Problem in account
I have a problem when i load the programs a window appears and asks me review the introduction of visa information. Note that all information inputted is correct.
This user exit is called only when you create the billing document. It is not called when you change billing document. But you need to populate not editable field anyways. Therefore it can be populated at create time. You can also use user exit USEREXIT_ACCOUNT_PREP_KOMPCV to populate account assignment group.
Similar Messages
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I have problem with account that i can't make update or buy from app store
There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
Please help me to fixe this problem as soon possible
Hany hassan
0096597617317
0096596677186
Thank youYou need to Contact iTunes Support...
Apple Support iTunes Store Contact Us -
Is Verizon unwilling or unable to fix problem with Account Owner(s)
A forum or Google search reveals several customers unhappy with how Verizon treats the account owners... count me as one. I'm sure there are many more customers who were equally unhappy but just accept Verizon's incompetence and complete the unnecessary gymnastics of un-registering accounts and then re-registering with a new username.
PROBLEM:
There are numerous scenarios that can cause a My Verizon account to have the Account Owner be listed with an incorrect telephone number. In my case, I had an account with AT&T and 3 additional numbers associated. As each account expired, I transferred the numbers to Verizon. The first account transferred was my 14yr old son. I registered a My Verizon account for management (my name & my userid) and eventually added the additional numbers, however, the Account Owner's phone number is listed as my son's cell.
Over the past 2 years (since I migrated to Verizon), I've had small problems with account notifications and other information being text to my son's cell. I've called numerous times and customer service says it's corrected, but eventually the problems return. Recently, I upgraded my phone and started using some new services like Backup Assistant and the fact that the Account Owner is associated with an incorrect number has caused even more trouble.
I simply want to keep my existing username for My Verizon and correct the cell phone number associated as the Account Owner. This should be extremely simple.
VERIZON'S SOLUTION:
"We can't do it". "Our systems don't allow us to make this change".
The Customer Service Department (or Lack of Customer Service Department) tells me that since they can't or are unwilling to do the necessary changes, their only solution is to force their customer to do their work. They will un-register the account and I can register again. There is no concern for the preferences of an existing customer (almost 3 years); there is no concern for the inconvenience caused to an existing customer who spends hundreds of dollars each month and thousands of dollars each year (I currently have 2 separate accounts with Verizon, 4 phones on my problem account and 4 phones on another for a total of 8 phones with data plans... do the math); there is no concern that I will now have to use a completely different username one that is no longer uniform with my other accounts; there is no concern that I will have to change any and all services that reference My Verizon. Quite simply... Verizon Wireless shows their Account Owners that they have no concern for us.
PROPER SOLUTION:
I have almost 25 years of Information Technology experience and over 3 years working with Call Centers (similar to Verizon's Customer Service), which explains in part why I find this so frustrating... the fix for this is SIMPLE!!! The real problem is that Verizon simply doesn't care enough to fix it because we are existing customers and not new customers.
Without going into specifics (nor could I since I don't have access to their systems), data for the My Verizon portal is contained within modifiable databases. These relational databases will be tied to other systems and other databases, but a modification of this type would just require that the portal be allowed to make the update to the appropriate field(s) within the appropriate database(s). If direct access is not attainable because of their design, it is still not too difficult to write an additional process to accommodate this change. These types of things are done everyday.
More importantly, even if Verizon was unable or unwilling to make these programming changes... I have no doubt that if Customer Service has an escalation process to their I.T. Department that a programmer with access to the application(s) and/or database(s) could easily make the change directly and almost immediately.
CONCLUSION:
Until now, my experience with Verizon has been mostly positive even to the point of recommending the carrier to friends and family. I've found their coverage area to meet my needs and the data speeds to be more than satisfactory. However, Verizon needs to remember that cellular service has essentially become a commodity and that customer retention is often based on other things than simply providing dial tone. With a monthly cell phone expense that rivals a car payment, I would think that Verizon would be more than willing to accommodate such a simple request to maintain a satisfied customer.
If you too are one of the many customers having issue with modifying the Account Owner, just resolve yourself that it appears Verizon is unwilling to make the simple correction to the My Verizon portal to satisfy our request.I'm not 100% sure that I follow your reasoning, so please correct me if I misstate your opinions. I've numbered them so it will be easier to identify any mistakes I make.
