Problem in making installation package by adobe air sdk

I made an installation file with adobe air (a javascript/html  code by installing  AIRSDK) ,
after makeing the file when I want to run it , it send an error message "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
http://help.adobe.com/en_US/AIR/1.5/devappshtml/WS5b3ccc516d4fbf351e63e3d118666ade46-7ecc. html
Chapter 5: Creating your first HTML-based AIR application with the AIR SDK

try to update your air runtime. This is popular issue when developers use newer sdk but old runtime. Or include runtime to your app

Similar Messages

  • Installation file (package) with adobe air sdk

    I made an installation file with adobe air (javascript, html via AIRSDK) ,
    but when it's packed and I run the file, it sends an error message "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
    I don't know maybe I should try dreamviewer? because I'm sure about the codes
    I want to make such a file (as below image)
    but via airsdk it makes this:
    with air written on it

    try to update your air runtime. This is popular issue when developers use newer sdk but old runtime. Or include runtime to your app

  • Problems generating installation packages with Adobe Creative Cloud Packager

    Since friday, I have problems with generating installation Packages for our worldwide disribution.
    The download of allways different parts is canceled, so the creation of the hole package is canceled too

    Hi KwKn,
    Does it work on the machine on which you are creating the package?
    Do you have any security software running on the machine?
    Also I would request you to go through the below link.
    Creative Cloud Help | Packager
    Regards,
    Anand

  • Problems with BBC iPlayer Desktop and Adobe Air for Mac

    I would be grateful for anyone who can help me with a problem I have on my Laptop running Mac OS X Lion 10.7.3.I am having difficulty running BBC iPlayer Desktop and I suspect it is caused by Adobe Air.
    Recently I was prompted to update Adobe Air to the latest version (as of February 2012) and after I successfully updated the program, this began to cause problems when I used BBC iPlayer desktop.
    The first problem I noticed was that I was unable to play any downloaded programmes in full screen - only the sound played, not the video.
    Secondly, a few weeks after this problem began, all my TV programmes mysteriously disappeared.
    My final problem is that everytime I launch BBC iPlayer it is unable to download new programmes - when I am connected to the internet, the application still says it is "offline".
    I have tried to resolve the problem by restarting my computer, uninstalling and reinstalling BBC iPlayer, disabling and re-enabling my firewall, connecting to the internet in different locations but this has not resolved the problem.
    I tried to uninstall Adobe Air, but the installation package tells me it is 'corrupt'. So I tried to download and reinstall the application from the adobe website, but the computer already recognises that the app is installed. i.e. - I can't uninstall or reinstall Adobe Air.
    I contacted BBC iPlayer support and they were unable to help - directing me to your website. I have read several other discussion topics posted on this website but not found the solution I am looking for.
    Please can some help me to solve this problem, by helping me uninstall and reinstall Adobe Air for Mac?
    I am not very technical minded - for example - I don't know what log files are or how to find them - so please explain it as simply as possible.
    Thank you in advance for your help!
    Ryan

    Just had the same thing happen AGAIN. Suddenly - a blank iPlayer Desktop which failed to download new programmes. All previous programmes were still in the repository folder. This time the sequence I outlined previously didn't work.
    What eventually got things working this time was to reinstall Adobe Air as part of the BBC iPlayer Desktop installation process - and not separately.
    So:
    a) Move iPlayer to trash.
    b) Find and delete the following folder: Users/Yourname/Library/Preferences/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD 723A6DA9D.1
    c) Find and delete the following folder:
    Users/Yourname/Library/Application Support/Adobe/AIR/ELS/BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDB BD723A6DA9D.1
    d) Find and delete the following folder:
    Users/Yourname/Movies/BBC iPlayer/repository/cache
    e) Find and run: Applications/Utilities/Adobe AIR Uninstaller
    f) Empty the Trash. I found that bits and pieces of BBC iPlayer were still running despite having been quit and dumped in the trash - and so it wouldn't allow me to complete this part. Restarted the computer, then empty the trash.
    g) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository and rename it repository2
    h) Reinstall iPlayer. It will tell you that you have no programmes to view. Quit the programme.
    i) Find and delete the folder: Users/Yourname/Movies/BBC iPlayer/repository
    j) Find the folder: Users/Yourname/Movies/BBC iPlayer/repository2 and rename it to repository.
    k) Relaunch iPlayer
    It would be terribly nice if the BBC or Adobe stopped buggering about with this . . .

