Problem in configuring my mobile device with exchange online account
I am facing problem in mobile configuration. I have Iphone 5 mobile device and i am going to configure exchange online account to this device .
when i am putting my email id and password ,the error message comes "cannot verify your account information".
so help me to configure my mobile .
Even i am trying to configure my android device with exchange account .
In that also is not going to be configure.
Hi,
Please check this link and follow the guide to configure exchange online account to your IPhone:
https://support.office.com/en-SG/Article/Set-up-email-on-Apple-iPhone-iPad-and-iPod-Touch-b2de2161-cc1d-49ef-9ef9-81acd1c8e234
Since this forum is for general questions and feedback related to Office for windows, if you need further assistance on this issue, you can post in the following forum:
https://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
The reason why we recommend posting appropriately is you will get the most
qualified pool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Similar Messages
-
Issues syncing mobile devices with Exchange 2010
Hi,
We are having issues with with Activesync, every so often the w3wp.exe process takes up most of the cpu and mobile devices either stop syncing all together or become very slow to collect email. I have gone through everything that I can find and have
hit a dead end in my quest for answers. When it happens I can fix it easily by either performing an IIS reset or killing the process.
Most of what I have read points towards one of the mobile devices hitting the server to often pointing to an issue with that device. I have gone through all of the logs as suggested but I need to know how often is to often. I know which devices
are hitting the server most often so do I just assume that these are the problem.
Even if I know which devices are the problem how do I go about fixing them so that they no longer cause issues. Simply blocking them from the server is not an option as they need to collect their email on their mobile devices. Also If a user
has more than one device do I combine their hits on the server or is the amount of hits on a per device basis.
Do the size of users mailboxes or number of object effect this.
In the organisation we have iPhones, iPads and Windows phones.
Thanks for any help in advance, let me know if I need to collect any more info.
Cheers.I still have not gotten to the bottom of this but here is some more information.
We are running Exchange 2010 and the Apple devices all have either iOS6 or iOS7 installed. I believe the issue is with an iPhone 5s with iOS7 installed as when I go into the worker processes in IIS on the Exchange server the MSExchangeSyncAppPool shows
that it is using the CPU. If I then double click on it I can see that every time there is a problem the same iPhone
is connected to Activesync and has Type=iPhone&Cmd=MeetingResponse. I know who's device it is and as per usual with these things it is the CEO's iPhone so I need to wait until he is back
in the office to have a look at it.
I will update my this thread once I have more information. -
I posted this in another forum (office 365) and was told to copy it here as it wasn't an office 365 issue so here is what I posted there:
===================================
Let me see if I can clarify better. This issue has been ongoing as long as I have worked for this client (I started in January but have been told the issue has been going on since before November of last year). The client has multiple construction sites
and its headquarters. There is a remote desktop server setup with a public IP address for the users "in the field" for accessing network resources at headquarters. At major construction sites (currently 3) they have high speed internet service installed
since the projects typically are 1+ years to complete. So at current times we have the following:
Main office:
Remote Desktop Server with logins for all employees
Main 2012R2 server
50MB/s internet connection via CenturyLink ISP
Site 1:
3 main users of computers. 1 constant user, 2 minimal use users. All 3 have experience the issue 3+ times a week
Comcast 50MB/S ISP
Site 2:
3 Main users of computers. 1 constant, 2 medium use users. All 3 experience the issue 3+ times a week
Comcast 50MB/s ISP
Site 3:
4+ computer users. 1 constant, 2 medium use users and the rest check email couple times a day. They also experience the disconnect issue 3+ times a week
15 MB/S DSL from CenturyLink ISP
There have been instances where (as examples) user 1a called me to tell me it was happening. Users 1b and 1c were not experiencing the issue. I was able to use a remote tool called Teamviewer to connect to her computer. Once connected I tried to open OWA
but it would not connect. I tried to ping the site and could not get a response. To verify I remoted into user 1b computer and his outlook was still connected and pinged fine. Both users being at the same site are on the same network. Had user 1a remote desktop
into the RDserver at the main office. Remoted into the server at the office her outlook on that machine connected no issues (in my mind rules out account issue?).
I don't believe it is network related due to the other computers working fine and being able to connect to her computer indicated to me that her NIC was fine. I don't think it was her account because it worked fine from the RD Server plus email service to
iPads/iPhones continue to work without issue. Once the computer is rebooted everything works fine for a while (could be hours, could be days).
Now to answer the questions for you:
1. it happens to all computers not at the main office but happens at random times to them. It also does not affect every computer at a remote location. It could be 1 or it could be multiple computers at the same time.
2. Affected users iPhones, iPads and outlook 2013 pro session on the RD Server at the main office continue to work no issues.
3. They cannot get to OWA on their machines when in that state, however can log into OWA on another machine plus the answer to #2 above.
4. It is all users at those locations, however I have experienced it myself at my house 1 time since January (I have a different exchange online plan/company than the one I am discussing in this post). The issue is random and it is uncertain if it will correct
itself if left sitting long enough (longest time it has been left is about 20 minutes or so) however even 20 minutes is a long time to wait for the service to return so users just reboot.
Please let me know If you have any solutions/ideas.
Thanks,
Brandon Smith
Cadence Communications
====================================
Hi Branon,
Thanks for your detailed information.
