
Diagnosis :
When i run the command Test-CsPhoneBootstrap -PhoneOrExt 12345 -PIN 123456 for
check the DHCP the result is:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:09.0559615
Error Message :
Diagnosis :
When i run the follow command
PS C:\Users\Administrator> $cred = Get-Credential
cmdlet Get-Credential at command pipeline position 1
Supply values for the following parameters:
Credential
PS C:\Users\Administrator> Test-CsClientAuth -TargetFqdn lync.contoso.com -UserSipAddress "sip:[email protected]" -UserCredential $cred
I got this:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:00.3431783
Error Message :
Diagnosis :
But.. when i use the same command but i remove the -targetFqdn for check the Dhcp i got this:
VERBOSE: Workflow Instance Id 'bca95636-af7b-4b0a-b43d-dba259294b2d', started.
VERBOSE: Command line executed is 'Test-CsClientAuth -UserSipAddress "sip:[email protected]" -UserCredential $cred
-Verbose'.
Target Fqdn :
Target Uri :
Result : Failure
Latency : 00:00:00
Error Message : 10060, A connection attempt failed because the connected party did not properly respond after a period
of time, or established connection failed because connected host has failed to respond 194.90.8.20:5061
Inner Exception:A connection attempt failed because the connected party did not properly respond after
a period of time, or established connection failed because connected host has failed to respond
194.90.8.20:5061
Diagnosis :
VERBOSE: Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow' started.
Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow' completed in '5.62E-05' seconds.
Target web service Url not provided. Will have to extract it from authentication challenge.
An exception 'Unable to establish a connection.' occurred during Workflow
Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow execution.
Exception Call Stack: at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
at Microsoft.Rtc.SyntheticTransactions.Activities.GetSTSUriActivity.InternalExecute(ActivityExecutionContext
executionContext)
at Microsoft.Rtc.SyntheticTransactions.Activities.SyntheticTransactionsActivity.Execute(ActivityExecutionContext
executionContext)
at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
at System.Workflow.Runtime.Scheduler.Run()
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at Microsoft.Rtc.Internal.Sip.TcpTransport.OnConnected(Object arg)
'GetSTSUri' activity started.
Starting STS Uri Discovery...
ERROR getting STS Uri.
'UnRegister' activity started.
'UnRegister' activity completed in '3.12E-05' seconds.
VERBOSE: Workflow Instance ID 'bca95636-af7b-4b0a-b43d-dba259294b2d' completed.
VERBOSE: Workflow run-time (sec): 126.0548512.
The Real Problem is that my Lync HP 4120 Phone can't make a sign in, not from USB cable loging, nor with PIN authentification
When I try to make a login with the USB cable, I set the user and password and the phone says "Connecting to Lync".. "Downloading a certificate" ... "Installing certificate"... "Downloading Certificate"...
"Installing Certificate".. forever
When I try to make a login with PIN Authentification, the phone first displays the following:
Account used is not authorized, Please Contact your support team and then shows this:
An Account matching this phone number cannot be found. Please contact your support team.
The Pin authentification is enable
In the Lync Server Enable Kerberos Authentification, Enable Integrated Windows Authentification and Enable Certificate Authentification are enable
This is the configuration from DHCP
Starting Discovery ...
