Problem in claiming Mountain Lion System

I wanted to upgrade my Macbookpro system to Mountain Lion by claiming process. But I wrongly go to the iTunes and purchase the software. I have submitted my claim to apple and they have approved it. Can I cancel the itunes's bill in my credit or get refund?
Please advice.

It's probably right. To check for certain, choose About this Mac from the Apple menu, click on More Info, and see what the model identifier is. Mountain Lion requires it to be at least one of the following:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
(70652)

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Bluetooth off after last update Mountain Lion System Version: OS X 10.8.2 (12C60)

Hello Dear,
My Bluetooth is turned Off after my last update Mountain Lion
System Version: OS X 10.8.2 (12C60)
Anyone have the same problem?
Thankyou

No,
I did this and back to work like a charm now.
thankyou
http://support.apple.com/kb/PH11243

Massively Mail-problems since using Mountain Lion :-( who can help?)

Dear Community,
first time I need be excuse my long text but it's the first time I use a discussion to sort / find solutions!
First I like to describe a bit the situation:
Our company use since years very successfully Kerio Mail Mail-server which is an Multi-platform Exchange solution...
In the past we never ever ad have problems with the solution and was very happy with it about the reason that it was after many tests the only platform which had have worked on all in our company used plattforms (Apple, Windows & Linux)...
Since mountain lion we realize several problems in the Mountain lion and become about this unlucky Apple users:-(
Final we hope to get over this way's solutions and lucky users again..:
Attached the short list of problems:
1.) View day's ago me and an other employ had have changed into new MacBook Pro with Mountain Lion (first time on Mountain Lion!) where we first at all become the problems that all with Mails, then already read'n Emails are becoming unwritten marked and now my postbox have 35000 and more unread'n emails and it is no more possible to check which I have read already and which not!
2.) Also the Emails in the sent folder become the same problems :-(
3.) One other big problem is that since this change the connectivity from mail to our sever looks like 1000times more, than my 5GB Mobil Data-stick was empty after 2 days using Emails!
--> In the past I had have never ever need more the 1GB in a month!
4.) Also a big problem realized here in Asia where I traveling actual my outgoing Emails are not sent out from my MacBook Pro (just from my iPad and iPhone!)....
--> Our system administrator explains me that this are about the "missing" ActiveSync from the Apple Email!?!
Hopeful become here ASAP answers / solutions to solve all my problems and become again a happy Apple & Mail user :-)
All the best
Thomas

You said,
the blogs I subscribed to via RSS feed disappeared from iMail
See this thread on the Apple discussions forum:
*https://discussions.apple.com/thread/4143746 RSS and Mail Error
This looks to be issue with the Apple iMail application in Mountain Lion, which apparently no longer includes an RSS reader. You'll have to find another RSS reader application or Firefox extension (check with add-ons.mozilla.org for RSS reader extensions).
You could also try the Firefox [[Live Bookmarks]] feature to subscribe to feeds: First, add the "Subscribe" icon back to the Firefox navigation toolbar, if necessary (see [[Customize Firefox controls, buttons and toolbars]]). Next, go to Firefox -> Preferences -> Applications and change the action for "Web Feed" to Live Bookmarks (the default is "Preview in Firefox"). See [[Set how Firefox handles different types of files]] for details.

HT5361 I want to permanently remove years old emails from my IMac Mountain Lion system. How can I do this by year instead of laboriously doing it one message at a time?

I want to permanently remove years old emails from my IMac Mountain Lion system. How can I do so by year rather than slowly removing one message at a time? Many thanks.

Another option is to create a smart mailbox that includes emails with date received before a desired date.
Then, select one message in the Smart Mailbox and cmd-A to select all. Then delete.

HT1338 After I installed OS X Mountain Lion system, I can't use my Safari to log into my online banking and some other websites which require passwords. Can some one please help?

After I installed OS X Mountain Lion system, I can't use my Safari to log into my online banking and some other websites which require passwords. Can some one please help?

It could be browser incompatibility or something else. When you say you can't log in, what happens? Is the bank website generating an error saying you're not using a supported browser? Does the login form for your bank account display as usual, but once you submit the form to log in it doesn't work? Give me a specific step-by-step of what you're doing, such as...
1. I load bankofamerica.com
2. I type in my login
3. When I submit, the page does nothing
Obviously that may not be your issue, but giving us details like that will help us come to a quicker conclusion.

Microsoft Office 2011 no longer opens because "there is a problem" after updating mountain lion when the app store said there was an update available this morning. Reinstalling did not work. What's the problem?

Microsoft Office 2011 no longer opens because "there is a problem" after updating mountain lion when the app store said there was an update available this morning. Reinstalling did not work. What's the problem?