1. Not allowing a user, customer service representative, or any Verizon representative to change the cell phone number associated with the Account Owner to another cell phone number on the same account is a security risk.
I'm not suggesting that I be allowed to change the name, social security number, or any other pertinent details related to establishing the original account. All the information pertaining to who is responsible for the bill remains the same with the single exception that the current associated cell phone number be changed to another number already listed on the account. In what possible manner is this a security risk? Frankly if the ability was enabled and someone either by mistake or incompetence made such a change the impact would simply be what I'm currently experiencing (inconvenience). Since in this hypothetical situation the ability to change this value is enabled, the "inconvenience" would easily be re-mediated by returning the value to its original state.
Furthermore, if there is some "security risk" that I'm over looking then an organization that is concerned about providing quality customer service would create procedures to accommodate customer requests and meet security requirements. Let's use a bank (with an obvious security vulnerability) and debit cards as an example. If I lose my debit card, I cannot go to my computer and print out a temporary debit card (very user friendly, but not secure). Some banks will allow you to go online and cancel the lost debit card while requesting a new one to be mailed to the address you have on file (user friendly and mostly secure). To solve this same problem at other banks might require you to go into the office and sign a form cancelling the lost debit card and confirming the address to mail you a new one (less user friendly, but highly secure). The Verizon equivalent, is me requesting that I add an existing bank account to my online banking and being told "We can't do it". However, because the bank cares so much about keeping me as a customer... they will delete my account, allow me to create another, possibly losing my historical data, have me change my username that I've been using for years, spend time adding all my online bill payments... all for the pleasure of staying their customer and getting to use their services as they should have been designed.
2. Making a software change that would allow users or CSR's to associate a different cell phone number on the account to the current Account Owner would be difficult and require downtime.
You give some time expounding this thought and I'm unaware of your web, application, and/or database experience... but I will try to address your concerns later. However, let's assume that you are correct and these changes will be difficult ("taking weeks to months"). The purpose of my post was whether Verizon was unwilling or unable to accommodate this customer request. You seem to be agreeing that Verizon is unwilling to make these changes, or at the very least, feel that Verizon has decided that the time and expense involved is of more importance than correcting an issue impacting their customers. I personally find the later equally disheartening as this has been an issue for many customers (you yourself mention experiencing the problem) and has been well documented through previous forum and Internet posts. Even by your estimations, if they had taken previous customer complaints seriously... this would have been fixed by now. Once again it seems the obvious answer is that Verizon may not consider customer service as an important factor as I do.
As far as your technology issues, I agree that more than a web page change would be required. I do take issue with comparing the change of a distributed application (operating system) that must be designed to support enumerable hardware components to the work required to makes changes to a web portal with a back-end in-house database. You could write an entire book detailing the differences between these two scenarios as they have very little in common, but I'll try to keep it focused to your points.
Coding
Coding an Operating System that must run on literally a multitude of hardware configurations and support an unending diversity of applications is an incredible endeavor and really never a finished product. Changes to an OS are constantly being made and the developers must consider hardware and software that they are not intimately familiar and occasionally even deal with 3rd parties to facilitate changes.
The change I'm advocating has a web component which would be replicated throughout their web server topology, however, these are items that Verizon's developers deal with routinely (if not daily). There are a very limited number of 3rd party concerns (a few different browsers, IE, Chrome, Mozilla & a disparate platforms such as PC, tablet, phone). A little research in the benefits of web portals (and cloud computing) verses distributed applications will clearly outline the drastic differences. A simple illustrative question (though maybe not a completely fair analogy) is how many people do you know who can code an operating system and how many people get on GoDaddy and create their own web pages. I'm not trying to insinuate that anyone who knows a little HTML can make the web portal changes, however, this isn't a difficult project for an experienced developer.
The bigger issues and ones that I alluded to in my original post are the changes that would be required to Verizon's back-end databases. The changes that would need to be made mostly likely involve multiple databases and assuming they are using a typical relational database design might require changes to key fields, adding new databases/tables, and exhaustive integrity checks. This isn't something that an average user could sit down and accomplish in an hour, however, these are simply the routine day-to-day duties of any professional database developer.
Again I reiterate... this change simply involves allowing someone (either a user, CSR, or other Verizon agent) to readily change an index record or records that correlates Account Owner to cell phone number. In terms of database management this should be simple.
