Problem in converting word files to pdf

Software Crashes When converting Word .doc files to pdf

Dear Mr. Kazlow,
Thanks for your responese.
We noticed this problem when we tried to combine two word (.doc files) together and form a pdf. The same word files are getting combined to pdf  when we are using Adobe Acrobat 9 Pro on the same system. Only in Ver XI we are facing this problem. After the crash we also get a error message from Windows saying "Adobe Elements has stopped working".
The error form Adobe is as shown in the attachment.
regards
Swamy

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