Problem Generating Web Help - Robohelp 8

I'm using the Robohelp 8 demo, and am experiencing the
following two problems:
I've created a help file consisting of multiple, although
small Word documents. The images show up fine in Robohelp, but as
soon as I generate the web help file, the images do not display.
They are standard .jpeg format.
I'm also noticing that the font, while Ariel in Robohelp,
turns to Times New Roman in the outputted file.
Thanks in advance for any suggestions!
--------------------------- Update
This must have something to do with my using multiple
documents. I just tried it again, with only one of the documents
and everything generated fine.
Jeff

Hello again Ariane
When you look at the RoboHelp HTML interface you find different pods. One is named Project Manager and the one normally below it is called Single Source Layouts.
Each of the layouts listed inside this pod will create a specific type of output. I consider these to be very similar to "recipes". Each layout simply contains parameters that govern the way that layout is made.
Cheers... Rick
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Similar Messages

Robohelp 9 crashing when generating Web Help

Hi there, I have RH V 9.0.1.232 installed. I have a project with about 1000 files which was converted from RH 8 without issue until now.
There are 3 Conditional Build Tags. I can publish the project to Web Help with layouts including tags #1 and #2, but when I include #3 in any layout, RH crashes at the same point every time, as shown below:
I have tried leaving it for over an hour without change. When I open Task Manager, RH is listed as "Not Responding." I do not get an error message at all. I have not generated this layout in several months, and possibly not since I have had RH 9.
Tag #3 must be applied to hide content from a public audience. This tag is applied to several sections in every topic, and is also applied at the topic level for about 20% of the topics.
Here is what I've tried to do:
1. Create a test project with multiple tags and publish to WebHelp - no issue found.
2. Rolled the project folder back to an earlier version from yesterday morning - problem still exists, could try an earlier version but a lot of work was done yesterday.
3. Followed the instructions here, which have served me well in the past - problem still exists- http://www.techfuels.com/software-jargons/29202-repairing-corrupted-robohelp-project.html
All of this leads me to think there is something wrong with the tag in particular. I could delete the tag, create a new one and reapply it, but that would be a major challenge considering the number of topics I'm dealing with, and I am the lone writer.
Anyway, if anyone has any ideas or has had problems like this in the past, I would appreciate your time.
Thanks,
Michelle

Michelle I think that whilst thanks are always welcome, in this case you should thank yourself. All I did you get you to question what had changed. You did all the hard graft. Glad you got it sorted.
The RoboColum(n)
@robocolumn
Colum McAndrew

Problem generating Web Service with business methods in multiple EJB's

Hi,
I'm I a "web service novice" but I'm working with an
application which was developed in an earlier version
of Studio which has
~30 business method coming from ~12 EJB's. When I attempt
to recreate the Web Service in Java Studio Enterprise 7 (had same problem versions 5 and 6) I have trouble. When I execute the "Generate Web Service Files" command I get complilation errors in the <webservice_name>.java file. It is obvious that the
protected Map theJNDIMap = makeJNDIMap();
protected Map makeJNDIMap() {
     Map m = new HashMap();
     // This map might get changed at deployment time
     m.put(......
is all screwed up. Entries are missing and the closing bracket isn't even there.
Is there some user error on my part?
Is this a know bug (I couldn't any info. and I get the same behavior on the current and older versions of Studio)?
Is there a workaround? I can fix this particular java file and compile it sucessfully. However, I'm still missing many of the other web service files that should be generated for me.
All the tutorials on web services that I've done to looked over all get there business method from 1 EJB :(
Please advise,
Freda Phelps

I had a problem too. Successfully created an EJB and its test application. Tested the same using Web client and works fine. Now created a web service from EJB methods. It created the skeletons. When tried creating Web Svc test client or web svc other files..it gives me an exception saying xmlservices.jar doesnt exist in the C:\Docs and Settings\<$username>\.jstudio\Ent04Q4modules. I have searched for this file and copied (overwritten) it into this directory. But still i cant proceed further.