After going your post carefully, I am impressed by your strong technical skills. Regarding “I don't believe it is network related due to the other computers working fine and being able to connect to her computer indicated to me that her NIC was
fine. I don't think it was her account because it worked fine from the RD Server plus email service to iPads/iPhones continue to work without issue. Once the computer is rebooted everything works fine for a while (could be hours, could be days)” ,
I go along with you. Since the affected account could connect to other clients without issue , it indicates Office 365 account is no problem. And other computer were working fine and can connect to her computer, it shows the network environment does not cause
the issue. In this situation, the issue should relate to the specific Outlook Client. However this forum mainly focuses on Office 365 online services, to get more accurate responses, it’s suggested that you raise the problem in the Outlook forum. If they got
any result and you need further assistance from Office 365 side, please feel free to let us know.
In addition, about “I have had the users try to use OWA when it gets disconnected but they cannot get to that URL either. IE comes up with page not found”, I’d like to collect some information:
1. Does the issue only happen to IE? Have you tried logging in other browsers using the OWA address (like Chrome or Firefox)? Does it work?
2. Does only this user have the issue? Does it happen to other users?
3. Which version of Internet Explorer browser does the user use?
4. Could you provide us with the whole screenshot of the error message? You can post screenshots in our forum by clicking Use rich formatting and selecting the Insert Image icon.
Also, please try the following steps for troubleshooting:
a. Clear the IE caches and cookies when you log into Office 365 again.
b. Use the InPrivate Browsing of Internet Explorer to login.
c. Reset Internet Explorer’s settings, and try again.
d. Try to login in another network environment.
If there is any update, please let us know. I ’ll keep on monitoring this thread.
Best regards,
Jamie
===============================
As of today we still randomly experience this disconnect issue. Just today I had my test user call me to say she was disconnected. She is in location 2 where I have a test laptop also setup with her logged in. When she called I had her check the test laptop
and the outlook profile on that machine (same network) was still connected while her computer was not connected. I had her run the online analyzer tool on her machine (the one that would not connect) which ran for almost 2 hours. The tool finished right at
the same time that her outlook finally connected back to the server.
If anyone has any ideas/solutions please let me know.
Thanks in advance,
Brandon Smith
Cadence Communications Inc.Oddly enough my computer is right at this moment in this same disconnected state. Outlook shows an exclamation point in a yellow triangle. Its state is disconnected. If I go to portal.office.com I get to the login page but get page can't be displayed after
entering my credentials. I tried using google and found this for login
https://outlook.office365.com/owa/ it too times out and can't be displayed.
if I try and ping these sites I get:
====================================================================
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\brandon.CAD1>ping portal.office.com
Pinging us.portal.office.akadns.net [2a01:111:f100:4001::4625:61ea] with 32 byte
s of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 2a01:111:f100:4001::4625:61ea:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\brandon.CAD1>ping login.microsoftonline.com
Pinging aadg.windows.net.nsatc.net [168.62.24.150] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 168.62.24.150:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
===============================================================================
If I remote into another machine at a client site I can log into portal.office.com using my email account.
I ran the outlook connectivity analyzer tool and got this if it helps:
===============================================================
Testing Outlook connectivity.
The Outlook connectivity test completed successfully.
Additional Details
Elapsed Time: 41017 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to test Autodiscover for
[email protected].
Autodiscover was tested successfully.
Additional Details
Elapsed Time: 12161 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service was tested successfully.
Additional Details
Elapsed Time: 12161 ms.
Test Steps
Attempting to test potential Autodiscover URL
https://cadcom.us:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 475 ms.
Test Steps
Attempting to resolve the host name cadcom.us in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 184.168.55.1
Elapsed Time: 173 ms.
Testing TCP port 443 on host cadcom.us to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 149 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 152 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server cadcom.us on port 443.
The Microsoft Connectivity Analyzer wasn't able to obtain the remote SSL certificate.
Additional Details
The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
Elapsed Time: 91 ms.
Attempting to test potential Autodiscover URL
https://autodiscover.cadcom.us:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 9000 ms.
Test Steps
Attempting to resolve the host name autodiscover.cadcom.us in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 132.245.92.232, 132.245.58.104, 132.245.3.136, 132.245.64.248, 132.245.82.56, 132.245.88.200, 132.245.81.200, 132.245.81.136, 2a01:111:f400:2c84::8, 2a01:111:f400:1014::8, 2a01:111:f400:2c61::8, 2a01:111:f400:2c5d::8, 2a01:111:f400:142a::8,
2a01:111:f400:5242::8, 2a01:111:f400:2414::8, 2a01:111:f400:4c0b::8
Elapsed Time: 304 ms.
Testing TCP port 443 on host autodiscover.cadcom.us to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with the remote host.
Elapsed Time: 8696 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The Autodiscover service was successfully contacted using the HTTP redirect method.
Additional Details
Elapsed Time: 2684 ms.
Test Steps
Attempting to resolve the host name autodiscover.cadcom.us in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 132.245.92.232, 132.245.58.104, 132.245.3.136, 132.245.64.248, 132.245.82.56, 132.245.88.200, 132.245.81.200, 132.245.81.136, 2a01:111:f400:2c84::8, 2a01:111:f400:1014::8, 2a01:111:f400:2c61::8, 2a01:111:f400:2c5d::8, 2a01:111:f400:142a::8,
2a01:111:f400:5242::8, 2a01:111:f400:2414::8, 2a01:111:f400:4c0b::8
Elapsed Time: 39 ms.
Testing TCP port 80 on host autodiscover.cadcom.us to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 57 ms.
The Microsoft Connectivity Analyzer is checking the host autodiscover.cadcom.us for an HTTP redirect to the Autodiscover service.
The redirect (HTTP 301/302) response was received successfully.
Additional Details
Redirect URL:
https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
HTTP Response Headers:
Pragma: no-cache
X-FEServer: BY2PR07CA071
Connection: close
Content-Length: 0
Cache-Control: no-cache
Date: Tue, 21 Apr 2015 04:40:05 GMT
Location:
https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET
Elapsed Time: 47 ms.