  • RoboHelp Packager for Adobe AIR (BETA)

    It is so exciting. It been just a few months since we
    released Adobe RoboHelp 7 and a brand new Technical Communication
    Suite, and today we are ready to share with you guys what we
    perceive as the future of Online Help. All I can say is that Time
    flies like an arrow. With this, I welcome you all to this new world
    of Web 2.0 and the future of Online Help - check out the Public
    Beta of
    RoboHelp
    Packager for Adobe AIR
    The tool is available for Free of Cost and can be used by
    customers who have either Adobe RoboHelp 6 or Adobe RoboHelp 7 or
    the Technical Communication Suite.
    The RoboHelp Packager for Adobe® AIR™ allows you
    to convert your existing WebHelp files generated using Adobe
    RoboHelp® to an Adobe AIR application. Help and knowledge
    bases delivered as Adobe AIR application will have a consistent
    look and feel across all platforms.
    RoboHelp Packager for Adobe AIR can:
    Generate a single distributable file
    similar to a .chm file.
    Provide a variety of skins from which a user can choose from.
    In addition, for any skin a user can choose different themes, which
    control the look and feel in terms of colors and button/icons
    images.
    Provide a consistent look and feel on all platforms and
    operating systems.
    Enable you to comment, in addition to using other advanced
    features such as Breadcrumbs, Mini TOC and Security (Digital
    Signatures).
    The output generated after running this tool is an .air file.
    This is a single file that has built-in logic to install itself.
    The same file can be installed on any platform that has Adobe®
    AIR installed. Installing the Adobe AIR runtime is as seamless as
    installing the Adobe Flash® Player for your browsers.
    Another important aspect of the Adobe AIR installer file is
    that it is a single file that contains all of the information
    regarding the look and feel of the Help along with the content. It
    is one package with no separate viewer required.
    To read more about the benefits of packaging your help as
    .air file, please visit the following link:
    http://labs.adobe.com/technologies/robohelp/aboutoutput.html

    When you are comparing this to Flash, does this comparison
    extend to the requirement for each end user to install the Air
    runtime on their PCs before they can access our RoboHelp system?
    And that they will also get reminders to update to the latest
    version of Air runtime?

  • I am getting an installation error for Adobe AIR

    I am getting an installation error for Adobe AIR when I try to update Pandora and it will not allow Pandora to update to the latest version. I have gotten this same msg when I tried to updaqte a program that uses Microsoft server. The error msg says see author.

    Hi ricky,
    I would use highlight execution (light bulb on LabVIEW toolbar) to see exactly what AI Single Scan VI is causing the error. You could also use breakpoints on each wire right before the AI Single Scan VI is called so that you can turn highlight execution on to see if the call generates an error.
    Another suggestion is to create a new VI and copy and paste all the VIs from your current VI to this new VI. This might correct a problem if the VI is corrupt.
    Finally, you could use the AI Config, AI Start, AI Read VIs instead of the AI Single Scan. I doubt there is something wrong with the VI, it is morelikely a corrupt VI. Recreating the VI will morelikely fix this problem.
    Anyway, hope that helps. Have a good day.
    Ron

  • Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.

    Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.

    Go to "control panel" then "add or remove programs".  Highlight "Apple software update"  Choose "change" click "Repair"  This should do the trick.  Then download and install iTunes 10.5 again.

  • Tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help

    I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help

    Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
    If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
    http://www.apple.com/itunes/
    If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
    If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
    1. Open the control panel
    2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
    3. Navigate to "Apple Software Update" in the list and click on it
    4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
    Once you repair this, try running iTunes and the update again.
    Fingers crossed!

  • Generated RoboHelp Packager for Adobe Air Errors

    Generated RH 8 to AIR 2 help yesterday and it is working. Now I want to package the AIR file
    for deployment using the RoboHelp Packager for Adobe AIR utility. My Finish Dialog box displays" The Adobe AIR package was not generated".
    The 1st grouping of errors are: Error(DirAssist&GreenPub_Icon.Bmp): The file names should not contain '&'.
    I had taken the '&' out of the .bmp name before generating the file.
    2nd grouping of errors are: Warning (Acct_Password_Auth.bmp): Adobe AIR 1.0 cannot render BMP image format in HTML. Hence it is converted to png.
    This is fine.
    3rd grouping of errors are: Warning (Back_Office_Management\Billing\About_BIlling_Processes.htm): Adobe AIR 1.0 does not support DHTML Effects and Triggers in HTML.
    This one worries me. I have DHTML effects all over the help file.
    Michelle

    Quite. RH8 creates the AIR file for you. The packager was for RH7.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

    Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
    Would appreciate help...its driving me up the wall!!

