Problem in incoming calls

My Xperia M4 Dual ringtone doesnt ring incoming calls. Speaker works fine when I listen music. And sim 1 keeps rejecting calls.
If there is anything Sony can do, please resolve.

Hi XperiaM4, welcome to the community!
I advise running a software repair on your handset as this is very likely to resolve the issue as it removes & re-installs the operating system of the device.
To do this you just need access to a computer with an internet connection.
You will need to download either PC Companion or Bridge for Mac.
Note: a software repair will delete all user data, to back up your phone:
using PC Companion
1. Go to Support to install PC Companion on a Windows computer.
2. When installed, start PC Companion on the computer.
3. Connect your phone to the computer using a USB cable.
4. Click Start under Backup & Restore.
5. Follow the on-screen instructions.
(Exactly what contents will be backed up may differ depending on phone model.
You can view detailed information about this as you follow the steps in the Backup & Restore wizard).
using Bridge for Mac
1. Launch Bridge For MAC.
2. Select "Back up your Xperia device".
3. Select the data you wish to back up from your device (the windows can be expanded for more detail as below; then select "Next".
4. The backup will now be in process, do not disconnect the phone while this runs.
Running the software repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps
Running the software repair on Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins
I do hope this helps, please keep us updated.

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Problems hearing incoming calls after downloading 10.3.1.1565 new version - URGENT HELP NEEDED

Hi,
I have a few problems with my z10 STL100-2:
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2. When I connect the device to blackberry link I receive a message in the bl. link that I need to disconnect the device from the computer and complete the defenition process in the device, whereas in the device it says that the definition was completed. Therefore I cannot connect to the bl. link.
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welcome to the club. lots of post for exactly the same thing pluss more.
while we wait for a solution also check your callender and see if your alarm on that only rings for 2 seconds.

Problem in incoming call

I have iPhone 5S and i can't swipe to answer the incoming call in locked mode.....how can i fix it....??

Hi Monther b,
Thanks for visiting Apple Support Communities.
I recommend these troubleshooting steps first if you cannot answer incoming calls from the lock screen:
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the issue persists, next use these steps to determine if the touchscreen is unresponsive in other applications:
To isolate an issue related to a portion of the Multi-Touch display, follow these steps:
Open the Maps application and double-tap each corner, then the center, to verify that it zooms in to each section.
If a specific area is affected in another application, note the location and try to verify touch functionality for that location in the Maps application.
On iPhone and iPod touch, you can also use Calculator:
Open the calculator app to test all but the top row of the screen. Press each button on the calculator and verify activity.
To test the area at the top of the screen, rotate the device to change to the scientific calculator and press the buttons in the left or right two rows.
You can find these steps here:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Cheers,
Jeremy

Problem with incoming call from pstn

Hi,
we have a 2610XM router with CCME 3.2 and 4 bri
and we don't redirect incomming call from pstn on a internal IP Phone.
which command for redirect call ?
my isdn number (french) is 0156838050
and when we call this number with my mobile (number 0685284832), look this debug
debug isdn q931:
Mar 22 12:53:46.350: ISDN BR1/0 Q931: Ux_DLRelInd: DL_REL_IND received from L2
*Mar 22 12:53:46.378: ISDN BR1/0 Q931: RX <- SETUP pd = 8 callref = 0x73
Bearer Capability i = 0x8090A3
Standard = CCITT
Transer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x89
Calling Party Number i = 0x2083, '685284832'
Plan:Unknown, Type:National
Called Party Number i = 0x81, '8050'
Plan:ISDN, Type:Unknown
Sending Complete
*Mar 22 12:53:46.382: %ISDN-6-LAYER2UP: Layer 2 for Interface BR1/0, TEI 64 changed to up
Router#
*Mar 22 12:53:46.415: ISDN BR1/0 Q931: TX -> CALL_PROC pd = 8 callref = 0xF3
Channel ID i = 0x89
*Mar 22 12:53:46.439: ISDN BR1/0 Q931: TX -> DISCONNECT pd = 8 callref = 0xF3
Cause i = 0x8081 - Unallocated/unassigned number
*Mar 22 12:53:46.527: ISDN BR1/0 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x73
Cause i = 0x87E4 - Invalid information element contents
Router#
thanks for your help

