Problem in displaying portal login page

Hi
I made 3 diffirent installation and I still have the same problem :
1. AS 10g R2 on windows 2003 SP1
2. AS 10g R2 on Windows XP SP2
3. AS 10g (9.0.4) on Windows XP SP2
All of the services of infrastructure and Middle tier are working properly , no error massages , even from IE , but always when I'm accessing the portal
by http://<host>:<port>/pls/portal , I can see only the tab that contains 'welcome' but nothing else , just white page , I tried to access it from remote client also its still the same
(note : http://<host>:<port>/discoverer/plus is displaying properly)
any body have an idea ?

Hi,
If all the services pertaining to AS Portal are started then navigate to the page where all the components are listed.From there select Portal and try accessing the Portal home page. Some times the direct access to the portal as mentioned by you will not work.
Regards,
Ahtesham.

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Message was edited by:
 vaishali dhayalan

Hi Shyam,
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Message was edited by:
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Message was edited by:
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Hi All,
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302 255 12 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.
4322; InfoPath.2; MS-RTC LM 8; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET
CLR 3.5.30729)"
172.16.7.000 - - [18/Mar/2010:10:08:29 -0700] "GET /OA_HTML/AppsLocalLogin.jsp H
TTP/1.1" 302 636 1 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET
CLR 1.1.4322; InfoPath.2; MS-RTC LM 8; .NET CLR 2.0.50727; .NET CLR 3.0.4506.215
2; .NET CLR 3.5.30729)"
172.16.7.000 - - [18/Mar/2010:10:08:30 -0700] "GET /OA_HTML/RF.jsp?function_id=1
022220&resp_id=-1&resp_appl_id=-1&security_group_id=0&lang_code=US&params=vgKXg2
heqNf8JF2nT3inFw&oas=BKdqgYoO4L8Ss-JMOEOfdA.. HTTP/1.1" 302 1167 1 "-" "Mozilla/
4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.2; MS-RTC
LM 8; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)"
172.16.7.000 - - [18/Mar/2010:10:08:30 -0700] "GET /OA_HTML/AppsLogin?requestUrl
=http%3A%2F%2F<hostname>%3A8060%2FOA_HTML%2FRF.jsp%3Ffunction_id%3D1022220%
26resp_id%3D-1%26resp_appl_id%3D-1%26security_group_id%3D0%26lang_code%3DUS%26pa
rams%3DvgKXg2heqNf8JF2nT3inFw%26oas%3DBKdqgYoO4L8Ss-JMOEOfdA..&cancelUrl=http%3A
%2F%2F<hostname>%3A8060%2FOA_HTML%2FAppsLogin&langCode=US HTTP/1.1" 302 119
4 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; I
nfoPath.2; MS-RTC LM 8; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5
.30729)"
172.16.7.000 - - [18/Mar/2010:10:08:30 -0700] "GET /OA_HTML/RF.jsp?function_id=1
022220&resp_id=-1&resp_appl_id=-1&security_group_id=0&lang_code=US&params=vgKXg2
heqNf8JF2nT3inFw&oas=BKdqgYoO4L8Ss-JMOEOfdA.. HTTP/1.1" 302 1167 1 "-" "Mozilla/
4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.2; MS-RTC
LM 8; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)"
172.16.7.000 - - [18/Mar/2010:10:08:30 -0700] "GET /OA_HTML/AppsLogin?requestUrl
=http%3A%2F%2F<hostname>%3A8060%2FOA_HTML%2FRF.jsp%3Ffunction_id%3D1022220%
26resp_id%3D-1%26resp_appl_id%3D-1%26security_group_id%3D0%26lang_code%3DUS%26pa
rams%3DvgKXg2heqNf8JF2nT3inFw%26oas%3DBKdqgYoO4L8Ss-JMOEOfdA..&cancelUrl=http%3A
%2F%2F<hostname>%3A8060%2FOA_HTML%2FAppsLogin&langCode=US HTTP/1.1" 302 119
4 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; I
nfoPath.2; MS-RTC LM 8; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5
.30729)"
172.16.7.000 - - [18/Mar/2010:10:08:31 -0700] "GET /OA_HTML/AppsLogin?requestUrl
=http%3A%2F%2F<hostname>%3A8060%2FOA_HTML%2FRF.jsp%3Ffunction_id%3D1022220%