    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

    Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

    Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!

  • RoboHelp Packager for Adobe AIR is GM

    RoboHelp Packager for Adobe AIR is GM now and you can
    download it now for FREE from Adobe site –
    http://www.adobe.com/products/robohelp/robohelp-packager-for-air
    Adobe AIR runtime enables applications to deliver both the
    benefits of server connectivity and the compelling end user
    experience of a desktop application. With a seamless offline-
    online experience, end-users of Adobe AIR applications can continue
    to work when they are temporarily offline. RoboHelp Packager for
    Adobe AIR now enables you to publish in Adobe AIR format. Neither
    of the popular help output options - CHM or WebHelp or WebHelp on a
    Server provide the array of features as RoboHelp Packager for Adobe
    AIR does today. That said, in my opinion, RoboHelp Packager for
    Adobe AIR is a beginning, beginning of a new revolution in help
    authoring. Here is a list of what you get today
    · Auto Update - Adobe AIR applications that can update
    themselves when online connection is available and that can work
    perfectly when desktop is offline. For example, Adobe AIR help file
    created with RoboHelp Packager for Adobe AIR will prompt the
    end-users when an update is available. With a single click, the
    help file will update itself.
    · Get Web 2.0 features - Adobe AIR applications can
    store information locally – for example, when you add
    comments to Online Help, they are stored locally and can be viewed
    after you have closed the application. End users can also comment
    on external pages and store the comments as part of help file.
    Comments are still available when Online Help has been updated
    (provided file names don’t change) or when you are offline.
    · Extensibility - Unlike HTML Help which depends on the
    CHM viewer, the functionality of the Adobe AIR is extensible and
    customizable. For example, organizations can add branding
    information to Adobe AIR help file, including icons for help file,
    branding imagery on the top of the help file and so on.
    · Multiple tab – never before end user experience
    - Adobe AIR help file also allows you to open multiple tabs within
    the tri-pane enabling multiple help topics and threads to be
    navigated at the same time.
    · Integrated interface to everything your end users need
    - You can also add resource links to your help files –
    enabling a single access point for product pages, user forums,
    knowledge base, online help and external web pages.
    · Multiple templates to choose from - Organizations get
    to chose from several of the templates and can select a particular
    skin or theme for each of these templates. With RoboHelp Packager
    for Adobe AIR, there are three templates come out of the box -
    Multi-Tab Accordion, Unipane and Classic Help.
    · End user preferences - RoboHelp Packager for Adobe AIR
    enables the help users to customize their help by selecting their
    preferences (something they can’t do for a CHM or for WebHelp
    output – which is not hosted on a Server).
    · Cross Platform - Adobe AIR is cross-platform and
    cross-browser, supported on Windows, Mac and Linux (currently in
    pre-release).
    Needless to say, Adobe AIR has attracted a lot of interest
    among the help community and some of the experts believe that
    within two years, Adobe AIR will be the preferred help format for
    40% of all help authors.
    If you have not tried it, you can download it now from
    http://www.adobe.com/products/robohelp/robohelp-packager-for-air
    Thanks and regards
    Vivek Jain
    Group Product Manager, Adobe Systems
    Adobe Technical Communication Suite, FrameMaker and RoboHelp
    www.adobe.com/products/technicalcommunicationsuite/
    blog-
    http://blogs.adobe.com/techcomm/

    When you are comparing this to Flash, does this comparison
    extend to the requirement for each end user to install the Air
    runtime on their PCs before they can access our RoboHelp system?
    And that they will also get reminders to update to the latest
    version of Air runtime?