When generating HTML Help, RoboHelp does not include all of the topics. Why and how do I fix it?

w

Looks like the rest of your post went for a walk.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

RH 7 WEB Help: Hyperlink to external file will not activate file

I have added an external file (Excel spreadsheet document) to my RH 7 WEB Help.
* The Excel file is located in the Project Manager
* The hyperlink contains the correct file name
* The generated WEB Help folder contains the Excel file
However, when I test the external file link, the external (Excel) file does not open.
Suggestions?
Thanks,
Jerry Christensen
St. Paul, Minnesota

Hi there
LIkely Mark Of The Web (MOTW) is nailing you. When you test locally and have MOTW enabled, links to things like Excel, Word and PDF don't work.
The first step is to turn off MOTW. You do that by right-clicking the WebHelp layout and choosing Properties. The option for MOTW is in the first dialog.
Once that is done things should be mostly good. I say "mostly", as you will now probably see the yellow information bar in IE when you test. To prevent seeing that, you need to change the settings in IE.
To change the settings in IE:
Click Start > Run type inetcpl.cpl and press Enter
Click the Advanced tab
Scroll to the Security section
Place a check mark in the option "Allow active content to run in files on My Computer"
Cheers... Rick
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How to get rid of extra browser support files without hosing the web help

I produce web help for a a web app that is restricted to IE.
When I generate web help, RH spits out dozens of files that support
help within other browsers. We tried deleting these "extra" files,
but it hosed the help. Does anyone know of a way to either 1)
generate without these files or 2) remove the files without
breaking web help?

Welcome to our community, Karen
If you took them out and it hosed the help, it would seem
they are actually serving *SOME* function, no?
I'd simply ignore things and just accept the fact that you
get a lot of files with WebHelp.
Cheers... Rick

RoboHelp 9 Will Not Compile Web Help

Windows 7 Professional 640-bit
Microsoft Office 2010
RH 9.0.2.271
I have several projects for which I compile Web help.
Compiling the projects has been no problem in the past.
I have made no known changes to the computer or user rights.
Now, RH stops responding when the compile starts. The stop is very early in the process.
I can compile CHM files.
In Output View, I see the following message:
Initializing complier
Generating Webhelp 5.50 (9.0.0.228)…
Error: Can not register active script for language javascript
Template Error: can not resolve macro: RegisterResolvers
Fata Error: Cannot run macro: Register Resolvers in compilation.
While searching for an answer, I tried the following without success:
Note: I am an administrator on the computer. I have always been an admin on the computer.
I have not uninstalled/reinstalled RH so there should be no issues with administrator privileges.
I ran the RH executable as an administrator using a variety of methods like right-click RoboHTML.exe and click Run as Administrator.
Project is on local drive.
Created a new project.
Compiled the sample projects contained in RH.
Created a new SSL.
Create a new target folder for the output.
Copy the LNG file from the "!Language\<current-project-language>" folder to the project folder.
From the project settings dialog, change the project language to a different language, and then change it back to the current language.
Deleted CPD file.
Deleted !Language! folder.
Word macro security is Enable all macros.
Can anyone help me find something I have not tried.

First I have often found that Deactivate becomes enabled if you wait a while after opening.
Search on these two lines from your first post.
Template Error: can not resolve macro: RegisterResolvers
Fata Error: Cannot run macro: Register Resolvers in compilation.
(Was it really Fata rather then Fatal?)
Maybe you haven't changed rights but have IT done so without your knowledge?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

When generating WebHelp, "Adobe RoboHelp 8 has encountered a problem and needs to close" appears.

I'm using RH 8.0.2.208 (both patches applied). This project is a child project in a merged project structure and it is the only one that I am having problems publishing. I've tried deleting the CPD file and creating a new layout, but the error still occurs whenever I try to publish. (FYI, I have no problem opening this project). Are there any other actions I could try? Thanks in advance.

