Problem in Segment Builder

Hello all,
I´m using a BW cube as a Datasource for segment builder. Everything goes well but when we try to create attribute list we only see the technical name of fields and we should see the description.
Could anyone help me?
Thanks in advance.
Carmen

hey kedar
what i suggested as alternative is actually the standard way to achieve the segmentation
and the another method which u havent tried was sort of alternative which u use when u have BW running with CRM
i would advise u to be clear with the concept of how to use BW queries for segmentation cause .tell me if u r aware of this then we can proceed.
in any case you are most welcome for any details u may want to know
best regards
ashish
Hi Ashish,
Thanks a lot for the answers.
As of now in our system, we would be using only the standard way.
Currently, we would not go ahead with the concept of using BW queries for segmentation.
I will come back to you for support when we decide to change our approach.
Thanks and Best Regards,
Kedar

Similar Messages

Segment builder with bw query

Dear Guru´s
We are facing problems with segment builder transaction.
We created a segment with several filters, then select Count.
The system displays a short dump:
Erro tempo execução CALL_FUNCTION_REMOTE_ERROR
SAP suggested us to : Additionally you may compress the InfoCube content, which will most likely lead to less entries in the fact table of the InfoCube.
Compress&agreegates via manage cube can be initiated in the BW side.
But this task did not solve our problems.
On further tests we detected the following behavior:
The short dump CALL_FUNCTION_REMOTE_ERROR,occurs when a TIME_OUT short dump occurs on BWP server.
At BWP the parameter rdisp/max_wprun_time "Maximum work process run time" is set to 600, so, when the query runtimes takes more than 600 seconds, a
TIME_OUT is raised and on CRP/400 the short dump CALL_FUNCTION_REMOTE_ERROR is also raised as consequence.
We did some tests, setting the rdisp/max_wprun_time parameter to 0,
which will make the TIME_OUT short dump not occur. The consequence is, the query runs for undetermined time, and any result is returned from BW server.
If we create a segmentation with only one filter, the count returns.
Does anybody have the same experience?
Thanks in advance,
Cristina Barbosa

Cristina,
We encounter the same problems as you have / had. SAP did several suggestions on the query definition, but this all did not solve the issue. We still get time-outs because SQL statements take so long. We have upgraded our systems to CRM 5.0 and BW 7.0.
Did you solve this problem already?
Kind regards,
Raimon Blokland

Creation of a Marketing Profile Set based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset thru the WebUI Segment Builder