Attempting to test potential Autodiscover URL
https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
Testing of the Autodiscover URL was successful.
Additional Details
Elapsed Time: 2540 ms.
Test Steps
Attempting to resolve the host name autodiscover-s.outlook.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 132.245.24.82, 132.245.92.34, 132.245.92.194, 132.245.80.146, 157.56.239.194, 132.245.64.146, 2a01:111:f400:1414::2, 2a01:111:f400:2c2c::2, 2a01:111:f400:1428::2, 2a01:111:f400:4c32::2, 2a01:111:f400:2c40::2, 2a01:111:f400:5000::2
Elapsed Time: 345 ms.
Testing TCP port 443 on host autodiscover-s.outlook.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 44 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 177 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover-s.outlook.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US, Issuer: CN=Microsoft IT SSL SHA1, OU=Microsoft IT, O=Microsoft Corporation, L=Redmond, S=Washington, C=US.
Elapsed Time: 119 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name autodiscover-s.outlook.com was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 0 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE.
Elapsed Time: 18 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 3 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 2/13/2015 12:38:15 AM, NotAfter = 2/13/2016 12:38:15 AM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Elapsed Time: 146 ms.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
The Microsoft Connectivity Analyzer successfully retrieved Autodiscover settings by sending an Autodiscover POST.
Additional Details
Elapsed Time: 1827 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL
https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml for user
[email protected].
The Autodiscover XML response was successfully retrieved.
Additional Details
Autodiscover Account Settings
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>Brandon Smith</DisplayName>
<LegacyDN>/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=eec65d660c084484bbca3f80e1a10e9a-brandon</LegacyDN>
<DeploymentId>5135be05-06e4-4e3b-9cbd-f39b6108647f</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol Type="mapiHttp">
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<MailStore>
<ExternalUrl>https://outlook.office365.com/mapi/emsmdb/[email protected]</ExternalUrl>
</MailStore>
<AddressBook>
<ExternalUrl>https://outlook.office365.com/mapi/nspi/[email protected]</ExternalUrl>
</AddressBook>
</Protocol>
<Protocol>
<Type>WEB</Type>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<Internal>
<OWAUrl AuthenticationMethod="LiveIdFba, OAuth">https://outlook.office365.com/owa/</OWAUrl>
<Protocol>
<Type>EXCH</Type>
<ASUrl>https://outlook.office365.com/EWS/Exchange.asmx</ASUrl>
</Protocol>
</Internal>
<External>
<OWAUrl AuthenticationMethod="Fba">https://outlook.office365.com/owa/cadcom.us/</OWAUrl>
<Protocol>
<Type>EXPR</Type>
<ASUrl>https://outlook.office365.com/EWS/Exchange.asmx</ASUrl>
</Protocol>
</External>
</Protocol>
<Protocol>
<Type>EXHTTP</Type>
<Server>outlook.office365.com</Server>
<ASUrl>https://outlook.office365.com/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://outlook.office365.com/EWS/Exchange.asmx</OOFUrl>
<OABUrl>https://outlook.office365.com/OAB/fb606d0b-79d8-4255-9c7b-552a0fccb72f/</OABUrl>
<UMUrl>https://outlook.office365.com/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Basic</AuthPackage>
<EwsUrl>https://outlook.office365.com/EWS/Exchange.asmx</EwsUrl>
<EmwsUrl>https://outlook.office365.com/EWS/Exchange.asmx</EmwsUrl>
<SharingUrl>https://outlook.office365.com/EWS/Exchange.asmx</SharingUrl>
<EcpUrl>https://outlook.office365.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=cadcom.us</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=cadcom.us</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=cadcom.us</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=cadcom.us</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=cadcom.us</EcpUrl-sms>
<EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&exsvurl=1&FldID=<FldID>&realm=cadcom.us</EcpUrl-publish>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=cadcom.us</EcpUrl-photo>
<EcpUrl-connect>Connect/Main.aspx?rfr=olk&exsvurl=1&Provider=<Provider>&Action=<Action>&realm=cadcom.us</EcpUrl-connect>
<EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=cadcom.us</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=cadcom.us</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=cadcom.us</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=cadcom.us</EcpUrl-extinstall>
<ServerExclusiveConnect>On</ServerExclusiveConnect>
</Protocol>
</Account>
</Response>
</Autodiscover>
HTTP Response Headers:
request-id: 443c7500-1216-4307-b195-8d742873d0f0
X-CalculatedBETarget: co1pr04mb474.namprd04.prod.outlook.com
X-DiagInfo: CO1PR04MB474
X-BEServer: CO1PR04MB474
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Set-Cookie: ClientId=JYEVNJSG0UERWBME1PF2A; expires=Wed, 20-Apr-2016 04:40:07 GMT; path=/; secure; HttpOnly,EXOBasicAuth=compactTicket=&key=brandon%40cadcom.us+microsoft.exchange.autodiscover+157.56.138.143+&signature=QJdNVZ9GjQrYkxZg4iXgN8XbU7ZlhTifQyXVjqCwqbBgJL14yiG8oVRxKprB6LXqEBx90YDherBvRURQmGweF+XHW5Eg4gKIhRhSgy6XhMdQslO+PSV1TuZJIHB0g8KcM1MDr4LEuS19bT1HFPpLEUf7A+tmrfTQyy6l21zaUohb/Z0XZUn1o/pkbIcBBSb+tOVAemIsTyHN/p0VbbkA2AeMdVVJIz1wHLW7s9o7fCtJ7cM33Wzz9M6g5k/bNv/NAe9a2nbCZjpyqdmDkKrdmalekhBVkusIskPX5p8aVU8CuiTRtyIcRq8IWxvDhwyH3RiFnyVd5ytNy42M0r7+gQ==&puid=100300008CF2A4C2&expireTime=635651446880000000&membername=brandon%40cadcom.us&flags=False&userType=ManagedBusiness;
expires=Mon, 20-Apr-2015 16:38:08 GMT; path=/Autodiscover; secure; HttpOnly,[email protected]=u56Lnp2ejJqBzc6Znc7OmcjSnpnJzdLLx8qa0sfOyM/Sms7OyMzLyJmbms/HgZyem5yQktGKjIHNz87K0s/K0s3Oq8/LxcvPxc/HgZGeko+Nm8/L0Y+NkJvRkIqLk5CQlNGckJI=;
expires=Thu, 21-May-2015 04:40:08 GMT; path=/Autodiscover; secure; HttpOnly,[email protected]=u56Lnp2ejJqBzc6Znc7OmcjSnpnJzdLLx8qa0sfOyM/Sms7OyMzLyJmbms/HgZyem5yQktGKjIHNz87K0s/K0s3Oq8/LxcvPxc/H; expires=Thu, 21-May-2015 04:40:08 GMT; path=/Autodiscover;
secure; HttpOnly
Server: Microsoft-IIS/8.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
X-FEServer: BY1PR10CA0031
Date: Tue, 21 Apr 2015 04:40:08 GMT
Content-Length: 4345
Elapsed Time: 1525 ms.