26resp_id%3D-1%26resp_appl_id%3D-1%26security_group_id%3D0%26lang_code%3DUS%26pa
rams%3DjhrRwMslHTnWURqwrLrjIddWDK1nVN5HguEvwBa7elqwM2TwnGcuXPo-sFvsEb3pGep8jWq8P
V4phTYDyU0op5tCBtuqL19T.6LjVXG3aGH6Vb7cQ.Y.89BEs.5Km7ROYtFKSId6p6mDDQELpgoYI5Yca
nmI9MbDBtHUZhBnfLaprf-KM.eZsXcqV7rPEnB4teKqO5ybgETVLRCyDHn-NbAEOwsap.uxhgZGafXKZ
iQrJ4qsEjjsj7NZigRL0Ah0EFlpHLv6SqBMgX.3pOD-2gy6S1z-9p-cp8Us.8WxdeBlB9hTIqGZYGk0K
tM-xifcWKTo14hLMKBWQ2mB97U7XVxpiXXUZ.RdwSB7.uNnLebAQ9TJVJfaktuayKCzpa-4BFRFASUYM
bOy3SW3vko0jszaQ3kb8k-nSr9JF7hTzIywE4wlXI4SJK4mTf-kJdCALI-skzTE7p4GIvVLdG2Mrg2xf
vHH2pHNlm1dIqsliF3rDuWAwzHFRt6OznTVE7fgL0Ha0UcinjKPjGoWwgESF6NPrpBRgSjWfCHazUxZT
svzBKDCPAn3cnC.4URcNVcoC908xIL-h113ejgw.5RokOeA48BWFJrzYrgyj-gQJCinDHratvCBTqwzR
jM9nX0bHR8Cc0kLcX-q.arAffPKQpX-BFFDaYoxRSddODbpNWutpreWCymqd87hP-OoiCJLLcaO8HxeU
eHaW8aQQmVyWOy-diSCk3BtDNfJOUxhdhbUKUrx6osQAUc86k4DTp3GXmPKlTsp5-VD8Ir4HTL2jN26A
tADivPbxMGRTicuS8CdNYSfznFfSQM51tRc1-439qMJwV8cWvbD9QTWn8fIfL-HhWtca8AYZl7z98fbC
vxh7hNVR7tjuiXcFa7WIxp7GP0bL7cn.y07AaICSCzCAwJ7.LJog9uN7lbg.n-ytEeMaC0GnvAC47x6f
uW4WVu0f7e2l7p6hoX76z4FPrt.Cw%26oas%3DhtB4ZVHRR_mk1RWyQ6rTeA..&cancelUrl=http%3A
%2F%2F<hostname>%3A8060%2FOA_HTML%2FAppsLogin&langCode=US HTTP/1.1" 302 407
4 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; I
nfoPath.2; MS-RTC LM 8; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5
.30729)"
172.16.7.000 - - [18/Mar/2010:10:08:31 -0700] "GET /OA_HTML/AppsLocalLogin.jsp?r
equestUrl=http%3A%2F%2F<hostname>%3A8060%2FOA_HTML%2FRF.jsp%3Ffunction_id%3
D1022220%26resp_id%3D-1%26resp_appl_id%3D-1%26security_group_id%3D0%26lang_code%
3DUS%26params%3DjhrRwMslHTnWURqwrLrjIddWDK1nVN5HguEvwBa7elqwM2TwnGcuXPo-sFvsEb3p
Gep8jWq8PV4phTYDyU0op5tCBtuqL19T.6LjVXG3aGH6Vb7cQ.Y.89BEs.5Km7ROYtFKSId6p6mDDQEL
pgoYI5YcanmI9MbDBtHUZhBnfLaprf-KM.eZsXcqV7rPEnB4teKqO5ybgETVLRCyDHn-NbAEOwsap.ux
hgZGafXKZiQrJ4qsEjjsj7NZigRL0Ah0EFlpHLv6SqBMgX.3pOD-2gy6S1z-9p-cp8Us.8WxdeBlB9hT
IqGZYGk0KtM-xifcWKTo14hLMKBWQ2mB97U7XVxpiXXUZ.RdwSB7.uNnLebAQ9TJVJfaktuayKCzpa-4
BFRFASUYMbOy3SW3vko0jszaQ3kb8k-nSr9JF7hTzIywE4wlXI4SJK4mTf-kJdCALI-skzTE7p4GIvVL
dG2Mrg2xfvHH2pHNlm1dIqsliF3rDuWAwzHFRt6OznTVE7fgL0Ha0UcinjKPjGoWwgESF6NPrpBRgSjW
fCHazUxZTsvzBKDCPAn3cnC.4URcNVcoC908xIL-h113ejgw.5RokOeA48BWFJrzYrgyj-gQJCinDHra
tvCBTqwzRjM9nX0bHR8Cc0kLcX-q.arAffPKQpX-BFFDaYoxRSddODbpNWutpreWCymqd87hP-OoiCJL
LcaO8HxeUeHaW8aQQmVyWOy-diSCk3BtDNfJOUxhdhbUKUrx6osQAUc86k4DTp3GXmPKlTsp5-VD8Ir4
HTL2jN26AtADivPbxMGRTicuS8CdNYSfznFfSQM51tRc1-439qMJwV8cWvbD9QTWn8fIfL-HhWtca8AY
Zl7z98fbCvxh7hNVR7tjuiXcFa7WIxp7GP0bL7cn.y07AaICSCzCAwJ7.LJog9uN7lbg.n-ytEeMaC0G
nvAC47x6fuW4WVu0f7e2l7p6hoX76z4FPrt.Cw%26oas%3DhtB4ZVHRR_mk1RWyQ6rTeA..&cancelUr
l=http%3A%2F%2F<hostname>%3A8060%2FOA_HTML%2FAppsLogin&langCode=US HTTP/1.1
" 302 5692 0 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.
1.4322; InfoPath.2; MS-RTC LM 8; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NE
T CLR 3.5.30729)"
127.0.0.1 - - [18/Mar/2010:10:08:38 -0700] "HEAD /index.html HTTP/1.1" 200 0 0
ERROR LOG:
[Thu Mar 18 10:07:24 2010] [info] got an event: IAS/PM/PROC_ALIVE
[Thu Mar 18 10:07:25 2010] [info] got an event: IAS/PM/PROC_START
[Thu Mar 18 10:07:34 2010] [info] got an event: IAS/PM/PROC_READY
[Thu Mar 18 10:07:49 2010] [info] got an event: IAS/PM/PROC_READY
[Thu Mar 18 10:07:49 2010] [info] mod_oc4j: Inserting instance=<Instance name>
<hostname>, opmnid=969549335 into proc table
[Thu Mar 18 10:07:49 2010] [info] got an event: IAS/PM/PROC_ALIVE
[Thu Mar 18 10:07:54 2010] [info] got an event: IAS/PM/PROC_READY
[Thu Mar 18 10:08:04 2010] [info] got an event: IAS/PM/PROC_READY
[Thu Mar 18 10:08:19 2010] [info] got an event: IAS/PM/PROC_READY
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Hi,
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Shitij

