Problem - I can import from mailbox but not scan directly into PDF

Hi guys,
I hope you can help.
I have a Xerox 7132 printer/scanner/copier which has been set up and working on a small office network for a while now. Recently two users of four have found they can no longer scan directly into Acrobat Standard 9 from the application. (The other two are fine and can do everything as before. One is using Acrobat Standard 9 and the other Pro X).The two who have the problem are able to scan to email. They can also scan (from the scanner) to a mail box. However if they stay at their machines and using Acrobat choose to create PDF - scan etc. etc. and then choose to hide native menu, when they click scan an error pops up which simply says - 'PARAMETER'. Not Bad parameter or anything else, just the one word - PARAMETER.
I found a few bits and pieces on 'Bad Parameter' which state the fix as selecting the scanner. In this case the scanner is selected - 'Xerox Network Scanner'.
I can ping and find the scanner. I can print to it. I can scan into a mailbox. I just lost functionality to print direct from the Acrobat Standard 9. I have to first  scan the item into a mailbox, and then import it into Acrobat.
I'm running XP Pro SP3.
Acrobat is version 9.5.2 and it is fully updated.
Any ideas?
Thanks.

I can't tell you why the 3G isn't recognized by FCP and I have no way to test whether it's normal since I don't have access to that model. But just to suggest that you use Image Capture to bring the clips  into your computer and then import those into FCP. An extra step, but FWIW, that's the workflow I use for the 4S – even though it appears in the import window.
As for your missing Desktop listing, I have experienced that and as I recall I trashed preferences and it reappeared. BTW, I assume shows properly in your Finder sidebar?
Russ

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