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL
https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml for user
[email protected].
The Autodiscover XML response was successfully retrieved.
Additional Details
Autodiscover Account Settings
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>Brandon Smith</DisplayName>
<LegacyDN>/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=eec65d660c084484bbca3f80e1a10e9a-brandon</LegacyDN>
<DeploymentId>5135be05-06e4-4e3b-9cbd-f39b6108647f</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>EXCH</Type>
<Server>[email protected]</Server>
<ServerDN>/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/[email protected]</ServerDN>
<ServerVersion>73C18088</ServerVersion>
<MdbDN>/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/[email protected]/cn=Microsoft Private MDB</MdbDN>
<ASUrl>https://outlook.office365.com/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://outlook.office365.com/EWS/Exchange.asmx</OOFUrl>
<OABUrl>https://outlook.office365.com/OAB/fb606d0b-79d8-4255-9c7b-552a0fccb72f/</OABUrl>
<UMUrl>https://outlook.office365.com/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<AuthPackage>Anonymous</AuthPackage>
<PublicFolderServer>outlook.office365.com</PublicFolderServer>
<EwsUrl>https://outlook.office365.com/EWS/Exchange.asmx</EwsUrl>
<EmwsUrl>https://outlook.office365.com/EWS/Exchange.asmx</EmwsUrl>
<SharingUrl>https://outlook.office365.com/EWS/Exchange.asmx</SharingUrl>
<EcpUrl>https://outlook.office365.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=cadcom.us</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=cadcom.us</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=cadcom.us</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=cadcom.us</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=cadcom.us</EcpUrl-sms>
<EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&exsvurl=1&FldID=<FldID>&realm=cadcom.us</EcpUrl-publish>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=cadcom.us</EcpUrl-photo>
<EcpUrl-connect>Connect/Main.aspx?rfr=olk&exsvurl=1&Provider=<Provider>&Action=<Action>&realm=cadcom.us</EcpUrl-connect>
<EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=cadcom.us</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=cadcom.us</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=cadcom.us</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=cadcom.us</EcpUrl-extinstall>
<ServerExclusiveConnect>off</ServerExclusiveConnect>
</Protocol>
<Protocol>
<Type>EXPR</Type>
<Server>outlook.office365.com</Server>
<ASUrl>https://outlook.office365.com/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://outlook.office365.com/EWS/Exchange.asmx</OOFUrl>
<OABUrl>https://outlook.office365.com/OAB/fb606d0b-79d8-4255-9c7b-552a0fccb72f/</OABUrl>
<UMUrl>https://outlook.office365.com/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Basic</AuthPackage>
<CertPrincipalName>msstd:outlook.com</CertPrincipalName>
<EwsUrl>https://outlook.office365.com/EWS/Exchange.asmx</EwsUrl>
<EmwsUrl>https://outlook.office365.com/EWS/Exchange.asmx</EmwsUrl>
<SharingUrl>https://outlook.office365.com/EWS/Exchange.asmx</SharingUrl>
<EcpUrl>https://outlook.office365.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=cadcom.us</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=cadcom.us</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=cadcom.us</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=cadcom.us</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=cadcom.us</EcpUrl-sms>
<EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&exsvurl=1&FldID=<FldID>&realm=cadcom.us</EcpUrl-publish>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=cadcom.us</EcpUrl-photo>
<EcpUrl-connect>Connect/Main.aspx?rfr=olk&exsvurl=1&Provider=<Provider>&Action=<Action>&realm=cadcom.us</EcpUrl-connect>
<EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=cadcom.us</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=cadcom.us</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=cadcom.us</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=cadcom.us</EcpUrl-extinstall>
<ServerExclusiveConnect>on</ServerExclusiveConnect>
<EwsPartnerUrl>https://outlook.office365.com/EWS/Exchange.asmx</EwsPartnerUrl>
<GroupingInformation>CO1PR04</GroupingInformation>
</Protocol>
<Protocol>
<Type>WEB</Type>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<Internal>
<OWAUrl AuthenticationMethod="LiveIdFba, OAuth">https://outlook.office365.com/owa/</OWAUrl>
<Protocol>
<Type>EXCH</Type>
<ASUrl>https://outlook.office365.com/EWS/Exchange.asmx</ASUrl>
</Protocol>
</Internal>
<External>
<OWAUrl AuthenticationMethod="Fba">https://outlook.office365.com/owa/cadcom.us/</OWAUrl>