Sending Packet (Size: 284, Network Adapter: xx.xx.xx.xx, Attempt Type: Broadcast only)
--Begin Packet--
DHCP: INFORM (xid=130EA7FA)
DHCP: Op Code (op) = 1
DHCP: Hardware Type (htype) = 6
DHCP: Hops (hops) = 0
DHCP: Transaction ID (xid) = 319727610
DHCP: Seconds (secs) = 0
DHCP: Flags (flags) = 0000
DHCP: Client IP Address (ciaddr) = Xx.xx.xx.xx
DHCP: Your IP Address (yiaddr) = 0.0.0.0
DHCP: Server IP Address (siaddr) = 0.0.0.0
DHCP: Relay IP Address (giaddr) = 0.0.0.0
DHCP: Client HW Address (chaddr) = FC15B4###--End Packet--
Received Packet
Sender:xx.xx.xx.xx:67, Size:363
--Begin Packet--
DHCP: ACK (xid=130EA7FA)
DHCP: Op Code (op) = 1
DHCP: Hardware Type (htype) = 6
DHCP: Hops (hops) = 0
DHCP: Transaction ID (xid) = 319727610
DHCP: Seconds (secs) = 0
DHCP: Flags (flags) = 0000
DHCP: Client IP Address (ciaddr) = xx.xx.xx.xx
DHCP: Your IP Address (yiaddr) = 0.0.0.0
DHCP: Server IP Address (siaddr) = 0.0.0.0
DHCP: Relay IP Address (giaddr) = 0.0.0.0
DHCP: Client HW Address (chaddr) = FC15B4100289
DHCP: Server Host Name (sname) =
DHCP: Boot File Name (file) =
DHCP: Magic Cookie = 99.130.83.99
DHCP: Option Field
DHCP: DHCP MESSAGE TYPE( 53) = (Length: 1) DHCP ACK
DHCP: Server Identifier( 54) = (Length: 4) XX.XX.XX.XX
DHCP: Client Identifier( 61) = (Length: 0) ()
DHCP: SIP Server( 120) = (Length: 17) enc:0 lync.contoso.com (00046C796E6306756E69736F6E026D7800)
DHCP: Host Name( 12) = (Length: 0)
DHCP: Vendor Identifier( 60) = (Length: 0)
DHCP: Param Req List( 55) = (Length: 0) 0 0
DHCP: Vendor Info( 43) = (Length: 86) MS-UC-Clienthttpslync.contoso.com443%/CertProv/CertProvisioningService.svcÜNAP (010C4D532D55432D436C69656E7402056874747073030E6C796E632E756E69736F6E2E6D78040334343305252F4365727450726F762F4365727450726F766973696F6E696E67536572766963652E737663DC034E4150)
DHCP: End of this option field
--End Packet--
Result: Success
DHCP Server : xx.xx.x.xx.
SIP Server FQDN : lync.contoso.com
Certificate Provisioning Service URL : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
thanks for all, hope somebody can help me with this problem.. i am going crazy...Hi, i connected the Lync Phone to another switch and i update the firmware to the newest firmware and i got the same problem..
The lync phone download the certificate but cant install it and the still the same error with the SIP login
An Account matching this phone number cannot be found. Please contact your support team. -
Skype /callto: doesn't work with federated Lync Us...
Skype (removed for privacy) is a Lync federated user. If I call to this user "(removed for privacy) from Skype Client directly, then it works fine....
I had no issues blocking skype using the above. Created a application object and added Skype and Encrypted eMule (eDonkey, Kademlia) - Created DenySkype policy referencing the object. After this policy I allowed the following service objects tcp/eq 80, tcp/eq 443, tcp/eq 21 tcp/eq 53 udp/eq 53 (nothing squeeked by). I also created a Deny All Policy at the bottom.
"Skype cant connect" -
Hello Everybody
I have installed lync server 2013 in my lab . Everything is ok . but internal mobile client in my LAN can not work with lync !
I installed lync server 2013.
I create 2 DNS record to lync-server : lyncdiscoverinternal and lyncdiscover.
clients on PC (windows) work and everything is ok . when user use Anroid phone , cleint connect to lync server and list connnact list .BUT when Send IM to contact or start video call come this error :
" Failed to process the server response.Please try again . if the problem persists,contact your support team."
This is first problem. Another problem is the contact list for every user status is "Presence Unkhown" !
No online , No Offline and all of contact status "Presence Unkhown" !
If i had to config mobility in in lync server 2013 ? or mobility service built-in in lync server 2013 ?
please help me .Hi Meysam Halvaei,
As Thamara mentioned, you need to deploy reverse proxy.
Lync 2013 mobility clients are using a separate dedicated Ucwa parameter the URL is the same web services location as provided by the
External/Ucwa parameter.
You need to have a look at the following diagram.
The Lync 2013 mobile client will need to connect with the external web services. The way Lync is designed this communication is always established using HTTPS/TCP 443, so the traffic
will need to pass through a reverse proxy or similar service that will take this communication and forward it to the server hosting the external web services, now using port 4443 instead.