Well, after raising an OSS message with SAP, they worked on a new patch file for J2EE Applications (J2EEAPPS SPS4 patch 3) and after deploying this patch, the issue was resolved.
So if anyone else faces the same problem, please deploy the latest J2EE APPS patch file by downloading it from service marketplace.
Closing the thread now.
Regards,
Shitij

Not able to access the portal login page and idenetity console page

Hi all.
I installed PS 6.1 on a new Solaris 8 Box. DNS is not configured for this box.
I use netscape browser on the solaris boz to test my installation - everything is fine
issue:
When i tried to access the amconsole or amserver/UI/Login application, it bombs with the following exception.
but i can see the default webserver page (or any static html for that matter).
any clue?
10/28/2003 03:22:22:776 PM EET: Thread[Thread-195,5,main]
ERROR: Exception occured
java.lang.Exception: Service URL not found:session
at com.iplanet.services.naming.WebtopNaming.getServiceURL(WebtopNaming.java:180)
at com.iplanet.dpro.session.Session.getSessionServiceURL(Session.java:686)
at com.iplanet.dpro.session.Session.getSessionServiceURL(Session.java:668)
at com.iplanet.dpro.session.Session.getSession(Session.java:540)
at com.iplanet.sso.providers.dpro.SSOProviderImpl.createSSOToken(SSOProviderImpl.java:73)
at com.iplanet.sso.SSOTokenManager.createSSOToken(SSOTokenManager.java:280)
at com.sun.identity.authentication.service.AuthUtils.getOrigLoginURL(AuthUtils.java:1546)
at com.sun.identity.authentication.UI.LoginViewBean.forwardTo(LoginViewBean.java:253)
at com.iplanet.jato.ApplicationServletBase.dispatchRequest(ApplicationServletBase.java:783)
at com.iplanet.jato.ApplicationServletBase.processRequest(ApplicationServletBase.java:434)
at com.iplanet.jato.ApplicationServletBase.doPost(ApplicationServletBase.java:312)
at com.iplanet.jato.ApplicationServletBase.doGet(ApplicationServletBase.java:282)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.iplanet.server.http.servlet.NSServletRunner.invokeServletService(NSServletRunner.java:919)
at com.iplanet.server.http.servlet.WebApplication.service(WebApplication.java:1061)
at com.iplanet.server.http.servlet.NSServletRunner.ServiceWebApp(NSServletRunner.java:981)

