Problem for connection to App Store

i can't connect to App Store even if i have a valid apple-id;I have a message:"cannot verify your computer"

Tony...
Launch iTunes then from the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache. From the menu bar click Store > Sign Out.
Restart your Mac.
Launch the App Store. See if that helped.

Similar Messages

  • I have a problem for download in app store . it shows error code : 1009

    i have a problem for download in app store . it shows error code : 1009

    https://discussions.apple.com/thread/2439043

  • I am having problems in connecting with App Store. Though I have high internet sspeed ervices

    Is App Store down or something?

    Hello malanni12
    Check out the first article to troubleshoot issues with connecting to the iTunes and App stores. If everything checks out and you think it is down, then check out the second link to see if there is any downtime during that period.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Apple Services, Stores, and iCloud
    http://www.apple.com/support/systemstatus/
    Regards,
    -Norm G.

  • No connection with app store with my iPhone4

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    What is the exact error message that you get? Also, let me know are you using a SIM or a wifi connection?

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    If you don't see any messages, not have anti-malware running or the Firewall on, try installing the Mac OS X 10.6.8 Update Combo
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  • Can sign in with Apple ID, but can't connect to App Store for updates

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    OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
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  • Macbook pro6,2 unable to connect to app store for software update

    Purchased a used macbook pro6,2. When I ask the macbook to update software, the can't connect on app store page comes up. I can connect to iTunes.

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
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    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
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  • I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

    I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

    Have you tried repairing disk permissions : iTunes download error -45054

  • Cannot connect to app store? PLEASE HELP!!! I NEED MY IPAD 2 FOR EVERYTHING

    So here is the deal.
    It won't let me sign in to my appple ID in settings- the password and username is right cos i just used it to sign in here. It says "cannot connect to app store" 
    I have fibre optic internet and 3G with full reception on both and i am able to go on safari and browse.
    I need to update several apps and download some but it won't let me sign in to my apple ID thus not letting me access the store.
    I have tried closing the apps, turning off wifi and 3G and turning them on, and restarting my ipad and setting my cookies. No progress.
    Thanks
    Ayman
    Ipad 2 IOS 7.0                        

    Ich habe iPad 4 und habe auch Probleme mit  App Store , da steht immer verbunden nicht möglich.  was sollen das ? Teuer Gerät gekauft aber viel Ärger! Woran liegt es? Gruß .
    Phonnipha

  • Why does the can not connect to App Store for the iPad Air? I click on popularity after searching and something pops up saying can not connect to App Store.

    I type in a app and sometimes it pops up saying can not connect to App Store, but it does go later on and when I click ratings or popularity it pops up saying can not connect to App Store. Idk why that happens anyone have same problem? Solutions?

    I have the itunes and app store working now, but my FB app and FB on Safari will not work and other websites are not working very well on Safari...any ideas?

  • Can't connect to app store for IAP.

    I've been trying to buy an IAP item in Defender Chronicles II but when I try to buy it I get a message "connecting to app store" and it stays on that screen until I leave the app. I've been trying for about a week now and have left it on that screen for up to half an hour. I also tried to connect to IAP stores on different games (Tiny Tower, DC1 and Elf Defence) just to check if it would work but the same thing happenes.

    Can you connect to the regulat App store on the iPod?
    Have you tried on another network?
    Try a reset. It cures many ill and nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • Says cant connect to app store for the last several hrs

    What the heck is going on? I can't connect to app store. I connect fine and can browse but says can't connect to app store anytime I try to update or download. I am putting in my correct log in.

    Hello?

  • Plz help me out cant connect to app store

    cannot connect to app store with last update of os x 10.6.8

    thanks for responding
    i use mac os x 10.6.8 unfortunately cant connect to app store, i installed recently the updated combining for os x 10.6.8 also i turn firewall off plus i removed all stars at keychain access certification on top of that app store doesnot connecting to internet
    plz any tips to solve the problem out

  • HT201210 i cannot connect to app store

    I haven't been able to connect to App Store. My ID works fine for ICloud and Itunes but when I tried to sign in to App Store error message comes up with Connection failed. Internet is working fine and after reading your post I found the following log

    please help me  to solve this problem i cannot connect to my apple store and itunes

  • Im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

    im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

    Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
    Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
    If none of the above work then I would contact iTunes support.

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