Welcome to the forum.
Does this problem also occur if you publish to an entirely different location? If it does then can you link the problem to any recent changes. If not, it seems to be time for the old divide and conquer approach.
Zip up the project so you have a copy that cannot accidentally be opened and worked on. That gives you a copy that you can safely revert to later if needed. Save the zip file somewhere safe.
Then create another copy of the project so that you have two copies that can be worked on.
Open Copy 1 and delete half the topics. Ignore any broken links reported. Generate the help from that copy.
Open Copy 2 and delete the other half of the topics. Generate the help from that copy.
It should be the case that one copy is now OK and one still has the problem.
Trash the good copy and then create a second copy of the copy with the problem.
Repeat the process until you have located the topic that is causing the problem.
The process takes less time than you might think.
Let us know how you get on.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Problem generating stubs for Java EJB web service deployed in OAS

I created an EJB web service and I've successfully deployed it in my Oracle App Server. Some of the methods work fine but others produce the ff error:
org.apache.soap.SOAPException - java.lang.IllegalArgumentException: No Serializer found to serialize [classname] using encoding style [encoding]It seems that the objects specified as parameters in the web service methods exposed are the only ones that had stubs generated for them. Other objects I use, which are usually wrapped inside a Vector, did not have generated stubs.
Example:
public String loginUser(UserDTO userDTO) throws RemoteException, NamingException, SQLException;
public String addItems (Vector vecItems) throws RemoteException, NamingException, SQLException; // where vecItems is a collection of ItemDTO objects In this scenario, stubs were generated for the UserDTO class, but not for the ItemDTO class. In effect, calling the addItems method resulted to the exception I mentioned above.
I did a workaround wherein I declared a dummy method which accepted all the types of objects I needed as parameters so all the necessary stubs can be generated, but this fix doesn't feel like it's the proper solution to my problem.
If anyone can help me, it would be greatly appreciated. Thanks!

Crossposted:
Problem generating stubs for Java EJB web service deployed in OAS

Images in my FrameMaker 10-sourced Robohelp Web Help project are turning out as blank JPEGS appearing as blank spaces in the final output. How can I fix this?

I'm attempting to create online help sourced from a FrameMaker 10 book using Robohelp 9 and Web Help (primary layout).
The text is interspersed with numeorus small icons which, in the FrameMaker documents, are .bmp images inserted into anchored frames in the lines of text.
Most of these icons were imported by reference into the FrameMaker book's chapters. Some were copied from another FrameMaker book and pasted into the present book.
Many of these images are turning out blank in the finished Help project.
Robohelp seems to convert these images into JPEGS.
In the source FrameMaker book, the images which appear OK in the Help project have Object Properties including: Facets: FrameVector JPEG ... Referenced File: No File
The images which appear blank have different object properties there: Facets: DIB ... Referenced File: (address of the image's source file)
How can I fix this and make all of the images appear in the Online Help?

Sorry, Jeff. I missed the key word in your instructions. Well, I did the import and still no luck. I'm getting the exact same results with the same images. (In some cases, I'm even getting hidden conditional text from the FM document body showing up in the image's frame instead of the image! See below.) This is bizarre behavior, but it's not new with the import. It is happening both in the linked and imported WebHelp with the same exact images. (Just another piece to complicate the puzzle.) So we have some jpeg images that are blank, and a few that are glitchy. From what I can tell, the commonality, besides the fact that all these new images are in jpeg format instead of gif format, is that all the blank and glitchy images are in a text inset. I'm beginning to think maybe RH just doesn't support text insets at all.
Arnis, I'll have to ask my colleague how she created the images next week when she's back from vacation. I have no clue if there are any differences between the jpegs and why some are showing up correctly. What do you mean by "compression type or level?" Are you asking about the resolution (high, medium, low) she chose when saving the images, or which program she used to do the screen capture and editing? (We have Adobe Photoshop CS5 and FM 11).
My next step is to copy-paste all the content from the text insets into my FM document (in the book I am linking) and re-render to see if that solves the problem. It will make single-sourcing impossible because I'll have to copy-paste the new content and images my colleague creates into my document each time we do an update, but oh well.
Here is an example of a glitchy image in RH:
And here is what it looks like in FM:
So bizarre!

