Problem in deskjet D-2360 printer

the catrigre carrier of my printer D-2360 is not stable at the center it is moving either side randomly

did you serviced your printer already?
check the plastic disk ( it like a 360 protractor -sorry i dont know the part name ) if it is aligned / in between with the sensor. located at the left side of the printer
check the picture.. heres the link
http://usdigital.com/products/encoders/incremental​/modules/heds/installation-torque?drawings

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    I work on behalf of HP
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    I work on behalf of HP
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