Best regards,
Eric -
Russian Federation Lync Requirements for Encryption Levels
Anyone know of any Russian Federation restrictions on operating Lync in Russia? Any concerns on encryption? Any there any Lync security setting to be aware of for supporting Lync clients in Russia. Configuration is a Hosted solution with
and Enterprise Pool outside the country of Russia and Clients in Russia. I can only think of restrictions on Voice where we need local break to the local telco for PSTN. I am mostly concerned with Russian federation requirements
for lower Encyption levels that Lync 2013 does not support. Any thoughts??Im sorry I should have left the word "Federation" out of the questions. It was confusing. My question has to do with Encryption Levels running in Russia? For Encyption do you have to minimize the Encryption Levels in Lync to be
allowed to operation Lync in Russia? Or is Microsoft a licensed vendor to run full 128 bit encryption in russia? Anyone know of any limitations of running Lync in Russia? Do you have to turn off Encryption using the Set CSMediaConfiguration
cmdlet:
If the
EncryptionLevel setting in Lync Server (Set-CsMediaConfiguration) is manually configured to
DoNotSupportEncryption then media will not be encrypted (SRTP will not be used).
Thanks,
Don. -
ARR2.5 anonymous authentication problem in Lync connectivity
Hello all,
I'm stuck in the middle of deploying ARR to support mobility,
I would just like to say that Lync discovery test used to work before i deployed
ARR 2.5 ,
I followed all the steps in all the guides,
for some reason when i run connectivity online check tool (from Microsoft)
i get the following error:
Testing HTTP authentication methods for URL https://lyncdiscover.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/user.
HTTP authentication test failed.
Tell me more about this issue and how to resolve it
Additional Details
Initial anonymous HTTP(s) request didn't fail, but Anonymous isn't a supported Authentication Method for this scenario.
HTTP Response Headers:
Pragma: no-cache
X-MS-Server-Fqdn: clvlync01.lan.coolvision.biz
X-Content-Type-Options: nosniff
Content-Length: 225
Cache-Control: no-cache
Content-Type: application/json
Expires: -1
Server: Microsoft-IIS/8.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET,ARR/2.5
Date: Thu, 06 Mar 2014 08:47:41 GMT
Elapsed Time: 699 ms.
when i explore the url i get the xml file:
<resource xmlns="http://schemas.microsoft.com/rtc/2012/03/ucwa" rel="user" href="https://lync01.lan.DOMAIN.biz/Autodiscover/AutodiscoverService.svc/root/user">
<link rel="xframe" href="https://lync01.lan.DOMAIN.biz/Autodiscover/AutodiscoverService.svc/root/user/xframe"/>
</resource>
ARR LOG:
connectivity:
2014-03-06 09:54:52 lyncfeIP GET / X-ARR-CACHE-HIT=0&X-ARR-LOG-ID=1d849d36-c51b-4426-ae17-3d73a8e521d5 443 - 10.192.255.33 Mozilla/5.0+(Windows+NT+6.3;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/33.0.1750.146+Safari/537.36
- 200 0 0 78
user browse:
2014-03-06 09:59:47 lyncfeIP GET /abs/handler/C-12ca-12cc.lsabs X-ARR-CACHE-HIT=0&X-ARR-LOG-ID=460bbf67-83ec-4558-99b0-279ee55fe7a3 443 - 2.55.5.51 OC/4.0.7577.4419+(Microsoft+Lync+2010) - 404 0 0 0
In most places people ask to disable delegation... but i don't see an option in
the ARR .... i've tried to disable feature delegation (on the iis server) and it didn't helped.
is there any chance it's have anything to do with my lync kerberos account ?
please advise me what to do i'm lost.
thanks in advanceCheck the process to deploy IIS ARR as reverse proxy step by step, you can refer to the following blog:
http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx
Lisa Zheng
TechNet Community Support -
Problem activating Lync 2010 client
I am running Windows 7 (64) and have installed MS Office Pro Plus (HUP). Then my company switched from Communicator to Lync and I installed the Lync 2010 demo version. When the trial use expired, I obtained a HUP activation key for Lync 2010
client, but am unable to enter it. Whenever Lync is activated, I get the error:
Microsoft Lync 2010 cannot start. The product license may be expired because you are using a pre-release or evaluation copy of the program, or the product key information may have been modified in your Windows registry. Please uninstall and then reinstall
Lync.
I have uninstalled and reinstalled Lync 2010 client several times as well as uninstalling and reinstalling both MS Office Pro Plus and Lync together. Also I have received an email from the HUP support (ESD support) that only the 32 bit version is
supported by HUP and it should work on both 32 and 64 bit versions (X17-30021), but of course when I try to run the .exe, I get the error message:
This installer is not supported on your computer. Please use the 64-bit installer to complete the Microsoft Lync 2010 installation.