Have problem when generate Web Service from bapi function

Dear all,
Please kindly help me about generating Web Service from BAPI function, It does not success only this attached function.
I have done so many function without any problems.
I found 1 case that I use specific variable to be an import/ export then, it can't create as well.
As for this one, I try so many changes but I can't success it as well.
This is my function on R/3 4.6C, Dot net connector 2.0, Dot net Frame Work 1.1.
FUNCTION Z_BAPI_ATTACHMENT_CREATE.
""Local interface: Type: Remote-enabled module
*" IMPORTING
*"     VALUE(P_BOTYPE) LIKE BORIDENT-OBJTYPE
*"     VALUE(P_BO_ID) LIKE BORIDENT-OBJKEY
*"     VALUE(P_MSGTYP) LIKE SOFM-DOCTP
*"     VALUE(P_DOCTY) LIKE BORIDENT-OBJTYPE
*"     VALUE(P_RELTYP) LIKE BRELTYP-RELTYPE
*"     VALUE(P_FNAME) LIKE RLGRAP-FILENAME
*"     VALUE(P_OBJDES) TYPE SO_OBJ_DES
*" EXPORTING
*"     VALUE(RETURNMESSAGE) TYPE CHAR50
INCLUDE : <cntn01>.
P_BOTYPE TYPE BORIDENT-OBJTYPE DEFAULT 'BUS2105'
P_BO_ID   TYPE BORIDENT-OBJKEY
P_MSGTYPE TYPE SOFM-DOCTP DEFAULT 'URL'
P_DOCTY   TYPE BORIDENT-OBJTYPE DEFAULT 'MESSAGE'
P_RELTYP TYPE BRELTYP-RELTYPE DEFAULT 'ATTA'
P_FNAME   TYPE RLGRAP-FILENAME
P_OBJDES TYPE SO_OBJ_DES
TYPES: BEGIN OF ty_message_key,
foltp TYPE so_fol_tp,
folyr TYPE so_fol_yr,
folno TYPE so_fol_no,
doctp TYPE so_doc_tp,
docyr TYPE so_doc_yr,
docno TYPE so_doc_no,
fortp TYPE so_for_tp,
foryr TYPE so_for_yr,
forno TYPE so_for_no,
END OF ty_message_key.
DATA : lv_message_key TYPE ty_message_key.
DATA : lo_message TYPE swc_object.
DATA : lt_doc_content TYPE STANDARD TABLE OF soli-line
WITH HEADER LINE.
First derive the Attachment's ( MESSAGE )document type.
p_docty = 'MESSAGE'.
CASE p_reltyp.
In case of URls
WHEN 'URL'.
    p_msgtyp = 'URL'.
In case of Notes / Private Notes
WHEN 'NOTE' OR 'PNOT'.
    p_msgtyp = 'RAW'.
WHEN 'ATTA'.
Take given parameter e.g. 'DOC', 'PDF' etc.
P_MSGTYP = 'EXT'.
WHEN OTHERS.
....exit
    EXIT.
ENDCASE.
Create an initial instance of BO 'MESSAGE' - to call the
instance-independent method 'Create'.
swc_create_object lo_message 'MESSAGE' lv_message_key.
define container to pass the parameter values to the method call
in next step.
swc_container lt_message_container.
Populate container with parameters for method
swc_set_element lt_message_container 'DOCUMENTTITLE' p_objdes.
swc_set_element lt_message_container 'DOCUMENTLANGU' 'E'.
swc_set_element lt_message_container 'NO_DIALOG' 'X'.
swc_set_element lt_message_container 'DOCUMENTNAME' p_docty.
swc_set_element lt_message_container 'DOCUMENTTYPE' p_msgtyp.
In case of URLs..it should be concatenated with &KEY& in the begining.
CASE p_msgtyp.
WHEN 'URL'.
lt_doc_content = '&KEY&http://www.rmtiwari.com' .
    CONCATENATE '&KEY&' p_fname INTO lt_doc_content.
    APPEND lt_doc_content.
In case of Notes or Private Notes, get the data from files on appl
server or from wherever(? - remember background).
WHEN 'RAW'.
    lt_doc_content = p_fname.
    APPEND lt_doc_content.
In case of PC File attachments
WHEN OTHERS.
    OPEN DATASET p_fname FOR INPUT IN BINARY MODE.
    IF sy-subrc EQ 0.
      DO.
        READ DATASET p_fname INTO lt_doc_content.           "2 of 27
        IF sy-subrc EQ 0.
          APPEND lt_doc_content.
        ELSE.
          EXIT.
        ENDIF.
      ENDDO.
      CLOSE DATASET p_fname.
    ENDIF.
ENDCASE.
'DocumentContent' is a multi-line element ( itab ).
swc_set_table lt_message_container 'DocumentContent' lt_doc_content.
Size is required in case of File attachments
DATA : lv_doc_size TYPE i.
DATA : l_file_lines TYPE i.
DESCRIBE TABLE lt_doc_content LINES l_file_lines.
READ TABLE lt_doc_content INDEX l_file_lines.
lv_doc_size = ( 255 * ( l_file_lines - 1 ) ) +
STRLEN( lt_doc_content ).
swc_set_element lt_message_container 'DOCUMENTSIZE' lv_doc_size .
Refresh to get the reference of create 'MESSAGE' object for attachment
swc_refresh_object lo_message.
swc_call_method lo_message 'CREATE' lt_message_container.
Get Key of new object
swc_get_object_key lo_message lv_message_key.
Now we have attachment as a business object instance. We can now
attach it to our main business object instance.
Create main BO object_a
data: LO_IS_OBJECT_A type SIBFLPORB. "type SIBFLPORB is unknown, so I
DATA: lo_is_object_a TYPE borident.
lo_is_object_a-objkey = p_bo_id.
lo_is_object_a-objtype = p_botype.
LO_IS_OBJECT_A-CATID = 'BO'.
Create attachment BO object_b
data: LO_IS_OBJECT_B type SIBFLPORB. "type SIBFLPORB is unknown
DATA: lo_is_object_b TYPE borident.
lo_is_object_b-objkey = lv_message_key.
lo_is_object_b-objtype = p_docty.
LO_IS_OBJECT_B-CATID = 'BO'.
*TRY.
*CALL METHOD CL_BINARY_RELATION=&gtCREATE_LINK
EXPORTING
IS_OBJECT_A = LO_IS_OBJECT_A
IS_OBJECT_B = LO_IS_OBJECT_B
IP_RELTYPE = P_RELTYP.
CALL FUNCTION 'BINARY_RELATION_CREATE'
EXPORTING
    obj_rolea    = lo_is_object_a
    obj_roleb    = lo_is_object_b
    relationtype = p_reltyp
EXCEPTIONS
    OTHERS       = 1.
Check if everything OK...who cares!!
COMMIT WORK.
if sy-subrc = 0.
RETURNMESSAGE = 'S-Success'.
else.
RETURNMESSAGE = 'E-Error'.
endif.
ENDFUNCTION.
Thanks in advance,
Benjawan
Edited by: Nitipat Chadchavalpanichaya on Oct 20, 2008 9:02 AM

