Problem hearing CD while importing. all volumes have been checked.

I can't hear a CD when it's importing, although all the volumes have been checked. Apple says go to itunes preferences/advanced/importing but there is no "importing" on "advanced" drop-down menu. What settings do I need to have to hear while importing?

To Apple Discussions!
Try repairing permissions and then restart your computer afterwards.
Instead of using compressed air, use a CD/DVD cleaning disc.
Spinning on head 4 times instead of turning in circles should work also.

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