You have to either use a transfer pattern or a translation rule.
http://www.cisco.com/en/US/products/sw/iosswrel/ps5012/products_feature_guide_chapter09186a00801812db.html

2901 CME: Problem with incoming call via SIP Trunk

Dear All,
I have seen some others posted similar question regarding this but mine still doesn't work by using the reference solution.
Mine is quite standard setup too -> CME setup on my 2901 router, analog phone attach to my FXS port my outgoing calls are working fine via SIP but my incoming calls are not. Caller only listen to engage tone and analog phone is not ringing at all. Attached with my config and trace log of ccsip messages. Kindly assist. Thank you so much.

Hi Carlo,
Here it is
CME_2901#show sip-ua timers
SIP UA Timer Values (millisecs unless noted)
trying 500, expires 180000, connect 500, disconnect 500
prack 500, rel1xx 500, notify 500, update 500
refer 500, register 500, info 500, options 500, hold 2880 minutes
, registrar-dns-cache 3600 seconds
tcp/udp aging 5 minutes
CME_2901#show sip-ua retry
SIP UA Retry Values
invite retry count = 6   response retry count = 6
bye retry count    = 10 cancel retry count   = 10
prack retry count = 10 update retry count    = 6
reliable 1xx count = 6   notify retry count   = 10
refer retry count = 10 register retry count = 6
info retry count   = 6   subscribe retry count = 6
options retry count = 6
CME_2901#show sip-ua min-se
SIP UA MIN-SE Value (seconds)
Min-SE: 1800

Problem with incomming call

hi every one
i just upgrade my ios7 i have one problem when some one call me automatic disconnect. when the same user call me again my ring will buzzzz so any idea please i m tried for that,
give me solution
thnaks

check your do not disturb settings (see if there is a moon icon displayed beside your battery icon) if so, go to settings>Do not disturb and turn it off.

Hi everyone! I have a problem with incoming call on Iphone 4 32Gb.

By an entering call phone blocks the bottom part of the touch screen and doesn't allow to me to take the call. It happens in 3 cases from 20. I have this problem on 4 different Iphone 4 32Gb.
In the service center confirm my problem and say that phones aren't suitable to repair! It happens already with 4 under the account phone!
Phone is synchronized with MS Exchange Server 2010 on technology Exchange ActiveSync. Mail, contacts, a calendar is synchronized. Function Push is included.
At me also is Iphone 3Gs and Iphone 3G. With them such problems never arose!
Can be at someone there was a similar case?

hey buddy i sometimes have the same issue on the iphone 4 16gb.. it doesnt let me answer a call.. i just lock/sleep the iphone and unlock/wake the phone and that fixes it.. dont know y it happens but locking and unlocking help so..

Facing problem with incoming calls in iphone 5

When a caller calls for second time within 10 seconds, the call is rejected saying that the user is not reachable.
This is not the carrier problem for sure, as I tried using other phone and dint find the problem.
Is this some known bug/feature???
Any help is appreciated
Thanks.

I have not seen this type of behavior before. Let me get this correct, you say that if someone calls your iPhone 5 after just calling it within 10 seconds, they get a message stating "user is unreachable"?
What troubleshooting have you done with the iPhone? Restart (power off/on) and reset (hold the sleep/wake and home buttons together until you see the Apple logo and then release) the phone restarts, are the first two steps.
You say you tried this by calling another phone and it did not react like the iPhone?
This is not something I would say is a bug/feature. It may be something with your particular device. Suggest trying the troubleshooting, otherwise, connection issues are generally resolved by the carrier. You might have them check to ensure your account is provisioned correctly.

Lenovo a850 incoming calls problem

Hello.
I have this good phone since 1 month.
Unluckly, since the beginning, i have an annoying problem with incoming calls.
Most of times i'm not reachable and the classical message "THe number you have dialed is busy on another call" is what people calling me normally listen to.
THis happens even if i'm not on another call.
I bought this phone from the most famous chinese shop on line it was already rooted when here.
SOmeone have experienced the same problem?
I have 2 sims.
I have tried to use it with only one or swapping the two. Nothing. Same thing
Any suggestion is appreciated.