A final note the product key that I was sent for the Lync 2010 client activation by ESD support is the same as my Office Pro Plus 2010 activation key, and the office products are all activated correctly, but the Lync 2010 client does not recognize the activation.Hi,
Looks like the following article has the same issue:
http://social.technet.microsoft.com/Forums/en-US/ocsclients/thread/fabb5651-a04e-45fa-870e-01d2807e1cea
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Lync 2013 A/V not working federated partner
Hi,
I have an interesting problem. I cant make video calls / desktop sharing via only federated
domain. But IM working properly. There is a problem only A/V call.
in my lync organization :
1 front-end
1 edge
1 reverse proxy
From
To
Type
Result
My Lync User ( Inside )
My Lync User ( Outside )
IM & A/V & Desktop Sharing
Success
My Lync User ( Inside or Outside ) from PC
Federated Lync domain
IM
Success
My Lync User ( Inside or Outside ) from PC
Federated Lync domain
A/V & Desktop Sharing
Fail due network isses
My Lync User ( Inside or Outside ) from Lync Mobile to Federated Lync domain, type: Audio / Video call. result:
success
If you sign in from Lync mobile client and start video call to federated domain worked successfully. But if you sign in from PC Lync 2013 client and start video call, to federated domain,
fail. Video invitation is reached federated domain and connection established but after a few seconds, A/V failed due network issues or audio video device not configured.
During issue, i collected log using OcsLogger on the Edge Server. I examined the collected log but I could not find a error line.
please help
thanksHi,
From your description above, there is something wrong during the deployment of Edge Server.
To avoid routing issues, make sure there are at least two network adapters in your Edge Servers and that the default gateway is set only on the network adapter associated with the external interface.
You can configure two network adapters in your Edge Server as follows:
Network adapter 1 (Internal Interface)
For example: Internal interface with 172.25.33.10 assigned.
No default gateway is defined.
Ensure that there is a route from the network containing the Edge internal interface to any networks that contain servers running Lync Server 2013 or Lync Server 2013 clients.
Network adapter 2 (External Interface)
Three private IP addresses are assigned to this network adapter, for example 10.45.16.10 for Access Edge, 10.45.16.20 for Web Conferencing Edge, 10.45.16.30 for AV Edge.
More details:
http://technet.microsoft.com/en-us/library/gg412787.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Hi,
We've got a problem with Lync 2013 client for andriod unable to connect to our on prem Lync 2013 deployment.
Windows Phone clients can connect without any problems, Lync diagnostic tool doesn't throw any significant errors, PC clients are working fine as well. Below you will find part of a connection log from Lync 2013 client on one of our android phones:
-19 00:50:24.198 4048 4048 I LyncPerformance: PerfBegin|2-12:Signin - Started|1413672624207
10-19 00:50:24.358 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/1824:Initialized the sign in BRB logger
10-19 00:50:24.358 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
10-19 00:50:24.368 4048 4048 I LYNC : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 7 out-of-sync components took 7ms
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.368 4048 4048 I AndroidOperationQueue: CancelSync Started
10-19 00:50:24.368 4048 4048 I AndroidOperationQueue: No operations pending
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
10-19 00:50:24.368 4048 4048 V LYNC : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
10-19 00:50:24.558 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 195ms
10-19 00:50:24.598 4048 4048 I AndroidOperationQueue: CancelSync Started
10-19 00:50:24.598 4048 4048 I AndroidOperationQueue: No operations pending
10-19 00:50:24.608 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 4 out-of-sync Object Models took 7ms
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 0 out-of-sync Object Models took 0ms
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: 37c7c324-637d-4991-9eb3-0ff64460f41c
10-19 00:50:24.628 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/897:Impersonalized the Object Model
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cconfiguration.cpp/1279:CConfiguration::deserialize() called
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/434:SignIn. signInAsUserState=2, actualState=0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/1234:Updating URLs. For Ucwa: discoveredFqdn=, applicationsRelativeUrl=, configuredInternal=https://lyncdiscover.domain.com, configuredExternal=https://lyncdiscover.domain.com,
loc=0, auto-discovery=0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/674:Sending AutoDiscovery request (in sign-in sequence)
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2142:suspensionState = 2
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2118:adIsEnabled = 0, sipUri = sip:[email protected], m_internalADUrlInput = https://lyncdiscover.domain.comm_externalADUrlInput = https://lyncdiscover.domain.com
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1017:Discover UCWA urls from https://lyncdiscover.domain.com & https://lyncdiscover.domain.com for sip:[email protected]
