Problem in service order

Hi,
The service notification is created.Service order is created.Confirmation is done and service billing request is created.Now,it is showing the error in the COGI Transaction,the posting period is not open.
I have opened the correct period.still it is showing the same error.
Please help me how to rectify it.
Thanks
Srini

Hi Srini
As the service notification got created when you created service order. and as you are getting error in PGI of COGI transaction , go to OBYC and check the posting period of the transaction event keys
Regards
Srinath

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Please find the code current thread and below thread.
FUNCTION ZBAPI_SERVICE_SORDER2.
DATA : IS_HEADER            TYPE TABLE OF      BAPIBUS20001_HEADER_INS,
        WA_HDR               TYPE               BAPIBUS20001_HEADER_INS,
        IS_ITEM              TYPE TABLE OF     BAPIBUS20001_ITEM,
        WA_ITEM              TYPE               BAPIBUS20001_ITEM,
       IT_ACTIVITY             TYPE TABLE OF      BAPIBUS20001_ACTIVITY_INS,
       WA_ACTIVITY           TYPE               BAPIBUS20001_ACTIVITY_INS,
        IT_PARTNER             TYPE TABLE OF      BAPIBUS20001_PARTNER_INS,
        WA_PARTNER           TYPE               BAPIBUS20001_PARTNER_INS,
        IT_SALES             TYPE TABLE OF      BAPIBUS20001_SALES,
        WA_SALES             TYPE               BAPIBUS20001_SALES,
        IT_ORG             TYPE TABLE OF      BAPIBUS20001_ORGMAN_INS,
        WA_ORG               TYPE               BAPIBUS20001_ORGMAN_INS,
        IT_PRICING             TYPE TABLE OF      BAPIBUS20001_PRICING,
        WA_PRICING           TYPE               BAPIBUS20001_PRICING,
        IT_SERVICE           TYPE TABLE OF      BAPIBUS20001_SERVICE_OS_INS,
        WA_SERVICE           TYPE               BAPIBUS20001_SERVICE_OS_INS,
        IT_RETURN              TYPE TABLE OF     BAPIRET2,
        WA_RET               TYPE               BAPIRET2,
        IT_PROD             TYPE TABLE OF      BAPIBUS20001_PRODUCT,
        WA_PROD              TYPE               BAPIBUS20001_PRODUCT,"PROCESS_QTY_UNIT -EA
*        IT_SCHED             TYPE TABLE OF     BAPIBUS20001_SCHEDLIN, "QUANTITY
*        WA_SCHED             TYPE              BAPIBUS20001_SCHEDLIN,
        IT_SCHEDLINEs         TYPE TABLE OF     BAPIBUS20001_SCHEDLIN,
        WA_SCHEDLINEs         TYPE              BAPIBUS20001_SCHEDLIN,
        lv_partner_fct1      TYPE               crmt_partner_fct,
        lv_partner_fct2      TYPE               crmt_partner_fct,
        lv_partner_fct3      TYPE               crmt_partner_fct,
        lv_partner_fct4      TYPE               crmt_partner_fct,
        LV_HANDLE            TYPE               CRMT_PRP_HANDLE,
        t_object_to_save     TYPE               crmt_object_guid_tab,
        IT_OBJECT_TO_SAVE    TYPE TABLE OF      crmt_object_guid_tab,
        ts_object            type               CRMT_OBJECT_GUID,
        It1_object_to_save   TYPE TABLE OF      BAPIBUS20001_GUID_DIS,
        W_OBJECT_TO_SAVE     TYPE               BAPIBUS20001_GUID_DIS,
        LV_LOG_HANDLE        TYPE               BALLOGHNDL,
        IT_RETURN1              TYPE TABLE OF     BAPIRET2,
