Problem in System Monitoring Setup

Hi
I need to configure System Monitoring Setup in Solution Manager. But I cannot able to open the Page SOLUTION_MANAGER -> Operations -> Solution Monitoring -> System Monitoring/Administration. I am getting the error :Network Access Message: The page cannot be displayed ". We use proxy for Insternet here. Please suggest
Regards
Soumya Dasgupta

Hi ,
Please check the PDF attached below for the Stellite System configuratiom.
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0d0de5a-3436-2c10-faa1-b860db5a57b9
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/e0f35bf3-14a3-2910-abb8-89a7a294cedb
http://help.sap.com/saphelp_nw04/helpdata/en/5a/b27f17edb04a6882c59f6619a267b9/frameset.htm
Thanks Rishi Abrol

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System Monitoring Setup in Solution Manager

Hello Experts,
We are going to implement and configure Solution Manager - System monitoring setup for pre testing purpose
Currenly we have installed below SAP Systems
1.Solution Manager Server
2.ECC server (Without Ides) - Abap
3.CRM Server (Without Ides) -Abap + Java
We need to setup below tasks in Solution Manager
1.Early watch alert
2.System Monitoring
3.Central System Administration
4.Business Process Monitoring
5.Service Level reporting
1.Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
Could you please someone give input reg this.
Thanks
Thirumal
Edited by: Thiru Thirumal on Aug 6, 2008 4:56 AM
Edited by: Thiru Thirumal on Aug 6, 2008 4:57 AM

Hi,
Q. Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
A. Yes.
Check with links for
1.Early watch alert
This process helps you to identify potential problems early, avoid bottlenecks, and monitor the performance of your ABAP and JAVA systems and your most important business processes, regularly, automatically and effectively. The data collection infrastructure comprises the ABAP Service Data Control Center and the JAVA function module Data Provider. The SAP EarlyWatch Alert in the SAP Solution Manager is a service provided by SAP.
To be able to use it, you have:
maintained the non-ABAP systems correctly in the system landscape maintenance (transaction SMSY)
RFC u2013 Connections between: and an RFC u2013 Connections established.
your satellite systems and the SAP Solution Manager system
SAP Solution Manager and the SAP Service Marketplace
Solution Manager system and Solution Manager Diagnostics
Cf: Solution Manager IMG (transaction SPRO).
checked the availability of the tools required for the SAP Service sessions (add-on ST-A/PI), with the report RTCCTOOL.
activated Alert Monitoring and set-up the Automatic Session Manager (ASM) in the Service Data Control Center (SDCCN) of your satellite systems, for all SAP satellite systems and the central SAP Solution Manager of your solution
set-up your systems in a solution landscape in the SAP Solution Manager
configured Solution Manager Diagnostics
2.System Monitoring
The system monitoring in the SAP Solution Manager is, as described above, like a system-wide central CCMS. It can also contain the central CCMS (CEN) of satellite systems. These CENs can then monitor other components.
The graphical display in the SAP Solution Manager gives you access to the alerts of all systems in a solution. You can go to the local or central CCMS of the satellite systems.
The system proposes the most important alerts in the CCMS monitor collection, according to SAP experience, and their alert thresholds, for each system in the solution, in the system monitoring Session. You can activate or deactivate these alerts. The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager, overwriting the values in the local CCMS.
3.Central System Administration
You activate the customizing for business processes in your solution, in the Business Process MONITORING session in the SAP Solution Manager. A monitoring tree element (MTE), or a monitor collection, u201EBPMu201C of several monitoring objects, is created in the local or central (CEN) CCMS of the satellite system.
The data is collected for the monitoring types of the business process monitoring in contrast to system monitoring, as follows:
● The system collects performance (dialog transactions), posting cancellations (V1 and V2) and u201EOther CCMSu201C and interface data, in the local CCMS of the satellite systems.
● The system collects background processing, application list, application monitors, delivery lists, and document size data, in the central SAP Solution Manager CCMS.
The SAP Solution Manager system copies the data from the local CCMS.
The graphical display in the SAP Solution Manager simplifies access to the alerts for the business processes, business process steps or the interfaces between the systems in a solution. You can go to the local CCMS of the satellite systems.
The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager. These overwrite the values in the local CCMS.
4.Business Process Monitoring
The system and business process monitoring (including interface monitoring) in the SAP Solution Manager, both use the Computing Center Management System (CCMS) (transaction RZ20) architecture. This means that system alerts which occur in the local CCMS, are passed to the SAP Solution Manager via RFC connections between the SAP Solution Manager and the satellites. The system shows these alerts in a graphic or in Sessions. You can also handle the alerts centrally, without having to go to the local CCMS of the satellite systems.
You can see the alerts from several systems in a solution landscape in the SAP Solution Manager, in a graphical overview, in contrast to the local CCMS of the SAP Solution Manager satellite systems. This is the view of a central CCMS (CEN). You can also monitor non-SAP systems in a central CCMS (CEN) of a satellite system
5.Service Level reporting
http://service.sap.com/solutionmanager for all solman tasks as given below.
http://www.asap.net.cn/homepage_en/Solution%20Manager%20EN.pdf
http://help.sap.com/saphelp_sm32/helpdata/en/1b/f02c41ab78f66fe10000000a1550b0/content.htm
http://help.sap.com/saphelp_sm32/helpdata/en/9f/1f46570f8a4a268b3154e0e0f07280/content.htm
Regards,
Srini Nookala