10-19 00:50:24.638 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/491:Extracted domain.com from sip:[email protected]
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1121:Starting Auto Discovery with urls https://lyncdiscover.domain.com?sipuri=sip:[email protected] and https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.638 4048 4048 V HttpConnection: get native 1378331608 httpCallback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@412f39c0
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(4)
10-19 00:50:24.648 4048 4048 I HttpConnection: originalurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected] method Get
10-19 00:50:24.648 4048 4048 I HttpConnection: decodedurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/634:<SentRequest>
10-19 00:50:24.648 4048 4048 I LYNC : GET https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : Request Id: 0x52134210
10-19 00:50:24.648 4048 4048 I LYNC : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
10-19 00:50:24.648 4048 4048 I LYNC :
10-19 00:50:24.648 4048 4048 I LYNC :
10-19 00:50:24.648 4048 4048 I LYNC : </SentRequest>
10-19 00:50:24.648 4048 4048 V HttpConnection: post request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4202 V HttpConnection: send request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4202 I HttpEngine: AutoRedirect true for https://lyncdiscover.domain.com?sipuri=sip:[email protected] and setting it to FALSE for manual handling
10-19 00:50:24.648 4048 4202 V HttpEngine: Executing request with https://lyncdiscover.domain.com?sipuri=sip:[email protected] Connection pool count is 1
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x52134210)
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1171:Submitting Unauthenticated AutoDiscovery request to https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/491:Extracted domain.com from sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=1
10-19 00:50:24.658 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/1858:CUcwaAppSession::signIn() succeeded
10-19 00:50:24.678 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.678 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.688 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.688 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.818 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.818 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.828 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.828 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.878 4048 4202 D HttpEngine: Resolved addr : localhost
10-19 00:50:24.888 4048 4202 E HttpConnection: java.lang.NullPointerException
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
10-19 00:50:24.888 4048 4202 V HttpConnection: got Response: https://lyncdiscover.domain.com?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@412f39c0
10-19 00:50:24.978 4048 4048 I UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.098 4048 4048 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:25.108 4048 4048 I LYNC : INFO APPLICATION .\cewsattachmentmanager.cpp/196:Scheduling cleanup run in 86400sec
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (corp) username (test) password.empty() (0) certificate.isValid()
(0) privateKey.empty() (1) compatibleServiceIds(1)
10-19 00:50:25.108 4048 4048 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
10-19 00:50:25.108 4048 4048 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
10-19 00:50:25.108 4048 4048 V HttpConnection: get native 1370056832 httpCallback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@41299c88
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(4)
10-19 00:50:25.108 4048 4048 I HttpConnection: originalurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected] method Get
10-19 00:50:25.108 4048 4048 I HttpConnection: decodedurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/634:<SentRequest>
10-19 00:50:25.108 4048 4048 I LYNC : GET https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4048 I LYNC : Request Id: 0x52134210
10-19 00:50:25.108 4048 4048 I LYNC : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
10-19 00:50:25.108 4048 4048 I LYNC :
10-19 00:50:25.108 4048 4048 I LYNC :
10-19 00:50:25.108 4048 4048 I LYNC : </SentRequest>
10-19 00:50:25.108 4048 4048 V HttpConnection: post request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4198 V HttpConnection: send request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4198 I HttpEngine: AutoRedirect true for https://lyncdiscover.domain.com?sipuri=sip:[email protected] and setting it to FALSE for manual handling
10-19 00:50:25.108 4048 4198 V HttpEngine: Executing request with https://lyncdiscover.domain.com?sipuri=sip:[email protected] Connection pool count is 1
10-19 00:50:25.178 4048 4051 D dalvikvm: GC_CONCURRENT freed 313K, 10% free 7311K/8071K, paused 8ms+6ms, total 46ms
10-19 00:50:25.368 4048 4198 D HttpEngine: Resolved addr : localhost
10-19 00:50:25.368 4048 4198 E HttpConnection: java.lang.NullPointerException
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
10-19 00:50:25.368 4048 4198 V HttpConnection: got Response: https://lyncdiscover.domain.com?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@41299c88
10-19 00:50:25.398 4048 4048 D SigninActivity: onPause()