Objective: Creation of a Marketing Profile Set based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset thru the WebUI Segment Builder.
Problems: Standard CRM_MKTTG_BP_BIRTHDATE Infoset DOES NEVER RETURN ANY RESULTS on the segmentation builder of the WebUI client (no matter the filter you specify).
Other cases: However if we create a new Data source with data "Extraction from Query" (transaction RS02) based on this standard CRM_MKTTG_BP_BIRTHDATE Infoset and we test the functionality using transaction RSA3, IT DOES RETURN RESULTS (using the same filters as in the segmentation builder)! Of course the segmentation builder works with other attribute lists.
NEW: IF WE DON’T ESPECIFY ANY SEGMENTATION BASE IN THE PROFILE GROUP, IT DOES RETURN RESULTS!!! (GO TO THE END OF THE DOCUMENT FOR DETAILS)
Steps followed:
Review Standard Infoset CRM_MKTTG_BP_BIRTHDATE (Transaction SQ02).Review Data Reading Program code: do we have to change the standard code? We have only remove the "BREAK-POINT" statement.
Creation of a Data source based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset (Transaction CRMD_MKTDS).
Creation of an Attribute List based on that standard Data source and selection the Birth date as a filter in the Attribute list (Transaction CRMD_MKTDS).
On the segment builder of the WebUI set any filter (Example: “TODAY”).
Steps in detail:
Review Standard Infoset CRM_MKTTG_BP_BIRTHDATE
SQ02.
(Image deleted)
Review Data Reading Program code (Code attached)
(Image deleted)
Creation of a Data source based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset
Data source: Transaction: SPRO – Customer Relationship Management - Marketing – Segmentation - Maintain Data Sources and Attribute Lists: CRMD_MKTDS
Create Data Source
(Image deleted)
Infoset: CRM_MKTTG_BP_BIRTHDATE.
Business Partner Field: CRMT_MKTTG_IS_BIRTHDATE-PARTNER_GUID
(Image deleted)
Result:
(Image deleted)
Attribute List
Creation of the Attribute List
(Image deleted)
Assign Data Source:
(Image deleted)
Selection of the Birth date as a filter in the Attribute list:
(Image deleted)
Result:
(Image deleted)
Segment builder of the WebUI:
Access to WebUI with marketing role.
Create Segment:
Creation of Profile Set
Graphical modeler
Create Filter: We have already tried many different filters (we already seen notes referring to this matter).
Example1: “today”
Count target group. Here I would like to stand out that once you click on the “Count” option, immediately it shows 0 results. In other words, it doesn’t process any information. With other attribute lists it takes some time to process, no matter the filter or the attribute list you use. However if we create a new Data source with data "Extraction from Query" (transaction RS02) based on this standard CRM_MKTTG_BP_BIRTHDATE Infoset and we test the functionality using transaction RSA3, IT DOES RETURN RESULTS (with “today” filter and other)! So it seems that the problem has to do with the segment builder, not the Infoset.
Result: it never return any results no matter the filter you specify.
Other cases:
Creation of a new Data source with data "Extraction from Query" where you enter the name of your new query
Creation of a Data source based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset
Standard Infoset CRM_MKTTG_BP_BIRTHDATE:
We fill the form and select “Extraction from Query”:
Press SAVE and define which fields will be available for selection and which of them will be visible.
RSA3: Extractor checker in order to test the Data source:
We specify the Data source:
IT DOES RETURN RESULTS:
ALV Grid:
NEW: It seems that it has to do with the Segmentation Basis selected in the creation of a Profile Set, because if we do not select any, it does return results. But we need to create this Profile Set based on a particular Segmentation Basis called BS Usuarios Registrados.
Segment builder – Profile Set of the WebUISegmentation Basis: we leave it in blanc.
Graphical modeler
Create Filter: We have already tried many different filters (we already seen notes referring to this matter).
Example1: “today”
Count target group.
Result: IT DOES RETURN RESULTS!!! àConclusion: the problem is the Segmentation Basis
Define Segmentation Basis:
Transaction: SPRO – Customer Relationship Management - Marketing – Segmentation – Classic Segmentation - Define Segmentation Basis.BS Usuarios Registrados:
Define Reports for Creating Segmentation Bases
Transaction: SPRO – Customer Relationship Management - Marketing – Segmentation – Classic Segmentation - Define Reports for Creating Segmentation BasesZMK_UTL_MGR_SITES_UREG
Define Usage for Segments:
Transacción: SPRO – Customer Relationship Management - Marketing – Segmentation – General Settings - Define Usage for Segments.ZBS_UR à02 Segmentatión Basis
Attribute List:Category:
There is no Category 02 Segmentatión Basis!!! Why?? Why is not posible to select Category 02 Segmentation Basis in the creation of the Attribute List???
Usage ID
NEW: It seems that it has to do with the Segmentation Basis selected in the creation of a Profile Set, because if we do not select any, it does return results. But we need to create this Profile Set based on a particular Segmentation Basis called BS Usuarios Registrados. Why is not posible to select Category 02 Segmentation Basis in the creation of the Attribute List???

It seems that the standard Infoset doesn’t work by itself with Segmentation Basis. Two SAP notes have been applied and a new Field Group has been added to the Infoset (in order to distint the Segmentation Base).
CRMT_MKTTG_IS_BIRTHDATE-MGRGUID
1966298: MGR_GUID is not populated correctly to infoset read program
2007687:Segmentation InfoSet queries saved with incorrect Master Group
For that reason we had to create a new Infoset based on the standard CRMT_MKTTG_IS_BIRTHDATE, but adding this new Field MGRGUID to the Group Fields.
Issue solved

Marketing Attributes and Segment Builder performance

Hello!
Could you pls let me know
1. Maximum number of Marketing attributes one can create at -
    CRMD_PROF_CHAR - Maintain Attributes
2. What is the maximum number of BP's that can be taken into segment builder
    for Target Group creation without Segment Builder performance suffering
Thanks & Regards,
Raju

The solution for the problem is as follows,
When you upgrade to JRE 1.6 version 19 patch 4, in the graphical modeler, the filter drag and drop doesnot work. In this case,    add the following line in you JAVA POLICY file.
    permission java.awt.AWTPermission "accessClipboard","read,write";
    you can find the POLICY file in the path:
       C:\Program Files\Java\<JAVA VERSION>\lib\security
Please note that I found this in note 1359890

SQ02 Infoset returns different results in SQ01 Query vs. Segment Builder TG

I want to get Segment Builder to use the same InfoSet and return the same results so, that I can then make a Target Group...but, I'm sure I'm missing some step along the way.
My SQ01 query returns 79 contact persons, but my segment builder only finds 42, none of which appear to actually be the Contact Person, but are in fact the Business Partner the Contact Person has a Relationship to.
I started by copying the CRM_MKTTG_BP_ADDR InfoSet and added the BUT051 table to it, which is when the SQ01 began returning the needed results.
I suspect the problem may be in the Master Group where I am using the B2B/B2C Program, but I don't know if that's the answer or not. I am not declaring an FM as I am using the BP-GUID in the data source, so I don't 'think' that's the issue...
Here's what I'm currently trying as my Data Source settings in case that will help:
Origin Type              03 InfoSet
RFC dest.
Name of InfoSet          ZCRM_MKTTG_BP_ADDR
Business Partner         BUT000-PARTNER_GUID
Function Module
Sampling InfoSet         ZCRM_MKTTG_BP_ADDR_SMP
Sample                   BUT000-PARTNER_GUID
Object
Partner Function
Description              Z BP Address
I already read every Segment Builder forum thread and the Sap Library on the subject, but either I missed something or there is a step not listed.
Anyone have any suggestions?

