Problem importing video to MY Book external. Video freezes-Drive disappears

New Western Digital My Book 320. Formatted and partitioned Mac OS Extended. When importing, video on import window will freeze, then catch up. After a few times of doing this during import... the external drive will disappear and I'll get an error message saying drive disconnected improperly. Geek at Best Buy thought I had a bad drive, but now the replacement doing it. No problem importing to my internal drive.
I suppose I could import to internal, then move to external, but that kinda defeats the purpose.
Any help appreciated. Thanks.
David

It sounds like you are doing everything right. I can only say it is working for me.
I currently capture to a Western Digital 1TB MyBook Studio Edition over Firewire 800. It works great for both DV and AVCHD, although AVCHD is not in real time.
Before that, I captured DV to a Western Digital MyBook 500GB over firewire 400.
Some random things to try:
1) Are you at version 7.1.1 (and run Disk Utility/Repair Permissions after the upgrade)?
2) Are you running Time Machine? Is it kicking off during your capture?
3) Are you running an AntiVirus Program?
4) What camera do you have? Some Canons are known for not playing nice with other Firewire Devices.

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The problem didn't turn out to be as complicated as I had thought. The process I described above ended up working fine, and I'll explain how. And this is a cool workaround, because the AppleCare helpers told me that they didn't think it would work (FCP P2 import is only supported straight from the P2 card/viewer or the camera).
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Can I connect an external video camera to a mac book pro for viewing live video so I don't have to use the little screen on the camera?

Shadow30 wrote:
Can I connect an external video camera to a mac book pro for viewing live video so I don't have to use the little screen on the camera?
• Only if your video camera supports it. Depending on how your camera works, you may need to add preview software to your Mac to use this feature.
• Alternatively, your camera may also be able to record directly into your Mac while you are monitoring the Mac's display.
• If you are using a consumer camcorder that supports HDMI monitoring, a small HDTV might be an simpler solution than your Mac. For an example of how this is done, see http://youtu.be/GVpSkZD6qE4.
• The retailer who sold you your video camera may have other suggestions.
• If you need more professional results, an external preview monitor will offer more capability on compatible cameras.
Message was edited by: EZ Jim
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