Problem in setting the smtp in a apple mail account.

Can anyone help me resolve a problem in setting the mail preferrences? I have multiple email accounts and the smtp address is being deleted to a none smtp in an account then when I fix the problem in one account it deletes an smtp address in another email account. When I fix that account it deletd another smtp address and so on an so forth. Is this a virus or is there a fix for this problem?

Mail in IOS iPhone or OS X?
Anyway You select each account and assign or create new smtp.

Similar Messages

How to avoid messages going automatically to the archive folder in Apple Mail?

Dear list members, I've been using Apple Mail (version 7.3 (1878.6)) on my MacBook Pro 13" (9,2) (MacOS 10.9.4) for years to integrate my GMail, university, and other e-mail accounts in the imap mode. Since some weeks, Mail is behaving odd: some messages are sent automatically to the archive folder. That's quite annoying, as I have to move them manually back to the inbox folder, and sometimes I mess some messages. I did not change any config in Apple Mail or my e-mails servers. Could you please help me solve this problem? Thanks.

The Archive folder in Apple Mail is linked to the All Mail "label" in Gmail. A label is treated like an IMAP folder, but it really isn't the same thing.
In case you weren't aware, Gmail saves every email you send or receive inside the All Mail label. In Gmail, you can tag a file with multiple labels. So, a file that comes into Gmail appears in two places at once, the Inbox and All Mail. When you trash a file, the Inbox label is removed, but it still remains in All Mail.
Previously, the All Mail label was hidden from you in Mail. Apple has been trying to make Mail work with Gmail, but that hasn't been going well.
I have never had a problem, but I have both Gmail and Apple Mail set up such that any email I trash actually gets deleted and not stored on the Gmail server. I also have it set to no display the All Mail folder at all. This may not be a fix as others have similar setups, but have problems with Gmail.
This is how I set it up. I followed the original article, not the Part Deux article. However, you don't need to change the IMAP path prefixes or the label names in Gmail settings. I just have the part where I configured it to delete the emails when I trash them, and hid all the Labels I didn't care to see in IMAP.
Remember, this may not resolve your problems. I don't know of another "fix."

Im having problems with my Kids facetime accounts that seem to be because they are both using my itunes and there are conflicts with multiple email addresses? Is it possible to now set the kids up with their own accounts without losing their apps etc

Hi All,
I have my kids using iTunes via thier ipods etc through my own account and this hase been the case for some time?
This has started to cause issues lately with imessaging and facetime, as there seems to be a limit on email addresses that can be associated with one account?
I wonder if I would be best off setting the kids up with their own accounts, but want to be able to do this without them losing their existing apps, music etc?
Is this possible, if so is there a simple process cos I can seem to find anything relating to this?
many thanks, Jim

Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with.

This message could not be delivered because your SMTP settings are not set. Please use the Accounts Preferences panel to set the SMTP options for your account.

I am not able to send out an email. I keep getting the following message: This message could not be delivered because your SMTP settings are not set. Please use the Accounts Preferences panel to set the SMTP options for your account. Can someone help me with this?

We need some information, starting with the email provider (eg. Google, Yahoo, Bellsouth, etc)

Apple Mail account suddenly offline, smtp offline

iMac 27" (late 2009) updated to Mac OS X Yosemite 10.10 and Apple Mail 8.0 (1990.1) 17th October 2014.
Mail accounts in Apple Mail where working as years before until Yesterday, 3th November 2014. Suddenly 2 out of 3 accounts where offline showing the warning triangle icon on the right. Command "go online" and "syncronize" has no effect. Activity in Mail is showing no try to connect. Looking into the account config I see that the SMTP are "offline".
I checked everything and compared to the settings of the one account which is still normal working. Everything is identically set up. Only differences are the domain names, username and pwd. The domain names are on the same external virtual hosts and have same configs. The on the iMac faulty accounts are working on iPad and iPhone like ever and from the same internal network. My hardware firewall or the external mailserver can not be the reason.
I deleted 1) SMTP config, 2) whole mail account, 3) all corresponding keys in keychain and was setting up from new. No chance, they show SMTP offline and do not go online in IMAP. Next was trying to give account #1 the SMTP from the working #3. The SMTP #3 shows fine but near the inbox of account #1 i have again the warning triangle. No go online, no sync, no action in the activity window.
I go setting up Mail with these accounts in a new user. Mail was totally empty as I started config of two accounts. After doing all they where at the same point. No connection possible.
Why is this happend suddenly and after more than 2 weeks after Yosmite update? Why is one account working, two others not anymore?

