Problem getting Remote Control to work at

I've just installed an X-Fi Platinum and everyting went well. Sound works great.
I do have one problem. The remote does not seem to do anything at all. I DO have the batteries in it, and they ARE in the right way, but pointing it at the I/O reciever from inches away gets no response at all.
Now, I DID download the latest X-Fi driver from this site to install the hardware (rather than the installation CD). I checked the installation CD though for any additional software and found the Creative Media Source software. I installed that.
Still, nothing. The ports and volume knobs on the front of my I/O box work fine, so I do believe that is hooked up fine.
Is there some OTHER piece of software I am supposed to install? Or any other ideas?
worm

Nope, the installer does not work because it looks like it was DESIGNED to prevent you from installing it from outside of the installer application.
The Solution:
Uninstall the LATEST X-Fi drivers from the website here.
Insert CD Rom
Install the OLDER version of the drivers.
Evidently the 40MB download for the current drivers does not contain all the 'extra' programs that come with the driver on the CD. To make things worse, you cannot install the additional applications from the CD (there are no menu options for them).
However, when I install the X-Fi driver from the CD-ROM, then a TON of extra programs (including the CONSOLE!!!) got installed as well. I had no options which to install or not, it just does them ALL.
A couple of suggestions for Creative:
) Add ALL of the software required to run the hardware deli'vered in the box to the downloads/support sections here.
2) On your installation CD, seperate out your X-Fi DRIVER file from all of the extra files. Then someone can find the software they need to run thier hardware, without doing un-obvious things like uninstalling the newer driver and installing older ones with hidden software packages included (which were NOT included in the newer driver package)...
worm

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