There is no any error message show up. It just the class
Z_BAPI_ATTACHMENT_CREATE doesn't create autometically as normal. I showed you as below.
That means I can't call class z_bapi_attachment_create.
' <autogenerated>
'     This code was generated by a SAP. NET Connector Proxy Generator Version 2.0
'     Created at 21/10/2551
'     Created from Windows
'     Changes to this file may cause incorrect behavior and will be lost if
'     the code is regenerated.
' </autogenerated>
Imports System
Imports System.Text
Imports System.Collections
Imports System.ComponentModel
Imports System.Runtime.InteropServices
Imports System.Xml.Serialization
Imports System.Web.Services
Imports System.Web.Services.Description
Imports System.Web.Services.Protocols
Imports SAP.Connector
'@ <summary>
'@ Client SAP proxy class
'@ </summary>
<WebServiceBinding(Name:="dummy.Binding", Namespace:="urn:sap-com:document:sap:rfc:functions")> _
Public Class PRAttachment
    Inherits SAPClient
    '@ <summary>
    '@ Initializes a new PRAttachment.
    '@ </summary>
    Public Sub New()
    End Sub
    '@ <summary>
    '@ Initializes a new PRAttachment with a new connection based on the specified connection string.
    '@ </summary>
    '@ <param name="connectionString">A connection string (e.g. RFC or URL) specifying the system where the proxy should connect to.</param>
    Public Sub New(ByVal ConnectionString As String)
      MyBase.New(ConnectionString)
    End Sub
    '@ <summary>
    '@ Initializes a new PRAttachment and adds it to the given container.
    '@ This allows automated connection mananged by VS component designer:
    '@ If container is disposed, it will also dispose this SAPClient instance,
    '@ which will dispose a contained connection if needed.
    '@ </summary>
    '@ <param name="Cont">The container where the new SAPClient instance is to be added.</param>
    Public Sub New(ByVal Cont As Container)
      MyBase.New(Cont)
    End Sub
End Class

