Problem in opening of word and excell files downloaded from email attachment in MS office professional 2013 paper licence

Hi,
I am facing the problem in opening the word and excel files received through email in my MS office professional 2013 paper licence, Microsoft Windows 8.1 enviornment. please help in this matter
regards
Rajeev Bhagwat
Administrative Officer-I
Purchase and Store Section
UGC-DAE Consortium for Scientific Research,
University Campus, Khandwa Road, Indore (M.P.), India.
Telefax-+917312361546

I should further say the files I sent are .xlsx and .docx files.  They look fine my end and I send such files all the time without problems.
However, I did try to cheat by going in via the Safari onto my 'live' online email account and the Safari automatically transfers them to winmail.dat files with the same result.
Ahh - have just been on using my PC this time and you are right, it seems that the service provider does the transfer and then when my outlook opens the file (on the PC), it must reconvert to .xlsx etc again.
Very strange.
Ergo, I guess the question should be how I open wimail.dat files ??

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