Problem getting Adobe reader to start up

I load Adobe the screen comes up it loads thePDF then goes to not responding Auto touch on as default then closes down. I have uninstalled and reinstaled 3 times but same thing Iam using Windos 7 and adobe11.0.03
Mike

I do not understand "Auto touch"; can you explain?
Anyway, Reader closing on Windows, try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

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    Identifier:      com.adobe.Reader
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    Interval Since Last Report:          265926 sec
    Crashes Since Last Report:           23
    Per-App Interval Since Last Report:  30 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      6710821A-4F63-46E6-AD7A-75FB91C7B394
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
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        __TEXT                 0000000000001000-0000000000003000 [    8K] r-x/rwx SM=COW  /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
    Application Specific Information:
    objc[2372]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   AdobeAGM                                0x7e5f1824 PrintInstance::BuildEndPrintEvent() const + 84
    1   AdobeAGM                                0x7e5fa503 PrintInstance::NextPrintEvent() + 8157
    2   AdobeAGM                                0x7e5291f3 PrintSession::GetNextPrintEvent() + 151
    3   AdobeAGM                                0x7e529c60 _AGMPrintSessionGetNextPrintEventProc_GetNextPrintEvent(AGMPrintSession*) + 40
    4   com.adobe.Acrobat.framework             0x8077def8 0x7fe0a000 + 9912056
    5   com.adobe.Acrobat.framework             0x801d0749 AcroSecurityBailOutImpl + 2003525
    6   com.adobe.Acrobat.framework             0x801d08eb AcroSecurityBailOutImpl + 2003943
    7   com.adobe.Acrobat.framework             0x8004ffe0 AcroSecurityBailOutImpl + 428764
    8   com.adobe.Acrobat.framework             0x800511fd AcroSecurityBailOutImpl + 433401
    9   com.adobe.Acrobat.framework             0x7ffbaa3b CopiesPagesPDE_Prologue + 9523
    10  com.adobe.Acrobat.framework             0x7ffbadce CopiesPagesPDE_Prologue + 10438
    11  com.adobe.Acrobat.framework             0x7ffbb298 CopiesPagesPDE_Prologue + 11664
    12  com.adobe.Acrobat.framework             0x7ffcc2ca CopiesPagesPDE_Open + 50672
    13  com.adobe.Acrobat.framework             0x7ffcc495 CopiesPagesPDE_Open + 51131
    14  com.adobe.Acrobat.framework             0x800066c5 AcroSecurityBailOutImpl + 127425
    15  com.adobe.Acrobat.framework             0x80006852 AcroSecurityBailOutImpl + 127822
    16  com.adobe.Acrobat.framework             0x80006a9b AcroSecurityBailOutImpl + 128407
    17  com.adobe.Acrobat.framework             0x8018fe6e AcroSecurityBailOutImpl + 1739114
    18  com.adobe.Acrobat.framework             0x801ffb92 AcroSecurityBailOutImpl + 2197134
    19  com.adobe.Acrobat.framework             0x801ff925 AcroSecurityBailOutImpl + 2196513
    20  com.adobe.Acrobat.framework             0x802e19ac AcroSecurityBailOutImpl + 3122344
    21  com.adobe.Acrobat.framework             0x8001fa66 AcroSecurityBailOutImpl + 230754
    22  com.adobe.Acrobat.framework             0x80020e3a AcroSecurityBailOutImpl + 235830
    23  com.adobe.Acrobat.framework             0x80165925 AcroSecurityBailOutImpl + 1565729
    24  com.adobe.Acrobat.framework             0x8016346a AcroSecurityBailOutImpl + 1556326
    25  com.apple.AppKit                        0x93d05fc5 -[NSWindow sendEvent:] + 7533
    26  com.apple.AppKit                        0x93c9f163 -[NSApplication sendEvent:] + 4788
    27  com.apple.AppKit                        0x93c30d11 -[NSApplication run] + 1007
    28  com.adobe.Acrobat.framework             0x7fe0d28d RunAcrobat + 2557
    29  com.adobe.Acrobat.framework             0x7fe0c9ce RunAcrobat + 318
    30  com.adobe.Reader                        0x00002e8b start + 2371
    31  com.adobe.Reader                        0x0000264a start + 258
    32  com.adobe.Reader                        0x00002571 start + 41
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9b0ac90a kevent + 10
    1   libdispatch.dylib                       0x98338e10 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x9833785f _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 5:: WebCore: LocalStorage
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.JavaScriptCore                0x9c9a7e81 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
    4   com.apple.WebCore                       0x91b97501 WTF::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 135
    5   com.apple.WebCore                       0x91b97454 WebCore::LocalStorageThread::threadEntryPoint() + 74
    6   com.apple.WebCore                       0x91b973b1 WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 17
    7   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    8   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 6:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x9b0a9c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x9b0a91f6 mach_msg + 70