10-19 00:50:25.438 4048 4048 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
10-19 00:50:25.438 4048 4048 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x52134210)
10-19 00:50:25.448 4048 4048 I loadLabel: ComponentInfo.java loadLabel
10-19 00:50:25.448 4048 4048 I loadLabel: ComponentInfo packageName iscom.microsoft.office.lync15
10-19 00:50:25.448 4048 4048 D SigningInActivity: onCreate()
10-19 00:50:25.448 4048 4048 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.458 4048 4048 W AccessibilityViewFactory: Failed to find class for view RelativeLayout
10-19 00:50:25.478 4048 4048 D SigningInActivity: onStart()
10-19 00:50:25.478 4048 4048 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.478 4048 4048 D SigningInActivity: onResume()
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1305:Received autodiscovery response with status E_ConnectionError (E2-2-1)
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1319:Ignoring request of type 1 as current state is 8
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1321:Request url was https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x52134210): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError);
Done with req.; Stopping resend timer
10-19 00:50:26.178 4048 4048 D SigninActivity: onStop()
10-19 00:50:26.178 4048 4048 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:26.178 4048 4048 D SigninActivity: onDestroy()
10-19 00:50:26.178 4048 4048 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:37.878 4048 4048 I Choreographer: Skipped 73 frames! The application may be doing too much work on its main thread.
Any help would be greatly appreciated.
Best,
MarcinHi,
Server is up to date and accessible from ALL clients apart of Android one.
Reflashed phone with latest Android 4, reinstalled Lync 2013 and at first login attempt I got (with server autodiscover ON):
11-06 16:37:44.699 2387 2387 V HttpConnection: post request: https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
11-06 16:37:44.699 2387 2484 V HttpConnection: send request: https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
11-06 16:37:44.699 2387 2484 V HttpEngine: Executing request with https://lyncdiscover.domain.com/?sipuri=sip:[email protected] Connection pool count is 1
11-06 16:37:44.729 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = E_ClientVersionBlocked (E2-3-30), url = http://lyncdiscover.domain.com/
11-06 16:37:44.729 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E_ClientVersionBlocked (E2-3-30)
11-06 16:37:44.889 2387 2484 D HttpEngine: Resolved addr : localhost
11-06 16:37:44.929 2387 2484 E HttpConnection: java.lang.NullPointerException
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
11-06 16:37:44.929 2387 2484 V HttpConnection: got Response: https://lyncdiscover.domain.com/?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@42613ed8
11-06 16:37:45.219 2387 2387 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
11-06 16:37:45.219 2387 2387 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x51d45b00)
11-06 16:37:45.239 2387 2388 D dalvikvm: GC_CONCURRENT freed 335K, 7% free 7367K/7879K, paused 32ms+263ms, total 343ms
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.
11-06 16:37:45.249 2387 2387 E LYNC : ERROR APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/325:Request failed. Error - E_ConnectionError (E2-2-1)
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E_ConnectionError (E2-2-1)
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x51d45b00): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1263:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\calertreporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
11-06 16:37:45.269 2387 2387 D AlertItemSource: AlertEvent: action=Add, category=CategoryApplication, type=AutoDiscoveryAlert, errorCode=E_ConnectionError, hasAction=false, isGlobal=false
What's quite strange opening https://lyncdiscover.domain.com/?sipuri=sip:[email protected] in normal browser (IE or Firefox) gives me:
<resource rel="root" href="https://lync1.domain.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.com">
<link rel="user" href="https://lync1.domain.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.com"/>
<link rel="xframe" href="https://lync1.domain.com/Autodiscover/XFrame/XFrame.html"/></resource>
which is correct by the look of it. Lync Connectivity Analyzer for Mobile Lync 2013 Client doesn't indicate any problems apart of inaccessible http://lyncdiscover.domain.com part (it's not redirected - we are using only https traffic):
[06/11/2014 17:13:21] [SUCCESS] Successfully created the UCWA service
[06/11/2014 17:13:21] [SUMMARY] Completed tests for Mobility (UCWA) service
[06/11/2014 17:13:21] [DEBUG] None, AutoInternalDNSFail, AutoInternalSecureD, AutoInternalUnsecureD, AutoExternalUnsecureD, ManualDNSFail, ManualSecureD, ManualUnsecureD, AuthBrokerInternalLMXCheckGET, AuthBrokerInternalLMXCheckPOST, AuthBrokerExternalLMXCheckGET, AuthBrokerExternalLMXCheckPOST, MobilityMCXInternalLMXCheckGET, MobilityMCXInternalLMXCheckPOST, MobilityMCXExternalLMXCheckGET, MobilityMCXExternalLMXCheckPOST, LMXSIPServerInternalDNS, LMXSIPServerExternalDNS, MobilityUCWAInternalCheckPOST
[06/11/2014 17:13:21] [SUMMARY]
[06/11/2014 17:13:21] [SUMMARY_SUCCESS]
Your deployment meets the minimum requirements for Lync Mobile 2013 App.
