Problem getting to the new purchased page.

Itunes won't let me go to the new purchased page in the itunes store. It tells me I need to update to the latest version of safari. I have the latest version of safari and it still says that. What should I do?

Over the past week i haven't been able to access my itunes store as it says my internet connection is timed out... I don't understand this my net is fine... I have wrote an e-mail to itunes & they couldn't do anything about it & said it was my internet connecton (which it's isn't)& I have tried almost everything. Please can someone else me with this matter. Thanks

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Is the new "Purchased" option in iTunes not working fully yet? Missing TV programs etc

Hi
Is there a problem/bug with the new "Purchased" section in iTunes?
I had quite a few corrupted tv episodes which i thought i would be able to re-download but there are a lot of my purchases ( complete seasons ) that are not showing, also several individual epsidoes are missing from the seasons that are present.!!!! All very strange.
I noticed quite a few music albums are also saying downloaded next to them even though they have only be downloaded at the initial purchase time.
( My account is in the US store btw.)
Any thoughts on the problems??
thanks

It is a beta version. The final version will not be out until fall. There may be issues form time to times with the beta version, as it is a beta version.
dksapple, TV shows are included:
"Now you can download music and TV shows you’ve previously purchased to all your devices. When you buy from iTunes"
http://www.apple.com/icloud/features/

I can't open the new "Purchased" feature in the store. I've downloaded the latest Safari, but I keep getting the error message that the latest Safari has to be downloaded. Anyone have any solutions or have ran into this problem?

I can't open the new "Purchased" feature. I've downloaded the new Safari, but Itunes doesn't recognize that I have. Any help?

You downloaded Safari on your iPhone? And you are getting this error message on your iPhone?

HT1206 Lots of info about one user using multiple computers. What about multiple users with separate Apple IDs using same computer? Having problems getting my wifes new iPhone talking to her apple account on the computer we share (2 users)

Lots of info about one user using multiple computers. What about multiple users with separate Apple IDs using same computer? Having problems getting my wifes new iPhone talking to her apple account on the computer we share (2 users)

You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.

Updated to 10.4 and the New Purchased feature is not working. Anyone else having this problem?

Updated to 10.4 and the New Purchased feature is not working. Anyone else having this problem?

I did originally, but it fixed itself after a few minutes.

The new tab page is showing Gmail inbox pages, meaning anyone can start a new tab and get access to my email. How do I stop this?

When I open a new tab, within the pages brought up is my gmail inbox. This mean anyone can have access to my inbox without logging in, without my password. How do I restrict this access?

If you log out of Gmail, then clicking the thumbnail should take you to a login page. If you don't log out, then anyone can access your email just by typing gmail.com in the URL bar. But you're right that the picture does create a temptation to click...
You can set the new tab page back to blank if you prefer. However, please note that the page thumbnails are stored in the browser cache, so you also need to clear your cache to flush out existing thumbnails if you don't want anyone to be able to see them.
More info: [http://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites#w_how-do-i-turn-the-new-tab-page-off New Tab Page > How to turn the new tab page off].
Clearing cache:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"

The pinned and unpinned pages on the "new tab" page are glitchy as hell.

When I try to move ANY of the pinned of unpinned pages on the "new tab" page, all of them go off their grid and move spastically as I try to pin a page to a certain spot. It's really hard to describe. I already opened and closed firefox, but that didn't solve the problem. Hell, I even updated Firefox with the most recent update, but it's still doing it. I managed to get my tabs where I want them, but if I want to add another it's going to be nearly impossible because the bottom line of the grid is completely beyond reach.

Hi KRenee, Try disabling graphics hardware acceleration.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
#Open Firefox ''Options'' window as follows:
#* Click the menu button [[Image:New Fx Menu]] and select ''Options'' for Windows or ''Preferences'' on Mac or Linux.
#In the Firefox Options window, click the ''Advanced'' tab, then select ''General''.
#In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. '''Uncheck''' this checkbox.
#Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Thank you.

How can I change the search engine in the new tab page?

When I click on the + to open a new tab, I get the new tab page, which displays the previous sites I visit the most. No problem. But in the search window, if I do a search it uses Yahoo. I don't like Yahoo. I would like to change to another search engine, you know, one that's more obscure such as Google. Can anyone help me?

Look at the search bar. Do you see the icon of the current search engine?
Click the arrow next to the icon. you should now see a list of your search
engines. At the bottom, select '''Manage Search Engines.''' Now a window
will open of all your engines. Select the one you want as your default. On
the right of the list you will see a set of up/down arrows. Click the up arrow
until the engine you want is at the top of the list. Then press '''Okay.'''
Once the window is closed, your choice should now be displayed in the
search bar.