System Monitoring setup: missing database

I would like to set up System monitoring functionality for satellite system in SOLMAN.
The following problems occurred:
1) Missing database component of the system in System Monitoring set up
Usually the system has the following components in System Monitoring set up:
a) SAP Application Server
b) Server <servername>
c) Database <SID>-Database
For my satellite system the Database component c) is missed.
How can this component be activated? The satellite system has MaXDB
2) Missing system entries in tcode RZ20
I miss the entries of the system e.g. Shortdumps Frequency, AbapErrorInUpdate, Shortdumps in tcode RZ20.
How will the system values added into the RZ20?
Thank you very much!
regards
Thom

Solved!
You just need to maintain the DB in SMSY

System monitoring setup for j2ee

Hello,
I am seeting up system monitoring in my solution manager7.0 for XI systems. I am able to configure abap engine but not j2ee. whenver i clicked on active check mark for dispatcher and server hearbeat it is turning to red colour where as user defined alert i am able to configure. When i click on dispatcher heart beat and try to open properties it is telling you cann ot maintain properties. Could someone guide me to setup system monitoring for j2ee.
Thanks,
Kiran.

Check
http://service.sap.com/diagnostics
Did you set up the SMD agent on your XI system?
Markus

Database node appears late in System monitoring setup

Hi,
I am configuring central monitoring for my satellite systems from sloution manager. After connecting the systems through RFC when I go to setup system monitoring in DSWP I can see application server nodes but the databse node appears late, sometime after two days.
All the agents installation on satellite systems, saposcol, RFCs from Solman are OK.
Is there any reason for such delay? any known bug? My Solman is EHP1 SP03. Satellite systems mostly ERP6 or BI7.
Regards
Dhiraj

HI Dhiraj,
Check if this is applicable.
Note 1021779 - Databases are missing in the alert list.
Regards,
Gagan Deep Kaushal

Solution manager : system monitoring setup

Hi all,
We are planning to move from a third party monitoring tool to SAP solution manager we are Solman 7.0 with ehp1 .
I am going thru docs for system monitoring and follow the steps to active the systems and observed Instance availability step , is it possibule to automate an email when the satelite system is unavailable?
How do we automate an email for each alert from system monitoring ?
Please suggest..
Thanks,
Subhash.G

Hello Subhash,
Check this guide for alert configuration .
Solution Manager CEN and Alerting configuration guide for Dummies
Hope it helps.
Regards,
Amit Barnawal

Central Monitoring and System Monitoring Setup Guide

Hi,
I need to configure solution manager central monitoring and system monitoring, please advise where i can find the sap document regarding central monitoring and system monitoring for netweaver 7.0.
Thank You and Best Regards
Fernand Lesmana