        it_saved_objects     type             crmt_return_objects,
        t_exceptions         type              CRMT_EXCEPTION_T,
        t_objects_not_saved type              CRMT_OBJECT_GUID_TAB,
        WA_INPUT_FIELDS      TYPE              BAPIBUS20001_INPUT_FIELDS,
        IT_INPUT_FIELDS      TYPE TABLE OF     BAPIBUS20001_INPUT_FIELDS,
        ITAB_CREATED_PROCESS TYPE STANDARD TABLE OF BAPIBUS20001_HEADER_INS,
        WA_CREATED_PROCESS   TYPE              BAPIBUS20001_HEADER_INS,
        IT_OBJECTS           TYPE TABLE OF     BAPIBUS20001_OBJECTS,
        WA_OBJECTS           TYPE              BAPIBUS20001_OBJECTS.
DATA:   CV_LOG_HANDLE        TYPE              BALLOGHNDL,
        i_saved_objects      type table of     BAPIBUS20001_OBJECT_ID,
        IT_RET2              TYPE TABLE OF     BAPIRET2,
        WA_SAVed_objects     type BAPIBUS20001_OBJECT_ID,
        g_objnr              type CRMT_OBJECT_ID.
DATA :
        LV_GUID1   TYPE       GUID_32,
        LV_GUID2   TYPE       GUID_32,
        LV_GUID3   TYPE       GUID_32,
        V_OBJNR22 TYPE       IBIN-OBJNR,
        V_GUID16     TYPE       COMT_PRODUCT_GUID,
        V_OBJID    TYPE       COMT_PRODUCT_ID.
*************HEADER-GUID**********
CALL FUNCTION 'GUID_CREATE'
IMPORTING
    EV_GUID_32       = LV_GUID1.
***********ITEM-GUID************
CALL FUNCTION 'GUID_CREATE'
IMPORTING
   EV_GUID_32       = LV_GUID2
*********SCHEDULELINE********
CALL FUNCTION 'GUID_CREATE'
    IMPORTING
      EV_GUID_32       = LV_GUID3
************DATA IN HEADER**********
WA_HDR-GUID = LV_GUID1.
WA_HDR-PROCESS_TYPE = 'YESV'.
WA_HDR-DESCRIPTION = PROCESS_DESCRIPTION.
APPEND WA_HDR TO IS_HEADER.
*************** INPUT FIELDS HEADER**************
CLEAR WA_INPUT_FIELDS.
CLEAR IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'ORDERADM_H'.
WA_INPUT_FIELDS-FIELDNAME = 'GUID'.
wa_input_fields-fieldname = 'MODE'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'ORDERADM_H'.
WA_INPUT_FIELDS-FIELDNAME = 'PROCESS_TYPE'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'ORDERADM_H'.
WA_INPUT_FIELDS-FIELDNAME = 'DESCRIPTION '.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
************DATA IN ITEM**********
WA_ITEM-GUID = LV_GUID2.
WA_ITEM-HEADER = LV_GUID1.
WA_ITEM-ORDERED_PROD = PRODUCT.
WA_ITEM-DESCRIPTION = PROD_DESCRIPTION. "product name
WA_ITEM-ITM_LANGUAGE = 'EN'.
WA_ITEM-ITM_TYPE = ITEM_CAT.
WA_ITEM-NUMBER_INT = ITEM_NO.
WA_ITEM-MODE = 'A'.
INSERT WA_ITEM INTO TABLE IS_ITEM.
*******INPUT FIELDS ITEM*****************
CLEAR WA_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID2.
WA_INPUT_FIELDS-REF_KIND = 'B'.
WA_INPUT_FIELDS-OBJECTNAME = 'ORDERADM_I'.
WA_INPUT_FIELDS-FIELDNAME = 'ORDERED_PROD'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID2.
WA_INPUT_FIELDS-REF_KIND = 'B'.
WA_INPUT_FIELDS-OBJECTNAME = 'ORDERADM_I'.
WA_INPUT_FIELDS-FIELDNAME = 'DESCRIPTION '.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID2.
WA_INPUT_FIELDS-REF_KIND = 'B'.
WA_INPUT_FIELDS-OBJECTNAME = 'ORDERADM_I'.
WA_INPUT_FIELDS-FIELDNAME = 'ITM_LANGUAGE'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID2.
WA_INPUT_FIELDS-REF_KIND = 'B'.
WA_INPUT_FIELDS-OBJECTNAME = 'ORDERADM_I'.
WA_INPUT_FIELDS-FIELDNAME = 'ITM_TYPE'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID2.