Has your problem been solved by the updates??
Have a similar problem. This MacBook opened all MS Office programs in Dec2012 but no longer does in Feb2013. Went to Microsoft/mac/downloads but none of the three updates would run citing a problem "version of software needed to run this update was not found on this volume".
MacBook: 7.1, Intel Core 2 Duo, 2.4 GHz
Microsoft Office 2011: version 14.2.3
Mountain Lion: 10.8.2 (12C60)

I've found a solution to the problem Dictation in Mountain Lion

hi
yes I've found a solution to the problem Dictation in Mountain Lion and it work with me now :
you will find in :
and dont forget delete file name : com.apple.assistant.plist
and rustart your computer .
i hope it help alot of people ..
abdulla - dubai - .

I have the dictation up and running in a new version of Pages but it just keeps running and running and not doing a thing. I could have typed my sentence 5 times by the time I waited for anything to happen.
I have used Dragon on the iPad and it is amazing. Seems that the iOS platform for the new iPad makes dictation a breeze. A world different than trying to make it work on a laptop device using Mountain Lion.
I think there are kinks to be worked out. Looking forward to an update

HT3986 After installed win7 on my mac pro(mid 2012/mountain lion), I can not connect internet and where can i find drivers in mountain lion system

After installed win7 on my mac pro(mid 2012/mountain lion), I can not connect internet and where can i find drivers in mountain lion system.
I donot think I have a install disk when I bought my mac, there is only a disc partition for recovery system.

Welcome to the Apple Support Communities
You have to install Boot Camp drivers. On Mountain Lion, you have to download them.
First, press X key while your Mac is starting to start into OS X. Then, open Boot Camp Assistant and select the option to download the drivers. You will have to burn them into a DVD or USB drive, so after downloading them, restart and install them into Windows

Bootable Mountain Lion System on WD Passport back up drive.

I would like to have a bootable Mountain Lion system 10.8.3 on my WD Passport for Mac backup drive. How can this be done?

Use a program such as the Disk Utility, Carbon Copy Cloner, or SuperDuper to duplicate your existing system to it. If desired, you can reinstall the OS onto it from the installer or recovery partition instead.
(79122)

I like to roll back to my old OS mountain lion system from This latest Mavericks

I have purchase a MACBOOK PRO in 2012 for my music station at home to use PROTOOLS 10.0.
It was working fine until I inadvertantly updated to the latest OS of OS X Maverikcs
Now I am in troulble using my PROTOOLS 10.0, I guess PROTOOLS not ready for this new OS X.
How can I roll back to my old OS Mountain lion system?

Restore from the backup you made before upgrading to Mavericks.
If you didn't make a backup there's no way to just "roll back" - you'll need to reinstall Mountain Lion.

Does anyone know about Master Collection CS6 performance problems on OSX Mountain Lion?

I have a 15" MBP (late 2011) and I'm having some poor performance problems even after a clear install, reindexing the system and fixing all permission errors in Disk Utility. I have some suspicions about compatibility problems with Adobe Master Collection CS6 cause those are the programms I always work with and in wich I have experienced a bad performance.
Hardware test says everything is fine. Any sugestion?

Guys, I suffered the same problem for 4 days. I am on the new MBP Pro Retina Display + Mountain Lion 16GB Ram, etc...
I first thought it was to do with retina display however no, that is not the case.
SOLUTION (sounds odd but works):
The only way I found to fix it, is setting photoshop to use the East Asian text engine instead of the Middle East one. (Prefs -> Type -> East Asian). Then restart Photoshop.

I am having mail problems after installing Mountain Lion

The mail doesn't work properly and the cursor freezes up and I get the color wheel whenever I start typing and have to wait for it to catch up. All this started after downloading the wonderful upgrade Mountain Lion. Is there a way to go back. I was happier then.

Graciegirl,
I habve exactly the same problem with my wireless Deskjet F4500. I have done the following with no results:
Installed Mountain Lion update
Printer cannot communicate wirelessly (blue light blinks)
Uninstalled HP Software
Reinstalled software using usb cable, otherwise printer not recognized.
Software successfully installed
Ran software update
New HP Software installed 2.9
Printer still connected with usb cable and is recognized in Printer preferences as idle
Box checked to configure device for wireless network
Directed to use usb cable to configure (it already is)
clicked continue
Hp Installer determines that computer is connected to a wireless network
correct net name indicated
wep password entered
looking for network
Get the following message:
Device not connected
To configure the network settings of the selected device, please connect it temporarily via usb. The device can be disconnected from the usb once the network setting are transferred
click okay, but cannot continue because printer is already connected by usb.
Ran wireless net test by pressing scan button
No filtering FAILS
I can print using USB cable
Can anybody out there help Graciegirl and I?