Solved!!
I was wrongly using AND/OR options to add filters in the segmentation tool...ups!

How to count criterias in segment builder

Hello everbody,
what i want to do:
I got about 50 costumors in CRM, they have got different marketing criterias like job, hobby, age etc...
I made a filter in segment builder saying show all customers that are cooks (e.g.).
But when i click on my filter and drop it on my Profil, its just counts from one to two to three and so on, depending on
how many filter i drop in my profil.
Anybody any idea what could be wrong?
Thanks a lot in advance
Heinz

Hi Heinz,
Can you explain your problem in more detail.
Generally count is used to find out no of BPs associated in the profile for the selected filters and based on the criteria selected ( keep, remove,split ) while positioning the cursor on the profile.
Regards,
Madhu

BW Query on Segment Builder

Hi gurus,
I am working with a bw query in the segment builder. My query has customer and country as a characteristics and some key figures as a results. My problem is that I want to filter in the segment builder by the country and I am not able to do this and I don't know if there is some special way to build the query or if I have to filter as a datasource.
The query schema is:
customer country KF1 KF2 KF3.
I haven't problems to filter by the key figures but I am not able to filter by country.
Thanks in advace.

Hi Alec,
I can suggest that you prepare a attribute list that has datasources from BW query (use your required key figures) and also create a infoset based on the business partner master data (this will have the country).
Now you use these two data sources in your attribute list and create filters.
See if this works as iam suggesting as per my understanding of your posting.
thanks
Srini

Segmentation Builder Using ADS -Analytical data Storage

Hi -
We are using ADS -Analytical Data Storage in Segement Builder. ADS brings in info objects from BW and then Infoset is created on that ADS .Infoset is then used as Data Source in Segment Builder. We are looking for some information on following. Any help will be greatly Appreciated -
1.Is any other customers using ADS (Analytical Data source) in Segmentation builder , and how their experience has been ?
2. We have large number of records, in millions which will be pulled from BW to CRM ADS. Can there be any performance issues, are there any know issues ?
3. Keeping in mind the performance issue, we haves divided ADS into several tables. However number of records in one table can be much more than other tables as these tables correspond to different customer types. What should be the optimal no of records in one table ? Is there any better way to define ADS ? -
Your help is greatly appreciated.
Thanks. - MP

Hello Mohanpreet,
We are pushing data from BW to CRM for subsequent generation of BP in CRM system ; and for this we are exploring APD functionality.
I am using ADS adapter in CRM and have made proper entries in CRM system( ref. screen 'Release data target adapter' in CRM system)
Now, when I go back to BW system and start to design my landsape in APD trnx. ; there I'm selecting CRM as my target system - which is connected to BW via RFC.
The problem come when I'm trying to deifne attributes of CRM system then while selecing 'ADS as traget adapter' I"m getting an error as " CRM error : Adapter 'ADS' not known " !!!
How do I solve this error. I'm totally stuck up at this point.
Please advice. Due points will be awarded.
Rgds,
Ak-

Segment builder - Refine view

Dear all,
I am facing problem in opening Refine View in segment bulilder ,I have created segment builder with segment type - Campaign & Saved.When we try to open Refine view in GOTO.The refine view is displaying in newly opened window. But only a blank screen appears.
The same view is opening in other systems. We have checked security settings in Internet options and looks okay.
Why is it that the particular Java applet is not getting loaded while trying to open Refine View that too in some systems only.
Is there anything we have to do? We face the same problem while trying to open Marketing Calendar also.
We are using only standard applications and views. We are working in CRM 5.0 and EP 7.0.
Regards,
Basavaraj patil

What you ask for is a development, within standard this is not possible. Be aware that depending on the number of BP's you will encounter performance problems as the PPR assignment is using several tables below.

Export Segment builder

Hi guys,
Hi group,
I would like to ask for your advice in the following matter:
In standard, the Segment builder has an export function ("Export in file") that will take BP identification data.
We need to add in the selection, data such as the marketing attributes and some other fields
Does anyone has faced the same problem ?
How can i add some fields to the that cna be seen in the export target group
RGDS

You can use the BADI CRM_MKTTG_SEG_MEM_EX. You set the name of your own structure (defined in the data dictionary) for export in method GET_TG_MEMBER_STRUCTURE and fill this structure in the method SELECT_TG_MEMBER_DETAILS.
See the standard implementation CRM_MKTTG_SEG_MEM_RF for an example.
Prakash
Don't forget to award points if this helps.