Any help would be greatly appreciated.
Best,
Marcin -
Lync 2013 and Dell Latitude 7240 Window 8.1 Problem! Please help SOS
Hi guys,
Can anyone know the solution for my current problem with Lync is frozen and crashes when I start my video call. I have brand new Dell Latitude 7240 with Window 8.1 and Lync 2013. I have tried so many different suggestion from different forums and update
my Lync as well. However, the problem is still there :(
I have been experiencing this problem for almost 2 months. It would be great to get my Lync works with video call. I tested the camera both internal and external camera as well. They works fine with Skype, ect...But not with Lync
Thanks in advance!!!HI
I have seen 100 % laptops of dell which has issue with Lync, I tried to raise this Dell as per them is issue with Lync and even Mircrosoft global team said it dell laptop drivers issue, Some of the cases has been resolved by uninstalling Audio/video
drivers. but not for every laptop.
Regards
zahoor -
Lync 2013 Hosting Pack - cannot join external non federated meetings anonymously with desktop client
Hello,
I Have a setup of LHP 2013. We have been testing federation and connections to external on-premises meetings.
Right now users with lync desktop client (2013 and patched) cannot connect to external 3rd party meetings without using the ?SL=1 and using the Wep App.
Desktop Client gives error on log file:
ms-user-logon-data: RemoteUser
Authentication-Info: TLS-DSK qop="auth", opaque="58FBAFA0", srand="0B8651AD", snum="15", rspauth="b63e033e6376b48ec973718f7369e3b90b0d75ba", targetname="lyncfe2.hoster.fi", realm="SIP Communications
Service", version=4
Content-Length: 0
Via: SIP/2.0/TLS 172.20.10.7:49680;received="public.ip";ms-received-port=55863;ms-received-cid=48400
From: "cloud.testuser"<sip:[email protected]>;tag=8f59b0fb81;epid=c7d2e31185
To: <sip:[email protected];gruu;opaque=app:conf:focus:id:5P20J0SK>;tag=C258840F87FD8713D4ADE01307F32C5B
Call-ID: 386e091eb7794fb286b858984349fccd
CSeq: 1 INVITE
ms-diagnostics: 27000;reason="To-Uri Domain is not in the sender-tenant allow list";source="LYNCFE2.hoster.fi";appName="OutgoingFederation"
Server: OutgoingFederation/5.0.0.0
From some old post I have read that was a bug in Lync client that did not allow fail-back to anonymous login with non-federated lync organization, but this has been fixed long ago.
If I do setup a federation beetween the organizations the meetings connect ok.
Thanks for help!
BR, JouniHi Johan,
Lync client in test has been fully updated.
I Think I found what was causing this. In my tests, I added and removed domains from allowed and blocked domains list, in tenant config.
First after tenant organization has been provisioned the AllowedDomains looks like this:
Get-CsTenantFederationConfiguration -Tenant 10828ff2-165d-440f-9c00-6ce374ff0c6d
Identity : Global
AllowedDomains : Microsoft.Rtc.Management.WritableConfig.Settings.Edge.AllowAllKnownDomains
BlockedDomains : {}
AllowFederatedUsers : True
AllowPublicUsers : True
SharedSipAddressSpace : False
And joining to non-federated meetings works correctly.
After fiddling with the allowed and blocked domains settings (adding and removing domains) settings look like this:
Identity : Global
AllowedDomains : Microsoft.Rtc.Management.WritableConfig.Settings.Edge.AllowList
BlockedDomains : {}
AllowFederatedUsers : True
AllowPublicUsers : True
SharedSipAddressSpace : False
When I check what the "AllowList" keeps in, it is empty as it should:
$tenant = Get-CsTenant | Where-Object {$_.Name -eq "tenantname"}
$x = Get-CsTenantFederationConfiguration -Tenant $tenant.TenantId
$x.AllowedDomains
AllowedDomain : {}
If I set the AllowedDomain backup to original form meeting connections begin to work.
