Problem importing Help topics from FrontPage into RoboHelp

Hi there,
This is my first time here.
I am a tech. writer in my first job (I've been here a couple
of weeks).
My company has just purchsed RoboHelp, and wants to import
it's Help topics from FrontPage (which I know nothing about) into
RoboHelp (which I know a teeny bit about).
I know the other tech writer here tried to import the topics,
and had R.H. continually crash.
I am the only tech. writer here for the week (aaaggghh! lol),
and I need to know how to fix this problem.
Please, when you respond, imagine that you are taling to a
first grader , and keep the instuctions simple.
Thanks in advance,
Leigh-Anne

Hi Leigh-Anne. First off don't woory about being on your own.
We'll all been there at some point and come out the other side.
Rick asked you whether you had the project on a network
because this is the cause of so many RH problems. The underlaying
Access DB in RH doesn't work at all well there. It is highly
recommended that you work on your local PC and back up to a network
each night. You say there are two of you. If you are using the
RoboSource control features of RHX5 then you can have the project
on a network but the actual source files must be stored and changed
on your PCs.
You could try creating a new RH project and import the
FrontPage topics a few at a time. If this works, try a few more
into the RH project. Repeat this until you hit the problem. Once
you do, import the topics one at a time until you hit the problem.
This will identify the offending topic - if indeed the problem is
in a topic! Once you're there, try creating a new topic and cut and
paste the old topic's elements into the new topic. It's all a
process of elimination I'm afraid.
Try this and come back to the forum with any further problems
you find.

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