    2   com.apple.CoreFoundation                0x95c619da __CFRunLoopServiceMachPort + 170
    3   com.apple.CoreFoundation                0x95c6ab04 __CFRunLoopRun + 1428
    4   com.apple.CoreFoundation                0x95c6a1dc CFRunLoopRunSpecific + 332
    5   com.apple.CoreFoundation                0x95c6a088 CFRunLoopRunInMode + 120
    6   com.apple.Foundation                    0x9c5d80c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
    7   com.apple.Foundation                    0x9c5cbe25 -[NSThread main] + 45
    8   com.apple.Foundation                    0x9c5cbdd5 __NSThread__main__ + 1582
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x97b4382a pthread_cond_wait + 48
    3   AdobeAGM                                0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                                0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                                0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                                0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                                0x7e4b09e1 thread_proxy + 45
    8   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 15:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x97b4382a pthread_cond_wait + 48
    3   AdobeAGM                                0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                                0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                                0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                                0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                                0x7e4b09e1 thread_proxy + 45
    8   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x97b4382a pthread_cond_wait + 48
    3   AdobeAGM                                0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                                0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                                0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                                0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                                0x7e4b09e1 thread_proxy + 45
    8   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 17:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 18:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 19:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 20:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 21:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 22:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib                  0x9b0abbb2 __semwait_signal + 10
    1   libsystem_c.dylib                       0x97b4c7b9 nanosleep$UNIX2003 + 187
    2   libsystem_c.dylib                       0x97b4c558 usleep$UNIX2003 + 60
    3   com.apple.AppKit                        0x93e79816 -[NSUIHeartBeat _heartBeatThread:] + 2399
    4   com.apple.Foundation                    0x9c5cbe25 -[NSThread main] + 45
    5   com.apple.Foundation                    0x9c5cbdd5 __NSThread__main__ + 1582
    6   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    7   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 23:
    0   libsystem_kernel.dylib                  0x9b0ac90a kevent + 10
    1   com.adobe.Acrobat.framework             0x804ff1fe AcroSecurityBailOutImpl + 5340410
    2   com.adobe.Acrobat.framework             0x8041adf7 AcroSecurityBailOutImpl + 4405491
    3   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    4   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x7e5f17de  ecx: 0x7e3f96ac  edx: 0x00000001
      edi: 0x7eac1420  esi: 0x01ab4228  ebp: 0xbfffdea8  esp: 0xbfffde60
       ss: 0x00000023  efl: 0x00010286  eip: 0x7e5f1824   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000014
    Logical CPU: 0
    Binary Images:
        0x1000 -     0x2fff +com.adobe.Reader (9.4.0 - 9.4.0) <8CEEE461-DF9E-46F5-816E-71DE8564A551> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
       0x60000 -    0x61fff +com.adobe.eulaframework (??? - 1.0) <8AFCE794-4DCF-41B8-9D0F-30311D7BEB92> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/EULA.framework/Versions/A/EULA
    0x2000000 -  0x210dfe7 +AdobeACE (??? - ???) /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

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    From: [email protected]
    To: [email protected]
    Subject: I have problems getting Adobe Download Assistant installed
        Re: I have problems getting Adobe Download Assistant installed
        created by Romsinha in Adobe Creative Cloud - View the full discussion
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         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5572533#5572533
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  • Can't Get Adobe Reader 8.1 to Open in Windows XP

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