Problem from lion 10.7.5 to mavericks

I have a Imac half of 2011 with lion 10.7.5. I can not download Mavericks, Why?
I click on download and seems to start but then it stops and there is no progress bar

There may be no apparent "progress bar" in the App Store. It may be a bug associated with this particular download.
To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
The downloaded file will also be in your Applications folder. When it finishes, it looks like this:
Before it finishes downloading, it will have a "progress bar" at the bottom. If it's paused, click the icon to restart it.
The icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
If it really is not downloading read Mac App Store: How to resume interrupted downloads
Open the Mac App Store.
From the Store menu, choose Sign In.
Enter your Apple ID and password.
Click Purchases to get to your Purchases Page.
Click the Resume button next to the app name.
If that doesn't work, "sign out" of the App Store, and sign back in again.
If that doesn't work, try restarting your Mac.
If that doesn't work, write back.

Similar Messages

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    You probably downloaded the 10.9.5 Update, which only updates previous versions of Mavericks.
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    We have a Mac Mini server running Lion Server.
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    I have Lion 10.7.5 and I am trying to upgrade to Mavericks 10.9. I follow the straight forward instructions and then when I get to the App store panel and click the download button the Star spins and then nothing happens. I am logged in with my apple ID 

    To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
    If it's paused, click the icon to restart it.
    Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
    When it's finished downloading it looks like this:
    If it really is not downloading read Mac App Store: How to resume interrupted downloads
    Open the Mac App Store.
    From the Store menu, choose Sign In.
    Enter your Apple ID and password.
    Click Purchases to get to your Purchases Page.
    Click the Resume button next to the app name.

  • I can't update my macbook pro from lion 10.7 to mavericks

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    Click here and install it manually.
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    Since Mende1 has already helped you, I do not want any credit.
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  • Problems downloading Mavericks from Lion 10.7.5

    I've been trying to update my mid-2010 iMac with 4GB RAM, 265GB available storage, from Lion to Mavericks.
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    I've successfully downloaded two other apps. I've tried downloading over Wifi and with an Ethernet connected, and I've tried downloading it in Safe Mode. Nothing has changed. The disk utility is ok. I also created a new Apple ID. No luck.

    Let it download until you get an error message. It is a 5 GB+ download, which if you are using Wi-Fi will take awhile.
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    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Mavericks Mail not working properly with Exchange server after upgrade from Lion

    Mail will no longer maintain a stable connection to my company's Exchange server after upgrading to Mavericks from Lion.  Nothing has been changed on the Exchange server.  It has only partially downloaded the messages that are on the server.  It seems to download current messages when they hit the server.  It has difficulty sending messages.  When I send a message, it gets stuck in the Outbox.  It is constantly losing the connection to the server.  The problem is only occuring with Exchange email.  My iCloud email works properly as well as a POP3 account.

    No shortage of pre-existing threads on Mavericks mail issues...
    https://discussions.apple.com/message/23706759#23706759
    https://discussions.apple.com/message/23469853#23469853
    https://discussions.apple.com/message/24277596#24277596
    https://discussions.apple.com/message/23769976#23769976
    https://discussions.apple.com/message/19077388#19077388
    https://discussions.apple.com/message/24170482#24170482
    https://discussions.apple.com/message/24483692#24483692

  • 13" MBP Mid 2010 won't wake up after upgrade to Mavericks from Lion

    Hi
    I read numerous threads regarding this problem from Mac Minis to Mac Pros and also MBA and MBP.  After upgrade from Lion to Mavericks, my MBP cannot wake up.  I have to hold the power button down to force it to turn off then power it back up from hibernation.  SMC reset, Mavericks reinstalled, Repaired Disk Permission, ram refresh, all done and did not help.
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    Anyone please help, if not, APPLE PLEASE FIX THIS BUG.
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    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Problems upgrading from Lion to Mountain Lion

