Problem in Installing in SAP-NW-Workplace

Hi all,
When i try to install SAP-NW2004S-Workplace i get following error.
You have to specify a valid location for the requested package MAXDB:760xx:RDBMS:MAX DB:WINDOWS_I386:* Specifiy the location which contains the right LABEL.ASC .
Can you please help me out.
Thanks,
Mahesh.

Hello,
I was able to get past the DVD label problem by using this combination of DVDs I downloaded from SAP.
50078731_3
51032258
51032266_3
51032266_11
01200615322000000711
But now the install fails at step 8. Unable to start the XServer service. The error is 1068 the process terminated unexpectedly. I've been searching and checking the users and groups permissions. But so far I have not found anything. I also opened a OSS message but I'm still waiting for a reply. I also tried to download and install the SAP NW SR2 Developer Workplace. After downloading the two 1+ gig files 3 times they finally extracted ok but the install fails at the same place. Step 8  Unable to start the XServer service. Any suggestions would be helpful.
Thanks,
Jim Viette

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    Copying file C:/Program Files/sapinst_instdir/workplace/keydb.xml to: C:/Program Files/sapinst_instdir/workplace/keydb.1.xml.
    INFO 2006-03-16 07:47:54
    Creating file C:\Program Files\sapinst_instdir\workplace\keydb.1.xml.
    INFO 2006-03-16 07:47:55
    Successfully added privileges 'SeTcbPrivilege SeAssignPrimaryTokenPrivilege SeIncreaseQuotaPrivilege' to account 'HQ\jmcevoy' on host '.'.
    INFO 2006-03-16 07:47:55
    Creating file C:\Program Files\sapinst_instdir\workplace\summary.html.
    PHASE 2006-03-16 07:47:55
    Prepare the installation program.
    INFO 2006-03-16 07:48:02
    Installation start: Thursday, 16 March 2006, 07:47:51; installation directory: C:\Program Files\sapinst_instdir\workplace; product to be installed: Developer Workplace Installation> SAP Netweaver Developer Workplace Installation
    INFO 2006-03-16 07:48:03
    DNS is configured correctly.
    INFO[E] 2006-03-16 07:48:04
    File system export (share) saploc does not exist.
    INFO[E] 2006-03-16 07:48:05
    File system export (share) saploc does not exist.
    INFO 2006-03-16 07:48:05
    Looking for SAP system instances installed on this host...
    INFO 2006-03-16 07:48:05
    No installed instances found!
    WARNING[E] 2006-03-16 07:48:05
    Error converting from service name=sapmsJ2E/protocol=tcp to port number. SAPRETURN=12
    INFO[E] 2006-03-16 07:48:10
    Account user="PHXAD0500\j2eadm" does not exist.
    INFO[E] 2006-03-16 07:48:12
    Account user="PHXAD0500\SAPServiceJ2E" does not exist.
    INFO 2006-03-16 07:48:12
    Copying file C:/marketplace/sp15/J2EE-RUNT-CD/JDKVersion.xml to: ..
    INFO 2006-03-16 07:48:12
    Copying file C:/marketplace/sp15/J2EE-RUNT-CD/JDKVersion.xml to: ..
    INFO 2006-03-16 07:48:12
    Creating file C:\Program Files\sapinst_instdir\workplace\JDKVersion.xml.
    INFO 2006-03-16 07:48:12
    Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-version'" finished with return code 0. Output: java version "1.4.2_09"Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_09-b05)Java HotSpot(TM) Client VM (build 1.4.2_09-b05, mixed mode)
    INFO 2006-03-16 07:48:13
    Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-classpath' 'C:/DOCUME1/jmcevoy/LOCALS1/Temp/sapinst_exe.4528.1142520444/JAR/ins-j2ee.jar;C:/DOCUME1/jmcevoy/LOCALS1/Temp/sapinst_exe.4528.1142520444/JAR/sapxmltoolkit.jar' 'com.sap.ins.j2ee.TestClassLoader'" finished with return code 0. Output: CORRECT
    INFO 2006-03-16 07:48:13
    Found a valid JAVA_HOME directory C:\j2sdk1.4.2_09 with JDK version 1.4.2_09.