Hi,
I have exactly the same problem, from time to time I cannot receive any incoming calls even though network is perfectly fine. The only difference is that it is with lenovo phone model S850.
I have bought the phone for less than two weeks and this problem crops up. I have to say if I knew of this existing problem I would never have bought this phone. From what I have read, this problem seems to be pretty common among lenovo phones (AND ONLY LENOVO PHONES SOMEHOW).
I am extremely disappointed. Why would someone buy a phone when it cannot carry out the very basic requirement of a phone "receiving calls properly". I could have bought a NOKIA for 50 quid and thats it. I wouldnt have to spend 150 quid for a piece of junk.
I also find it very disappointing and unacceptable why the lenovo company has not resolved this imminent and persisting problem depite numerous complaints.
I'm utterly disappointed in Lenovo and will never buy anything related to Lenovo again in the future (unless this problem can be permanently solved).

Uc560 fxo port not answering incoming calls

Hi,
My customer is facing problem for incoming calls in uc560 fxo port.They have 12 PSTN lines which is connected to UC system.System is configured with Auto-Attendant also. almost all days they are facing this major issue of incoming call is not getting answered by UC560 and caller can hear the line is ringing.While the time of this problem I can see some of the FXO port status LED is UP and not disconnecting even if no one is on call also.Once remove the cable from the FXO port and connect it back the problem will solve for time being.What will be the reason for this issue of line getting held.Is there any configuration needs to change in FXO module? Below is the configuration I done on all 12 FXO ports. Please check and
suggest me a solution.

HI Paolo,
Thank you provoding the proper documentation .
On the system side I made the change by keeping companding type from a-law to u-law and enabled battery reverse.This setting works fine for last three days and now again the customer is facing the same problem of FXO port get held and incoming calls are just ringing and system is not answering even.
How to get proper solution for this issue????
Please help me............
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Rinchuraj

No Incoming Calls on my New Verizon FIOS phone

Just swicthed my home phone number from Another VOIP base vendor and home TV from Dish to FIOS, after amazing product details and promis of cerdit of 100$ ATM card.
First Issue:
No one in my friends can call me now except those who are already on Verizon Network, Not acceptable, Tried to call VZ on the phone no luck, Chat agent is not available for this service.
Second Issue:
NO one can tell me in VZ how i will get my credit for switching to FIOS, the number they gave me simply mention that its for new customer and hangup, No sure what needs to be done here.
Posting on this Fourm to see is any one else has the same issue
Ahsan

As it happens, I switched to Verizon's bundle from Time Warner a few days ago. I opted to transfer my phone number so I could keep the old one. According to the Verizon order entry process, that number was transferable.
After a somewhat rocky switch over (that's another story), I found I have the same problem. Incoming calls within the Verizon
network work fine, but callers from outside the Verizon network are told by a recorded message that they've reached a
non working number.
I got a trouble report in via the web, as a human operator was impossible to reach. .... Still waiting for a resolution.

PAP2T - Incoming Calls/Phone Compatibilty!

I have just bought my pap2t and having problems recieving incoming calls. My SIP account says that its registered and working on their end but when someone rings the number, it doesnt ring on my phone. Is there a specific type of phone that will work with the adaptor e.g. PBX, DECT phones? or could it be the settings?

eepro is referring to this web site which could be the answer.
Can you make outgoing calls?
On an incoming call is just the phone not ringing or can you pickup the phone and there is no connection (just receive dial tone)?

How to limit incoming call on B-ACD CME?

