Problem for re-install

Hi,
I'm on a macbook and when I use my OS X DVD to re-install, it re-boot and reboot again and again, etc...
I can break the cycle by pressing "alt"  but I can't boot via my DVD.
Please help...
I've scan both disk and everything seems to be ok. Don't understand where is my mistake.

Try this:
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo appears.
5. Wait for installer to finish loading.
If you still have a problem then get a lint-free cloth and some rubbing alcohol and clean the DVD to rid it of any dust, dirt, fingerprints, etc. Then try again. If it still fails then you either have a problem with your optical drive or the DVD is defective.

Similar Messages

  • Manual remove of Lightroom causing problems for re-install with Creative Cloud

    Ok. I ran the uninstall of Lightroom 5 from the Control Panel on Windows 7 x64. Re-install from Creative Cloud failed. I then removed all registry entries for "Lightroom", deleted all references on hard drives. I deleted the OPM.db file and relaunched Creative Cloud and I still receive the following error (the same error at every step). Normally I would just ask for the msi and try reinstalling that, but I deleted it.
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 -----------
    ERROR: Error 1714.The older version of Adobe Photoshop Lightroom 5.3 64-bit cannot be removed.  Contact your technical support group. 
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1714.The older version of Adobe Photoshop Lightroom 5.3 64-bit cannot be removed.  Contact your technical support group. 
    ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603
    How do I proceed to reinstall Lightroom 5 from Creative Cloud?
    Thanks for your assit.

    Thanks Jeff this worked like a charm for me. Anyone else looking, I had accidentally deleted a Lightroom file and I could not run, install, repair or uninstall the program and when I tried to re-install from CC it hung at 42% and gave an error code 7. I tried removing all Lightroom folder from everywhere with no effect. Running the MS Fixit utility allowed me to remove the Lightroom app and then I could re-install with no problems.
    Thanks again

  • I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

    I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

    Hey madnest,
    Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Issues installing iTunes or QuickTime for Windows
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I get the errer message "There is a problem with this windows installer package. A program required for this install to complete could not be run."

    I have Wondows Vista... I tried to upgrade to Itunes 10.5, and received an error orginially stating that I was trying to install a version older than the one I had.  I uninstalled all of itunes, and now I'm getting the error  message "there is a problem with this windows installer package.  Aprogram required for this install to complete could not be run.
    Help!  I have an IPhone, and I would like to get my Itunes upgraded so I can download the new Iphone software...
    Thanks!

    I have been in touch with Apple support in reference to my problem. We went through every solution available, and found no fix. The tech then suggested I contact Microsoft concerning this issue. I thought that suggestion was just to get me pointed somewhere but Apple. Boy was I wrong!! I contacted Microsoft, and was directed to a free download called Microsoft Fix. This program fixed something in the regisitor, and wala everything was fixed!! I now have I-Cloud and I-Tunes loaded and working well. So, if you can't install Apple Software and are running Window 7 you might give Microsoft Fix a try, it fixed my problem.....

  • I am trying to upload itunes 10.5, but get a message "There is a problem with this Window Installer Pkg. A program required for this install to complete could not be run.  Contact your support personnel or package vendor".  What is it I need to do?

    I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package.  A program required for this install to complete could not be run.  Contact your support personanal or package vendor."  If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now?  What is my "package vendor"? And what is it I need to do to fix this?  The message is unclear.  Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load.  Now I have no itunes on my computer and unable to sync my iphone.  Help!
    Thanks - Rick

    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

  • HT1926 when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?

    when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR,

  • I'm not able to download Itunes.  I keep getting this Apple Software Update message that states "There is a problem with this Windows installer package.  A program required for this install to complete could not be run.  Contact your package vendor"

    Not able to access Itunes store anymore.  Just quit working for no reason.  I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor".  Not sure what this message means.  Am I suppose to contact Apple ?  What is meant by package vendor ?

    Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm.  So will have to wait

  • Error message on window 7 for install iTune and iCloud!!!"There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

    Hi,
    I just try to install the setup download from apple website for iTune and iCloud.
    During the installation, there was error message prompt out "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    I am using Window 7 32 bit. I have try several time for install, but the result is getting same error message.
    Anyone can help on this??????
    Thanks.
    Justin

    I have also tried extracting the individual components to the temp file and attempting to install them individually despite being unable to remove the previous install of Apple Software Updater.  The outcome, both Apple Software Updater and itunes encountered the same error message during the install process.

  • When I installed iTunes 10.6 to windows 7, during the process i got this message -" There is a problem with this windows installer package. A program required for this install to complete could not be run"

    when I installed iTunes 10.6 to windows 7, during the process i got this message -" There is a problem with this windows installer package. A program required for this install to complete could not be run" and after that the setup closed automatically. Plaese tell me if any setting up of windows is in order.

    Try looking at the two previous discussions listed on the right side of this page with your same question.
    Also, try searching/posting in the iTunes forum since you do not have an iPod problem.

  • I am trying to update my iPhone software but to do so I needed to update iTunes.  When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not

    I am trying to update my iPhone software but to do so I needed to update iTunes.  When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.

    Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.

    Go to "control panel" then "add or remove programs".  Highlight "Apple software update"  Choose "change" click "Repair"  This should do the trick.  Then download and install iTunes 10.5 again.

  • Tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help

    I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help

    Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
    If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
    http://www.apple.com/itunes/
    If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
    If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
    1. Open the control panel
    2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
    3. Navigate to "Apple Software Update" in the list and click on it
    4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
    Once you repair this, try running iTunes and the update again.
    Fingers crossed!

  • Unable to install itunes 10,5.I receive this message: there is a problem with this window installer package. A program required for nthis install to complete could not run. Contact your support personnel or package vendor.Am using window ultimate 64 bits

    I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this windows package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

    I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!

    a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
    also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
    (i'm not on windows, so i can't test...)
    good luck!
    j.
    Correct Answer by Peter Lepere  on Oct 14, 2011 3:07 AM
    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

  • Hi im having huge problems trying to install flash for my mac 10.5 imac, iv gone through the internet and tried all of the solutions, everytime i try to install flash it says cant read the download file, or it just wont install, anybody plz help!

    hi im having huge problems trying to install flash for my mac 10.5 imac, iv gone through the internet and tried all of the solutions, everytime i try to install flash it says cant read the download file, or it just wont install, anybody plz help!
    iv unistalled flash, iv checked plug ins it just wont work,

    It would have been a great help to know precisely what Mac you have, so some of the following may not apply:
    You can check here:  http://www.adobe.com/products/flash/about/  to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 or later is for Snow Leopard onwards.
    (If you are running Mavericks: After years of fighting malware and exploits facilitated through Adobe's Flash Player, the company is taking advantage of Apple's new App Sandbox feature to restrict malicious code from running outside of Safari in OS X Mavericks.)
    * Unhelpfully, if you want the last version for PPC (G4 or G5) Macs, you need to go here:  http://kb2.adobe.com/cps/142/tn_14266.html  and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here:  http://kb2.adobe.com/cps/838/cpsid_83808.html
    You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
    http://kb2.adobe.com/cps/909/cpsid_90906.html
    and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
    After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
    When you have installed the latest version of Flash, relaunch Safari and test.
    If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
    click Check Now. Quit and relaunch your browser.
    You can also try these illustrated instructions from C F McBlob to perform a full "clean install", which will resolve the "Blocked Plug-in" message when trying to update via the GUI updater from Adobe.
    Use the FULL installer for 12.0.0.44:  Flash Player 12 (Mac OS X)
    And the instructons are here: Snow Leopard Clean Install.pdf
    (If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, try the following solution which fools the site into thinking that you are running the version 11.5.502.55:)
    Download this http://scriptogr.am/nordkril/post/adobe-flash-11.5-for-powerpc to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.

Maybe you are looking for