Debugging & Deployment
The debugging/testing of changes made to an Operating System are amazingly complex for all the aforementioned reasons. The deployment of such changes is even more complex in that you've got to develop the mechanism to push these changes out to the entirety of the user community. I'll address deployment (or as you said dispersal) of this change because it's the easiest... quite simply there isn't one. The benefit of having a centralized web portal like My Verizon is that users come to you, not the other way around, and any change made will immediately be accessible by the user community. There is a deployment aspect in that My Verizon doesn't exist on a single web server, but again this is just the typical topology for a portal of this size and not relevant to our discussion. Debugging/Testing is an important aspect of any change and certainly Verizon has this methodology in place, however, I'll reiterate that this change should not be complex and shouldn't require extensive testing. We've also already discussed the fact that any debugging/testing only has to take place on a limited number of platforms.
Downtime
If adding the ability to change the relationship of the Account Owner to an associated cell phone number requires any downtime... the person responsible for Verizon's Development, Beta, and Production environments should be fired. There is simply no way this is even a possible concern. I've dealt with many companies with far less resources than Verizon and I assure you that changes of this nature would never require down time. I'm sure they have staff in place whose sole responsibility is to work on their continuity plan. This is a non issue.
Other Carriers
You can't possibly know how all carriers operate, though you may have some past experience with other companies. I would contend (and maybe I'm too optimistic) that a company with a focus on customer satisfaction when made aware of complaints and/or limitations in their service would seek to rectify the issue. It's quite possible that whatever other company you are referencing has fixed this issue if indeed it was similar... especially since I've hopefully bolstered my opinion that the resolution is not overly complicated.
Would you mind telling me if you deleted your 2 original comments to my post before I had an opportunity to answer? The reason I ask is that last night another user (jimfitzgerald) had posted a comment and I replied. He later posted a 2nd comment and while writing my response... all the posts were removed (his 2 posts, my reply, and your 2 posts). I'm curious if this was just a user withdrawal (though I really wish my response had remained in the thread), if there was some sort of technical issue with these forums last night, or if my response was deleted for cause by Verizon or other admin. Thanks! -
Problems with accounting integration cProjects
Dear Sirs,
I have some problems with accounting integration between my cProjects 3.10 and my ECC 5.0 system. I have followed the steps in the configuration guide as good I as can. However when I create a project, and go the accounting tab I get the following error:
The project is unknown in Accounting
Message no.
DPR_FIN_GECCO006
Diagnosis
Etc..
In the Cockpit for Controlling Integration I can see the following error at the time the project is created, and a new similar error is created when the status is set to released replicated.
No company code could be determined. Message No IAOM_CPROJECTS001.
In this message there is a reference to the fact that the company code can be set in the assigned model order for CPR1. I have created such a model order with a reference to company code 0100 for CPR1. However this does not seem to do the job.
I seem to be stuck, as I have tried every possible and unpossible lead to get any further. Any input for someone with the knowhow is highly appreciated.
Best regards,
Jørgen RuudHello Jørgen,
It sounds strange, normally after create a model order and assigned to the scenario CPR1, then the determination of company code should work.
logic: CPR1 -> model order -> company code
Would you please try the note 875275, if it can help.
In case that it does not help, you can eithter use the Badi method to set it hardly, or create a customer message to let SAP check it.
name of Badi DPR_FIN_GECCO_ATTR
code like following:
ls_attribute-data_element = space.
ls_attribute-value = '1000'.
ls_attribute-field_name_orext = 'BUKRS'.
ls_attribute-fldname_receiver = space.
ls_attribute-struc_name_copa = space.
ls_attribute-field_name_copa = space.
ls_attribute-ext_attr_name = space.
ls_attribute-ext_attr_value = space.
INSERT ls_attribute INTO TABLE ct_attributes.
regards!
Zhenbo -
Problem with Account determination
Hi all.
I have a problem with account determination when I change some data in Tcode VKOA.
For example:
I made changes in VKOA to determine G/L account 0000523201 and it worked it.
But in the account document the account that is displayed is different (0000501000) and I don´t know why.
I checked the Analysis Account Determination in VF03 and the system found the correct account in the access sequence, but I realized that there is a second line with the message G/L account in document 0000501000 . Where do I determine this account, or how Can I fix it ?
Thanks for any help.
