Problem in activating trial download

I downloaded Framemake 11 trial version. The software was successfully installed but during activation I get an error message"Please connect to the internet and try". My computer is conected to the internet. The system timings are right. But still the problem persists. I need help to try the trial software.

Contact Adobe Support – they’ll help you get it activated.

Similar Messages

  • Problems with cs6 trial download

    Have tried 3 times now to get the CS6 MC trial. First 2 times I've downloaded the file with the Adobe dl manager, I've gotten a file with 1240 of the 1393 files borked. Both times the install program gave the error 101 implying not enough disk space, both times more than 400GB+ available. Checking it with 7 zip showed the borked files inside.
    Second go around with support, they provided me with a direct link to the MasterCollection_CS6_LS16.7z file.
    http://trials.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.7z
    Following the link they provided, I ended up with a 4.2 instead of 6.2GB file.
    Trying one more time with the direct link. Any thoughts on why I keep getting damaged archive files with the Adobe dl manager??
    Thanks,
    Shawn

    Update: Finally got a good copy last night. Turned off my AV scanner and closed out every other browser window. Not sure if it was any of that, but I've got a working copy now! 

  • Downloading a trial - problem with the Adobe Download Assistant

    Q: What is the Adobe Download Assistant?
    A: Trial versions of Adobe Creative Suite, Photoshop Elements, and Adobe Premiere Elements are downloaded using the Adobe Download Assistant — a small application that is meant to improve download reliability and avoid issues that commonly occur during large downloads, such as frequent disconnects. After the trial product is downloaded, Adobe Download Assistant should automatically start installing the product.
    Q: I installed the Adobe Download Assistant, but my trial didn't download?
    A: Under certain conditions, the Adobe Download Assistant installs but does not immediately start downloading the trial product. If this happens:
    1. Quit the Adobe Download Assistant.
    2. In your browser, return to the product trial download page on Adobe.com. Refresh the page, then click the Download now button again and follow the prompts.
    Important: When you start the download, be sure to select your User folder or Desktop folder. A common cause of errors are due to attempts to download the Adobe Download Assistant to the Program Files/Applications folder. The Adobe Download Assistant only downloads the trial application files. Once the download is complete it will  launch the application installer; when the installer  is launched you can then choose to install the actual trial application into the Program Files/Application folder.
    For more info, see
    Troubleshoot Adobe Download Assistant
    or
    Adobe Download Assistant FAQ
    Q: I've have a problem on Windows 7. The download manager just sits there, and does nothing, even after I navigate back to the trial page. It turns out that you can't install Flash in the Programs folder. You have to pick a different folder for ADA to actually work?
    A: You are correct, the Adobe Download Assistant does not have sufficient permission to save files to the Program Files folder. If you run the Adobe Download Assistant as an administrator, or save to a different location (for example, in your Users folder), this should resolve the issue.
    Q: When I try and download the Creative Suite Design Premium the Download Assistant opens and I log in. On the top it says "Welcome, User" but on the bottom right below the action bar for the download it says "Sign in ith your Adobe ID to continue" and the action/download bar just sits there. I have quit and restarted numerous times and even left it running all night. Nothing is working though. I have Windows 7 Home Premium and see no error messages.
    A: Try opening your browser by right-clicking in the start-programs menu and select "Run as Administrator".
    Q: I am trying to download the Premiere trial version onto Windows. I had no issues installing Adobe Download Assistant, however when I tried to log in, it came up with error 100, claiming it could not communicate with the internet.
    A: Many of the errors which forum users are experiencing with the download process is due to trying to download to the Program Files/Applications folder. This seems to cause Error 100, 101, 107, and even problems with being able to extract the install files after the download completes. The Adobe Download Assistant is only downloading the install files.  Once the download is complete it will then launch the installer.  Once the installer itself is launched you can then install to the Program Files/Application folder.
    Q: I've tried everything and nothing works. I'm really frustrated and I don't know what else to do. How can I download a trial?
    A: Another way to get trials of Adobe software is to sign-up for a Free Creative Cloud Membership. With Creative Cloud Membership you can download full, downloadable 30-day trials of all our CS6 Master Collection straight to your desktop, and store up to 2GB of files. Alternately, you can review http://forums.adobe.com/thread/981369 which provides information on how to obtain direct downloads.