    INFO 2006-03-16 07:48:13
    Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-version'" finished with return code 0. Output: java version "1.4.2_09"Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_09-b05)Java HotSpot(TM) Client VM (build 1.4.2_09-b05, mixed mode)
    INFO 2006-03-16 07:48:13
    Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-classpath' 'C:/DOCUME1/jmcevoy/LOCALS1/Temp/sapinst_exe.4528.1142520444/JAR/ins-j2ee.jar;C:/DOCUME1/jmcevoy/LOCALS1/Temp/sapinst_exe.4528.1142520444/JAR/sapxmltoolkit.jar' 'com.sap.ins.j2ee.TestClassLoader'" finished with return code 0. Output: CORRECT
    INFO 2006-03-16 07:48:13
    Creating directory C:\Program Files\sapinst_instdir\workplace\jdkPolicyCheck.
    INFO 2006-03-16 07:48:13
    Working directory changed to C:/Program Files/sapinst_instdir/workplace/jdkPolicyCheck.
    INFO 2006-03-16 07:48:13
    Working directory changed to C:\Program Files\sapinst_instdir\workplace.
    INFO 2006-03-16 07:48:13
    Creating file C:\Program Files\sapinst_instdir\workplace\local_policy.log.
    INFO 2006-03-16 07:48:13
    Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile local_policy.log.
    INFO 2006-03-16 07:48:13
    Output of C:\j2sdk1.4.2_09/bin/jar.exe 'xvf' 'C:/j2sdk1.4.2_09/jre/lib/security/local_policy.jar':
    INFO 2006-03-16 07:48:13
    Working directory changed to C:/Program Files/sapinst_instdir/workplace/jdkPolicyCheck.
    INFO 2006-03-16 07:48:13
    Working directory changed to C:\Program Files\sapinst_instdir\workplace.
    INFO 2006-03-16 07:48:13
    Creating file C:\Program Files\sapinst_instdir\workplace\US_export_policy.log.
    INFO 2006-03-16 07:48:13
    Output of C:\j2sdk1.4.2_09/bin/jar.exe is written to the logfile US_export_policy.log.
    INFO 2006-03-16 07:48:13
    Output of C:\j2sdk1.4.2_09/bin/jar.exe 'xvf' 'C:/j2sdk1.4.2_09/jre/lib/security/US_export_policy.jar':
    INFO 2006-03-16 07:48:13
    Removing file C:\Program Files\sapinst_instdir\workplace\jdkPolicyCheck\default_local.policy.
    INFO 2006-03-16 07:48:13
    Removing file C:\Program Files\sapinst_instdir\workplace\jdkPolicyCheck\default_US_export.policy.
    INFO 2006-03-16 07:48:13
    Removing file C:\Program Files\sapinst_instdir\workplace\jdkPolicyCheck\exempt_local.policy.
    INFO 2006-03-16 07:48:13
    Removing file C:\Program Files\sapinst_instdir\workplace\jdkPolicyCheck\META-INF\JCE_RSA.RSA.
    INFO 2006-03-16 07:48:13
    Removing file C:\Program Files\sapinst_instdir\workplace\jdkPolicyCheck\META-INF\JCE_RSA.SF.
    INFO 2006-03-16 07:48:13
    Removing file C:\Program Files\sapinst_instdir\workplace\jdkPolicyCheck\META-INF\MANIFEST.MF.
    INFO 2006-03-16 07:48:13
    Removing directory C:/Program Files/sapinst_instdir/workplace/jdkPolicyCheck/META-INF.
    INFO 2006-03-16 07:48:13
    Removing directory C:/Program Files/sapinst_instdir/workplace/jdkPolicyCheck.
    INFO[E] 2006-03-16 07:48:19
    File system export (share) saploc does not exist.
    INFO[E] 2006-03-16 07:48:20
    File system export (share) saploc does not exist.
    INFO[E] 2006-03-16 07:48:59
    File system export (share) saploc does not exist.