RoboHelp 10: Problems generating Printed Documentation

Environment
Windows 7 Enterprise, Service Pack 1, 64-bit operating system
Office Professional Plus 2010 Versions 14.0.7106.5001 (64-bit)
RoboHelp 10: 10.0.0.287
Visual Studio 2010 Professional. I open RoboHelp from within Source Control (have been doing it for two years).
Problem
Sometime after moving to RoboHelp 10, and even after successfully generating Printed Documentation output, I encountered a major problem generating Printed Documentation from RoboHelp: “Internal error encountered. Failed to generated Printed Documentation”. The error occurred when I tried to generate Printed Doc using my default TOC, which looks something like this:
Topic A
Topic B
Book 1
Book 2
Book 3
Topic C
Topic D
Based on an old Peter Grainge reply to someone about a similar problem, I removed all but the first topic from the Chapter Layout pane and generated the Help. Everything was fine until I got to the topics after Book 3. At that point everything started to fail again. When I removed Topics C, D, etc. from the Chapter Layout pane, the output was built successfully.
I tried moving Topics C, D, etc. to the top of the Chapter Layout pane, and got the same error. I tried creating a new folder and put Topics C, D, etc. into that folder. Failure after failure.
As an experiment, I removed all the Topics C, D, etc from the Chapter Layout pane, but then added them to the Print Document Section Layout pane (not where I want them). The Printed Documentation built successfully.
During attempts to build with Topics C, D, etc. in the Chapter Layout pane, I kept getting a Word error: Word is trying to recover your information. After that there was always a failure.
Selecting PDF as the output did not work when the Topic C, D, etc. files were at the bottom of the Chapter Layout pane.
I create a new TOC and a new Printed Documentation SSL. Failed to generate.
As a matter of reference, I've been generating Printed Documentation from the same TOC for more than a year and so cannot figure out what has changed in RoboHelp or Word to cause this grief .
Has anyone experienced anything like this?
Carol