    I have suddenly become computer illiterate... that's the only conclusion I can draw from my total failure to install the Premiere Pro CS6 trial version for Mac.
    Step1: I downloaded the Adobe Downloader Assistant installer and installed ADA in the default location (/Applications), which then was followed by said ADA launch. I logged in, selected PP and started a 2 hrs download of a 1.7 GB file.
    Step2: I come back after a while and find a nice DVD icon on my Desktop, reading PP CS6: Great! I quit ADA and open that folder, to find another folder in it, with 3 subfolders and an "Install" application. Click on it. Nada. Reclick on it. Same + an error -1704 "can't open application".
    Step3-30: I am cutting a long story short, but after reading all the support threads I could find, trying to reinstall ADA on my desktop, relog on the website, restart and cancel PP CS6 download a few times (without ADA noticing that there was already a 1.7 GB corresponding to that same file), and repeatedly failed to launch the install.app, I decided to act stupidely and remove all files and go to:
    Step 31: reinstall ADA, re-download PP CS6.
    Step 32: I waited after the install, nothing happened so I went to the new PP CS6 "DVD" and found the "install" app, which reliably did not start anything.
    Step 33: I rebooted. After the reboot, the DVD was gone, replaced by an empty folder of the same name...
    Step 34: me typing all this... I am using a 2011 iMac running Lion and Creative Suite CS 5.5. Thanks for any pointers...

  • I'm having problems with the free trial download

    I'm having problems with the free trial download

    I have IE11.
    After the trial Photoshop CC download runs, it asks me to sign in.  When I
    sign in, I get the message "You've been signed out."

  • PE8 Trial Download Problems

    I downloaded PE8 and PSE trial Downloads on to my desktop computer and found that my hardware was not sufficient to run the software. I then decided to try again with my laptop so I downloaded PSE with no trouble. I should be so lucky with PE8. No, I have tried three times. The first time I later realized that my machine needed some updating so I updated and tried again. The next time a folder was made but after there was  nothing in the folder. Same thing happened the third time around. There were no errors or anything out of the ordinary with the exception that the folder was empty. Any thoughts?
    Bojomo

    Some folk have had issues with the downloads, but most of those were either with their browsers, or things like their AV and pop-up blockers. Since you got both to download before, and got PSE to download now, I'd not suspect that you are having issues with either your browser, or with AV/pop-up blocking, but you can check those things out.
    Given the timing, and the fact that the Adobe.com site has been undergoing general maintenance, along with the forum servers, AND PrE 8.0.1 has been released, my guess would be that either the maintenance, or maybe an updated download file, is getting in the way. As far as I know, the patch is only available via AutoUpdater, but I'm sure that Adobe is working on a downloadable patch, and is probably updating the trial of PrE 8 also. I'd give Adobe just a bit of time. Let them get the site back up 100% and then check to see if the trial might have also been updated. Were I Adobe, I would likely have pulled the trial, until it could be patched to 8.0.1. Remember, that is but a guess.
    Good luck,
    Hunt

  • Trouble opening the free photoshop and illustrator trial downloads, please help!

    Trouble opening the free photoshop and illustrator trial downloads, please help!

    Dear Michael,
    In response to your questions, please see below;
    What OS? OS X 10.8.2
    What happens? When i click on the ''AdobePatchInstaller'' i get this message, ''Update Failed, Updates could not be applied. This patch is not applicable for you. Please check for updates from the Help menu in your product to see a list of latest updates available. If the problem persists, contact customer support for further assistance.
    Any error messages? No
    Did you have previous versions of the software on your system? No
    Is the trouble with the download or the installation of the software? I am not sure but i think it may be the download. It shows that the download was complete and icon appears on the desktop.                                                                                I plan to buy the ''Adobe Creative Suite 6 Design & Web Premium'' but i wanted to try it first via the free trials, especially Photoshop and Illustrator. So please let me know what i need to do.
    Kind regards,
    Nancy Gonda-Nesbeth
    Freelance Garment Technologist
    <Removed by Moderator>

  • Trial download of Acrobat XI Pro fails

    I try to download a trial of Acrobat XI Pro. It starts downloading CS6 - over and over. Then it decides to try Elements 13. Then I decide to accept the CS6 downloads. It is an incomplete download, even though it claims to be "complete." I am using Firefox. What is wrong with Adobe's downloads? Have tried this way too many times. Why should a download be such a problem at Adobe?

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

  • Are the 3.2 Trial Download and Install DVD the same?

    Trying to determine if I should install from disk after I receive a valid key from Adobe.  Is there any material on disk that is not in the Trial download?  If so is there a way to add that without re-installing?  If not, is there a downside to re-installing?