RenatoHi reanto
Check in VKOA all the G/L accounts for all the respective account keys. Also check wheather any provisional G/L account have been maintained or not. for any account key
Also check wheather twice if you have maintained for the same account key different G/L accounts
Regards
Srinath -
Can some one help me sort problem with Facebook app in settings. When I use app message says problem finding account re-enter password after doing this message says unable to connect to server. I have no problem using Facebook app on home pages.
maybe just a temporary issue with service. Should be working now.
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I gift app for friend Order mgwl7jgk9 my friends can' t receive email gift app. Please check problem my account.
I want refund all item because i gift again all item method vie print gift my self and all itemYou are NOT addressing Apple here at all.
AGAIN:
We are all itunes users just like you.
We can check nothing.
You need to contact itunes support.
http://www.apple.com/support/contact/" -
Login in problems with accounts
I'm having major problems with my icloud and imessages accounts since updating from Mountain Lion to Mavericks. While I was using Mountain Lion, both accounts were linked up to my icloud.com email and NEVER experianced any problems. Then when I updated to Mavericks for some unknown reason it linked itself to my Gmail email account, which was always enlisted as a secondary email account. Now I cannot sign into my icloud (not the email account itself) because it continues to ask for me to enter a password of which it saids is incorrect. And then theres imessages - on both my iMac and iPhone, my contacts can't send me imessages nore use facetime. On there end for imessages it saids "iMessages Need to be Enable" (which under my settings it is), and for facetime it said "I'm unavailavle". After checking my online status with facetime it does indeed say I'm offline but when I try to change it to available by selecting it, it quickly closes; leaving me offline.
I really don't want happened and have no clue what to do. The whole thing went screwy after changing to Mavericks - quite frankly I'd rather Mountain Lion back, apart from having my accounts back to my icloud accout then my gmail and having my facetime and imessages working again.System Preferences/iCloud - try signing out and then sign back in. I'd also try setting up your Messages account in Internet Accounts again.
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Application to iBooks problem: iTunes account already used for apps
Hi,
I work at a publishing company, where we have an iTunes Connect account we use to sell apps to the appstore. I'm trying to use this same account to distribute iBooks as well. So I go to the application portal at https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wo/7.0.0.9.7.3.1
where it says you can submit multiple different media type using the same accoutn as long as you apply seperately for each. I choose Books from the dropdown, then fill in my First/Last name, AppleID, and password, check the box to agree, and then I get the following error:
"The iTunes Store account entered has already applied to distribute Apps on the iTunes Store. To continue with this application, you must enter a different iTunes account."
I don't understand this as it seems to contradict the other information about being able to sell multiple media types with one account. Am I supposed to make a new AppleID? A new iTunes account? What do I need to do to sell iBooks?
please help!
many thanksI have registered with iBooks, but will also need to sign up to sell Apps really soon. Posts in the thread confuse me a lot, since they are mixed to the point of being mutally exclusive.
So do I really need a separate TIN/EIN and company or what?
I mean Apple is quite specific that I'll need another Apple ID for every time of content
"If you currently have an iTunes Connect account to sell another media type, you cannot create a second iTunes Connect account with the same Apple ID. You’ll need to set up a new Apple ID and use it to complete a separate book application."
But - really will Apple flag a mistake for using same legal address, company name and etc?
Still hope @sfomel is right and/or I'll be lucky not to face all the above mentioned problems.
Will definitely post here to tell how it went. In the mean time I suggest using that e-mail [email protected]
I did hear back from them. -
Q10 Serious problem-Edit account-Not all the Connections were closed in the alloted time.
hello, when my Q10 work account isn't responding ,its ask me to "tap for more info" , i go to "System Setting" - Accounts --Set up email --select my work account email address (show "Not Connected) -- "Edit Account" -Configure the account settings for- always in red font : -Not All Connections were closed in the alloted time. no matter how I change server address, port and smtp server address , SSL..etc..finally solve is to keep delete my work email account and re-install. this is happen on my own work email address account. i have another recruit email work account with same company domain name. but never have this problem. hotmail, yahoo doesnt happen also. may anyone can help ? or only solution is to keep delete and re-install. fyi., this is my second Q10 used 4 mths back. 2st Q10 doesnt happen for all work and personal mail account.Thanks alot.
hello, when my Q10 work account isn't responding ,its ask me to "tap for more info" , i go to "System Setting" - Accounts --Set up email --select my work account email address (show "Not Connected) -- "Edit Account" -Configure the account settings for- always in red font : -Not All Connections were closed in the alloted time. no matter how I change server address, port and smtp server address , SSL..etc..finally solve is to keep delete my work email account and re-install. this is happen on my own work email address account. i have another recruit email work account with same company domain name. but never have this problem. hotmail, yahoo doesnt happen also. may anyone can help ? or only solution is to keep delete and re-install. fyi., this is my second Q10 used 4 mths back. 2st Q10 doesnt happen for all work and personal mail account.Thanks alot.