Dear Peter,
Thanks for following up. Last Friday I finished extensive testing on my own and working with RoboHelp Support. Here's what I sent to Support this morning.
If after reading this screed, you think it worthwhile for me to get a copy from Source Control for you to look at, I will do so. Thanks for offering to look at it.
Environment
Windows 7 Enterprise Service Pack 1, 8.00 GB RAM, 64-bit OS
Microsoft Office Professional Plus 2010 Version 14.0.7106.5003 64-bit--Note: We repaired my current version of Word, in case that was the problem, but did not reinstall Office--we do not think that the Word version is the problem because we generated successfully with other TOCs and when generating individual documents.
RoboHelp 10.0.1.292. Upgraded from RoboHelp 9 in May 2013. Replaced hard drive in September 2013 and reinstalled RoboHelp.
Visual Studio 2010 Professional 10.0.40219.1 SP1Rel (I open the project from Source Control and check files out to a folder on my desktop.)
Issue
Printed Documentation failed multiple times with the default Table of Contents, which contains all the topics in the project. TOC specs are as follows:
Properties: .docx, desktop location, no conditions, embedded images, “Generate a single document”, “Retain hyperlinks”.
330 files, 12 top-level books, 15 second-level books, 7 third-level books, 6 fourth-level books, and 8 fifth-level books
Results
Generation to Printed Documentation does NOT fail for other, module-specific TOCs, nor to WebHelp Pro SSLs for the same sets of topics. In addition, and perhaps more important, generation to Printed Documentation does NOT fail with “Generate Individual Documents” selected, or when there are approximately fewer than 259 files in the TOC.
Did not fail consistently based on any particular topic.
Did not fail consistently based on location of any particular topic in the TOC.
Failed when I created new TOCs based on ‘working’ TOCs. For example, copied a module-specific TOC and then added topics to it from the default (superset) TOC. I did this in case the original default TOC was corrupted.
Failed when I create a new TOC with the same folder/file structure from scratch.
Failed when I created a new TOC with a flat file structure from scratch.
Failed when I retrieved an older TOC from the last release of the product.
Failed when I created new SSLs each time. I did this in case the SSLs had got corrupted.
Failed when I did not open the project from Source Control (removed project from Source Control and worked locally).
Began to see failure when there were more than about 258-263 files in the TOC. For example, successfully generated Printed Documentation with 262 files in the TOC. Added one topic and the generation failed. Removed that topic and added several others, one at a time. Consistently failed. To test this, I created a TOC with all the files in a flat structure, generated a report for the TOC, printed it, and counted the number of files. I then began deleting files and regenerating the Printed Document to try to identify the number of files in the TOC when the generation failed. Successfully generated up to about 258 files and then it began failing. (Occasional successes at 260 and 261, but that may be because I didn’t always consistently remove the Glossary and Index from the Chapter Layout pane.)
Other Comments
(I know that we should generally post non-RH issues to other forums, but in this case I wanted to include all potentially related issues in this posting.)
The first time you generate any type of output, the “Critical error of Source Control Provider. Please restart IDE.” Message appears. This message appears behind RoboHelp. As a result, if the RoboHelp window is maximized, you think that RoboHelp is hung. Forcing a close of RoboHelp leaves the partially generated Word document in an unstable state. When you re-open RoboHelp and try to generate the output again, RoboHelp says that the output is in use. Unfortunately, there is no way to ‘free’ the Word document and you have to restart the computer. In addition, when the dialog box is hidden, even using Alt+Tab to find the dialog box is complicated because you can’t grab it and click OK until RoboHelp completes its processing. The workaround is to reduce the size of the application window so that you can see the dialog box and try to quickly grab it and click OK. That said, as soon as processing is complete you can grab the dialog box and click OK; at that point RoboHelp displays its own error message about the success or failure of the output generation. It is not clear whether the RoboHelp API or Source Control puts up this error message, but it’s definitely a problem until you happen upon the workaround.
RoboHelp does not check SSLs even when I right-click the SSL in the Single Source Layouts pane, click Check In, select the XML and SSL files, and leave “Keep checked out” deselected. The red check mark remains next to the SSL name. In addition, even when I Check In All files before closing the project, the next time I open the project RoboHelp displays a series of Check In dialog boxes requiring me to check them in again.
When RoboHelp hangs during a Printed Documentation failure and the Version Control setting is to check in all files when closing a project (which I’ve now deselected to avoid this problem), Ctrl+Alt+Del indicates that you cannot shut down the program because RoboHelp is waiting for a response. Yes, RoboHelp was waiting for me to check in some files (because of the Version Control setting), but hid the Check In Source Files dialog box behind the application. This usually left a Word document in limbo, forcing me to restart the computer.
At one point RoboHelp stopped saving changes to an SSL after I made changes and clicked Save and Generate. Each time I reopened the SSL, I had to select .docx, etc. all over again.
Carol

Problem in web enabling ALV ABAP report via ITS. Please help!

