Problem in message creation

Hello!
We had problems in a database of SAP Solution Maanger system. And at this time, service messages were not normally created: ABA messages were created, the number of service messages had been generated and some ruules were executed for this purpose service messages. But in crm_dno_monitor we do not  see these service messages.
That we can do, to decide a problem?

HI,
Your problem seems to be little confusing, could you please explain bit more.
Regards,
Shyam

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