    The version on the DVD will be 3.0. It is not a good idea to install a older version of software over a more recent version. At the best you will then have to re download 3.2 to update and at the worst (and it happened often with LR 2.0 installs) installing a older version of LR over a more recent version can cause problems (see posts passim on this). Adobe issued specific advice in the case of LR 2 against using the disk.
    Install the downloaded version either 3.2 or the 3.3 RC and use the serial number that comes with the disk. The disk is pretty pointless for LR, it contains no "extras" and you are much better off with the downloaded version always.

  • HELP with activations after download

    please help information on activation after download to put in #

    what app version and what problem are you having?

  • Question on Adobe X trial download

    I followed the steps to download a trial of Adobe X, but it does not interact in the tools menu for a document to trial the features of an edit.
    Also what happened to my other Adobe programs...they are gone....does the trial overwrite them...if so not a good idea.
    Should I just forget the trial as it appears many have problems with trial downloads.

    Hi woodshop1,
    The trial version of Acrobat 10 does not overwrite any other programs except the older version of Acrobat and that too after your permission.
    During the installation it will prompt for removal of the older version or not.
    If the 'Tools' in the menu bar is non functional, try reparing Acrobat by navigating to the 'Help' menu and check.
    Also let me know if this issue is document specific or occurs with any pdf. Did you encounter any errors during installation?
    Also let me know the OS version you are using.

  • Photoshop Elements 12 trial download assistant error

    I have downloaded the Photoshop Elements 12 trial download assistant multiple times, saving to a new filename each time, and I get the same message:
    I am 100% sure than I am logged into my Windows 7 Home Premium desktop as Administrator.  What the hell?  This should not be so difficult!

    Rbca please see the bottom of the page in specific:
    You receive the message, "Sorry, an error has occurred," when trying to install the Adobe Download Assistant on Mac OS.
    When trying to install a new version of the Adobe Application Manager you can receive the error, "Sorry, an Error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
    If you are having problems installing the Adobe Download Assistant, check to see if a previous version is already installed. You can locate the Adobe Download Assistant in the Applications folder. Once you have located the older version, then drag the Adobe Download Assistant to the trash can. Then, you can install the Adobe Download Assistant successfully.

  • Problem with CS4 Trial

    OS Leopard that will not run PS 7.0
    Brand new machine MB417LL/A
    I have downloaded the trial for CS4 but cannot ind it.
    I have a new machine and when I put PS 7.0 on it gives me an error.
    Downloaded the CS4 trial, cannot even find it.
    Maybe when I pulled the icon from the download of CS4 out of the stack into
    the trash the download was deleted. I am new to this OS and do not know
    what a stack is.
    Should I remove PS 7 and try and download the trial again?
    Will the trial download for a second time?
    Thanks!
    Errror message on PS 7includes:
    Unexpected Unrecoverable Problem

    bobbieblazy wrote:
    Is there anywhere I can get an older version of PS?
    I do not see them here.
    Adobe only sells CS4.  Period.
    You would need to find a reputable dealer that has some old stock older versions of Photoshop.  You need a copy that has never been opened or installed, nor used to upgrade to a later version.
    If you try eBay, you'll get ripped off.
    If anybody has used the serial number of an older version to mupgrade, it would be illegal for you to buy it.  Not only is it software piracy, a crime, but the activation will fail and the software will not work.  Activation was introduced after version 7, so you may not be familiar with that.

  • How do I get photo shop cs5 Trial download

    Hi I want to try photoshop cs5 but one Problem I can't find the free trial download any were can some one help me I would get the new photoshop but it dose not run on my Mac with is old but I got help from my friends so we now it will run on my Mac its just we can find the link any where Please help!!!!

    http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    Follow the Very Important Instructions on that page first before you click the download link otherwise the download link will not work.
    If you don't have a serial number then the trial will only work for 30 days then it will stop working.

  • Photoshop CC trial download keeps freezing at 42%

    Help...? I've restarted my computer more than once and like clockwork the trial download fails at 42%

    Paul
    Here’s what finally worked for me. I completely un-instaled the creative cloud installer from my computer then restarted my computer. I then re-downloaded the CC installer from the web and (THIS IS KEY) had zero applications running while installing apps via the CC installer.
    One problem was I had SugarSync running in the background. I quit it as well and all apps began to download just fine.
    Hopefully this will work for you.
    Benjamin Bowlware
    Marketing Specialist
    Maxcess
    Tel +1.405.752.7824
    Mobile +1.405.213.7060
    [email protected]<mailto:[email protected]>

  • Re-Trial Download & Install FAQ

    Hello, I said I have problem downloading the Trial Download of the Adobe CS6, what could be wrong?

    Do you receive any specific error messages?  How is the download not working?  Which operating system are you using?

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