PROBLEM IN CUSTOMER CREATION

Question

hi
friends
         when i am creating customer master data by xd01 an erros is coming----
Sales area INSO ID CP is not defined for customers
this is my sales area
i have checked all set up
sales organisation to distribution channel
sales organisation to division
set up sales area
even in database table TVTA entry is there
also customer creation screen if i click all sales area tab i sales area is not appearing
though it is coming
but it is allowing me to creat customer under company code view through fd01.
i am working in ecc 6 version this is totally new system & i am configuring sd module 1st time.
plz give some quick solution 
ambarish

Answer 1

Dear Ambarish,
The Enterprise Structure Configuration you have already checked & as mentioned by you, it sounds to be appropriate.
As per my understanding, you are facing an issue with Sales Area Tab Pages. There are 2 recommendation, which I can suggest:
1. Check the configuration setting in VOR1 & VOR2, & ensure that the distribution Channel & Division are maintained appropriately for the Sales Organization.
2. Also ensure to check Account Group setting:
2.1.1     Account Group
2.1.1.1       Maintain Number Range for Account Group
Use
The purpose of this activity is to control number range of Account Group.
Procedure
Access the activity using one of the following navigation options:
IMG --> Financial Accounting (New) --> Accounts Receivable and Accounts Payable --> Customer Accounts --> Master Data --> Preparations for Creating Customer Master Data --> Create Number Ranges for Customer Accounts --> Select the Icon to maintain Number Range
Transaction Code: SPRO
Data to be maintained:
No | From      | To | Current No | Ext (Tick in Check Box)
01 | 0000000001 | 0000099999 | 0 | No
02 | 0000100000 | 0000299999 | 0 | No
XX | A | ZZZZZZZZZZ |      Yes
2.1.1.2       Assign Number Range to Account Group
Use
The purpose of this activity is to maintain number range of Account Group.
Procedure
Access the activity using one of the following navigation options:
IMG > Financial Accounting (New) > Accounts Receivable and Accounts Payable > Customer Accounts > Master Data > Preparations for Creating Customer Master Data > Assign Number Ranges to Customer Account Groups
Transaction Code     : SPRO
Data to be maintained:
Group | Name | Number Range
0001 | Sold-to party | XX
0002 | Goods recipient | XX
0003 | Payer | XX
0004 | Bill-to party | XX
2.1.1.3       Define Account Groups with Screen Layout (Customers)
Use
In this step, you determine the account group of the customer.
Procedure
Access the activity using one of the following navigation options:
IMG > Financial Accounting (New) > Accounts Receivable and Accounts Payable > Customer Accounts > Master Data > Preparations for Creating Customer Master Data > Define Account Groups with Screen Layout (Customers)
Transaction Code     : SPRO
The groups indicated below are a few examples. There are many groups in Standard SAP & if we require additional Group, it can be copied from appropriate group & maintained.
Group | Name
0001 | Sold-to party
0002 | Goods recipient
0003 | Payer
0004 | Bill-to party
0005 | Prospective customer
0006 | Competitor
Select Sold-to-party > go to Details > Double Click on General data / Company code data / Sales data. It will take to next screen which details Tab Pages of General data / Company code data / Sales data. Double Click on Tab Page for example: Address, Control, Marketing & so on. Here you can maintain whether the field is to be Suppress, Req. Entry, Opt. entry or Display
IS THIS MANDATORY IN TOTALLY NEW SYSTEM WHEN I WILL BE CREATING ENTERPRISE COMPONENT ALAWAYS I NEED TO COPY ? BECAUSE WHEN I AM COPYING IT FROM STANDARD IT IS PERFORMING AS PER EXPECTION
It is not Mandatory, but a recommended Practice. The Advantage is when we copy from Standard, by default it updates all relevant table, which sometimes misses out if we are creating without using copy functionality.
Regards,
Rajesh Banka
Edited by: Rajesh Banka on Jun 28, 2008 9:08 PM