Problem: I just get a validation screen endlessly coming up when trying to open cc apps - pls help!

I can't open any adobe cc products - I just get a validation screen endlessly coming up.
Tride technical help, but they couldn't help, tried all this but no use:
Sanjay kumar: Hello. Welcome to Adobe Technical Support.
Sanjay kumar: Hi Emma!
Emma Batley: please can you help - I can't open any adobe cc products - I just get a validation screen endlessly coming up
Sanjay kumar: I understand that you are unable to launch any of the applications because it stucks at Validation screen, is thiis correct?
Emma Batley: Yes
Sanjay kumar: We are really sorry about that.
Sanjay kumar: Thank you for confirming.,
Sanjay kumar: I will be glad to check and assist you,
Sanjay kumar: May I please know if the applications was working fine before?
Emma Batley: Yes, until a day or so ago - since then I've uninstalled & reinstalled, but no use.
Sanjay kumar: Thank you for confirming.
Sanjay kumar: Could you please let me know once you re-installed the applications aren't open?
Emma Batley: at one point I even got a window saying "Your trial has expired" but I am a cc member...
Sanjay kumar: Thank you for confirming.,
Emma Batley: The apps do not open at all
Sanjay kumar: Emma, please try to launch any of the Creative Cloud application and let me know when you see Trial Expired page,
Emma Batley: Just window open/closing saying Validating licence
Emma Batley: I have to quit Adobe Installation Manager to stop it
Sanjay kumar: Thank you for confirming.
Sanjay kumar: May I please know if you are in corporate (office) network?
Emma Batley: no, at home
Sanjay kumar: Thank you.
Sanjay kumar: Please follow below instructions to check on this
Sanjay kumar: Please open Finder, then click on Go > Go To Folder
Sanjay kumar: Then type /etc
Sanjay kumar: Let me know once you are in ETC folder.
Emma Batley: /etc now
Sanjay kumar: Please open Hosts file and let me know.
Emma Batley: this is what it says:
Emma Batley:
Emma Batley: ## # Host Database # # localhost is used to configure the loopback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost fe80::1%lo0 localhost
Sanjay kumar: Thank you.
Emma Batley: ok, what next?
Sanjay kumar: The Host file is correct.
Sanjay kumar: Please allow me a moment.
Emma Batley: ok, i'll wait
Sanjay kumar: Thank you for staying online.
Sanjay kumar: May I know do you have the Creative Cloud Desktop Application installed in the computer?
Emma Batley: yes
Sanjay kumar: Okay. Please launch the Creative Cloud Desktop Application .
Emma Batley: ok, it's open
Sanjay kumar: Please sign in and let me know
Emma Batley: I have been signed in
Sanjay kumar: Thank you.
Sanjay kumar: Please click on Gear Icon and sleect "Preferences"
Sanjay kumar: Then under  "Preferences", window click on Account and click on Sign out
Sanjay kumar: Let me know once you signed out of Creative Cloud Desktop.
Emma Batley: I've signed out
Sanjay kumar: Thank you
Sanjay kumar: Please sign in back using your Adobe ID:
Emma Batley: ok, i've done that
Sanjay kumar: Thank you
Sanjay kumar: Now please try to launch Creative Cloud application such as Photoshop and let me know if it is working.
Emma Batley: no, like said I just get a window saying Validating Software Licence opening & closing endlessly until I quit Application Manager
Sanjay kumar: Thank you for confirming.
Sanjay kumar: Please click on Apple Icon and select "System Preferences"
Sanjay kumar: Under  "System Preferences", please click on Network
Emma Batley: ok, done
Sanjay kumar: Under Network, click on Advanced and then in the next window click on Proxies
Sanjay kumar: Please check if any of the options are checked.
Sanjay kumar: May I please know the status?
Emma Batley: just at the bottom Use Passive FTP Mode and this: *.local, 169.254/16 under Bypass proxy settings
Emma Batley: nothing ticked in box "Select a protocol..."
Sanjay kumar: Please uncheck "Use Passive FTP Mode"
Sanjay kumar: Let me know once you are done with this.
Emma Batley: done
Sanjay kumar: Thank you.
Sanjay kumar: Now please try to launch any of the Creative Cloud application such as Photoshop and let me know if it is working fine.,
Emma Batley: No, same as before
Sanjay kumar: Thank you for confirming.
Sanjay kumar: Is it says as Validating Software License and remains in same window?
Emma Batley: the window opens/shuts/opens/shuts etc
Sanjay kumar: Thank you for confirming.
Sanjay kumar: I wish I could help you with that issue but we (chat support) handles issues with Installation, Download and  first Launch of the Adobe products CS6 and CC version.
Sanjay kumar: In this case, you need to contact to our product specialist team, via phone they will be able to help you better. 
Sanjay kumar: Please give me a moment while I provide you the phone number for further assistance.  3
Sanjay kumar: Here is the link to get the contact number:http://www.adobe.com/uk/aboutadobe/contact.html

Hi Emma,
Did you manage to find a solution for this? We are in NZ and having the same issue across out network of agency computers... Our IT supports answer is to overhaul the machines (at a huge cost!) but we're not even sure this is going to work... a bit ridiculous that you pay for a product you can't use properly and then have to pay for someone to fix it, which even then, might not work!
If you haven't found a solution, we did find a way around the vaildation for Photoshop, Indesign, Illustrator and Bridge. At the validation screen if you click on the text to sign in as another user, it takes you to another screen. Resign in as the same user (yourself) and then it should let you access these programmes. Although you have to do it everytime you open it. Unfortunately we can't get it to work at all for Acrobat, it lasts about 2 seconds and then automatically quits.
Cheers,
Alaina

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