Hi
please check below link
http://help.sap.com/saphelp_sm40/helpdata/en/0b/160419162a476380b5608e7f27a742/content.htm
regards,
Srinu

A problem about system monitoring/administration of solution manager

Dear experts:
When I use solution manager system to monitor other systems, a strange phenomenon appears,that is I canu2019t open the detail log .anyone who can tell me why I can't open the alert? thanks

the problem has been solved,thanks

Setup Central System Administratin and Setup System Monitoring grayed out

When trying to setup Central Sytem Administration and System Monitoring via SOLUTION_MANAGER.>Operations Setup->Solution Monitoring->Setup Central System Administration (or Setup System Monitoring). The link does not work. However, Setup Earlywatch Alert link works (in Operations Setup->Solution Monitoring->Setup Earlywatch Alert).
We have just brought SolMan 4.0 up to SolMan 7.0 (applied support packs up to 16). I am not sure if I am missing a step to activate this functionality; or if perhaps I have an authorization issue. I have been through the Security Guid for SAP Solution Manager 7.0 as of SP16, and have reviewed note 834534 and been assigned authorizations accordingly....with one exception: In note 834534, page 4, it states that the configuration user should have SAP_ALL. However, I am getting push-back from IT Governance and my request for SAP_ALL is being rejected.
We have installed software components, in particular ST (Release 400, level 17); ST-SER (700_2008_1, Level 004; and ST-PI (2005_1_700 Level 18); of which I believe ST-SER is key.
Has anyone encountered this issue?

Hi,
Yes, This could be an authorization issue.
You are able to Setup Early Watch Alert because you may have the role
SAP_SETUP_DSWP_EWA (full authorization for EarlyWatch Alert setup).
Assign these roles, you wil be able to setup System Monitoring and Administration.
1. SAP_SV_SOLUTION_MANAGER (full authorization for all sessions)
2. SAP_SETUP_DSWP (full authorization for all setup sessions)
3. SAP_SETUP_DSWP_SM (full authorization for System Monitoring setup)
4. SAP_SETUP_DSWP_CSA (full authorization for Central System Administration setup)
5. SAP_SETUP_DSWP_SLR (full authorization for Service Level Report setup)
Also check these roles:
SAP_OP_DSWP (full authorization for all Operations sessions)
SAP_OP_DSWP_EWA (full authorization for EarlyWatch Alert operations)
SAP_OP_DSWP_SM (full authorization for System Monitoring Operations)
SAP_OP_DSWP_CSA (full authorization for Central System Administration operations)
SAP_OP_DSWP_SLR (full authorization for Service Level Report Operations)
This is the authorization object D_SOL_VIEW used in these roles.
Regards,
Sanjai

System Monitoring - add SAP PI 711 system

All,
I'm facing problems when I want to add the ABAP stack of my SAP PI 7.11 system...
I use Monitoring Setup Guide (CEN SAP NetWeaver 7.0 EhP 1, SPS 08) to do my setup --> Entering Monitored ABAP Systems with Release SAP NetWeaver 7.1 in ST03G.
Using transaction RZ21--> technical infrastructure --> Configure central system --> create remote monitoring entry.
Next, I choose for DualStack for the component type to be monitored. I fill in all the necessary data and save the entry.
Nothing happens and I do not see the system appearing in the system overiew list.
For single-stack ABAP systems, no problems appear and I can add them.
Please advice.
Thanks.

Dear Dimitri,
The problem is that these products
01200314690800000134 -- 9 -- I -- C
01200314690800000134 -- 34 -- I -- C
These products will need to be reverted to S ( SAP BASIS) from C (NON_SAP BASIS)
Since these are primary keys, you will need to copy and change the + existing record, and then delete the old one.
Once this is done, you will have to perform the following:
Call transaction SMSY. Chose System Groups and Logical Components.
Expand 'Logical Components' - 'SAP NETWEAVER'. Expand the product
instances 'Mobile Infrastructure' and 'Process Integration'. For all
logical components that have systems repeat the following procedure.
1. Check if the logical component is used in solutions using the where
    used button. If no, you can continue with the next one.
2. If yes, note which systems are assigned to which role.
3. Go to change mode and remove the systems from the logical component
     by selecting system SPACE with the value help.
4. Save. Check if a warning says that System monitoring is active.
5. Add the same systems again.
6. Save.
7. If system monitoring was active in a solution the customer should
    run the system monitoring setup for the solution again.
If you are not comfortable making these changes, you can raise a message with SAP.
However once this is done, then the SIDs will be offered and selectable.
Regards,
Paul

