Problem import data blackberry dekstop manager from 8900 to Z30

Hi,
My old bb is model 8900.
I have update bb dekstop manager 7 & try to switch data from bb 8900 to Z30 but it failed.
Then I try to downgrade version dekstop manager but it also fail to import data to my new bb.
The dekstop manager cannot connected with my bb & hang..
Please help me!
Solved!
Go to Solution.

Hi and Welcome to the Community!
The Desktop Software is not capable of working with the new BB10 devices...you must use LINK:
http://us.blackberry.com/support/transferring-to-bb10-device.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    E Touching containing page failed: /content/Geo-4/en_US/women/shirts_0
    E Touching containing page failed: /content/Geo-4/en_US/women/shorts_0
    E Touching containing page failed: /content/Geo-4/en_US/women/pants_0
    E Touching containing page failed: /content/Geo-4/en_US/women/coats_0
    E Touching containing page failed: /content/Geo-4/en_US/equipment
    E Touching containing page failed: /content/Geo-4/en_US/equipment/hiking
       3. Looking at the /author/crx-quickstart/logs/error.log, I see:
    .... POST /libs/commerce/content/import.html HTTP/1.1] com.adobe.cq.commerce.hybris.impl.HybrisConnectionImpl execute: received response from hybris in [25ms] with status [200] 
    .... POST /libs/commerce/content/import.html HTTP/1.1] com.adobe.cq.commerce.hybris.impl.HybrisConnectionImpl execute: sending command [GetProductCommand] to hybris: [https://localhost:9002/ws410/rest/catalogs/outdoors/catalogversions/Staged/products/94357. 1-XL?variantproduct_attributes=picture%2Csummary%2CvariantProduct%2CpriceRow%2CvariantAttribute%2Cdescription%2Cname%2CbaseProduct%2Ccode%2Ceurope1Prices]
    .... POST /libs/commerce/content/import.html HTTP/1.1] com.adobe.cq.commerce.hybris.impl.HybrisConnectionImpl execute: received response from hybris in [24ms] with status [200]
    .... POST /libs/commerce/content/import.html HTTP/1.1] com.adobe.cq.commerce.hybris.impl.HybrisConnectionImpl execute: sending command [GetProductCommand] to hybris: [https://localhost:9002/ws410/rest/catalogs/outdoors/catalogversions/Staged/products/94357. 1-XXL?variantproduct_attributes=picture%2Csummary%2CvariantProduct%2CpriceRow%2CvariantAtt ribute%2Cdescription%2Cname%2CbaseProduct%2Ccode%2Ceurope1Prices]
    .... com.adobe.cq.commerce.hybris.internal.HybrisController.hybris ERROR [hybrisHTTP7] [DefaultWsUtilService] Attribute Selector API: Dynamically configured attribute: "variantProduct" is not recognized for node: "de.hybris.platform.variants.dto.VariantProductDTO" that was matched using qualifier: "variantProduct" at level: 0
    .... com.adobe.cq.commerce.hybris.internal.HybrisController.hybris ERROR [hybrisHTTP7] [DefaultWsUtilService] Attribute Selector API: Dynamically configured attribute: "priceRow" is not recognizedfor node: "de.hybris.platform.variants.dto.VariantProductDTO" that was matched using qualifier: "variantProduct" at level: 0
    .... com.adobe.cq.commerce.hybris.internal.HybrisController.hybris ERROR [hybrisHTTP7] [DefaultWsUtilService] Attribute Selector API: Dynamically configured attribute: "variantAttribute" is not recognized for node: "de.hybris.platform.variants.dto.VariantProductDTO" that was matched using qualifier: "variantProduct" at level: 0
    ... - the above messages repeat several times for variantProduct, priceRow, and variantAttribute
    ================
    So, the questions I have are:
       1. Do I need to configure anything before the import?
       2. Does the site in CQ we import to need to have a specific structure before we trigger the import? The Geometrixx Outdoors site has several chapters - men, women, equipment, etc.
       3. Any additional suggestions or pointers you may have regarding the import process.
    Thanks in advance for your help.

    Houston,
    You have to tell LR what you want to do with photos already existing in your catalog:
    Beat

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