Sorry, just found the details. Here we go:
INITIATING CONNECTION Nov 05 17:36:48.922 host:domain1.net -- port:587 -- socket:0x0 -- thread:0x61000086c3c0
INITIATING CONNECTION Nov 05 17:36:48.922 host:domain2.com -- port:587 -- socket:0x0 -- thread:0x61000027a000
INITIATING CONNECTION Nov 05 17:36:48.922 host:internalserver.local -- port:993 -- socket:0x0 -- thread:0x610000665180
INITIATING CONNECTION Nov 05 17:36:48.922 host:domain2.com -- port:993 -- socket:0x0 -- thread:0x608000862e40
INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x610000665f00
INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x608000863f40
INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x61000086bcc0
INITIATING CONNECTION Nov 05 17:36:48.924 host:domain1.net -- port:587 -- socket:0x0 -- thread:0x61000026d240
INITIATING CONNECTION Nov 05 17:36:48.940 host:p09-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x600000266300
CONNECTED Nov 05 17:36:48.950 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
CONNECTED Nov 05 17:36:48.956 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665180
READ Nov 05 17:36:48.956 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665180
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=CRAM-MD5 AUTH=DIGEST-MD5 AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
WROTE Nov 05 17:36:48.957 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
1.88 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
READ Nov 05 17:36:48.958 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
* ID ("name" "Dovecot" "version" "2.2.5")
1.88 OK ID completed.
WROTE Nov 05 17:36:48.960 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x608000863f40
2.88 AUTHENTICATE PLAIN (*** 68 bytes hidden ***)
READ Nov 05 17:36:48.984 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
220 exthost.han-solo.net ESMTP
WROTE Nov 05 17:36:48.993 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
EHLO [192.168.1.11]
READ Nov 05 17:36:49.016 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
250-exthost.han-solo.net Hello 151.2.150.83.ftth.as8758.net [83.150.2.151], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 50000000
250-DSN
250-AUTH LOGIN PLAIN
250-STARTTLS
250-DELIVERBY
250 HELP
WROTE Nov 05 17:36:49.016 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
STARTTLS
READ Nov 05 17:36:49.039 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
220 2.0.0 Ready to start TLS
CONNECTED Nov 05 17:36:49.104 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x608000862e40
READ Nov 05 17:36:49.126 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x608000862e40
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE AUTH=PLAIN AUTH=LOGIN] com server ready.
WROTE Nov 05 17:36:49.127 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000026d240
1.89 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
READ Nov 05 17:36:49.150 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000026d240
* ID NIL
1.89 OK ID completed.
WROTE Nov 05 17:36:49.151 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
2.89 AUTHENTICATE PLAIN (*** 44 bytes hidden ***)
READ Nov 05 17:36:49.162 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x608000863f40
2.88 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE SEARCH=FUZZY URLAUTH URLAUTH=BINARY COMPRESS=DEFLATE QUOTA ACL RIGHTS=texk] Logged in
WROTE Nov 05 17:36:49.163 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x61000026d240
3.88 LIST "" ""
READ Nov 05 17:36:49.164 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x61000026d240
* LIST (\Noselect) "." ""
3.88 OK List completed.
WROTE Nov 05 17:36:49.164 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
4.88 LOGOUT
READ Nov 05 17:36:49.197 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
2.89 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS QUOTA] Logged in
WROTE Nov 05 17:36:49.198 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
3.89 LIST "" ""
WROTE Nov 05 17:36:49.204 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
EHLO [192.168.1.11]
READ Nov 05 17:36:49.221 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
* LIST (\Noselect) "." ""
3.89 OK List completed.
WROTE Nov 05 17:36:49.221 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
4.89 LOGOUT
READ Nov 05 17:36:49.227 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
250-exthost.han-solo.net Hello 151.2.150.83.ftth.as8758.net [83.150.2.151], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 50000000
250-DSN
250-AUTH LOGIN PLAIN
250-DELIVERBY
250 HELP
WROTE Nov 05 17:36:49.228 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
AUTH PLAIN (*** 44 bytes hidden ***)
READ Nov 05 17:36:49.253 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
235 2.0.0 OK Authenticated
WROTE Nov 05 17:36:49.253 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
QUIT
CONNECTED Nov 05 17:36:49.542 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x600000266300
READ Nov 05 17:36:49.651 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x600000266300
* OK [CAPABILITY st11p09mm-iscream007 14G XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (14G:30156) st11p09mm-iscream007 [18:7146:16:36:49:09]
WROTE Nov 05 17:36:49.651 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
1.100 AUTHENTICATE ATOKEN (*** 80 bytes hidden ***)
READ Nov 05 17:36:49.777 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
1.100 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User cabaumle logged in
WROTE Nov 05 17:36:49.778 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
2.100 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
READ Nov 05 17:36:49.889 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
* ID NIL
2.100 OK Completed
WROTE Nov 05 17:36:49.890 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
3.100 LIST "" ""
READ Nov 05 17:36:50.000 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
* LIST (\Noselect) "/" ""
3.100 OK Completed
WROTE Nov 05 17:36:50.001 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
4.100 LOGOUT
READ Nov 05 17:37:07.812 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6080002b4ca0 -- thread:0x600000266300
* OK Still here
READ Nov 05 17:37:11.012 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100002ae700 -- thread:0x61000026d240
* OK Still here

HT4759 What ((null)) mean on the top of my Apple Mail?