Dreamweaver and Java SE 6 Runtime problem on MAC Mountain Lion OSX

I have a problem with dreamweaver. I really love dreamweaver for building web pages and have used it for years with a PC. I recently switched from a PC to a MAC but I find that when I open the Dreamweaver app for the first time I get a prompt that says something like "You must download Java SE 6 runtime, would you like to install it now?" I click yes, and the download fails. I called Apple about it, they said the software resides on Oracle's Java web site, and its out of their control. I go to the Oracle Java web site it says "Apple supplies their version of Java SE 6 runtime and there's no way to download it from the Java.com site. All this means is that YOUR software does not work on my MAC because these two companies can't agree on who suppies this software.
What I need to know is HOW DO I GET DREAMWEAVER TO WORK? How do I get around this crazy *** catch 22 situation? And why doesn't your software recognize Java SE 7 runtime?

I'm in the same boat with you. I recently used Time Machine to backup my profile and then wiped my entire drive and installed Mountain Lion. After importing all of my data with the Migration Assitant, Dreamweaver will NOT open.
SnakEyez02, Oracle's website does NOT have the dowload. The link you posted is to version 7. We've been down this road already. Martiantime is correct, neither Apple nor Oracle are providing Java SE 6, but Dreamweaver is crying to have it installed.
So, Adobe, how do we get out of the hole that we did not dig?

Problem installing OSX Mountain Lion on MacPro

Hi,
i'm trying to install the new OSX on my macpro but it fails when should reboot for install...
I'm starting from the latest Snow Leopard version and the MacPro isa a MacPro4,1 Quad-Core Intel Xeon 2.26Ghz.
I have already installed on my macbookpro without any problem...
I'm now redownloading the Mountain Lion but it seem not to be my problem...
any ideas?
thx a lot

1. Open Finder, go to these folders and delete the content:
/Library/Caches
~/Library/Caches
2. Open Disk Utility and repair permissions
3. See if your applications are supported > http://www.roaringapps.com
4. Press Shift key in boot and install
5. Create an external drive for install Mountain Lion > http://arstechnica.com/apple/2012/07/how-to-create-a-bootable-backup-mountain-li on-install-disk/

Airplay problems continue under Mountain Lion, iOS 6, Pioneer VSX 1021 K

There's several threads about getting previously working VSX 1021 models to play Airplay music here, and elsewhere on the internet. For some, turning of IPv6 worked. For some updated iOS or iTunes worked. For some, turning off Multicast or the IGMP Proxy in the router worked. For me, nothing has worked.
When initially got the receiver and was using iOS 5.x on my iPhone, the receiver could be off, and selecting it as an Airplay source would boot it, pause for a few seconds while it did so, then play music. It also worked fine from my computer. Now months later, many iOS updates later, it rarely works. Sometimes I can get it to work if I turn on the receiver, set it to HMG mode, then turn on my iPhone or iTunes, then select it as a source, then click play. Often this does not work, or I need a TV on connected to the receiver, or turning the receiver off then on again will work. However there's obviously something wrong, and something that I'm not noticing.
If I turn the VSX on and put it in HMG mode, then play Airplay to it from any device, it will switch to the Now Playing screen and say connected to the network. The track title does not come up, the album artwork does not come up, the progress bar does not advance (although it does on the iPhone or in iTunes). If you deselect the VSX as the Airplay source, play a new song, then select the VSX as the source again, the TV screen updates, but with the _previous_ info, ie the first song title, and the album artwork for the last song I tried to play. It still never plays. It's almost comical how confused it is: my iphone is playing Smashing Pumpkins set to the VSX as Airplay source, the TV shows Aesop Rock is the song title playing, and the album art is a Tool cover.
I'm at a loss. I think with Lion, iOS 5 and iTunes 10.x this would work again. As it stands, I have a new phone that has to run iOS 6, and my computer is updated to Mountain Lion and iTunes 11. My receiver, which used to be so boss (walk in the door with headphones, unplug them and select the VSX and after a brief pause the music would keep playing, nice!), is now just such a disappointment. Any thoughts?
Thanks for reading,
DD

I fixed the issue for me!
jgweiner
Sep 10, 2012 6:55 AM (in response to HowlingF)
In case you all didn't find the resolution to the wired/wireless issue here it is. I too have Verizon FIOS and experienced the same exact symptoms as described above (except that I have a Pioneer VSX-1122 and not a Denon). Simply disabling IGMP Proxy immediately fixed all of my problems. Not sure why everything worked fine to begin with and then stopped but in any event, it's resolved.
If using a Verizon Actiontec router .... on the router, go to Advanced (accept the warning) and go to the IGMP Proxy menu and disable IGMP Proxy which should resolve the issue. The issue here generally only presents when the AVR is wired directly to the Actiontec router and the iDevice is connected wirelessly. Note however, that if streaming IPTV, disabling this proxy will also disable the IPTV connection, so in that case you'll need to leave IGMP enabled and place an ethernet switch between the Actiontec and the rest of the network.

Problem in claiming Mountain Lion System

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