WA_INPUT_FIELDS-REF_KIND = 'B'.
WA_INPUT_FIELDS-OBJECTNAME = 'ORDERADM_I'.
WA_INPUT_FIELDS-FIELDNAME = 'NUMBER_INT'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
************DATA IN ACTIVITY**********
WA_ACTIVITY-REF_GUID = LV_GUID1.
WA_ACTIVITY-PRIORITY = PRIORITY.
APPEND WA_ACTIVITY TO IT_ACTIVITY.
*************INPUT FIELDS SALES*************
CLEAR WA_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'C'.
WA_INPUT_FIELDS-OBJECTNAME = 'ACTIVITY_H'.
WA_INPUT_FIELDS-FIELDNAME = ' PRIORITY'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
************DATA IN SALES**********
WA_SALES-REF_GUID = LV_GUID1.
WA_SALES-PO_NUMBER_SOLD = SOLD_T0_PARTY.
wa_sales-ref_kind = 'A'.
APPEND WA_SALES TO It_SALES.
*************INPUT FIELDS SALES*************
CLEAR WA_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'E'.
WA_INPUT_FIELDS-OBJECTNAME = 'SALES'.
WA_INPUT_FIELDS-FIELDNAME = 'PO_NUMBER_SOLD'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
************DATA IN PARTNER *********
WA_PARTNER-REF_GUID    = LV_GUID1.
WA_PARTNER-REF_KIND    = 'A'.
WA_PARTNER-PARTNER_FCT = '00000001'.
WA_PARTNER-PARTNER_NO = SOLD_T0_PARTY .
wa_partner-ref_partner_handle = '0001'.
wa_partner-display_type = 'BP'.    "Business Partner Number
wa_partner-no_type = 'BP'.        "Business Partner Number
wa_partner-kind_of_entry = 'C'. "entered manually
APPEND WA_PARTNER TO IT_PARTNER.
WA_PARTNER-REF_GUID    = LV_GUID1.
WA_PARTNER-REF_KIND    = 'A'.
WA_PARTNER-PARTNER_FCT = '00000014'.
WA_PARTNER-PARTNER_NO = EMPLOYEE_RESPONSIBLE .
wa_partner-ref_partner_handle = '0001'.
wa_partner-display_type = 'BP'.    "Business Partner Number
wa_partner-no_type = 'BP'.        "Business Partner Number
wa_partner-kind_of_entry = 'C'. "entered manually
APPEND WA_PARTNER TO IT_PARTNER.
WA_PARTNER-REF_GUID    = LV_GUID1.
WA_PARTNER-REF_KIND    = 'A'.
WA_PARTNER-PARTNER_FCT = '00000056'.
WA_PARTNER-PARTNER_NO = SERVICE_EMPLOYEE_GROUP.
wa_partner-ref_partner_handle = '0001'.
wa_partner-display_type = 'BP'.    "Business Partner Number
wa_partner-no_type = 'BP'.        "Business Partner Number
wa_partner-kind_of_entry = 'C'. "entered manually
APPEND WA_PARTNER TO IT_PARTNER.
WA_PARTNER-REF_GUID    = LV_GUID1.
WA_PARTNER-REF_KIND    = 'A'.
WA_PARTNER-PARTNER_FCT = '00000003'.
WA_PARTNER-PARTNER_NO = BILL_TO_PARTY.
wa_partner-ref_partner_handle = '0001'.
wa_partner-display_type = 'BP'.    "Business Partner Number
wa_partner-no_type = 'BP'.        "Business Partner Number
wa_partner-kind_of_entry = 'C'. "entered manually
APPEND WA_PARTNER TO IT_PARTNER.
*INPUT FIELDS PARTENER
CLEAR WA_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'PARTNER'.
WA_INPUT_FIELDS-FIELDNAME = 'PARTNER_FCT'.
wa_input_fields-logical_key = '0001'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'PARTNER'.
WA_INPUT_FIELDS-FIELDNAME = 'PARTNER_NO '.
wa_input_fields-logical_key = '0001'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'PARTNER'.
WA_INPUT_FIELDS-FIELDNAME = 'PARTNER_FCT'.
wa_input_fields-logical_key = '0001'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'PARTNER'.
WA_INPUT_FIELDS-FIELDNAME = 'PARTNER_NO '.
wa_input_fields-logical_key = '0001'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'PARTNER'.
WA_INPUT_FIELDS-FIELDNAME = 'PARTNER_FCT'.
