Problem : Have Master Suite CS5 and CS6 on same PC... CS5 defaulting to CS6

I have a number of Premiere CS5 projects on my PC... I've installed a trial of Master Suite CS6 and all my CS5 projects are opening in CS6.. which I don't want.
Any suggestions on how I can have them open in CS5 again? I'd prefer to have the Premiere, After Effects and Photoshop files all open in CS5 if that is what I created them in. I've been told I can both CS5 and CS6 on the same machine without problems. Thanks for any input.

Windows file assocations are set according to the last program installed
You may go to http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US and search for a Microsoft article on how to set file--program assocations

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I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to corr

I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I have purged the cache several times and adjusted settings with no change. I also downloaded the entire suite and installed. Do I need to uninstall all of the programs before installing the suite? There is not an option to install only Bridge from the install package.

Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?

No... if you do not have CS3 installed, you will enter your CS3 serial number when asked for proof of a qualifying product... and then you will enter your different CS5 serial number... every version, new or upgrade, has a unique serial number

I have creative suite 5.5 production premium I want to upgrade to CS6 BUT i don't want a monthly plan. Can i till buy an upgrade?

I have creative suite 5.5 production premium I want to upgrade to CS6 BUT i don't want a monthly plan. Can i till buy an upgrade?

Hi Cw16,
Yes you can upgrade CS 5.5 production premium to CS 6 production premium only through online.
Creative Suite 6 may help in upgrading CS5.5 Production Premium to CS6 Production Premium.
1) Select CS6 Production Premium
2) Click "Buy"
3) Change the Version, Platform and Quantity according to your requirement.
4) Click on "Checkout"
5) Enter the Credit card details
Let me know if you need more assistance.
Thanks!
Eshant

I have Creative Suite Design and web premium 6 -with a serial number. I have reinstalled my computer

I have Creative Suite Design and web premium 6 - with a serial number. I have reinstalled my computer, AFter installing the CS6, from direct download from my Adobe, again it will not accept my serial code, and the information is: " the serial you provided is valid, but a qualifying produkt could not be found on this computer."

Pat
thank you for replying.
Yes - I have upgraded to cs6 / Creative Suite Design and web premium
It directs me to this page - Choose the product you own -
The Design web 6 is not in the provided list - SO do I have to install the earlier version first?

I keep getting download error and it does not want to download. I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.

I keep getting download error and it does not want to download. I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.

Well... what IS the error message?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

You are running an operating system that Photoshop no longer supports. Mine is mac OS X version 10.6.8. I have adobe suite CS4, and I can't get too far with that! I was trying to upgrade. Any advice?

You are running an operating system that Photoshop no longer supports. Mine is mac OS X version 10.6.8. I have adobe suite CS4, and I can't get too far with that! I was trying to upgrade. Any advice?

psynikk,
I went to that link, but to get started downloading the site says...(and I don't have CS6, or else I wouldn't be stuck in this position. Thanks though.)
Read before you download a CS6 product
You need your CS6 serial number to complete the installation.

I have creative suite 6 and can't open acrobat x pro

I have creative suite 6 and can't open acrobate x pro other applications open fine

Run the Creative Suite Cleaner Tool, reinstall. Uninstall Acrobat XI/ Reader XI on your system before you do.
Mylenium

I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????

I have a new laptop that i need to reinstall my CS5.5 onto but i brought the upgrade version, my origonal cs4 doesnt have a serial code and i cant download the CS5.5 without it...help????

If you registered CS4 then you might be able to find the serial number for it in your Adobe account online. If not, you still might be able to get someone in chat to assist you with getting it.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have an ipad 2 and it constantly buffers on I players such as itv and 4od. I have an iPhone 5 and on the same wifi it's perfectly fine yet my ipad won't play. Any ideas??

I have an ipad 2 and it constantly buffers on I players such as itv and 4od. I have an iPhone 5 and on the same wifi it's perfectly fine yet my ipad won't play. Any ideas??

Hi,
Have you tried a reset?
This solves a lot of these problems, and I'm not sure if this will work in your case, but give it a try. You hold down the sleep and home buttons at the same time. A slider will appear. Ignore it and keep holding both buttons down. After about 15 seconds the Apple logo will appear. See if that helps.
You will not lose anything on your ipad when you do a reset. (A restore is a whole other issue!)
The following link addresses your issue and offers some other possible solutions.
http://everydaylife.globalpost.com/fix-slow-streaming-ipad-27814.html
Hope this helps.

I have two iphones, personal and work. Same icloud account. Now i get my imessages on both phones. I dont want that. How do I stop it?

I have two iPhones, personal and work. Same iCloud account. I updated my work phone last night. Now I get my imessages on both phones. Incoming and outgoing. No matter which phone I use.
Help, I do not need my work phone to have my personal text.

Settings>Messages>Send & Receive...edit on each phone here.

If I have multiple apple devices and use the same iCloud login on them, shouldn't apple give us more iCloud storage for each device

If I have multiple apple devices and use the same iCloud login on them, shouldn't apple give us more iCloud storage for each device

Welcome to Apple Support Communities
No. Apple only offers 5 GB of free iCloud storage for all your devices, no matter how many you have got. If you need more iCloud storage, purchase storage.

HT203200 I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help?

I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I downloaded the newest version of firefox. Now I just keep getting a mesage to restart my computer. I have restatrted numerous times and keep getting same message. Any suggestions

I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit

Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
''If you think it might be in the Recycle Bin:''
First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
Now look for C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles or some part of that path, or your actual profile folder, which would have had a semi-random name, typically ending with default, or the bookmarkbackups folder, which is the ultimate prize.
''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles
By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
In particular, a bookmarkbackups folder would be a wonderful thing to be able to recover.
Hopefully one of these methods will work for you.

CS3 problems with Master suite Dreamweaver CS3

Hi all, I've just activated my new CS3 master suite and there are a few problems so far. I cannot make dreamweaver my default
program for editing html files of any kind. I cannot also select any cs3 program as a default program for any file. I am using windows 7. I also cannot add the software package to my netbook as it keeps asking for the disc and I do not have a disc drive in the netbook. I have tried copying the
installation files onto a memory stick but I still cannot activate the CS3 on my netbook?
Any advice appreciated

Hi Bob, unbelievable this is!
This is where I am now - I found out from Adobe that these 2 licences we fake keys so after I picked my jaw up from the floor I contacted customer services at Adobe and asked them to take action against this seller and they have told me I will receive an email soon with an update. To be honest they didn't seem that bothered so i don't know if they will do anything. I should have seen the signs really because the seller has a PO Box and that is usually suspicious.
Anyway I contacted the seller and told them that they had sold me an en illegal software package and demanded a refund. I then contacted my credit card company and blocked the transaction with them. As soon as I got off the phone from the CC company (10 mins ago) I checked my email and I had a reply from the seller, here it is .....
"the keys i sent you over the email are for trial only, since the real keys are on the way in the mail.
i did not send you your keys since i do not keep keys once i mail them out.
have fully refunded in any case for the trouble, take care Steve and have a nice day"
Now I don't know who Steve is because it certainly isn't my name so maybe this guy has this standard message on his clipboard for all of the refunds he has to issue. I don't think the line about a trial key sounds very likely but I am no expert with Adobe products so maybe you could shed some light on this.
At least I got my refund so now all I have to do is make my mind up what to buy from here in but I will make sure it is from a company I have heard of

Problem : Have Master Suite CS5 and CS6 on same PC... CS5 defaulting to CS6

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