<Protocol>
<Type>EXPR</Type>
<ASUrl>https://outlook.office365.com/EWS/Exchange.asmx</ASUrl>
</Protocol>
</External>
</Protocol>
<Protocol>
<Type>EXHTTP</Type>
<Server>outlook.office365.com</Server>
<ASUrl>https://outlook.office365.com/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://outlook.office365.com/EWS/Exchange.asmx</OOFUrl>
<OABUrl>https://outlook.office365.com/OAB/fb606d0b-79d8-4255-9c7b-552a0fccb72f/</OABUrl>
<UMUrl>https://outlook.office365.com/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Basic</AuthPackage>
<CertPrincipalName>msstd:outlook.com</CertPrincipalName>
<EwsUrl>https://outlook.office365.com/EWS/Exchange.asmx</EwsUrl>
<EmwsUrl>https://outlook.office365.com/EWS/Exchange.asmx</EmwsUrl>
<SharingUrl>https://outlook.office365.com/EWS/Exchange.asmx</SharingUrl>
<EcpUrl>https://outlook.office365.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=cadcom.us</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=cadcom.us</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=cadcom.us</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=cadcom.us</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=cadcom.us</EcpUrl-sms>
<EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&exsvurl=1&FldID=<FldID>&realm=cadcom.us</EcpUrl-publish>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=cadcom.us</EcpUrl-photo>
<EcpUrl-connect>Connect/Main.aspx?rfr=olk&exsvurl=1&Provider=<Provider>&Action=<Action>&realm=cadcom.us</EcpUrl-connect>
<EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=cadcom.us</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=cadcom.us</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=cadcom.us</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=cadcom.us</EcpUrl-extinstall>
<ServerExclusiveConnect>On</ServerExclusiveConnect>
</Protocol>
</Account>
</Response>
</Autodiscover>
HTTP Response Headers:
request-id: 4412d758-013f-4700-bde1-06dc5e66bf6d
X-CalculatedBETarget: co1pr04mb474.namprd04.prod.outlook.com
X-DiagInfo: CO1PR04MB474
X-BEServer: CO1PR04MB474
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Set-Cookie: ClientId=YVWYC2UW3EAOSJXJYJDCDW; expires=Wed, 20-Apr-2016 04:40:08 GMT; path=/; secure; HttpOnly,[email protected]=u56Lnp2ejJqBzc6Znc7OmcjSnpnJzdLLx8qa0sfOyM/Sms7OyMzLyJmbms/HgZyem5yQktGKjIHNz87K0s/K0s3Oq8/LxcvPxc/HgZGeko+Nm8/L0Y+NkJvRkIqLk5CQlNGckJI=;
expires=Thu, 21-May-2015 04:40:08 GMT; path=/Autodiscover; secure; HttpOnly,[email protected]=u56Lnp2ejJqBzc6Znc7OmcjSnpnJzdLLx8qa0sfOyM/Sms7OyMzLyJmbms/HgZyem5yQktGKjIHNz87K0s/K0s3Oq8/LxcvPxc/H; expires=Thu, 21-May-2015 04:40:08 GMT; path=/Autodiscover;
secure; HttpOnly
Server: Microsoft-IIS/8.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
X-FEServer: BY1PR10CA0031
Date: Tue, 21 Apr 2015 04:40:08 GMT
Content-Length: 9631
Elapsed Time: 301 ms.
Autodiscover settings for Outlook connectivity are being validated.
The Microsoft Connectivity Analyzer validated the Outlook Autodiscover settings.
Additional Details
Elapsed Time: 0 ms.
Testing MAPI over HTTP connectivity to server outlook.office365.com
MAPI over HTTP connectivity was verified successfully.
Additional Details
HTTP Response Headers:
request-id: 2931fc03-73eb-4bb0-8ffc-34b9445369ed
X-FEServer: BY2PR09CA0048
Content-Length: 0
Date: Tue, 21 Apr 2015 04:40:08 GMT
Set-Cookie: ClientId=ZZCG7DWJLKIDNUIKMHP0Q; expires=Wed, 20-Apr-2016 04:40:09 GMT; path=/; secure; HttpOnly
Server: Microsoft-IIS/8.0
WWW-Authenticate: Basic Realm=""
X-Powered-By: ASP.NET
Elapsed Time: 3246 ms.
Test Steps
Attempting to resolve the host name outlook.office365.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 132.245.24.82, 132.245.92.34, 132.245.92.194, 132.245.80.146, 157.56.239.194, 132.245.64.146, 2a01:111:f400:2c40::2, 2a01:111:f400:5000::2, 2a01:111:f400:1414::2, 2a01:111:f400:2c2c::2, 2a01:111:f400:1428::2, 2a01:111:f400:4c32::2
Elapsed Time: 152 ms.
Testing TCP port 443 on host outlook.office365.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 70 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 251 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server outlook.office365.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US, Issuer: CN=Microsoft IT SSL SHA1, OU=Microsoft IT, O=Microsoft Corporation, L=Redmond, S=Washington, C=US.
Elapsed Time: 141 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name outlook.office365.com was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 3 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE.
Elapsed Time: 34 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 6 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 2/13/2015 12:38:15 AM, NotAfter = 2/13/2016 12:38:15 AM
Elapsed Time: 0 ms.