Hi Experts,
I have a report that has a selection screen. On executing the selection screen an ALV output loads displaying data based on the selection criteria.
I have web enabled it via ITS. I have used SICF transaction.
When I run the internet service I can see only the selection screen. There is no execute button also. I also see a different layout then if my report has only selection screen. If my report has only selection screen then my page shows all the buttons including execute.
How to resolve this problem? Please help!
Thanks
Gopal

since you mentioned about SICF, i assume you are using integrated ITS.
<i>When I run the internet service I can see only the selection screen. There is no execute button also</i>
you wont see the execute icon, instead you will see a button with "execute" text. (you can also use F8 key)
<i>I also see a different layout then if my report has only selection screen. If my report has only selection screen then my page shows all the buttons including execute.</i>
the layout of SAPGUI for HTML is slightly different, if you want (somewhat) similar look of a wingui, either make your transaction as "Easy Web Transaction" or in the url pass ~webtransactiontype=EWT
as a test can you run the following url and see how it looks.
http://waserverhost.domain.com:port/sap/bc/gui/sap/its/webgui?sap-client=<clinetno>&~transaction=<you reports transaction code>
Regards
Raja

Problem using WSDL from SAP in IBM's RAD for generating web service client

When importing a WSDL from the ABAP stack on a SAP 6.40 system into IBM's RAD tool for generating a web service client there are errors with the soap fault classes that get generated. The WSDL declares the types for the faults with WebServiceName.RfcException and these have elements of name, text, and message. When the tools see this in the WSDL they generate classes that extend the Java exeception class and this causes an error because the "message" name conflicts with the standard java exception message. Has anyone else ran into this problem? It seems like a basic problem many java tools for generating web service client proxies would have because the soap faults get turned into java exceptions. This name conflict of the java exception with the WSDL fault definition means that code always needs to be adjusted and cannot simply use the classes that are generated from the WSDL. Anyone run across this or a similar problem in the java environment using the SAP WSDL?
Aaron

Hi,
Hello again .
Have you tried your service using soapui ?
You can use your WSDL as input .
In order to eliminate eclipse problem try this service:(I just did)
http://www.oorsprong.org/websamples.countryinfo/CountryInfoService.wso?WSDL
Regards.
package main;
import java.io.FileInputStream;
import java.rmi.RemoteException;
import java.util.Properties;
import org.oorsprong.www.websamples_countryinfo.CountryInfoServiceSoapType;
import org.oorsprong.www.websamples_countryinfo.CountryInfoServiceSoapTypeProxy;
import org.oorsprong.www.websamples_countryinfo.TCountryCodeAndName;
public class Main {
public static void main(String[] args) {
try {
   final Properties properties = new Properties();
   properties.load(new FileInputStream("properties.ini"));
   System.getProperties().putAll(properties);
} catch (final Exception exception) {
   exception.printStackTrace();
new Main();
public Main() {
try {
   final CountryInfoServiceSoapType infoServiceSoapType = new CountryInfoServiceSoapTypeProxy();
   final TCountryCodeAndName[] tCountryCodeAndNames = infoServiceSoapType.listOfCountryNamesByName();
   for (final TCountryCodeAndName tCountryCodeAndName : tCountryCodeAndNames) {
    System.out.println(tCountryCodeAndName.getSName());
} catch (final RemoteException exception) {
   exception.printStackTrace();

Robo Help 9 Web Help Publish Problem

I am trialling V9 of RoboHelp and when I am publishing to Web Help all I get is the skin with no data. I am publishing to my file system. Can anyone help? Thanks

Hi,
Are you using Chrome? Chrome doesn't support locally installed webhelp because of a security restriction. There is a workaround. See snippet 130 on http://www.grainge.org/pages/snippets/snippets.htm.
Greet,
Willam

Problem Generating Web Help - Robohelp 8

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