$all = New-CsEdgeAllowAllKnownDomains
Set-CsTenantFederationConfiguration -Tenant 10828ff2-165d-440f-9c00-6ce374ff0c6d -AllowedDomains $all
But now im just not very sure how I should setup the federation settings as per tenant/ExternalAccesspolicy/AccessEdgeConfiguration.. hmm..
BR, Jouni -
Lync 2013 credentials problems on domain computers
Hi folks,
We are having trouble with Lync 2013 and credentials on our domain computers. We have been using Office 365 and Outlook for our email for a couple years and it has worked well enough, so recently we decided we wanted to start using Lync as well. We deployed
the Office 365 Pro Plus suite available to us through our Office 365 subscription and signed in. The first sign-in went as expected. It asked for a username and password, asks if it should remember those credentials for next sign-in (yes), then connects and
everything with Lync itself functioned normally. Subsequent sign-ins have not been normal.
When a user restarts their computer and launches Lync it remembers their user name but not their password. Once they type their password in it asks if it should remember those credentials for next sign-in again, then connects. If a user exits and re-launches
Lync without restarting it remembers their credentials and signs in properly, but then immediately a popup box appears saying that "Credentials are required" in order for Lync to get calendar information from Outlook ( http://i.imgur.com/hqcK426.png
We know the problem is only happening with computers on our domain, but we don't know why. I tested things out on my home desktop and network by installing Office 365 Pro Plus, setting up Outlook, and then Lync. Both Outlook and Lync auto-discovered everything
normally after getting my credentials and Lync behaves as expected every time the program launches. I then brought my personal laptop in and tried the same thing on my work network to see if it is network related, but Lync behaves normally on that computer
as well.
I originally worked on the problem at the Office 365 Community Forums ( http://community.office365.com/en-us/f/166/t/246014.aspx ), but after we isolated the problem to something with the domain computes I was told that they could not help me any further
and was referred here. Does anyone have any ideas as to what is keeping Lync from behaving properly on our domain computers? We have a mix of Windows 7 x64 and Windows 8.1 x64 computers, all joined to the same domain and with the same basic suite of software.
Thanks,
~Misharum
PS: How do I verify my account? The outlook.com email address has been verified, but I don't see anywhere to do verification in my TechNet profile here.Yeah, the clients are fully patched. I put a support ticket in through Office 365 and the rep there was able to help me. It ended up being two separate problems.
Lync was not remembering my credentials to automatically log me in between restarts:
Installed the latest version of the Microsoft Online Services Sign-In Assistant.
After signing signing into Lync another popup appeared asking for credentials again to access calendar information. (two steps to solve this one).
In Active Directory Users and Computers, open up the properties of each affected user, go to the Attribute Editor tab, find and double click the proxyAddress attribute, and add in
sip:[email protected] where the userid is the user's login name and domain.com is your domain. I'd imagine this is scriptable in PowerShell but I don't know enough to do it.
Then on the computer that the users will be using, while the user is logged in, add a dword of NoDomainUser = 1 in the registry at HKCU\Software\Microsoft\Office\15.0\Common\Identity. The most sensible way to do this in my mind is with a group policy so
it will get written to each user's registry under their profile when they log in.
After doing all of this Lync remembered my credentials between restarts, signed me in automatically, and only gave that credentials popup on the first sign-in after applying both changes in step 2. -
Lync 2013 client Installation License Key Problem
Hi,
I have a question, I have tried to install Lync 2013 with SCCM... but found that installing Lync Client with MSP file was not working. so I found the solution and pushed Lync Client with Config.xml ...
it went through and installed on 700 machines successfully.
now the problem arised, Lync client is now asking for License Key and I don't know what to be done :(
how to push License Key on all those lync clients?
kindly help and suggest.
BR, PhaixanIt depend on you Lync License. If you use a VLK License or MAK you have to import the Lyncense to you License server. You have to activate the License on your KMS server
http://technet.microsoft.com/en-US/us-us/library/ee624357(v=office.15).aspx
regards Holger Technical Specialist UC
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