I am facing the same problem. I am using Custom Authentication module. When I access the login page for this custom authentication module I got this error. I have DNS entry and added the IP Adress in the host file too. Anyone tell us, what could be the problem?

Change labels on Portal Login page

Hi community,
We are running Portal 7.00 SP21 version and on Portal Logon page we have enabled Get Support link. Now we want to cutomize labels on page wich is shown through the Get Support Link (not welcome page).
If we unzip the file umelogonbase.jar, we can find under dist\PORTAL-INF\lib - we can find the file "logonLabels_" which contains the language we are using. Also we find the key which is used in the tag (for us it is LAST_NAME) and change the text after the equal sign. Then we save the changed file and create a updated JAR file using a zip program but named umelogonbase.jar, not umelogonbase.zip or umelogonbase.jar.zip. - Put again the JAR file back to dist\PORTAL-INF\lib. Restart server, Portal cache and temp files, we don't get applied this change.
This works ok for Welcome page, where by the same way, we can change labes and after restar/clear, we get applied those changes.
So, how can I change the labels on Get Suppot page??
We can not use NWDS....
Thanks !

Hi,
Thanks a lot for your answers.
First, on umResetPasswordPage.jsp I have found the code where "LAST_NAME" must take a value from other file (Could be from umelogonbase.jar?) so, maybe it is not the right place to change it, isn't it? or did you suggest by other way?? This is the code on the umResetPasswordPage.jsp file:
<td width="161" height="20">
 <label class=urLblStd for="logonlastnamefield">
 <%=logonLocale.get("LAST_NAME")%>
 *
 </label>
 </td>
Second, On Portal Content there is not any Page/Iview wich manage this Support (LogonHelpApp) page openned by "get Support" link on Welcome Portal Page. At this time, I could not find if is it a webdynpro or other component Portal....

SSLVPN in IE 8 or 9 does not display login page

Hi all,
I have a working setup with a customer using UC560 that uses SSLVPN and it works but only when using other browsers like Firefox and google chrome, when we try using IE version 8 or 9 we get prompted about the security certificate (the usual, as it's https) and after making the exception it does not display the login page, just this: Internet Explorer can't display this website, and that's about it, don't even get the chance to login nor download the anyconnect client, anyone know if there's a patch or something for this?

