Problem getting good levels

Hi folks
Im trying to record vocals on garageband 4.1.2. using Duet as an interface (Duet 1 not 2) and I have rented a universal audio preamp 6176 and a SM7 mic.  My problem is that I cannot get the vocals loud enough without distorting.  I have tried every possible setting and combination on the preamp, so Im thinking my problem is with the interface and garageband - that I am missing some important softward that can manage levels more finely.  Currently all I get is the very basic apogee control panel that simply lets you select which connector Im using.  I did a bit of research and learned that there is something called Maestro or a more complex apogee control panel but I cant find these anywhere in my system and I have no clue if this will help. 
I would love some advice.  I have been trying for two weeks and am ready to return my rental with nothing to show.
Thanks ever so much
Cherise

Hey istevus - thanks
OS 10.5.8
-the knob on the apogee simply moves the recording level bar in garageband.  It works but does nothing independent of that
-i have downloaded the latest duet software three times now.  The description always says that it includes Maestro, however I cannot detect or find any evidence of Maestro anywhere - I try searching for it and its nowhere to be found.  It is not the default control panel and it is no where in GB or on my computer.  I have no idea whether or not this will help my situation
-I can record directly into the laptop mic.  It sounds like ***** but it works
-there is no problem with the input channel thats all very straight-forward.  I cannot find anything additional to the basic recording level in garageband (which is redundant to the apogee know) that can help to boost overallvolume without distortion.  I play around with different levels and options on the preamp but totally have to lowball its capacity because it distorts.  So I have to bring all the levels down in order to record non distorted but then end up with a vocal track that is not audible over the rest of the band.  Ive tried this over and over again. 
-I have tried going straight into the duet and have the same problem but with even slightly less volume.
-I am completely lost, but my guess is that I am missing some critical software or aspect of apogee in order to better manage recording levels
thanks again!

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    04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
    http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
    http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8g Verbose Looking up typical site
    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Getting Site Subscription Id). Execution Time=0.341314329055788 f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Reading token from Cache using token signature). Parent [S2S] Getting token from STS and setting Thread
    Identity f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.76 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General ajji6 High Unable to write SPDistributedCache call usage entry. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.76 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Reading token from Cache using token signature). Execution Time=7.5931438213516 f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.76 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Application Authentication ajwpx Medium SPApplicationAuthenticationModule: Failed to build cache key for user  f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.76 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Topology aeayb Medium SecurityTokenServiceSendRequest: RemoteAddress: 'http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc' Channel:
    'Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustChannelContract' Action: 'http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue' MessageId: 'urn:uuid:fd5eba94-c39d-4667-89bd-089411c87f09' f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.77 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Topology aeax9 Medium SecurityTokenServiceReceiveRequest: LocalAddress: 'http://c1vspwfe01.vitas.com:32843/SecurityTokenServiceApplication/securitytoken.svc'
    Channel: 'System.ServiceModel.Channels.ServiceChannel' Action: 'http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue' MessageId: 'urn:uuid:fd5eba94-c39d-4667-89bd-089411c87f09' f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.77 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (ExecuteSecurityTokenServiceOperationServer). Parent No f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Claims Authentication ah25l Medium SPJsonWebSecurityBaseTokenHandler: ValidateActorIsSelfIssuer! Issuer '00000005-0000-0000-c000-000000000000' is not self
    issuer. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General narq Verbose Releasing SPRequest with allocation Id {F17590DF-49D9-439D-86BC-5AE6416BB765} f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8b Verbose Looking up  site
    http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
    http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8f Verbose Site lookup is replacing
    http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
    http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8g Verbose Looking up typical site
    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General narq Verbose Releasing SPRequest with allocation Id {3847D5A4-15C6-4AF9-B062-E22BB555DF4F} f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Portal Server User Profiles ae0s1 High Identity claims mapped to '0' user profiles. Claims: [nameid: '', nii: 'windows', upn: '', smtp: '', sip: ''], User Profiles: f5bd8793-a53c-2127-8485-418c67f110f6
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    upManager, IEnumerable`1 identityClaims)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.<>c__DisplayClass2.<GetMappedIdentityClaim>b__0() is thrown. f5bd8793-a53c-2127-8485-418c67f110f6
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    3001002;reason=The incoming identity is not mapped to any user profile account in SharePoint. Possible cause is that no user profiles are created in user profile database. Contact your administrator.     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager
    upManager, IEnumerable`1 identityClaims)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.<>c__DisplayClass2.<GetMappedIdentityClaim>b__0()     at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()    
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    at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.AugmentOutputIdentityForRequest(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetOutputClaimsIdentity(IClaimsPrincipal
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    04/16/2015 15:22:03.79 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (ExecuteSecurityTokenServiceOperationServer). Execution Time=17.1551132895382 f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Claims Authentication fsq7 High SPSecurityContext: Request for security token failed with exception: System.ServiceModel.FaultException: The server was
    unable to process the request due to an internal error.  For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in
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    response)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken
    rst)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context, Boolean bearerToken, SecurityToken onBehalfOf, SecurityToken actAs, SecurityToken delegateTo, SPRequestSecurityTokenProperties properties) f5bd8793-a53c-2127-8485-418c67f110f6
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    the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.. f5bd8793-a53c-2127-8485-418c67f110f6
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    04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Application Authentication ajezs High SPApplicationAuthenticationModule: Error authenticating request, Error details { Header: {0}, Body: {1} }.  Available
    parameters: 3001000;reason="There has been an error authenticating the request.";category="invalid_client" {"error_description":"The server was unable to process the request due to an internal error.  For more information
    about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as
    per the Microsoft .NET Framework SDK documentation and inspect the server trace logs."} . f5bd8793-a53c-2127-8485-418c67f110f6
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    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) f5bd8793-a53c-2127-8485-418c67f110f6
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    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
    http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
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    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8b Verbose Looking up context  site
    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
    http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8g Verbose Looking up typical site
    http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
    04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly)). Execution Time=62.2890618779761 f5bd8793-a53c-2127-8485-418c67f110f6
    Regards
    Sakti

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        PreparedStatement objStmt = null;
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        String strSQL = null;
        try {
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          strSQL = "SELECT * FROM [Work Order Detailing] WHERE [Work Order No] = ?";
          objStmt = objDBConn.prepareStatement(strSQL);
          objStmt.setInt(1, iWorkOrderNo);
           objWOPRs = objStmt.executeQuery();
          if (objWOPRs.next()) {
            objPWODP = new WorkOrderDetailingPolicy();
            objPWODP.iWorkOrderNumber = objWOPRs.getInt("Work Order No");
            //......Get Record values
        catch (Exception e) {
          objPWODP = null;
          throw new CSDDBException(e.getMessage());
        }finally{
          try {
            objWOPRs.close();
            objStmt.close();
            DBHandler.releaseCSDBCon(objDBConn);
          catch (Exception ex) {}
        return objPWODP;
      }

    Hello,
    Can you put an example of your problem online?
    Are you sure you're not having problems with case sensitive data?
    Thanks,
    Dimitri

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