Does anybody know what ((null)) mean on the top of my Apple Mail? Has something to do with the outgoing smtp server...but what does it mean? Thanks in advance. Joeri

1. Try doing a reset(no data will be lost):
Disconnect the iPhone from any computer. Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears. Given your information, I suspect this won't work but try it anyway.
2. If that doesn't solve the issue, backup the device and restore it as new to isolate the issue to hardware failure.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
Good luck
Stijn

I have moved to uk from ireland and bought new iphone, set up using my existing Apple ID account and profile but won't let me buy install or update apps??

I have moved to uk from ireland and bought new iphone, set up using my existing Apple ID account and profile but won't let me buy install or update apps??
Can anyone advise me on what I need to do?
My existing account is linked to ireland as my bank account details are there, does this make a difference?
Please help!

Until you get a UK bank account and credit card, buy and redeem UK iTunes gift cards for use in the iTunes and Mac App Stores. But you need to switch your region/country to the UK store in your account information, as you can't use UK iTunes gift cards in the Irish stores, the gift cards are country specific.

Need help setting up roundcube webmail in Apple Mail app

My wife's work uses an email service known as Roundcube for their email which from what I can tell is an IMAP service. She wants to be able to access the email from her Apple Mail app but I am not sure what the setting I should put in are for incoming and outgoing mail server. Does anyone know what these settings would be?
Thanks
DJ

Thanks for the help. It turns out, like you said, that it is a web mail client and that the mail server is justhost.com
I actually got the incoming mail to work but cannot get it to send. Do you have any experience with this?

HT1918 Hi, I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amo

Hi,
I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?

If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?

Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

After installing the Maverick upgrade my Apple Mail search and flags no longer work correctly?

after installing the Maverick upgrade my Apple Mail search and flags no longer work correctly? I've already rebuilt the mailboxes with no change in the problem. What else can I do???

Hi as2020,
If you are having issues with Mail in Mavericks, you may want to make sure you have updated to the most recent release. You may find the following article helpful:
OS X: About Mail Update for Mavericks
http://support.apple.com/kb/HT6030
Regards,
- Brenden

I just reset my apple ID password and now all the imap folders in Apple Mail are greyed out. I can see the contents, but I don't get whay the folders are all greyed out. Can anyone help?

I just reset my apple ID password and now all the imap folders in Apple Mail are greyed out. I can see the contents, but I don't get whay the folders are all greyed out. Can anyone help? Sorry for the long title on this message...

Assuming this is an iCloud mail account, sign out of iCloud in its preference pane, then sign back in with the new password.

Can you back track your iMessages from the past on your apple ID account

can i back track my iMessages on my phone 4s from the past from my apple ID account?

If you mean recover old messages, the short answer is no.
You would have to do a full restore of a backup that contained the messages you wish to view again. Basically, if you deleted the messages, they are gone.

Cannot edit the smtp server list in Mail (Yosemite)

I am trying to edit the smtp server list in Mail. I am running Yosemite on my MacBook Pro and always get this message.
"The servers marked with alert icons are in conflict and cannot be saved. Two servers cannot share the same address and authentication settings. Resolve the conflicts and try again."
There are no alert icons displayed!!! And I can not delete a server.
I need to change some smtp-settings and cannot edit anything.
Any ideas?

Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData/Accounts.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and try to recreate the account settings. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

HT1277 I can't seem to get gmail from my apple mail account. I have removed the account and added it, but it says I have the wrong password. I close gmail and get in just fine. What's up?

I can't seem to get gmail from my apple mail account. I have removed the account and added it, but it says I have the wrong password. I close gmail and get in just fine. What's up?

I meant that I sign out, sign back in ok. Ergo, I know my password. Someone here on the support page (you?) told me the culprit is the 2 step verification process which I had on. That makes a lot of sense as Apple mail won't get a code thereby jamming up the process. I could not even start a new account until I took that 2 step process off. Everything fine now thank you.

Problem in setting the smtp in a apple mail account.

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