    INFO 2006-03-16 07:49:05
    Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-version'" finished with return code 0. Output: java version "1.4.2_09"Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_09-b05)Java HotSpot(TM) Client VM (build 1.4.2_09-b05, mixed mode)
    INFO 2006-03-16 07:49:05
    Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-classpath' 'C:/DOCUME1/jmcevoy/LOCALS1/Temp/sapinst_exe.4528.1142520444/JAR/ins-j2ee.jar;C:/DOCUME1/jmcevoy/LOCALS1/Temp/sapinst_exe.4528.1142520444/JAR/sapxmltoolkit.jar' 'com.sap.ins.j2ee.TestClassLoader'" finished with return code 0. Output: CORRECT
    INFO[E] 2006-03-16 07:49:07
    File system export (share) saploc does not exist.
    INFO[E] 2006-03-16 07:49:09
    Account user="PHXAD0500\j2eadm" does not exist.
    INFO[E] 2006-03-16 07:49:11
    Account user="PHXAD0500\j2eadm" does not exist.
    INFO[E] 2006-03-16 07:49:14
    Account user="PHXAD0500\SAPServiceJ2E" does not exist.
    INFO[E] 2006-03-16 07:49:16
    Account user="PHXAD0500\SAPServiceJ2E" does not exist.
    INFO 2006-03-16 07:49:17
    Looking for SAP system instances installed on this host...
    INFO 2006-03-16 07:49:17
    Found these instances: sid: J2E, number: 01, name: SCS01, host: PHXAD0500
    INFO 2006-03-16 07:50:11
    Working directory changed to C:/sapdb/programs/pgm.
    INFO 2006-03-16 07:50:11
    Action DB_WARM executed successfully.
    INFO 2006-03-16 07:50:11
    Working directory changed to C:/Program Files/sapinst_instdir/workplace.
    INFO 2006-03-16 07:50:13
    Working directory changed to C:/sapdb/programs/pgm.
    INFO 2006-03-16 07:50:13
    Working directory changed to C:/Program Files/sapinst_instdir/workplace.
    INFO 2006-03-16 07:50:13
    Working directory changed to C:/sapdb/programs/pgm.
    INFO 2006-03-16 07:50:14
    Working directory changed to C:/Program Files/sapinst_instdir/workplace.
    INFO[E] 2006-03-16 07:51:05
    File system export (share) saploc does not exist.
    INFO 2006-03-16 07:51:30
    Copying file C:/Program Files/sapinst_instdir/workplace/summary.html to: C:/Program Files/sapinst_instdir/workplace/summary.1.html.
    INFO 2006-03-16 07:51:30
    Copying file C:/Program Files/sapinst_instdir/workplace/summary.html to: C:/Program Files/sapinst_instdir/workplace/summary.1.html.
    INFO 2006-03-16 07:51:30
    Creating file C:\Program Files\sapinst_instdir\workplace\summary.1.html.
    INFO 2006-03-16 07:51:32
    Copying file C:/Program Files/sapinst_instdir/workplace/product.xml to: C:/Program Files/sapinst_instdir/workplace/product.1.xml.
    INFO 2006-03-16 07:51:32
    Copying file C:/Program Files/sapinst_instdir/workplace/product.xml to: C:/Program Files/sapinst_instdir/workplace/product.1.xml.
    INFO 2006-03-16 07:51:32
    Creating file C:\Program Files\sapinst_instdir\workplace\product.1.xml.
    INFO 2006-03-16 07:51:32
    Copying file C:/Program Files/sapinst_instdir/workplace/JDKVersion.xml to: C:/Program Files/sapinst_instdir/workplace/JDKVersion.1.xml.
    INFO 2006-03-16 07:51:32
    Copying file C:/Program Files/sapinst_instdir/workplace/JDKVersion.xml to: C:/Program Files/sapinst_instdir/workplace/JDKVersion.1.xml.
    INFO 2006-03-16 07:51:32
    Creating file C:\Program Files\sapinst_instdir\workplace\JDKVersion.1.xml.
    INFO 2006-03-16 07:51:32
    Copying file C:/Program Files/sapinst_instdir/workplace/JDKVersion.xml to: C:/Program Files/sapinst_instdir/workplace/JDKVersion.2.xml.
    INFO 2006-03-16 07:51:32
    Copying file C:/Program Files/sapinst_instdir/workplace/JDKVersion.xml to: C:/Program Files/sapinst_instdir/workplace/JDKVersion.2.xml.
    INFO 2006-03-16 07:51:32
    Creating file C:\Program Files\sapinst_instdir\workplace\JDKVersion.2.xml.