wa_input_fields-logical_key = '0001'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'PARTNER'.
WA_INPUT_FIELDS-FIELDNAME = 'PARTNER_NO '.
wa_input_fields-logical_key = '0001'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'PARTNER'.
WA_INPUT_FIELDS-FIELDNAME = 'PARTNER_FCT'.
wa_input_fields-logical_key = '0001'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
WA_INPUT_FIELDS-REF_GUID = LV_GUID1.
WA_INPUT_FIELDS-REF_KIND = 'A'.
WA_INPUT_FIELDS-OBJECTNAME = 'PARTNER'.
WA_INPUT_FIELDS-FIELDNAME = 'PARTNER_NO '.
wa_input_fields-logical_key = '0001'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS.
wa_input_fields-ref_guid = lv_guid1.
wa_input_fields-ref_kind = 'A'.
wa_input_fields-objectname = 'PARTNER'.
wa_input_fields-fieldname = 'KIND_OF_ENTRY '.
wa_input_fields-logical_key = '0001'.
APPEND wa_input_fields TO it_input_fields.
wa_input_fields-ref_guid = lv_guid1.
wa_input_fields-ref_kind = 'A'.
wa_input_fields-objectname = 'PARTNER'.
wa_input_fields-fieldname = 'NO_TYPE '.
wa_input_fields-logical_key = '0001'.
APPEND wa_input_fields TO it_input_fields.
wa_input_fields-ref_guid = lv_guid1.
wa_input_fields-ref_kind = 'A'.
wa_input_fields-objectname = 'PARTNER'.
wa_input_fields-fieldname = 'DISPLAY_TYPE '.
wa_input_fields-logical_key = '0001'.
APPEND wa_input_fields TO it_input_fields.
as follows.
please find below thread.
Edited by: venkatrao veeramaneni on Nov 4, 2011 3:54 PM
Edited by: venkatrao veeramaneni on Nov 4, 2011 3:57 PM

Problem with sales order and Service order

Dear Guru's
We have a real problem with sales orders and service orders and how we treat these. For a project that uses a WBS, it's not a problem to manipulate SAP to give us a list of shortages (orders with no or limited supply) for each order, but for some reason our after sales orders and our service orders do not work this way.
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There was a problem processing your order, please contact our Customer Service team for assistance.

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There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735

Asmaa,
Other than using the suppport phone number, you may try a chat here:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

When i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color: There was a problem processing your order, please contact our Customer Service team for assistance.Middle East

when i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color:
There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735

Verify that everything about your Adobe ID and your country and your credit card match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-wrong email https://forums.adobe.com/thread/1446019

I can't renew my plan. It always say"There was a problem processing your order, please contact our Customer Service team on 30714922 for assistance."

I can't renew my plan. It always say"There was a problem processing your order, please contact our Customer Service team on 30714922 for assistance."
I can't find my payment info and renew button. Please help me!

In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number.

Problem in service order

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