Testing HTTP Authentication Methods for URL
https://outlook.office365.com/mapi/emsmdb/[email protected].
The HTTP authentication methods are correct.
Additional Details
The Microsoft Connectivity Analyzer found all expected authentication methods and no disallowed methods. Methods found: Basic
HTTP Response Headers:
request-id: 2931fc03-73eb-4bb0-8ffc-34b9445369ed
X-FEServer: BY2PR09CA0048
Content-Length: 0
Date: Tue, 21 Apr 2015 04:40:08 GMT
Set-Cookie: ClientId=ZZCG7DWJLKIDNUIKMHP0Q; expires=Wed, 20-Apr-2016 04:40:09 GMT; path=/; secure; HttpOnly
Server: Microsoft-IIS/8.0
WWW-Authenticate: Basic Realm=""
X-Powered-By: ASP.NET
Elapsed Time: 190 ms.
Testing the MAPI Address Book endpoint on the Exchange server.
The address book endpoint was tested successfully.
Additional Details
Elapsed Time: 1987 ms.
Test Steps
Testing the address book "Check Name" operation for user
[email protected] against server outlook.office365.com.
Check Name succeeded.
Additional Details
DisplayName: Brandon Smith, LegDN: /o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=eec65d660c084484bbca3f80e1a10e9a-brandon
Elapsed Time: 1987 ms.
Testing the MAPI Mail Store endpoint on the Exchange server.
We successfully tested the Mail Store endpoint.
Additional Details
Elapsed Time: 594 ms.
Test Steps
Attempting to log on to the Mailbox.
We were able to log on to the Mailbox.
Additional Details
Elapsed Time: 594 ms.
Testing RPC over HTTP connectivity to server outlook.office365.com
RPC over HTTP connectivity was verified successfully.
Additional Details
HTTP Response Headers:
request-id: 64e2bf62-0b20-4e36-912d-005c7a017fb4
X-DiagInfo: BY2PR09CA0048
X-FEServer: BY2PR09CA0048
Content-Length: 0
Date: Tue, 21 Apr 2015 04:40:11 GMT
Set-Cookie: ClientId=SKGVNJCDX0OA7M7QPJFWLA; expires=Wed, 20-Apr-2016 04:40:12 GMT; path=/; secure; HttpOnly
Server: Microsoft-IIS/8.0
WWW-Authenticate: Basic Realm=""
X-Powered-By: ASP.NET
Elapsed Time: 25606 ms.
Test Steps
Attempting to resolve the host name outlook.office365.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 132.245.24.82, 132.245.92.34, 132.245.92.194, 132.245.80.146, 157.56.239.194, 132.245.64.146, 2a01:111:f400:2c40::2, 2a01:111:f400:5000::2, 2a01:111:f400:1414::2, 2a01:111:f400:2c2c::2, 2a01:111:f400:1428::2, 2a01:111:f400:4c32::2
Elapsed Time: 42 ms.
Testing TCP port 443 on host outlook.office365.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 61 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 223 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server outlook.office365.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US, Issuer: CN=Microsoft IT SSL SHA1, OU=Microsoft IT, O=Microsoft Corporation, L=Redmond, S=Washington, C=US.
Elapsed Time: 121 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name outlook.office365.com was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 1 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE.
Elapsed Time: 36 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 5 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 2/13/2015 12:38:15 AM, NotAfter = 2/13/2016 12:38:15 AM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Elapsed Time: 173 ms.
Testing HTTP Authentication Methods for URL
https://outlook.office365.com/rpc/[email protected]:6002.
The HTTP authentication methods are correct.
Additional Details
The Microsoft Connectivity Analyzer found all expected authentication methods and no disallowed methods. Methods found: Basic
HTTP Response Headers:
request-id: 64e2bf62-0b20-4e36-912d-005c7a017fb4
X-DiagInfo: BY2PR09CA0048
X-FEServer: BY2PR09CA0048
Content-Length: 0
Date: Tue, 21 Apr 2015 04:40:11 GMT
Set-Cookie: ClientId=SKGVNJCDX0OA7M7QPJFWLA; expires=Wed, 20-Apr-2016 04:40:12 GMT; path=/; secure; HttpOnly
Server: Microsoft-IIS/8.0
WWW-Authenticate: Basic Realm=""
X-Powered-By: ASP.NET
Elapsed Time: 27 ms.
Attempting to ping RPC proxy outlook.office365.com.
RPC Proxy was pinged successfully.
Additional Details
Elapsed Time: 2099 ms.
Attempting to ping the MAPI Mail Store endpoint with identity:
[email protected]:6001.
The endpoint was pinged successfully.
Additional Details
The endpoint responded in 47 ms.
Elapsed Time: 5049 ms.
Testing the MAPI Address Book endpoint on the Exchange server.
The address book endpoint was tested successfully.
Additional Details
Elapsed Time: 6447 ms.
Test Steps
Attempting to ping the MAPI Address Book endpoint with identity:
[email protected]:6004.
The endpoint was pinged successfully.
Additional Details
The endpoint responded in 218 ms.
Elapsed Time: 4230 ms.
Testing the address book "Check Name" operation for user
[email protected] against server
[email protected].
Check Name succeeded.
Additional Details
DisplayName: Brandon Smith, LegDN: /o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=eec65d660c084484bbca3f80e1a10e9a-brandon
Elapsed Time: 2216 ms.
Testing the MAPI Referral service on the Exchange Server.
The Referral service was tested successfully.
Additional Details
Elapsed Time: 6271 ms.
Test Steps
Attempting to ping the MAPI Referral Service endpoint with identity:
[email protected]:6002.
