Problem: I bought Logic Studio 8, then the Logic Pro 9 Update, and now lost

Question

I can't start Logic, after...
- I had a running Logic Pro 9 system, that I installed with an upgrade to my bought Logic Studio 8. Ok, back then.
- Then I did a big mistake: I have thrown away (because I did not think it was necessary to keep) the manual and the CD of Logic Studio 8. So I lost the Serial number, which was printed in the manual, and I lost the CD too.
- Back then, that was not a problem, because I had a running system.
- Now I tried to install on a second machine, and I could not. I ordered a new serial number, and I received it from Apple support. But it looks like I have received some Logic Studio number and in the mail they don't say which version. Since it is called Logic Studio, I assume the serial is for version 8. But I can't install that because I lost the version 8 CD too...
- So I now need a new Logic Studio version 8 CD ? I tried to order that by fax (the same support number that also sent me the serial), but no response from Apple.
- Now I have moved my main machine to another Mac Pro (Firewire Transfer) and now I must also enter the serial number and none of the ones that I have works.
I feel like Apple should provide me a complete set of Logic Pro 9, CD and serial. This would make my life easy again. I would also cover the expenses.
What shall I do?
Who can I contact?
Btw: it seems to be really hard to get Logic support. Apple is a big company...

Answer 1

Marky Goldstein wrote:
I feel like Apple should provide me a complete set of Logic Pro 9, CD and serial. I would also cover the expenses.
So that's settled then. Move on over to the Apple Store. A complete set of Logic Pro 9, CD and serial comes at 499.-
If you have proof of purchase of L8, it might be less, but that would imply you haven't thrown that away too.
Christian