    INFO[E] 2006-03-16 07:51:32
    File system export (share) saploc does not exist.
    INFO 2006-03-16 07:51:42
    Creating file C:\Program Files\sapinst_instdir\workplace\SCAS_TO_BE_CHECKED.LST.
    INFO 2006-03-16 07:51:43
    Creating file C:\Program Files\sapinst_instdir\workplace\java.exe.log.
    INFO 2006-03-16 07:51:43
    Working directory changed to C:\Program Files\sapinst_instdir\workplace.
    INFO 2006-03-16 07:51:43
    Output of C:\j2sdk1.4.2_09/bin/java.exe '-Xmx256M' '-Djava.ext.dirs=C:\usr\sap/J2E/JC00/SDM/program/lib;C:\j2sdk1.4.2_09/jre/lib/ext' '-jar' 'C:\usr\sap/J2E/JC00/SDM/program/bin/SDM.jar' 'getoverwrittenfullpatches' 'list=C:\Program Files\sapinst_instdir\workplace/SCAS_TO_BE_CHECKED.LST' 'tofile=C:\Program Files\sapinst_instdir\workplace/scas2check.xml' 'sdmhome=C:\usr\sap/J2E/JC00/SDM/program' 'logfile=C:\Program Files\sapinst_instdir\workplace/callSdmViaSapinst.log' is written to the logfile java.exe.log.
    WARNING 2006-03-16 07:51:43
    Execution of the command "C:\j2sdk1.4.2_09/bin/java.exe '-Xmx256M' '-Djava.ext.dirs=C:\usr\sap/J2E/JC00/SDM/program/lib;C:\j2sdk1.4.2_09/jre/lib/ext' '-jar' 'C:\usr\sap/J2E/JC00/SDM/program/bin/SDM.jar' 'getoverwrittenfullpatches' 'list=C:\Program Files\sapinst_instdir\workplace/SCAS_TO_BE_CHECKED.LST' 'tofile=C:\Program Files\sapinst_instdir\workplace/scas2check.xml' 'sdmhome=C:\usr\sap/J2E/JC00/SDM/program' 'logfile=C:\Program Files\sapinst_instdir\workplace/callSdmViaSapinst.log'" finished with return code 1. Output: Unable to access jarfile C:\usr\sap/J2E/JC00/SDM/program/bin/SDM.jar
    INFO[E] 2006-03-16 07:51:44
    File system export (share) saploc does not exist.
    INFO[E] 2006-03-16 07:51:46
    File system export (share) saploc does not exist.
    INFO[E] 2006-03-16 07:51:48
    File system export (share) saploc does not exist.
    INFO[E] 2006-03-16 07:51:53
    Account group="PHXAD0500\SAP_LocalAdmin" does not exist.
    INFO[E] 2006-03-16 07:51:56
    Account group="PHXAD0500\SAP_LocalAdmin" does not exist.
    INFO 2006-03-16 07:52:00
    Account SAP_LocalAdmin created.
    INFO 2006-03-16 07:52:01
    Modification description="SAP Local Administration Group" for account PHXAD0500\SAP_LocalAdmin was successful.
    INFO[E] 2006-03-16 07:52:03
    Account group="PHXAD0500\SAP_J2E_LocalAdmin" does not exist.
    INFO[E] 2006-03-16 07:52:05
    Account group="PHXAD0500\SAP_J2E_LocalAdmin" does not exist.
    INFO 2006-03-16 07:52:10
    Account SAP_J2E_LocalAdmin created.
    INFO 2006-03-16 07:52:10
    Modification description="SAP Local Administration Group" for account PHXAD0500\SAP_J2E_LocalAdmin was successful.
    INFO[E] 2006-03-16 07:52:12
    Account group="PHXAD0500\SAP_J2E_GlobalAdmin" does not exist.
    INFO[E] 2006-03-16 07:52:15
    Account group="PHXAD0500\SAP_J2E_GlobalAdmin" does not exist.
    INFO 2006-03-16 07:52:19
    Account SAP_J2E_GlobalAdmin created.
    INFO 2006-03-16 07:52:20
    Modification description="SAP Global Administration Group" for account PHXAD0500\SAP_J2E_GlobalAdmin was successful.