The endpoint was pinged successfully.
Additional Details
The endpoint responded in 640 ms.
Elapsed Time: 4630 ms.
Attempting to perform referral for user /o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=eec65d660c084484bbca3f80e1a10e9a-brandon on server
[email protected].
We got the address book server successfully.
Additional Details
The server returned by the Referral service:
[email protected]
Elapsed Time: 1640 ms.
Testing the MAPI Address Book endpoint on the Exchange server.
The address book endpoint was tested successfully.
Additional Details
Elapsed Time: 923 ms.
Test Steps
Attempting to ping the MAPI Address Book endpoint with identity:
[email protected]:6004.
The endpoint was pinged successfully.
Additional Details
The endpoint responded in 62 ms.
Elapsed Time: 72 ms.
Testing the address book "Check Name" operation for user
[email protected] against server
[email protected].
Check Name succeeded.
Additional Details
DisplayName: Brandon Smith, LegDN: /o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=eec65d660c084484bbca3f80e1a10e9a-brandon
Elapsed Time: 851 ms.
Testing the MAPI Mail Store endpoint on the Exchange server.
We successfully tested the Mail Store endpoint.
Additional Details
Elapsed Time: 4286 ms.
Test Steps
Attempting to ping the MAPI Mail Store endpoint with identity:
[email protected]:6001.
The endpoint was pinged successfully.
Additional Details
The endpoint responded in 656 ms.
Elapsed Time: 3656 ms.
Attempting to log on to the Mailbox.
We were able to log on to the Mailbox.
Additional Details
Elapsed Time: 628 ms.
============================================================================= -
Checking BCC from an iOS device with Exchange Mail
All,
My question is simply, I have an iOS device with Exchange mail configured. From my phone or desktop I send an email with Joe in the "To:" and Mary in the "BCC:".
When I check the Sent items on my phone, and I go to that email, I only see "Joe".
Is this just a limitation within iOS?
More detail:
I'm testing on an iPhone 4S running v6.1.3 and I have my Office 365 account configured as Exchange email.
Thanks all!
-rudyNo.
For obvious security reasons, iOS devices cannot be controlled remotely. Desktop computers and mobile devices do not share all of the same functionality. Mobile devices are somewhat limited compared to a full computer. -
Integrating Mobile device with SAP XI
Hai,
In integrating mobile device with XI.
What are the settings i need to do in ALE settings.
what type of adapter i need to use.
please provide complete information related to SAP R/3 settings like
1. logical system
2. rfc destion nation
3. ports
4. parter profile
in XI side what are the settings i need to do.
plase provide complete information. help me out.Please,
check the following documentation
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ceb31d4f-0901-0010-60bc-8162e7c6179d
It is an article about the integration of mobile devices with XI from this site.
I hope it helps you.
regards,
Jaime -
Can I have 2 separate mobile devices with 1 cloud drive?
Can I have 2 separate mobile devices with 1 cloud drive?
Hello V1997!
I'd be happy to answer your question! Each separate number has it's own Verizon Cloud account.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
Lync on premises with Exchange online UM SRV record
Hi,
We have Lync 2013 on premises and we have Hybrid exchange deployment, recently we have integrated Lync on premises with Exchange online UM, we have configured subscriber access and I have done all configuration, created hosted voice mail policy, created
Subscriber access UM contact.
Problem is that if a user dials from Lync client to voice mail (Exchange online UM Subscriber Access number) the call successfully establish, if the same user is outside the organization and wants to call the Exchange online UM Subscriber
Access number from his mobile or from his home phone number the call doesn't connect, this problem is not from the same user any one from outside the organization can not call to subscriber access number from his mobile or from his landline (outside the organization
numbers)
I have done some logging on Lync Edge server and found two things:
When a user calls from Lync client to O365 UM Subscriber access the call establish successfully and when I see the call logs I am seeing the
[email protected] and SRV record for the domain.com is verified
When a user calls from outside the organization (Landline or mobile) to O365 UM subscriber access the call doesn't establish and when I see the call logs I am seeing
[email protected] and subscriber access number as
[email protected] and the error says Unable to resolve DNS SRV record for domain it.domain.com.
Please note our internal domain is it.domain.com and our external or smtp domain is domain.com
In Lync 2013 the default sip domain is also it.domain.com and additional sip domain is domain.com
Pleasae help me to resolve the issue.
If answer is helpful, please hit the green arrow on the left, or mark as answer. Salahuddin | Blogs:http://salahuddinkhatri.wordpress.com | MCITP Microsoft LyncThe issue is that your default domain is it.domain.com. I suspect that even if your Edge server is able to route this call back to Exchange online, that tenant will reject this call as it will not be able to find it.domain.com or federation SRV record associated
with it.
You will need to change your default SIP domain to your public SIP domain. If you decide to do this, please note that you will also need to review any impact on the simple URLs (and certificates if applicable).
It is also recommended to perform an export-csconfiguration command to backup the topology before making these changes.
Hope this helps.
SinghP80 -
How to FaceTime and iMessage on multiple apple devices with one iTunes account
We recently received iPad 2's for Christmas and was looking for some advice on how to FaceTime and iMessage on multiple apple devices with One iTunes Account (Apple Id). I have created or attached other e-mail addresses to our apple id but do not know how to use them on the new devices. Our home MacBook Pro uses our main apple id for FaceTime. The iPads have been setup with the main apple id w/o being able to use FaceTime and iMessage.
Please Help...
I appreciate the help and support.P and V-
If you are trying to connect to someone with a different Apple ID, I think all the devices should work, but one at a time.