When opening a new tab, IE9 opens a blank page, not the new tab page

I change my settings to open a the new tab page when I open a new tab. This works for one boot of Windows. Second boot, the settings have magically changed back to opening a blank page.
It worked to start with. I only just reinstalled Windows on this computer. Then a few days ago I didn't get my most recent sites when I opened a tab. Changed the settings. Next boot. They had reset.
It seems as if the settings do not save. I had this problem on my older computer as well. Never found a fix.
To clear up misunderstandings (there are some similar posts), when I select a link to open in a new tab, it always works.

Hi ,
In order to clarify the issue clearly, I would like to ask the following questions:
Did you make the steps below to set “When a new tab is opened” to open your first home page?
Open a new tab to your home page in Internet Explorer
http://windows.microsoft.com/en-us/windows7/Open-a-new-tab-to-your-home-page-in-Internet-Explorer
Will the home page change back after the second boot?
Is this setting able to be saved?
Is this your home pc?
What’s the operation system?
Generally, this issue will not persist after reinstalling the Windows.
I would recommend you to perform the steps mentioned below and check if it helps:
1. Temporarily disable all the third party security programs and boot in
Clean Boot to test the issue.
2. I would suggest you to optimizing the internet explorer for better performance and check if it helps.
How to optimize Internet Explorer (Also applicable for IE 9)
http://support.microsoft.com/kb/936213/ro
Note: Resetting Internet Explorer’s settings is not reversible. After a reset, all previous settings are lost and cannot
be recovered.
Tracy Cai
TechNet Community Support

Pinned/saved websites in the "new tab page" disappear when restarting PC

I'm having some problems with the new tab page. I pinned 9 websites that I use on a regular basis but this morning when I went online again, the pinned websites weren't on that page any more, instead, random websites.
How do I save them ?

Hi,
Please see [https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites this] for the optimal configuration of the new tab page. If you installed any new privacy '''Extensions''', or a Windows history/privacy cleaner application, you can also try to adjust its settings.

Why is the new tabs page not loading?

My firefox is supposedly up to date but the new tabs page isn't loading nor is the icon in the corner coming up so I can turn it on.

then please try running firefox in safemode once and see if this is working as intended - maybe one of your extensions is interfering...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Where did webapp help go? there is no documentation to do with web apps in the new help pages???

hi, when i login as a partner, when i click on the help and support, the new help pages have nothing referring to web apps.... even when you search, i can find some old knowledge base pages on adobe, but why is web app help pages missing from the new help pages?
what gives?
there is topics on everything but web apps...

Where would you get that idea?
Web app's are not being dropped.
The support change over has just been done badly thats all. Pushing to get this sorted myself so stay tuned.
Web apps are not only staying but down the line will have a full revamp so you can do things like build your own custom blog with them if you wanted to. After that the ability to compile them and sell them on and a BC market place are all things that have been mentioned.
Rosey futurue for web apps!

How do I change the new tabs page from google to the thumbnail one?

I just downloaded some stuff and when I got back onto Firefox it made the home page and new tab page Google. I changed the home page back but I'm unsure of how to make the new tab page the way it is with the thumbnails. None of the articles I've read helped.

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved

I can't get to the Firefox Start Page which has menu items such as Bookmarks, toll , etc

I can't get to the Firefox Start Page which has menu items such as Bookmarks,Tools , etc.Also there is no back arrow.
== This happened ==
Every time Firefox opened

'''''"menu items such as Bookmarks,Tools , etc"''''': That's the Menu Bar; see below.
'''''"Also there is no back arrow"''''': That's on the Navigation Toolbar; see "'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars'''" below. Also see the articles under "Also see:" at the end of the instructions.
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M then release the key
''Windows'' Method 2. Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
''Windows'' Method 3. Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See:
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
'''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''

Annoying changes in the new tab page of Firefox 31

I just upgraded to Firefox 31 and I've detected two annoying changes in the new tab page.
First, the new search box, I don't need it at all because I use search engines with keywords in the address bar and I'd like to know how to remove it.
Second, I had configured the new tab page to display 42 thumbnails (6 columns and 7 rows) and now it only shows 8 thumbnails. In the about:config the settings are still as I had them but only 8 thumbnails are shown no matter what number is set.
Can anyone tell me how to solve these problems without downgrading?

You may also want to suppress the large margin at the top.
Note tha the his code should be in userContent.css and not in userChrome.css
<pre><nowiki>/* about:newtab */
@-moz-document url(about:newtab){
#newtab-margin-top {display:none!important}
#newtab-search-container {display:none!important}
}</nowiki></pre>
The customization files userContent.css (websites) and userChrome.css (user interface) are located in the chrome folder in the Firefox profile folder.
*http://kb.mozillazine.org/Editing_configuration
* Create the chrome folder (lowercase) in the <xxxxxxxx>.default profile folder if this folder doesn't exist
* Paste the code in the userContent.css file

Problem getting to the new purchased page.

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