I have configure B-ACD on CME 4 and its working. But I have a problem with incoming call from outside (PSTN). I set queue-len for 30 queue. But on busy hour, some call hear only ring tone. No greeting tone or busy tone. When I check call session, its only 10 or 15 session.
How to limit incoming call, let say, for 10 calls only? The 11th call will receive busy tone.
Here are my config:
application
service queue flash:app-b-acd-2.1.2.2.tcl
param queue-len 30
param queue-manager-debugs 1
param number-of-hunt-grps 1
param aa-hunt2 0
service aa flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param number-of-hunt-grps 1
param handoff-string aa
param dial-by-extension-option 1
paramspace english language en
param max-time-vm-retry 1
param max-extension-length 7
param aa-pilot 2999
paramspace english location flash:
param second-greeting-time 30
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 60
param voice-mail 0
param service-name queue
FYI: I have no voice mail. 'param voice-mail 0' is to send unanswered call to my operator.
Regards,
Iwan

Hi Iwan,
To restrict the number of calls to the application you need to configure only the appropriate number (10 in your example) of dial-peers to point to the AA Pilot number. Have a look;
Set Up Incoming Dial Peers for AA Pilot Numbers
In this task, you associate dial peers for incoming calls with the AA service that you want them to use.
Cisco Unified CME B-ACD is available for outside calls through voice ports and trunks, for which dial peers must be set up. When you set up a dial peer, you use the service command to associate it with the name of the Cisco Unified CME B-ACD AA service that you want callers to that dial peer to reach.
Note You must configure a dial peer for each incoming DID voice port.
To determine how many ports or trunks you must have for your Cisco Unified CME B-ACD service, consider the following:
Total number of phones across all ephone hunt groups
Total number of slots in the queues across all queues
Total number of PSTN ports feeding into the queues
The number of simultaneous calls that Cisco Unified CME B-ACD can handle is limited by the number of PSTN ports, but these ports may not always be in use. For example, you could have three queues with ten slots per queue, but configure only 10 ports instead of 30 because you do not expect the three queues to ever be full at one time.
From this good doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00805f2305.html#wp1003323
Hope this helps!
Rob

Delayed Incoming Calls

I have set up Skype Connect and connected it to my Gigaset N300IP. Outgoing calling works just fine. However, I have a problem with incoming calls. At first, I thought that incoming calling was not working at all. The Skype ID that I have associated with my SIP Profile appears as being online, and when a Skype user attempts to call that Skype ID, it simply shows as "Connecting", with no audio being returned to the caller. Then, by chance, I happened to leave a call in this state and, after 55 seconds, the call went through. After waiting the 55 seconds, the call state at the calling end changes to "Ringing" and the caller hears ringback tone. The call is detected by the N300IP, and can be answered. Once answered, audio is passed in both directions. This behaviour is repeatable -- the call will always start ringing 55 seconds after the caller initiates by pressing the call button. My N300IP is connected behind and Apple Airport Extreme configured to provide NAT. Any ideas what is causing this behaviour? Best regards, John Parker

So, a little more information. I spoke to support and was told that this is a known bug and that they are testing a fix for it, which should have been out by now. I wish Skype had a support system that provided a little more transparency into know issues. Anyway, Here is more information from our email exchange: 4/16/2013:"If the delay was as much as 45 sec then you may be seeing the attached business user bug we have had an issue for some time.,and we do have a ticket opened on that issue. That issue involves Skype version 6.1 and higher calling attached business user. The issue there is calls take 45 seconds to reach the PBX, and other times not at all." 4/17/2013:"As stated in a previous email there is an escalation open on slow connection to an attached business user from certain releases of Skype Client software. Skype Developers are testing a resolution to the problem now and hope to have it deployed before the end of the month." 4/18/2013:"The escalation number is: SIPTSOB-448.They are testing and expect to have a new release of Skype Client software ready to be released by the end of the month." 4/26/2013: "I understand you wish to know if there is a web site you can access for updates to issue SIPTSOB-448. However the ticketing system is only accessible for support staff only. You will be sent an email when updates have been made. I can also say that this issue has been escalated to highest level it can go. Also note: there is a fix they testing right now. Should be within a few weeks or so."

My phone is not ringing on all incoming calls (the switch on the side is on at the time of the incoming call), what can I do to have all calls ring?

My iPhone 5 is not ringing on all of the incoming calls even though the side switch is on. Not sure what to do? Anyone else having this problem with incoming calls?

I had a friend with the same problem, he had Do Not Disturb ON, you can see if yours is ON, if it is, turn it OFF.
You can learn more about it here, Use Do Not Disturb on your iPhone, iPad, or iPod touch

Problem in incoming calls

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