  • RoboHelp Packager for Adobe AIR - Beta 2 Announced

    RoboHelp Packager for Adobe AIR is now updated. You can
    download the new version for FREE from Adobe labs -
    http://labs.adobe.com/technologies/robohelp/.
    It has added a long list of novel features - first time for a HATT.
    Now, besides multiple tabs, favorites, commenting and multiple
    skins like Multi-Tab Accordion and Uni-pane Help, you have another
    set of new features.
    Designed for End Customers - Adobe AIR based Help templates
    have been designed keeping in view the end customer. They have some
    high-end navigation features like Mini TOC, Breadcrumbs, etc. Apart
    from these capabilities, the new Adobe AIR based Help also empowers
    the end customers to customize the Help. An end customer can set
    their own preferences and customize Help as desired.
    Compelling Rich Branded Experience- RoboHelp Packager for
    Adobe AIR provides a compelling rich user experience. It includes
    templates that help authors package the same content into three
    completely different styles – Multi-Tab Accordion, Uni-Pane
    or the Classic Tri-Pane Help. Apart from this it also helps the
    Authors brand the Help as per Corporate Branding Guidelines. It
    provides support for the addition of a Company Logo and a Punch
    line in the main Help window. Apart from this it also provides an
    About Box in the Help that details the version, description,
    copyrights, logos etc.
    Auto Update -Adobe AIR based Help applications provide an
    Auto Update feature using which updates can be pushed to all
    installed connected versions of Help. Usually, the Help content
    bundled with the application is never updated, while the web
    content is updated with current feature enhancements and additional
    resources. Adobe AIR based Help provides you with the option to
    publish updates for your end users at a common server location. The
    Adobe AIR based Help is intelligent enough to check for updates and
    prompts users to apply updates when it detects a new version is
    available.
    Review Workflows / Personalization of Help
    Adobe AIR based help files can be configured in such a way
    that you can add comments to topics and publish those comments at a
    common location. This feature enables a complete review workflow,
    whether or not the reviewer is a part of your group/organization.
    * Reviewers within your network: Reviewers can publish their
    comments to an XML file on a shared folder. They can also
    synchronize the comments from other reviewers on the same network.
    This enable multiple reviewers to simultaneously view the comments
    being made by other reviewers as they review.
    * Reviewers outside your network: You can send the .air file
    to these reviewers who can then export their comments to an XML
    file and send it to you. You can import these comments into your
    Adobe AIR application.
    Apart from the rewire workflow, the feature is designed to
    help an end customer personalize Help by adding comments on the
    same. These comments will not be uploaded to the server, however
    can be exported to a file and shred with friends over email.
    New Classic help Template - A new template called Classic
    Help has been added. It is named Classic because it is a Tri-Pane
    Help. Apart from that it has got all the power of any other Adobe
    AIR based Help template. This template has a new feature called
    “How do I” that lists all the browse sequences defined
    in the WebHelp. We recommend that authors design their browse
    sequences in such a way that they provide complete workflow
    information to end customers.
    Supports Packaging of Merged WebHelp- RoboHelp Packager for
    Adobe AIR now supports merged WebHelp. If an author specifies the
    WebHelp folder of a Master project, the Packager is intelligent
    enough to detect and convert all referenced projects in the Master
    Project. However, one needs to be careful while using this feature.
    It doesn’t provide as much flexibility as Merged WebHelp. A
    new Package needs to be created every time even when you update any
    of the sub projects.
    In Beta 2, zoom works flawlessly and search results has been
    further improved.
    If you have not tried the RoboHelp Packager for Adobe AIR,
    you can download it now for FREE (Adobe RoboHelp 7 required).
    Thanks and regards
    Vivek Jain
    Group Product Manager, Adobe Systems
    Adobe Technical Communication Suite, FrameMaker and RoboHelp
    www.adobe.com/products/technicalcommunicationsuite/
    blog-
    http://blogs.adobe.com/techcomm/
    RoboHelp Packager for Adobe AIR-
    http://labs.adobe.com/technologies/robohelp/

    When you are comparing this to Flash, does this comparison
    extend to the requirement for each end user to install the Air
    runtime on their PCs before they can access our RoboHelp system?
    And that they will also get reminders to update to the latest
    version of Air runtime?

  • HT1926 (iTunes) Problem with Windows installer package?

    (iTunes) Problem with Windows installer package?  I try to install the new version of iTunes but get an error "Problem with Windows installer package.  A Program required for this install could not be run."  Can anyone help shed some light for me as to how to correct this?  I have tried to install the program through Chrome, Explorer and FireFox but have had no success.  I have included a screenshot of the error.  Hopefully it's visable.  Thank you for any help.

    Found answer for anyone else curious.  I love the apple community.  Thanks guys for help!
    https://discussions.apple.com/docs/DOC-3551

  • Trouble with itunes upgrade I receive an error message problem with windows installer package

    I am trying to upgrade itunes.  I am running windows vista 64.  Everytime I try to upgrade I get an error that says Problem with windows installer package.  Anyone know how to fix this?

    No drivers in LowerFilters.
    No drivers in UpperFilters.
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

Maybe you are looking for