SAP Mobile App System Monitoring = blank screen

Hi guys,
I encounter problems regarding System monitoring App on Android. I followed the instructions in SCN wiki to setup the gateway and ODATA to enable the monitoring via the mobile app on android.
My app connects to the gateway without any errors but did not show anything. The screen is just blank (see attached file). I have setup one technical monitoring in my solution manager 7.1 SP7 (to monitor the solution manager itself). Do you have any clue whats going wrong?
Best regards
Marco

Unfortunately I can't try solman_admin, because I'm getting the following while try to access the data:
"No authorization to access Service '/AIGW/TECHMON_0001'"
I try to connect with my user and receive some XML data. But something is strange. As far as I know, the URL prefix should be "sap/opu/odata/AIGW" but this doen't work in my case. If I try "sap/opu/odata/AIGW/TECHMON" something happens, but I see no data (blank screen). Service Name is set to "TECHMON". While I connect to this url via web browser, I get the following XML data:
<app:service xml:lang="de" xml:base="http://myservername.com:8000/sap/opu/odata/AIGW/TECHMON/"><app:workspace><atom:title type="text">Data</atom:title><app:collection sap:content-version="1" href="EventCollection"><atom:title type="text">EventCollection</atom:title><sap:member-title>Event</sap:member-title></app:collection><app:collection sap:content-version="1" href="AlertCollection"><atom:title type="text">AlertCollection</atom:title><sap:member-title>Alert</sap:member-title></app:collection><app:collection sap:content-version="1" href="AlertHeaderCollection"><atom:title type="text">AlertHeaderCollection</atom:title><sap:member-title>AlertHeader</sap:member-title></app:collection><app:collection sap:content-version="1" href="AlertDetailCollection"><atom:title type="text">AlertDetailCollection</atom:title><sap:member-title>AlertDetail</sap:member-title></app:collection><app:collection sap:content-version="1" href="MetricCollection"><atom:title type="text">MetricCollection</atom:title><sap:member-title>Metric</sap:member-title></app:collection><app:collection sap:content-version="1" href="FavouriteCollection"><atom:title type="text">FavouriteCollection</atom:title><sap:member-title>Favourite</sap:member-title></app:collection><app:collection sap:content-version="1" href="FavouriteWithRefreshCollection"><atom:title type="text">FavouriteWithRefreshCollection</atom:title><sap:member-title>FavouriteWithRefresh</sap:member-title></app:collection><app:collection sap:content-version="1" href="FavPOWLCollection"><atom:title type="text">FavPOWLCollection</atom:title><sap:member-title>FavPOWL</sap:member-title></app:collection><app:collection sap:content-version="1" href="TechSysListCollection"><atom:title type="text">TechSysListCollection</atom:title><sap:member-title>TechSysList</sap:member-title></app:collection><app:collection sap:content-version="1" href="FavoriteTSListCollection"><atom:title type="text">FavoriteTSListCollection</atom:title><sap:member-title>FavoriteTSList</sap:member-title></app:collection><app:collection sap:content-version="1" href="TechnicalSystemCollection"><atom:title type="text">TechnicalSystemCollection</atom:title><sap:member-title>TechnicalSystem</sap:member-title></app:collection><app:collection sap:content-version="1" href="ManagedObjectCollection"><atom:title type="text">ManagedObjectCollection</atom:title><sap:member-title>ManagedObject</sap:member-title></app:collection></app:workspace><atom:link rel="self" href="http://myservername.com:8000/sap/opu/odata/AIGW/TECHMON/"/><atom:link rel="latest-version" href="http://myservername.com:8000/sap/opu/odata/AIGW/TECHMON/"/></app:service>
Seems a bit to short in my opinion. The technical workcenter seems to be OK, there are no blank pages. Any suggestions?

