Problem in creating customer in new sales area

Hi
I am creating a customer in new sales area but system is not allowing but giving following message Sales area UKA1 U1 U1 is not defined for customers.
In IMG, sales area UKA1 U1 U1 exists.
How to resolve this problem?
Thanks

Dear Uttam,
There are two ways to maintain Customer Master records:
1. By creating master record for each Sales Area
2. BY creating single master record & define common Distribution channels & Divisions.
In second case e.g. you have two distribution channel & Divisions C1 & C2 and AA & BB respectively. You create a master record for C1 & AA & if you have defined the above Sales areas as common then you need create new master record for C2 & BB...
These settings can be done at IMG - Sales & Dist - Master Data - Define Common Dist. Channel & Divisions.
Hope this clears your doubt.. .
Reward if useful...
Thanks,
Jignesh Mehta
Mumbai
98700 10230

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