Hi Bryan,
thanks for your response, unfortunately it's a UC560 not an SA500 so i don't have those options, so far I haven't found configuration options that deny IE or someting like that, it really is a weird problem and it's though to troubleshoot.
When I do debug webvpn http and try to enter the webpage with IE it shows this:
077696: Mar 26 19:35:09.841: WV-HTTP: Fragmented header-line
077697: Mar 26 19:35:09.841: WV-HTTP: HTTP request line too long
077698: Mar 26 19:35:09.841: WV-HTTP: Deallocating HTTP info
and when i do the same debug but enter the webpage using firefox or google chrome it succeeds, sending this debug output:
102796: Mar 27 18:37:02.411: WV-HTTP: Original client request
GET / HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102797: Mar 27 18:37:02.411: WV-HTTP: HTTP Header parsing complete
102798: Mar 27 18:37:02.411: WV-HTTP: * HTTP request complete
102799: Mar 27 18:37:02.431: WV-HTTP: Original client request
GET /webvpn.html HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102800: Mar 27 18:37:02.431: WV-HTTP: HTTP Header parsing complete
102801: Mar 27 18:37:02.431: WV-HTTP: * HTTP request complete
102802: Mar 27 18:37:02.515: WV-HTTP: Original client request
GET /paramdef.js HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102803: Mar 27 18:37:02.515: WV-HTTP: HTTP Header parsing complete
102804: Mar 27 18:37:02.515: WV-HTTP: * HTTP request complete
102805: Mar 27 18:37:02.523: WV-HTTP: Original client request
GET /lang.js HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102806: Mar 27 18:37:02.523: WV-HTTP: HTTP Header parsing complete
102807: Mar 27 18:37:02.523: WV-HTTP: * HTTP request complete
102808: Mar 27 18:37:02.547: WV-HTTP: Original client request
GET /shared.js HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102809: Mar 27 18:37:02.547: WV-HTTP: HTTP Header parsing complete
102810: Mar 27 18:37:02.547: WV-HTTP: * HTTP request complete
102811: Mar 27 18:37:02.671: WV-HTTP: Original client request
GET /img/logo.gif HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102812: Mar 27 18:37:02.671: WV-HTTP: HTTP Header parsing complete
102813: Mar 27 18:37:02.671: WV-HTTP: * HTTP request complete
102814: Mar 27 18:37:02.675: WV-HTTP: Original client request
GET /img/login_photo.jpg HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102815: Mar 27 18:37:02.675: WV-HTTP: HTTP Header parsing complete
102816: Mar 27 18:37:02.675: WV-HTTP: * HTTP request complete
102817: Mar 27 18:37:02.895: WV-HTTP: Original client request
GET /favicon.ico HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102818: Mar 27 18:37:02.899: WV-HTTP: HTTP Header parsing complete
102819: Mar 27 18:37:02.899: WV-HTTP: * HTTP request complete
102820: Mar 27 18:37:02.907: WV-HTTP: Original client request
GET /webvpn.html HTTP/1.1
user agent is:Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.11 (KHTML, like Ge
102821: Mar 27 18:37:02.907: WV-HTTP: HTTP Header parsing complete
102822: Mar 27 18:37:02.907: WV-HTTP: * HTTP request complete.
I wonder what difference do they have in the HTTP request line length, probably a browser problem, I'll keep looking into it like it's the browsers fault for now.

Modified Login Page - "Portal Runtime Error".

Dear All,
I need to Customize the Portal Login Page. To do so, I followed the below steps.
1. Navigated to <J2EE_Engine_Instance>\j2ee\cluster\server<X>\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd. Found com.sap.portal.runtime.logon.par.bak.
 2. Make a copy of com.sap.portal.runtime.logon.par.bak and rename it renamed to delta.new.logon.par.
 3. Imported the Par File to NWDS as "delta.new.logon" in the EP Perspective and Modified the umLogonPage.jsp.
4. Deployed the imported portal application "delta.new.logon".
5. Copy delta.new.logon.par back to <J2EE_Engine_Instance>\j2ee\cluster\server<X>\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd.
6. Downloaded Authschemes.xml file from configtool and renamed as authschemes_delta.xml.
7. In the "authschemes_delta.xml", I replaced all occurrences of the string u201Ccom.sap.portal.runtime.logonu201D with u201Cdelta.new.logonu201D in the tags <frontendtarget> and save the file.
8. Then uploaded "authschemes_delta.xml" to the configtool under com.sap.security.core.ume.service node.
9. Then changed the "login.authschemes.definition.file" property custom value to authschemes_delta.xml
and restarted the server.
(NOTE: while making all the above changes , I didn't shutdown the server. The server was running.Only after completed all modifications, I restarted the server).
But after restarting , When i tried to open the login page with the url, "http://host:port/irj/portal",
I am getting an "Portal Runtime Error".
What would be the problem?
Thanks,
Eben Joyson

Eben,
Please try deploy the renamed file into portal from NWDS.
Steps are Here,
1. Download the latest par file from System Admin -> support -> Portal Runtime -> Browse Deploment -> download the logon par file. The file format would be par.bak/ .par format.
2. Store the file into your local computer.
3. Open NWDS and import the downloaded file into NWDS in different Name and press Finish button
4. Extract the locally stored par file and store the extracted file into a folder. Navigate to PORTAL-INF -> lib folder and copy the jars files.
5. Navigate to PORTAL0INF -> lib folder of your renamned project stucture in NWDS and paste the jar files there.
6. Right click on the project stucture and press excport to deply the file.
Done!
Ram

Problem in displaying portal login page

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