    INFO[E] 2006-03-16 07:52:22
    Account user="PHXAD0500\SAPServiceJ2E" does not exist.
    ERROR 2006-03-16 07:52:27
    FSL-01002  Unable to create account PHXAD0500\SAPServiceJ2E. HRESULT=0x80005009
    ERROR 2006-03-16 07:52:27
    MUT-03025  Caught ESyException in Modulecall: ESAPinstException: error text undefined.

    Where did you download the plug-in from? I used the link
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    We need to know the exact error message to be able to help you, if the above installer does not work for you.
    Regards
    Léonie

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    Hi.
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           persists please contact your Administrator.
    I cannot find a log / trace / error file on my PC, the BOE system or the BW system to indicate any additional information as to what the root problem is. Has anyone seen a similar error and might know where I can find more information, how to increase trace levels so that I get some additional information or provide hints as to what the root problem might be?
    I am also trying to figure out how the authentication works between the PC, BOE and SAP NetWeaver. If using a token, there has to be consistency with the username (or some value) and I am not certain that is happening. Right now, my BOE sources its UME from the SAP NetWeaver BW system. So its user accounts are in the form SID123/ACCOUNT where SID is the SID of the SAP NetWeaver system and the string u201C123u201D is the client on that SID. When I log into the BOE system from within Crystal Reports, I am using the account in that format whereas the account on the SAP NetWeaver BW system in actuality is only the string ACCOUNT. So is the token stripping the string u201CSID123/u201D from the account name when it is sent so that the accounts match? Or do I have to manually configure some kind of account alias (in the BOE system?) so that the two recognize each other? Or something else?
    Any hints or ideas around where I can find additional information or where I have gone wrong, would be greatly appreciated.
    Thank-you in advance,
    Deb Nugent.

    Henry,
    Many thanks and excellent suggestions. But I am still not able to get this to work and (once again) am stuck.
    RE: Server Connections: When I check my server connection, I have not ticked SSL and am using the non-secure server port for my BOE system. When I click on u201CTest connectionu201D, I can successfully log in using my username / password on the SAP NetWeaver BW system. If I tick the SSL box without changing the port, I get the error message u201CFailed to establish a connection. The cause was u201CCannot connect to SAP BusinessObjects Enterprise at this time. Please try again later.u201D If I tick the SSL box and change the port to use the secure server port for the BOE system, I get the same error.
    RE: Preferences: I am using the default settings under Preferences -> Network Settings. We do not manually configure proxy settings on our network so I have ticked u201CUse system proxy configurationu201D and under SSL settings, have ticked u201CUse system keystore / trust storeu201D. I have swapped keys between the BOE system and the SAP NetWeaver system but I have not swapped any keys between my PC and the BOE system or the SAP NetWeaver system (which I do not expect to do but am mentioning here in case I am wrong).
    RE: BILaunchPad: I do not have any references for BILaunchPad. Is this u201CWeb Intelligence Rich Clientu201D? If so, I tried starting it, it reported an error: u201CAn error occurred at session creation.u201D Details showed u201CSSL mode is being requested but the following argument(s) are not present: passphrase (FWM 01012)u201D I went into the CMC and checked my SAP connections under Authentications. On the tab u201COptionsu201D, there is the section u201CSAP SSO Serviceu201D where I typed in the KeyStore password. When I created the key store file, I only specified a keystore password and did not specify a private key. Originally, I had it set with the private key blank with the correct password on the keystore. I also tried entering the same password as the private keystore and saving it. I verified that the connection services for Web Intelligence had restarted but I still am getting that same message when I try to start the Web Intelligence Rich Client.
    At OS level on the BOE server, I logged in as my boe1 account and checked the parameters that can be entered for the PKCS12Tool.jar file that I used to create the ketstore file I had used. There does not appear to be an option for anything other than the keystore password. There is no private key password field listed.
    I searched for the FWM 01012 error and found the HTML and PDF help files form SAP explaining errors. However, it only states u201CEnsure that all SSL arguments are presentu201D but gives no details as to what, exactly needs to be checked.
    I will be talking with co-workers today to see if any of them can make sense of this (anoterh set of eyes sometimes helps). Any other suggestions about areas to look for addiitonal details / increased traces / logs?
    Deb Nugent.

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