Problem: Hotsync error message "The connection between your device and the desktop could not be establisthed."

When I Hotsync Bluetooth connection is successful, then in step 2, "Connecting with the desktop" Hotsync errors out with message "The connection between your device and the desktop could not be establisthed.  Please check your setup and try again."
Bluetooth configuration inticates Bluetooth serial port COM Port is set to COM3
Hotsync setup: when I click "Local" tab I get error message "The selected port, COM5, is not available at this time.  HotSync Manager will open the port when it becomes available."
Hotsync setup > "Local" tab > Serial Port dropdown shows only COM4.  I cannot change it to anything else.
Note: I can send files to PC using Bluetooth just fine; error only occurs when I Hotsync using Bluetooth connection.
Tried rebooting both laptop and Palm TX.  Still can't Hotsync.
Operating system: Windows XP Pro
Post relates to: Palm TX

You are not the only one having this problem. I have REPEATEDLY tried to bluetooth sync with my new toshiba windows 7
Palm 6.2.2 to no avail. I have tried every bluetooth device they suggest and every "fix" or "solution" that has been offered here and in on line chat with a Palm tech. No dice! I even took my computer and all components to a tech. He worked on it for 5 hours. Every once in a while for no apparent reason it will magically sync, but never consistently. Using 32bit on my husband's computer with Vista, and the docking cradle still works so I have my data. A few others have apparently had success with this problem but I think it is an accident that it works for them when it does. Otherwise it would work for everyone. We have read everything we can find and spent literally hours and hours and hours.
I am now in the process of trying to import/export to Outlook and plan to upgrade to another device like iPhone or blackberry that will sync data with Outlook. My Palm TX also has not been able to successfully sync with that although, as I said earlier, it syncs with Palm Desktop. Good luck with your's.

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