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BAPI_PO_CHANGE problem with accounting
Hello,
I'm trying to add a new position to an existent purchase order. But I get the "Account 960000 requires an assignment to a CO object" error.
The line that I add has the same accounting information as the existent line (even the WBS element).
I have debugged but, in one moment the new line loss the kokrs & wbs_element in the new line, but I have not able to see why. For this reason I get the error
Has anybody been in this situation before? My structure call is the next.
thanks.
BR
Parámetros: PURCHASEORDER 7000000452
Parámetros: POITEM
PO_ITEM = 00020
SHORT_TEXT = ANM.003
PLANT = 1000
MATL_GROUP = 03.1
QUANTITY = 1.000
PO_UNIT = LE
NET_PRICE = 78.690000000
ITEM_CAT = 0
ACCTASSCAT = Z
GR_IND = X
IR_IND = X
GR_BASEDIV = X
PRICE_DATE = 20060619
Parámetros: POITEMX
PO_ITEM = 00020
PO_ITEMX = X
SHORT_TEXT = X
PLANT = X
MATL_GROUP = X
QUANTITY = X
PO_UNIT = X
NET_PRICE = X
ITEM_CAT = X
ACCTASSCAT = X
GR_IND = X
IR_IND = X
GR_BASEDIV = X
Parámetros: POACCOUNT
PO_ITEM = 00020
SERIAL_NO = 02
CREAT_DATE = 20060619
QUANTITY = 1.000
NET_VALUE = 78.690000000
CO_AREA = 1000
WBS_ELEMENT = SA1102-06
Parámetros: POACCOUNTX
PO_ITEM = 00020
SERIAL_NO = 02
PO_ITEMX = X
SERIAL_NOX = X
CREAT_DATE = X
QUANTITY = X
NET_VALUE = X
CO_AREA = X
WBS_ELEMENT = XHi,
Thanks for your response. but
-I can do the update online without problems (via ME22N)
- I just created the purchase order when I tried to do the change.
I don't know why tha information about wbs_element and kokrs disappear in the execution.
Any other Idea
Thanks again
BR -
Problem with " Account assignment category"- Services
Hello expert,
I have a problem with the order positions type " D" (Services). At the moment that I indicate that value in the field " Item category in purchasing document" , the field " Account assignment category" he becomes gray, preventing that can be modified later. What could do so that this field is modifiable in the future?
Thank you!!hi
1. Go to Tcode- OMH4,
Maintain Acct assignment as "Possible" instead of not possible for Item Category "D"
2.Go to Tcode - OMG0
Here maintain Various Combinations of Item Category "D" and Account assignment Categories.
Then, Acct Assignment Category field in PO item overview will be open for Item Category "D".
Hope it helps,
Regards,
Rahul
Edited by: RahulNsk on Jun 5, 2009 2:03 PM -
Problem accessing account after update
After updating my ipod, i can no longer access my itunes account. Why?
Just what are you try to do?
What happens when you do that?
What iOS did you update to?
Maybe:
http://www.digitaltrends.com/mobile/ios-7-problems/ -
HT201304 problem with account settings
can you help with this email I received?
There was a technical problem that prevented us from automatically renewing your subscription for Pandora One. To avoid interruption of your subscription, first sign in to the iTunes Store from your device. Next, tap Manage App Subscriptions in your account settings and select your desired subscription period. We will then attempt your subscription renewal again.Read this:
http://support.apple.com/kb/HT4098 -
Currency problem in accounts receivables ageing report
when i generated accounts receivables ageing report i got ageing in UAE DIRHAMS only and i have receivables in two different currencies in UAE DIRHAMS AND IN EURO , i want to get all receivables in the ageing report in euro only but i couldn't please how to solve this currency problem
thanks in advanceHi
Please refer this transaction code for account receivable ageing report
S_ALR_87012168 - Due Date Analysis for Open Items
Regards
Praveen
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