    First of all, I greet you all. First time poster from Mexico.
    I´m having problems with certain applications since I updated from Lion to Mountain Lion. The transition has been filled with issues, specially with aspects related to the incorporation of Twitter and Facebook to the OS. This will be a long post, and I apollogize in advance for my english, it´s not my native language.
    I have a MacBook Pro 15" mid 2010, It came with Snow Leopard if my memory serves. It was fast and very reliable. Since I upgraded to Lion, I felt the OS was slower, it took time to power on and shut off. But overall, it was still stable, never doing anything unexpected, nor apps crashing or freezing.
    Yesterday I decided to upgrade to Mountain Lion. The installation was uneventful, everything seemed ok, if slow. Then, I opened Mail. It gor stuck in a dialog box saying the email library was being updated. It lingered for more than three hours. I let it overnight. Next day the screen was in standby so I moved the cursos, it went back for a second, then went black again. I tried several times to wake her, same thing. I shut it off with the power button.
    Upon opening Mail again, it went straight to the dialog box with the progress line stuck in the same place where it had been the night before, and it lingered for as long as I let it. I searched in this forum, and I came across a post that had a workaround (didn´t save the link. Sorry), which was entering Library>Mail>V2>MailData, and erase the first three files that started with the word envelope. This enabled Mail to finally update the email library and open the app itself, but after a couple of seconds of indexing the emails I previously had in Lion, it crashed again. This is where I´m currently at. If I open the app, it shows for a couple of seconds, sorts some emails, and crashes.
    Another problem I have, is in System Preferences. If I try to open the Email, Calendar and Contacts tab, it shows the login stage for social services, but crashes righ away. Everything else in System Preferences will work, but that tab crashes righ away.
    The Messages tab opens, but if I enter my AppleID, it crashes.
    So, in short, a lot of what makes Mountain Lion different to Lion, crashes for me. I´ve run the disk utility to fix premissions several times. I´ve run the Maintenance, OnyX and Deeper apps and everything stays the same.
    I installed a couple of supplementary upgrades to Mountain Lion from the Apple support web site, but it hasn´t corrected anything. I have searched for the answer on several forums, but haven´t had any luck. I tried to reinstall, same issues reappear. I´m reluctant to just backup everything and nuke the system, since: 1)I don´t have enough space on my external HD to backup everything I want and 2)I´m not that skilled on computers so I know I´ll eventually miss something, like my favorites from Safari or something like that.
    I can access the crash reports if it´s useful to any of you. I thank in advance everyone who might try to assist me with this.

    HI,
    The issues would seem to be centralised on the System Preferences > Mail, Contacts and Calendars items.
    When this item is functioning then you can turn On and Off the "Accounts" for the Mail App and the Messages app in this pane.
    Example pic
    This Mail, Contacts and Calendars Preferences Pane will be calling on saved data in a file ending in .plist
    .plist files are held in ~/Library/Preferences
    In Lion and Mountain Lion you have to access this in the Finder > Go Menu > Go to Folder and typing the path in to the dialogue box.
    Find and drag to the Trash (to delete) com.apple.CalendarAgent.plist and com.apple.AddressBook.plist
    These two items seem to be updated when you change a setting in the Mail, Contacts an Calendars pane.
    Another thing to check in the Contacts app > My Card
    This used to be called the Address Book.
    There can be issues with some apps if the My Card (Head and Shoulders icon) is not  your own Card.
    9:53 PM      Friday; December 7, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • HT4431 I just updated from my lion 10.7.5 to maverick and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

    I just updated from my lion 10.7.5 to maverick 10.9.1 and was told that my iPhoto 8.1.2 would be a free upgrade to the new iPhoto version?? but I cannot find an update ??

    Bad information
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  • I upgraded from mountain lion to the OS X Mavericks and my EndNote X5 can not open.I re-installed but cannot open. I keep on getting the message "Unable to load EndNote X5: Applications/EndNote X5/EndNote X5.app/Contents/Encore.bundle" can anyone help?

    I upgraded from mountain lion to the OS X Mavericks and my EndNote X5 can not open.I re-installed it but cannot open. I keep on getting the message "Unable to load EndNote X5: Applications/EndNote X5/EndNote X5.app/Contents/Encore.bundle" can anyone help?

    Please take each of the following steps that you haven't already tried. Test after each one. Back up all data before making any changes.
    1. Make sure that the right volume is selected in the Startup Disk preference pane.
    2. Disconnect all wired peripherals except those needed to start up. If there's no change, reconnect them
    3. Reset the System Management Controller.
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    5. Start up in safe mode, then restart as usual. If you can't start in safe mode—for instance, if FileVault is active—then triple-click anywhere in the line below on this page to select it:
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              Services ▹ Reveal
    from the contextual menu. A Finder window should open with an item named "folders" selected. Move the selected item to the Trash. You'll be prompted for your administrator password. Restart and empty the Trash.

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    Yes, if your Mac is compatible; the Mac App Store will check this before allowing the upgrade to be downloaded.
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