The problem is when you try to connect between two with the same Apple ID. Once the calling device tries to make the connection, it finds the second device to be "busy". That is where each needs to use a different E-Mail address when setting it up.
On iOS devices, when you press the Home button to exit an App, the App may still be active in the background, even when the device is sleeping. If FaceTime or iMessage is merely being active that way, it may be enough to "tie up" the E-Mail address.
From the Home screen, double click your Home button. You will see a list of recent Apps along the bottom of the screen. Press and hold on one of them until they start to wiggle. You will then see a red minus sign on each. Pressing the minus sign will remove an App from the list, and stop it from working in the background. (Click the Home button to stop the wiggling, and again to hide the recent Apps.)
Fred -
Lync 2010 Integration with Exchange Online UM
Hi All,
Recently I have got the project to integrate Lync 2010 with Exchange Online UM, I have gone through the TechNet article but it seems very confusing and things are not very clear, can some please please help me out in this that how to setup this, what ports
do I need to allow from on premises to Exchange online UM.
There are some other questions as well which is not clear from TechNet.
1. Create SRV record, when I create the SRV record in external dns then in the host providing this service will be access edge fqdn is this correct.
2. Configure Edge Server for federation (do I need to run this on Edge server or on Lync FE Servers, I believe on FE SErvers is this correct, if yes then do I need to run the setup again on Edge server by exporting Topology or the replication will
do the needful)
3. To Create a hosting provider do I need to run this command on Edge or on Lync FE Servers.
4. To create a hosting provider you need to run the command
New-CsHostingProvider -Identity Fabrikam.com -Enabled $True -EnabledSharedAddressSpace $True -HostsOCSUsers $False -ProxyFQDN "proxyserver.fabrikam.com" -IsLocal $False -VerficationLevel UseSourceVerification
now from the above command -Identity what will be the Identity name it can be any thing or it should be some thing related to exchange online um.
for -proxyfqdn what will be the FQDN name here, from where I can get this name
5. Do I need to add or remove any domain names in office 365 if yes then what domain names it will be
6. If my sip address is abc.com then do I have to add this domain name in exchange online or do I need to add another domain name how this setup will be
7. if I will create any new domain in the dns in office 365 then do I need to add this domain name in my external dns if yes then which ip it will be pointed to.
Please guys help me out as I m new to exchange um online and I have never integrated it before.
Appreciate your help
If answer is helpful, please hit the green arrow on the left, or mark as answer. Salahuddin | Blogs:http://salahuddinkhatri.wordpress.com | MCITP Microsoft Lync1. Yes, create an SRV as per Lync documentation for external access to Edge.
2. Correct, all config is done on
Front End and will be replicated to the Edge servers. As long as your Edge servers are replicating successfully theere is no need to do a manual import.
3. Run this PowerShell on the Front End
4. Identity is a name to identify the hosting provider such as "Exchange Online". See http://technet.microsoft.com/en-us/library/gg398490.aspx
proxyfqdn for Exchange Online is exap.um.outlook.com
5. Your SIP domain will need to be added a a vanity domain in Office 365
6. Same as above, just add as vanity domain
7. Any added domains need to be setup as per Office 365 documentation, nothing special needs to be done for UM integration.
Check this out for more info - http://lyncinsider.com/instant-messaging/how-to-connect-lync-server-to-exchange-online-part-1/
Andrew Morpeth
Lync Server Specialist - Auckland, NZ
Check out my blog -
I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account? Also, I was wondering why they took my money even when it did not finish downloading let alone get downloaded?
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen. -
Is it possible to use different iOS devices with the same account of the gamecenter?
Is it possible to use different iOS devices with the same account of the gamecenter? in that case, can two people play a game with the same account and add both scores to the same leaderboard nickname?
You should be able to use the same account. The top scores will get updated on the leader board.
Taz -
Lync 2013 On Premises integration with Exchange Online Unified Messaging
I am working on deploying Lync 2013 Server on premises and integrating it with Exchange Online. We do not use Exchange on premises.
My question is how to integrate with Unified Messaging specifically. Other functions like Calendar, call logs seem to be working fine.
There are many guides online on how to do this, and I have read many and attempted to follow with no luck. All seem to assume that UM has already been deployed on prem which I don't have. Is this possible to integrate Lync with Exchange Online without having
and Exchange deployment on premises first.
Another source of confusion is the Office Voice Access number and how Lync clients dial voicemail. Where does this go if somebody dials internally (from Lync) and externally (from PSTN)? Exchange online or Lync on prem? And if Lync, then my guess would be
Lync forwards on to Exchange Online UM somehow. Do I have to purchase a number from somewhere because of it being on 365 or can I use a spare DID?
From my tests so far, when I call voicemail as any user, it seems to dial that same user and then the call fails.
Hopefully someone can shed some light on this for me.You can integrate Exchange UM with Lync Server 2013.
Please check the deployment process at http://technet.microsoft.com/en-us/library/gg398968.aspx
Lisa Zheng
TechNet Community Support -
New downloads of items already purchased in other device with the same account are charged again?
No, see here...
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes... -
If i have multiple devices with my icould account can they all read my text messages?
If i have multiple devices with my icould account can they all read my text messages?
Welcome to the Apple Community.
They can all share your iMessages, just make sure the settings on each device are set to send and receive from the same numbers and addresses. -
I was charged twice for the same book. I downloaded it onto 2 devices with the same account. How do I report this?
Review your purchase history to ensure that you were charged twice.
http://support.apple.com/kb/HT2727
If you believe that you were incorrectly charged, contact iTunes support here:
http://www.apple.com/support/itunes/contact/
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