Short dump when opening the segment builder

After the upgrade from CRM 4.0 to 2007, we are no longer able to open the Segment Builder. We always get a short dump (Message_type_X). Anyone encountered this problem before and has a solution?
Thanx in advance!

Hi,
though it is true that in CRM 2007 the GUI transactions should not be used anymore I am able to start the segment builder directly via transactioin CRMD_MKTSEG. It is working without a shortdump.
For documentation I suppose you have to refer to SAP: Help or the documentation available under service.sap.com. The blog posted here might be an alternative as well.
cheers Carsten

Does Segment Builder compare only GUID?

Hi,
I'm working with a CRM 5.0 system. My problem is the following.
I want to create a Target Group containing BP with the following attributes:
Prog_id = PP
Date = 24.05.2010
The expected Target Group should contain 3 record, but I find 4 record in it.
For the "outsider one" I find in the table which contains 'Prog_id' and 'Date' fields the following records:
bp                        Prog_id              Date
0000227123          FF                    24.05.2010
0000227123          PP                    28.05.2010
I have this problem wether I use an InfoSet with Data Reading Program, or I use an Infoset with join.
I think that Segment Builder includes this record because it compares GUID only.
Could you please help me?
Is there anywhere something I should set?
Thaks in advance,
E.I.

...

Re:Segment Builder

Hi all,
any one can pls suggest me how to run the variable periodically.
scenario:
In the segment builder we were created attributes,if u r given right click on any one we will get create filter,Edit filter conditions like that ,if i click on Edit filter conditions i will get variable name,R,O,From ,to ,description fields.in this case what my problem is i want to run the variable periodically........
i don't want to use From ,To dates .is it posssible to run variable periodically.
pls suggest me .its very urgentttttttttt.
Thanks
Venkat

Hello Venkat,
do I understand you right that you want to run the creation of the target group correctly? If not please describe better.
Regards
Gregor

Segment builder does not start in CRM 7

Hello!
I'm trying to get the segment builder in the marketing scenario to work in CRM 7
It starts a java-applet, but I'm pretty sure it is suppose to start a flash variant instead....
We have barely any rights/privileges in Windows, could that cause the problem?
The java version on the PC's is 1.6.0_07-b06
I get no error messages in the logs in CRM.
I haven't found any good docs related to segment builder and if somebody has some good docs, pls let mer know where they are available!
Thanks and regards!
rollo

Hi Rollo!
Try the following steps:
1. Download the latest update at www.java.com
2. Check if the following services are activated:
- /default_host/sap/public/bc/icons
- /default_host/sap/public/bc/ur
- /default_host/sap/public/bsp/sap/system
- /default_host/sap/bc/bsp/sap/crm_ui_start
- /default_host/sap/bc/bsp/sap/crm_ui_frame
- /default_host/sap/bc/bsp/sap/crm_bsp_frame
- /default_host/sap/bc/bsp/sap/gsbirp
- /default_host/sap/bc/bsp/sap/thtmlb_scripts
- /default_host/sap/bc/bsp/sap/thtmlb_styles
- /default_host/sap/bc/bsp/sap/crm_thtmlb_util
- /default_host/sap/bc/bsp/sap/bspwd_basics
- /default_host/sap/bc/bsp/sap/bsp_wd_base
- /default_host/sap/bc/bsp/sap/crmcmp_hdr
- /default_host/sap/bc/bsp/sap/crmcmp_hdr_std
- /default_host/sap/bc/bsp/sap/uicmp_ltx
- /default_host/sap/bc/bsp/sap/bsp_dlc_frcmp
- All Services unter /default_host/sap/crm
4. Transaction /nSICF
Activate the following service
/default_host/sap/bc/bsp/sap/crm_mkttg_segap
I think, that will work.
Regards
Oliver

Regarding Segment Builder

Hi experts!
I going to carry through some workshops for learning purposes, and Segment Builder is one of the topic. Is is possible to let several users use Segment Builder at the same time? If so, where can you set this?
Thanks, Camilla

Hello Camilla,
There seems to be a bug, please check OSS note- 649470.
Symptom
An incorrect locking prevents multi-users in the Segment Builder:Only one user can use the Segment Builder if open 'Default set' is set in the user settings.
Reason and Prerequisites
The problem is caused by a program error.
Solution
The error can be eliminated by importing Support Package 7 (CRM 3.1) or by implementing this note.
Hope that will set thigns right
Thanks
Sumi

Problem in Segment Builder

Similar Messages

Maybe you are looking for