Problem in generating Permanent License key for Solution Manager

Hello Friends,
I am not a BASIS person, but am asked to do that job and so having some issues.
I have installed Solution Manager and was using it using templicense. However, it expired few days back and am trying to generate the permanent one.
I can't log in with the administrator user name that I had created, since it gives 'logon not possible (error in license check)'.
So I logged in as 'sap*' and gave transaction code 'SLICENSE' .
Here the system number field says 'System No.Empty'.
Also, when I click on Remote Hardware Key 'Debtermine' button, it says I have to log in as administrator. But I can't log in as administrator since it gives the above mentioned license error.
I would appreciate if some one can please let me know how to fix this issue.
Thanks a lot
Ram

Hi Manoj
Thanks for the Response. However to do that it will ask for 'Remote hardware key' and that is the problem that I am having, which is I can't get that since the license is expired.
Thanks
Ram

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Message was edited by: Yujun Ran

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Paul Babier wrote:
> You may not request a license key n this fashion.
> You can acess service.sap.com/licensekey
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>
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