Problem importing particular CDs into I-Tunes

Hello all.... I regularly import CDs into my itunes and usually have no problems. However, when I try to import Biffy Clyro's "Puzzle" CD and Paramore's "Riot" CD it takes a couple of hours for them to import, when it usually takes only 5 mins or so. After they are imported, playback is scratchy and distorted. Does anyone have any ideas of why this is happening? They are not enhanced CDs and I see nothing on their packaging about copy protection. I update itunes whenever I'm asked to and this has been happening for months. Im using Windows 7. Thanks for any help

No, unfortunately I don't think we have the same issue. The CD's that I put into my drive that don't work are professionally made CD's from a major label, not burned CD's. The drive does everything it is supposed to do (such as burn CD's) but for these 5 or 6 certain CD's that I have it gets about 5 seconds into the first song and quits. The drive disappears from My Computer and I have to Reboot the computer. Once I have done that the drive reappears.
I do think that I might just have to break down and try to call Sony directly. I have a sneaking suspicion though that I will get lost in a endless maize of "Press 3 for help with your drive" "were sorry all of our representatives are busy now" "your estimated wait time is 5... hours" and so on and so forth. Thank you for the reply's,
Ryan

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