RFC destinations for system monitoring could not be assigned

Hi,
I am having 2 system landscape DEV (DEV/QA), PRD. I want to monitor both system from Solution manager and created both system, db, server & logical component in SMSY.
Problems:
1. System not allowing to assign RFC for (PRD) system monitoring where as it is working for DEV system.
2. When running System monitoring setup only PRD is showing there, both server/system should be shown ?
3. When i am tring to assign system in RZ21 manully then also system giving error in case of PRD server. where as DEV system is created in RZ21 -->> Technical Infra. --->>> Display topology (Error when calling the underlying C function (function 'SALS_MS_GET_LOCAL_MS_INFO')
Message no. RA336)
Please help me to solve this issue.
Thanks & Regards,
Tejinder

Hello Arwel,
if the solution manager should monitor itself via EWA, you have to set "mySAP.com Support Workplace system" to "NONE". To get there, start transaction SDCC in you solution manager system -> Maintenance -> remote enviroment -> default target system.
Hope that will help you.
regards,
Marco

No SID -Database visible under Operations: System Monitoring

Hi!
I successfully set up the System Monitoring for one satellite system with SAP DB.
I integrated DB via tcode SM59 and created the alert monitor.
After this I created the User Defined alerts in System Monitoring Setup.
The prooblem now is I cannot see the appropriate component <SID>-Database under Operations: System Monitoring.
Has some one experience dealing with this problem?
Thank you very much!
regards
Thom

Hello Thom,
did have a look at SAP Note 1038134?
If you are using Solution Mnager roles for System Monitoring the authorization check has changed and you need to maintain authorization object S_SOLM_ACT.
Best regards,
annett

Inactive Alert in System Monitoring

Hallo all,
we use SAP Solution Manager 7.0 EHP1 and implemented CEN to monitor our systems.
Sometimes there occurs an strange, inactive alert with the description "( . . : : ) ".
Does anybody know the reason for this?
Thanks for your replys.
Regards,
Philipp
Edited by: Philipp Schrieder on Sep 2, 2010 12:09 PM

Hi
can you please little bit elabarate your query?
is your alert is active but not accessable??
if yes, the alert is active in Solution Manager but Solution Manager does not find the technical MTE name (Monitor Tree Element) in the satellite system.
this might be communication problems if MTEs are not present in CCMS/RZ20 of the satellite system and are not refreshed.so check the RFC assignment in SMSY, i.e. the READ connection. if you even want deleting and recreating the RFCs for the satellite (SMSY with button "Generate RFC with Assistant").
Regarding the TRUSTED RFC, please check SAP Note 128447 (check that the authorization object S_RFCACL is assigned to the RFC users.
or else, you might be the resetting of the system monitoring and in this process remove the missing MTEs and settings. Removing the 'monitoring flag' for the corresponding satellite system in the System Monitoring setup session deletes all customizing settings and all user defined alerts. You had to enter your data again, however. To make sure to address possible inconsistencies, the session component can also be re-initialized (open 'Setup System Monitoring'; choose 'Session Components' - 'Re-initialize'; confirm; reselect the system that you want to activate).
and these alerts should be deactivated (remove the flag in column 'Activate').
check and update,
jansi

System Monitoring Graphics- Page not opening..

We are trying to setup the System monitoring setup between Solman and ECC, All the config part done using simulator software.
Now when I click DSWP - operations - System Monitoring receive an error message page cannot be displayed..
But when I open the link from windows server its working fine.
Couls somone reply how to fix it ?.
Thanks
Thirumal

Hi Nelis,
I cleared the Cache and temporary internet files, and rebooted the sap and windows server too.
still shows the same error like page cannot be displayed.
MY SAP Solman system Installation number is SAP-INTERN and ECC installation number is "Initial" with licensed one till december 2008.
1.in this is it a problem with installation number ?..
2. Is their Any one configured the System monitoring with installaton number INITIAL or SAP-INTERN ?
Thanks
Thirumal.

Problem in System Monitoring Setup

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